Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery smooth experience thanks to Spencer
Spencer Williamson was amazing and guided me through all the laws and told me what the process is. Talking to him put me at ease and I'm glad he was there to help me out.
Prabhat · 5 August 2024
Agent replied · 27 October 2024
Hi Prabhat,Thanks for taking the time to leave such positive feedback from just our initial conversation, I really appreciate that.I haven't even had the chance to solve your search at this point but it's good to get the comments that the initial contact would motivate you to want to work with Linley and Simpson to find your next property.We must be getting something right with our customer approach, which is always good to hear.Many thanksSpencer
★★★★★ 5/5
TrustpilotAll the staff I deal with at the Hessle Branch of Linley & Simpson were brilliant and I highly recommended them
The helpfulness of all the staff and the prompt service they gave me was fantastic. Hayley Oldfield and Rachel Urry made every thing so easy. They explained in detail and very clearly how every thing worked. A credit to their business.
Phil · 17 April 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review. We are happy to have been able to help and look forward to working with you in the future!
★★★★★ 5/5
TrustpilotMany thanks, especially to Paige.
We have recently bought a flat via Linley and Simpson. We were very grateful to Paige Ellis for her help in getting the purchase over the line and encouraging the Solicitors team to get the job done. It was easy to get in touch with Paige and she returned calls in a timely manner. Kieran Smith was also very helpful. Thanks all!
Gaynor · 23 October 2024
★★★★★ 5/5
TrustpilotLydia was accommodating of us and our…
Lydia was accommodating of us and our children. She responded to our questions clearly so we can know what to expect from the application and selection process. Thank you treating us with respect and courtesy.
Yulia · 2 August 2024
Agent replied · 24 August 2024
Thank you, Yulia, for taking the time to write me this lovely review, wishing you all the best and good luck!
★★★★★ 5/5
TrustpilotLinley and Simpson have been a…
Linley and Simpson have been a fantastic company, they seem. To have the most properties and I have viewed several with Mark Clayton who makes things very easy, as a whole I cannot fault this company and especially Mark
Sheila · 22 May 2024
Agent replied · 24 August 2024
Fabulous to see you again. I do really hope you are successful with your application for the property that you viewed. I wish you all the luck in the world .Thanks for your kind wordsAll the bestMark
★★★★★ 5/5
TrustpilotWe let a property through Lilnley and…
We let a property through Linley and Simpson recently.Everything about our experience was professional, efficient and friendly.Nothing was too much trouble.We dealt with Maddie and Amy who were both fantasticThank you
Dawn · 5 October 2024
Agent replied · 27 October 2024
Thank you for your kind review, I am glad we have given you a good experience- Maddie & Amy.
★★★★★ 5/5
TrustpilotFirst inspection
Had my first inspection with Sally Bird today, she was lovely, commented on how nice ive got the house looking,she's chasing some jobs that need doing to the house, Sally made me feel comfortable and she was lovely.
Natalie · 7 June 2024
Agent replied · 24 August 2024
Thank you it was a pleasure!
★★★★★ 1/5
TrustpilotStay away from this agency
They don’t even deserve a one star rating. They seem to be pro landlords and don’t care about their tenants. We took one of their houses in badminton drive, Middleton on a 12 month fixed tenancy. We were offered tenancy on 7th September and when we planned everything for the move 36 hours before the move in they changed the move to 14th. Had to struggle in aligning all the things planned for the move and incur additional costs.Real horror is on Day1 of our move. We were told that they carrying out some fixes in the bathroom and would fix all the issues and hand over the house is a good state at the start of tenancy. What we saw is completely different: wobbly bathtub, mould in the living room, broken shed(almost into pieces, should have removed), uncleaned kitchen, heating working only on downstairs, no radiator thermostats upstairs (heating isn’t working at all), broken hinges of the WC cover, open electric sockets and many more. Unfortunately on a fixed 12 month tenancy, so looks like there is no way out for us and they don’t care.Just posting this here so that in the future no one should fall into their trap.
Mrs · 16 September 2024
Agent replied · 27 October 2024
We are truly sorry to hear about your experience, and we appreciate you taking the time to share your concerns. It sounds like you've faced significant challenges, and we can understand how frustrating this situation must be for you.Your feedback is important, and we recommend reaching out directly to feedback@linleyandsimpson.co.uk to discuss these issues further. We take tenant concerns seriously and want to address any problems as quickly as possible. Thank you for bringing this to our attention, and we hope we can work towards a resolution for you.
★★★★★ 5/5
TrustpilotFast feedback from the team
Nicola, Lisa and Susan have been very helpful in on boarding this new property and tenant.Simon was also active throughout the purchase process working with the developer to help resolve any remaining issues.
Matt · 30 August 2024
Agent replied · 27 October 2024
Thank you Matt for your feedback, it’s been a pleasure to help secure your first tenants and we look forward to continuing to work with you whilst we manage your property. Kind regards, Nicola, Lisa, Susan & Simon
★★★★★ 5/5
GoogleJade was more than helpful in finding me an apartment in the location I wanted. She showed me the various properties that fit right in my price range. She was extremely communicative and easy to reach to answer any questions. Happy with the service I got .
Pranay · 1 December 2023
Agent replied · 27 August 2024
Thank you Pranay, it was my pleasure to help you find the right flat. Good luck with your move!, Jade
★★★★★ 5/5
TrustpilotAmazing Viewing
Had a fantastic flat viewing today with Megan, she was really friendly and was able to answer all questions I had regarding the property. Have applied for the place in question and would recommend Megan for viewings in future!
Katie-Marie · 15 May 2024
Agent replied · 24 August 2024
Thank you for your kind words, we really appreciate your feedback!
