Trusted Agent profile Β· Leeds

Linley and Simpson Leeds reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,162 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,162 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,904

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

4/5

Trustpilot

Professional Showing

I was shown around a property by Ben Holmes, very polite and informative about the property and all the features.I asked a number of questions which Ben was able to get the answers to in a very short space of time.I was very happy with the service he provided.

Andrew Β· 6 June 2024

Agent replied Β· 24 August 2024

It sounds like you had a positive experience with Ben Holmes during your property viewing! Ben's politeness, knowledge about the property, and his efficiency in answering your questions quickly made a great impression on you. It's always reassuring to receive such attentive service when searching for a new home. Thank you for sharing your feedback, Andrew!

5/5

Trustpilot

Thank you John Hanlon

I have been in touch with John Hanlon for my property renewal and he was quite quick and very helpful to find solution for my situation which worked well with me and owner. I find him very helpful to get the things sorted quickly. A big thank you John Hanlon.

Vivek Β· 6 June 2024

Agent replied Β· 24 August 2024

I’m really happy that I was able to arrange your renewal in quick time and find a solution that suited all parties going forward.

5/5

Trustpilot

Grateful

My wife and I have been with Linley and Simpson for the past 4years and I must say we couldn’t have been with a better letting agency. Linley and Simpson is just top notch when it comes to renting out clean and affordable properties. They are lenient with their tenants and understands the current crises facing families and are always ready to listen and help.

Ablavi Β· 1 June 2026

5/5

Trustpilot

After getting a section 21 Rebecca …

After getting a section 21 Rebecca Keaney did every thing she cud to help Me get a property for me and my children after not getting so maney finally did and I am so excited and can't wait for fresh start I wud recommend Rebecca over and over she amazing

Jordane Β· 2 June 2024

Agent replied Β· 24 August 2024

Thank you Jordane, it has been a pleasure working with you, I am so glad we have found you a lovely home for your fresh start!Thank you

5/5

Trustpilot

Viewing experience

Lydia was warm and welcoming during our recent rental property viewing. She knew lots about the property and was very helpful in showing us round. She made us have an overall really positive experience and wouldn’t hesitate to view another property with Lydia showing us around in the future!

Consumer Β· 20 June 2024

Agent replied Β· 24 August 2024

Thank you for leaving this lovely review for Lydia, we really appreciate your feedback!

5/5

Trustpilot

Friendly and helpful

Cal was extremely helpful during the sale of my mums house. When I was unable to contact my solicitors on numerous occasions she was really helpful, speaking to the relevant people and getting the problem solved. I could always rely on her to return my calls/emailA well deserved 5 stars

Jacqueline Β· 1 June 2024

Agent replied Β· 24 August 2024

Thank you Jacqueline for your fantastic review. You were always a pleasure to deal with throughout the sale. All the best Cal.

5/5

Google

Linley and simpon is really the most responsible agency. Thank Jessica In Leeds, I contacted many agencies such as hunter, hop, ypp,... Tell them clearly/email/handwrite/face to face your demands for renting a house (time, budget, room type requirements) This is really the only agency that will 1. Send an email listing properties that meet my requirements 2. Call and reply to emails as soon as possible 3. Immediately help check the property and help make an appointment to view the property Good, fast, patient, kind service!

Dmitry Β· 26 October 2021

Agent replied Β· 25 October 2024

Thank your for taking the time to leave us this review. We are grateful for your kind words. Kind regards Salena West Customer Service Manger

5/5

Trustpilot

We would like to thank Wendy Passmore…

We would like to thank Wendy Passmore for her highly professional service in keeping us fully informed at every step in locating a new tenant for us. She was very prompt in all her replies and we are very happy with our experience so far.

