Trusted Agent profile · Leeds
★★★★★
2,164 reviews across 3 platforms
1, Dock Street, Leeds, LS10 1NB
Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,164 reviews on three platforms, including 256 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
TrustpilotElla Burnham is our main point of…Recent Let
Ella Burnham is our main point of contact at Linley & Simpson in Ripon. She is first rate at finding our tenants and deals with the whole letting process in a professional manner. She understands the problems landlords face these days.
Thank you so much for your feedback. I look forward to working with you again in the future!, Ella
5/5
TrustpilotI had a great experience as a buyer
I bought a property through Linley and Simpson (Wetherby) and everything was streighforward. Izzy kept up the communication through the whole process, which was especially valuable to me as a first time buyer.
Hi Ellis, Thank you for your kind review we hope you are happy in your new home. Thanks again,Izzy
5/5
TrustpilotProfessional service from Ebony
Ebony was very professional & helpful with the change over of tennants. People like Ebony make these prosesses go as smoothly as can be.Very knowledgeable in her work & every question there was an answer.Thankyou so much.Ian.
Thank you so much for your review Ian, always a pleasure. You know where I am if you require further assistance!, Ebony
5/5
TrustpilotPersonal, friendly and effectice service.
Personal, friendly and effective service. Renting a flat Leeds city centre was made very easy with help from our excellent agent Amina. Everything was smooth and simple and we ended up with a flat that we are very happy with.
Thank you Tom for your lovely review, I am glad I was able to find you a great apartment, I hope you enjoy living there. If there is anything I can help with please feel free to get in touch.
5/5
TrustpilotGreat
Jade Wash was very helpful when we came to look for a property with this agency, and was able to answer all our questions and went out of her way to find out the answers on the day.
Thank you for the review Rob, I’m glad I was able to help with your queries and that we found you a great flat on the first viewing!
5/5
TrustpilotGreat experience - highly recommend!
We’ve had a very smooth experience finding and renting our new home with Linley & Simpson. Emma has been incredibly helpful and rapid to respond throughout the whole process, which has removed so much stress from our big move up from London!
Hi Charli, thank you so much for your review. I really appreciate the positive feedback, Emma
5/5
TrustpilotWe had a good experience with Linley &…
We had a good experience with Linley & Simpson. John Hanlon has been very professional and helpful with the renewal/moving out process and the team has always been very supportive with prompt responses to any maintenance issues during our tenancy.
Thank you for your kind words and positive feedback. All the best- John
5/5
TrustpilotExcellent service
A fantastic service from Charlotte Ferguson arranging my repair. The electrician arrived the same day, was professional, courteous, and had everything fixed quickly. Great service!
Thank you for your kind words Ali, I am very pleased we could get the issue resolved so quickly for you! - Charlotte
5/5
TrustpilotGreat customer service
Sam was genuinely helpful, courteous and informative. He was already at the bungalow even though we arrived a few minutes early for the viewing and was prepared to stay with us for as long as it took to look round the property.
Thank you for taking the time to leave a review, it was great to meet you and your family!
5/5
TrustpilotEasy to work with
Easy to work with provided good communication throughout the process.Amina was friendly, professional and had great insight into the property and surrounding area. She was also very supportive during the application process and was on hand to answer any questions
Thank you Jonathan, I hope everything goes well with your move in and you enjoy living at your new apartment,
5/5
TrustpilotAlways a very professional service
Always a very professional service , a highly experienced team creating a professional service in letting and maintaining rental properties. Our experience working with Will Stipetic , Hayley Oldfield and the team has been first class .
Thank you for the lovely review, we are very happy that you value our services!
5/5
TrustpilotFantastic experience with Linsey so…
Fantastic experience with Linsey so far!Jordan has been super helpful and professional! He takes the time to explain things to you and carries out tasks swiftly.Very happy that I moved to these agents.
Great to hear you have been happy with the service and thank you for the extra mention for Jordan!
1/5
TrustpilotWouldn't bother using them at all.
Went for a viewing on a terraced two bedroomed house in one of the least desirable areas of Chesterfield. Applied for the property same night, got a phone call the next day from these jokers, they say the landlord wants to go with another applicant because "they offered more". Asked for clarification whether that's more on monthly rent "no they just offered more".On their application portal is a section which asks for "desired deposit" which doesn't mean you'll pay the price listed on the internet for deposit, it's basically a bidding war to get into a rented property.The property itself was in complete disrepair, condensation to the point it's a glazed window, mould in the corners of the rooms. All so the salesperson and company can make some more commission. Wouldn't bother using them at all.
Hello Antony,We are sorry to hear about your experience with the Sheffield office. We always strive to provide excellent customer service with clear communication. Upon further investigation, we found that all applications were submitted to the landlord, and in this instance, another applicant offered an additional £25 per month, which led the landlord to choose their application. We do not ask or encourage tenants to increase their offers, which is why this option was not presented to you. However, we are legally required to submit all offers to the landlord for their decision. We apologise that this wasn’t explained during your call.Please reach out to the branch manager Kelly Boot on Kellyboot@linleyandsimpson.co.uk.Again, we apologise for the inconvenience.