★★★★★ 5/5
TrustpilotRachel is always very helpful
Rachel is always very helpful, proactive and reactive when anything needs doing. I have been using Linley & Simpson for a number of years and my experience with them has never changed - all very good.
Clare · 8 July 2024
Agent replied · 24 August 2024
Hi Claire, it has been great working with you for a number of years now and anything that we can deal with we will. Thank you for the review!
★★★★★ 5/5
TrustpilotHelp with EPC certificate
Help with EPC certificateI recently required an updated EPC certificate to facilitate a mortgage application for my rental investment property. Sophia Clough from the Roundhay office was extremely helpful and communicative in helping me obtain this as quickly as possible. Thanks Sophia!
AnnieR · 15 March 2024
Agent replied · 24 August 2024
Thank you Annie, happy to help!
★★★★★ 5/5
TrustpilotQuick and timely communication
Great customer service - Jodie was very quick to respond to any questions I had (which is very important to me). They are very easy to reach, either by phone or email.
Suyin · 11 September 2024
Agent replied · 27 October 2024
Thank you for the lovely review Suyin, happy to have been of assistance in the purchase of your property. I hope you settle in well and if we can be of any help in the future, we’d be more than happy to assist.
★★★★★ 5/5
GoogleI recently moved to Leeds and was in search of an apartment, so I contacted Linley & Simpson. I was paired up with an agent, Declan Hall, and he was very helpful. Declan was able to find me an apartment that met all my requirements in very little time. He ensured the application and moving-in process was as smooth as possible. And now, thanks to Declan and the team at Linley & Simpson - Leeds city centre, I have a beautiful apartment in an amazing location.
Fatima · 1 November 2023
★★★★★ 5/5
TrustpilotI’ve been a tenant for many years
I’ve been a tenant for many years. Will is my property manager and goes above and beyond to help me. He came the other week to help me re-pressurise my boiler, 10 minutes and he was there and all sorted.
Consumer · 20 April 2024
Agent replied · 24 August 2024
Many thanks for your kind words, I am glad I could’ve been helpful
★★★★★ 5/5
TrustpilotGreat Customer Service
Sofia at the Roundhay branch couldn’t have been more helpful, from the offset going above and beyond, and provided all the information we could have needed. Sofia was very friendly, and helpful throughout our viewing also. Thank you again!
Mark · 8 May 2024
Agent replied · 24 August 2024
Thank you Mark, it was lovely meeting you both, and I’m happy to have helped!
★★★★★ 5/5
TrustpilotAll staff at Linley and Simpson are…
All staff at Linley and Simpson are very professional and caring. Laura and Natasha went that extra mile.It was a pleasure to work with them.I would highly recommend Linley and Simpson Estate Agents.
Andrea · 20 August 2024
Agent replied · 27 October 2024
Thank you Andrea, we wish you the very best for the future. Laura and the Team
★★★★★ 5/5
TrustpilotWe had a great house viewing
We had a great experience. We were contacted very quickly by estate agent Zak who set us up a viewing of a property which was well presented as displayed in the advert. Zak was friendly and informative during the viewing.
Shannon · 15 April 2024
Agent replied · 24 August 2024
Lovely to hear Shannon, so pleased the property was as seen and Zak managed to help!
★★★★★ 5/5
TrustpilotProfessional and helpful…
This has been a very positive experience, from first contact right through to the viewing today. Megan was very friendly, helpful and informative at the viewing and ensured we had all the details we needed.
Liz · 16 July 2024
Agent replied · 24 August 2024
Thank you for leaving such positive feedback for Megan, we really appreciate your kind words and we are happy that Megan could help!
★★★★★ 5/5
TrustpilotDuring our recent interaction with…
During our recent interaction with Emily, she was very helpful and was quick to get things sorted.Emily was always in touch with us via phone calls and emails making sure we were always well informed.
Rohan · 16 July 2024
Agent replied · 24 August 2024
Wonderful to hear Emily kept you well informed, thanks for the review!
★★★★★ 5/5
TrustpilotLinley & Simpson Sheffield
Kelly has been great through out the entire process, easy and quick to communicate anything.The key hand over was smooth and easy, would definitely recommend Linley & Simpson as well as the team!
Connor · 19 August 2024
Agent replied · 24 August 2024
We are so pleased the move in process was smooth and Kelly managed to help, enjoy your new property!
★★★★★ 5/5
TrustpilotSupportive and Understanding
I moved into my apartment in November last year and things were going swimmingly, until it didn't. I faced some bad luck and had some struggles financially which had a domino effect in the following months. I rang L&S and was put in touch with Susan Waddington. She must be quite simply, the most supportive and helpful person I have ever dealt with at an estate agents. She listened to my problems and then gave me the support I needed to get back on track. She gave me a great plan moving forward and kept in touch with me making sure I was keeping on track! She really has helped me through what has been a pretty bad 2024 and she is a testament to the great work that L&S do.
Christopher · 3 September 2024
Agent replied · 27 October 2024
Thank you so much for sharing your experience! We’re truly sorry to hear about the challenges you faced, but we’re so glad that Susan Waddington was able to provide you with the support and guidance you needed. It’s wonderful to know that her care made a positive impact during a tough time. Your kind words are greatly appreciated, and we’re proud to have her on our team. If you need anything else or further assistance, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotFinding a property through Linley & Simpson
Brad. G at L&S Leeds City Branch was incredibly helpful, patient and knowledgable. He listened to my list of property wishes and took me through the rental journey clearly ... thank you so much!!
Karen · 30 July 2024
Agent replied · 24 August 2024
Hi Karen,I really appreciate you leaving a review.It was my pleasure to help you get booked in, and it was very interesting to hear and learn about your profession.I’ll be much more educated the next time I am at the theatre!Hope to see you in branch soon!
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