Tim Β· 27 August 2024

Agent replied Β· 27 October 2024

Hi Tim, thank you for your lovely review. It’s been a pleasure helping you secure a new tenant and I’m so glad that you are happy with our service. - Wendy

4/5

Trustpilot

Marketing to keys pick up in under 2 weeks

The tenant moved into our rental this week. The process was very smooth and efficient. From photos to advertising to tenant moving in was less than 2 weeks. Big thank you to Lisa Halifax for pulling it all together. Very helpful and answered all my queries. Would highly recommend .

David Β· 31 May 2024

Agent replied Β· 24 August 2024

Thank you for the lovely review, looking forward to working with you in the near future!

5/5

Trustpilot

Renting a place is definitely not an…

Renting a place is definitely not an easy job these days but my experience was so much eased by having a great help from Amina. She was prompt in her response, always available when need it and she give me helpful informations, guiding me through the process. Very professional! Thank you Amina! 😊

Daniel Β· 4 April 2024

Agent replied Β· 24 August 2024

Thank you Daniel for your lovey review. I am glad I was able to make this process easier for you. Feel free to get in touch if I can help with anything else!

5/5

Trustpilot

I’ve been using Linley and Simpson…

I’ve been using Linley and Simpson (Roundhay, Leeds) now for 2 years. I have found them very knowledgeable, Reliable. Jenny Renick has been very helpful, she has kept me in the loop. Emailed me as soon as my the tenancy was signed.She took the stress out of everything for me!

Tracey Β· 30 May 2024

Agent replied Β· 24 August 2024

Thank you so much Tracey for your lovely review it’s very much appreciated. It's always a pleasure assisting you and I look forward to next year when the tenancy comes up again!

5/5

Trustpilot

As a landlord

As a landlord, it is important to me that my tenants issues are dealt with promptly and professionally. Keira Eden at Lindley has today been a superstar in getting a heating and hot water problem resolved on the same day of reporting. Well done, great service.

Nelson Β· 5 October 2026

5/5

Trustpilot

I would highly recommend Jade (Leeds city centre)

I would highly recommend Jade, who has helped us manage the stressful process of renting a property ahead of our move back to the UK. From our first call, Jade has been extremely clear, helpful and responsive, and she has helped us find a fantastic property. Thank you so much!

PM Β· 23 May 2024

Agent replied Β· 24 August 2024

Thank you for the lovely review Patrick! Glad I was able to make it as stress free as possible for you, hope everything goes smoothly with your move, and let me know if there’s anything else I can do for you!, Jade

5/5

Trustpilot

Exceptional service again @Linley & Simpson Leeds City Branch

Thank you so much Jade and Luke for calmly, positively and professionally taking me through the rental journey. Jade superbly matched my rental wish list, and Luke speedily moved the process along. Your happy energy calmed my anxieties, and I can't thank you both enough.

Karen Β· 18 August 2024

Agent replied Β· 29 August 2024

We’re so glad you’ve enjoyed your experience here with us Karen and we are wishing you all the best with your move. Please do reach out if you have any further questions down the line!

5/5

Trustpilot

Excellent service from Amina

Amina was extremely helpful in helping myself and my partner to find a flat in Leeds city centre. She was very friendly and approachable throughout the process, answering any questions we had promptly. I would recommend her to anyone looking for a place in Leeds

Aisha Β· 17 August 2024

Agent replied Β· 24 August 2024

Thank you, Aisha, for your review, I am so glad I was able to do a good job and find you a nice apartment, I hope you enjoy living there!

5/5

Trustpilot

Big thank you to Ellie!

Big thank you to Ellie!Thank you so much Ellie for helping myself and my boyfriend find a new rental property! Gave us lots of suggestions and different places to look at, and was so lovely and helpful when replying to emails. Would definitely recommend to anyone looking for a rental property! :)

Sam Β· 11 April 2024

Agent replied Β· 24 August 2024

Thank you Sam for taking the time to write such a lovely review. Lovely to see you both on the viewing and help you find a new home. Best of luck! - Ellie

5/5

Trustpilot

Lea Brear was fantastic

Lea Brear was fantastic! She was incredibly punctual. Lea was also very helpful and responsive, taking the time to thoroughly answer all my questions. Our communication was smooth and easy, which helped us make a decision. Thanks to Lea's excellent service, I would highly recommend her to everyone!