5/5
TrustpilotThank you Spencer!
Spencer was extremely dedicated to finding us a flat, and worked around both schedules to ensure we viewed flats that met our criteria. Highly recommend working with Linley & Spencer - it has been a pleasant experience.
Hi Aisling,Thanks for taking the time to leave the positive comments.I know we had a bumpy start to your search and it was initially stressful but I'm really glad we managed to find the perfect apartment for you in a great location.I hope the apartment is great and you enjoy living there.ThanksSpencer
5/5
TrustpilotGreat experience, thanks Amina
Amina is really friendly and thoughtful! We are lucky to have her showing two flats that are within our price range and availability within a nice area. She also give a an extra information of the area such as grocery and good food place!
Thank you Han, I hope everything goes well with your move in, I am glad I was able to give you good recommendation about the area. Feel free to get in touch if I can help with anything else.
5/5
TrustpilotI had an excellent experience with Andy…
I had an excellent experience with Andy Bonner. Despite not selling our flat through Linley & Simpson, Andy went out of his way to assist us with an issue we were facing. His knowledge and expertise in Leeds City Centre are outstanding, and I would highly recommend their services for property sales.
5/5
GoogleI just wanted to say a massive thank you to Andy Bonner and Alix Shaw, for their efforts in selling a couple of parking spaces I own in Manor Mills. Without their determination, these deals would have never got over the line. I would have absolutely no hesitation in recommending their services.
Thank you for your kind words James, they are greatly appreciated. We look forward to working with you again in the future.
1/5
TrustpilotAVOID AT ALL COSTS
We rented for 12 months with them and i genuinely don’t think i have 1 good things to say about them! They don’t communicate anything with you! We had multiple problems with them over the year, some more major then others! We had mould growing in the bedrooms which led to my housemate having health issues, when they eventually fixed it they caused more issues as none of the windows shut!! We also had a leaking ceiling and an extremely unclean flat when we originally moved it! They are holding our deposits and charging us for multiple reasons! They haven’t proved this money has been paid and are defiantly part of a money making scheme which don’t support the tenants at all, they just work against you! I would avoid at all costs if possible, unless you want to be treated like a piece of dirty!!
It was a pleasure working with you and Kharlo. And thank you very much for this fantastic review. Looking forward to assisting you again with you in the future. Enjoy your new home!
5/5
TrustpilotVery efficient service…
We have recently been communicating with Savannah Nixon at Linley & Simpson to renew our tenant’s contract. The process has been straightforward and efficient. Savannah has been very helpful and polite and has responded to all queries very swiftly.
Hi Hazel,Thank you very much, I really appreciate you taking the time to leave such positive feedback.I’m glad you found the process to be straightforward and efficient. It was a pleasure to be able to help you.All the best, Savannah
5/5
TrustpilotFlat rental
The staff was friendly and helpful. All details related to the property were well communicated. Overall, I would recommend the services of this agency.Special thanks to Sharon Nettleship, who introduced me to the property.
Thank you for taking the time to leaving a review. It was a pleasure to help you.
5/5
TrustpilotExcellent agent
Excellent agent. I was helped by Spencer who professional and friendly. Quick to response, understanding and patient. The help was really tailored to my needs and I found the perfect flat. Thank you so much
Hi Fatma,Thank you for the positive feedback.I know your search was time-limited due to your work, so I had to make sure we found you the right property first time.We always work hard to help existing tenants with new property searches, so it's good we had the right option for your next move.Hope you enjoy the apartment.ThanksSpencer
5/5
TrustpilotVery professional and thorough
I haven't rented privately for a few years. A lot of things that used to be done on paper or by visiting the office are now done online, which can seem a bit 'at arm's length' but all the little niggly things I was worried about which involved liaison with the landlord were handled for me by Kate Ward at the Horsforth Office. She clarified lots of things I wasn't sure about, always replied very quickly, and answered any concerns I had. I found Linley and Simpson's admin very thorough and professional and it gave me confidence going into a new rental arrangement.
Thank you for your review and your kind words. - Kate
5/5
TrustpilotJennifer Lowe was really helpful on the…
Jennifer Lowe was really helpful on the phone, understood the issue and provided the information I required. Adjusted the information to cover the Swiss tax year and provided the information on the tenants late payments.
Thank you for your kind words, I really appreciate the positive review. Always happy to help.
5/5
Trustpilot10/10
I enjoyed the smooth approach to onboarding. I was worried about the entire process at first, but the regular communication made things easy. Elise was our contact person and she was very helpful and professional.
Thank you for sharing your experience! We’re delighted to hear that the onboarding process went smoothly and that our regular communication helped ease your concerns. Elise is a valuable part of our team, and we’re glad to know she provided you with the helpful and professional support you needed.
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Tell us what you need and we'll put you in touch. Linley and Simpson hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leeds.