Agata Β· 24 June 2024

Agent replied Β· 24 August 2024

Thank you so much for taking the time to leave us a 5-star review, Agata. We are so happy to hear that you had a great experience and I’m glad to be of service to you. Enjoy your new home!

5/5

Trustpilot

Throughout the checkout process

Throughout the checkout process, Tyla has been excellent, always very quick to respond to any queries and very helpful at all times. Nothing is ever too much trouble with liaising information between myself and my tenant and Tyla has been very supportive with an ongoing matter. A huge thank you Tyla.

Cathy Β· 29 April 2024

Agent replied Β· 24 August 2024

Thank you Catherine for your kind words. Its an absolute please to work with you managing your properties. I am very pleased you are happy with our service.- Tyla

5/5

Google

Linley and simpon is really the most responsible agency Thank Jessica In Leeds, I contacted many agencies such as hunter, hop, ypp,... Tell them clearly/email/handwrite/face to face your demands for renting a house (time, budget, room type requirements) This is really the only agency that will 1. Send an email listing properties that meet my requirements 2. Call and reply to emails as soon as possible 3. Immediately help check the property and help make an appointment to view the property Good, fast, patient, kind service!

Dima Β· 28 August 2021

Agent replied Β· 27 August 2024

Thank your for taking the time to leave us this review. We are grateful for your kind words. Kind regards Salena West Customer Service Manger

5/5

Trustpilot

Great experience looking for a flat to rent

Jade was brilliant from the get-go, noting everything I wanted in a flat and taking me to see three great properties. Referencing went smoothly and she was always on hand to help. And Sebastian was fantastic helping me with all enquiries about referencing and the documents needed. Quick and straightforward. Thank you!

Rachael Β· 2 April 2024

Agent replied Β· 24 August 2024

Thanks for the review Rachael, happy to have helped you find a great flat, and glad you’ve had a good experience with us both! Good luck with your move to Leeds, Jade and Seb

5/5

Trustpilot

I went into the Harrogate branch collect keys for a rental property.

I went into the Harrogate branch to collect keys for a rental property. The first thing I saw in the office was the smiling face of Gabby Simpson. Gabby was efficient and professional and clearly enjoying her job. A genuinely positive experience.

Blair Β· 25 September 2024

Agent replied Β· 27 October 2024

Thank you for your lovely feedback! We're thrilled to hear that Gabby made such a positive impression during your visit to the Harrogate branch. Her efficiency and professionalism truly reflect our commitment to excellent customer service. If you need anything else or have further questions, feel free to reach out. Enjoy your new rental property!

5/5

Trustpilot

The Bingley Team

Carla, Katie and Ellie were so supportive in trying to find me my new home during a very stressful period of my life. There was always someone at the end of the phone and nothing was too much trouble.I would highly recommend the Bingley team.

Catherine Β· 7 August 2024

Agent replied Β· 24 August 2024

It’s been a pleasure to help you with you your sale and purchase. We wish you all the best for the future!

5/5

Trustpilot

Great Communication and Service

I was very happy with the experience as the agent I spoke to, Sam, was terrific - communicative, open and friendly. It was easy to book a viewing and when I arrived Sam was professional and informative as he showed us the property. I would definitely use this service again!

Owen Β· 9 May 2024

Agent replied Β· 24 August 2024

Thank you, it was great to meet you. All the best with your future and studies!

5/5

Trustpilot

I had a lovely experience with Grace…

I had a lovely experience with Grace this morning. I felt at ease and she talked me through the propriety with confidence, able to answer to all questions and precise, on time and sent the application form through in no time. All very well, thank you Grace

Francesca Β· 2 July 2024

Agent replied Β· 24 August 2024

It was a pleasure to meet you, we hope to help you with any other queries! Thank you so much.

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