Trusted Agent profile · Leeds

Linley and Simpson Leeds reviews

4.8

★★★★★ Excellent

2,162 reviews across 3 platforms

1, Dock Street, Leeds, LS10 1NB

Linley and Simpson's office in Leeds, at 1, is rated 4.8 out of 5 across 2,162 reviews on three platforms, including 256 Google reviews rated 4.1.

Google logo

4.1 / 5

256

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

1,904

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leeds office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend Linley and Simpson

From the moment I contacted Linley and Simpson they were incredibly quick to respond and always maintained a polite and professional manner. Throughout the entire process, Emily was not only helpful but went above and beyond to ensure everything went smoothly. I highly recommend Linley and Simpson Estate Agents to anyone in need of efficient and courteous service.

Ellis · 23 March 2024

Agent replied · 24 August 2024

Hi Ellis, thank you so much for the lovely feedback it is very much appreciated. Please do let me know if there is anything further I can help with in the future!

5/5

Trustpilot

Friendly and communicative service

Ben was communicative, prompt, and helpful in showing us two Ilkley properties. This is our first time renting in the UK and he gave us useful information on the application process. We look forward to working with him again on our property search in the area.

Georgia · 19 October 2024

Agent replied · 24 August 2024

Thank you for your nice review, I hope we can find you the right property in the near future!

1/5

Trustpilot

AVOID, AVOID, AVOID!!!!!

I have rented house managed by linley and simpson for 7 years. Rent was paid every single month with no delay. Maintenance of the property was horrible. They left me without oven for month. Someone from their useless Maintenance team advised me to use microwave to cook for my kids. After that they left me without shower for month again, in the middle of the summer, July and August. Seven months one of the garden lights was hanging just on the wires, threatening to fell on my, or on my kids heads. Two years they did nothing about the damp. Now I'm fighting with them and with the greedy landlord for my deposit. I have opened dispute with TDS, they didn't respond. Hopefully in the end I will get my money back.SO IF IT IS POSSIBLE, PLEASE AVOID THIS AGENCY.

Asen · 17 September 2024

5/5

Trustpilot

Highly recommend

We've had a really great experience with Linley & Simpson. Sam Priestley has been very attentive throughout this process, giving an in depth answer to every question we had and clearly communicating to us everything we needed to do. Overall, he has gone above and beyond to make this process as smooth as possible!

Isla · 30 May 2024

Agent replied · 24 August 2024

Thank you for the kind words, I’m glad we managed to find you somewhere to call home. All the best.

5/5

Trustpilot

I would like to thank Haley at Lindley…

I would like to thank Haley at Lindley and Simpson, in Hessle for being patient and understanding due to some unforseen circumstances I had gone through. I rate 5 stars. I also would like to thank all at the Hessle branch for their help. They seem genuine, professional and helpful. Thanks again.

Leon · 5 July 2024

Agent replied · 24 August 2024

Thank you for your kind review, I am happy to have been able to help at what I know has been a difficult time for you!

5/5

Trustpilot

Everyone who I spoke to was really attentive

Everyone who I spoke to was really helpful, especially Lea Brear, who was really fast on replying to my emails and helping out whenever she could. The forms were very to straightforward to fill out and I was given clear instructions to follow for each step of the process.

Andy · 22 August 2024

Agent replied · 27 October 2024

It’s great to hear that I met your expectations and have provided you with all you needed/queries regarding your move. Thank you for your valuable feedback, Andrew!

5/5

Trustpilot

I would like to thank Kelly Boot

I would like to thank Kelly Boot for a lovely customer service experience we had while have been renting with the agency. She and all the staff from Linley & Simpson always provided prompt answers or solutions to our requests. She knows her customers and their expectations very well, always focuses on customers’ needs.

Nataliya · 21 May 2024

Agent replied · 24 August 2024

Lovely, thank you so much we really do appreciate feedback!

5/5

Google

The Lindley & Simpson Leeds branch did a stellar job of managing my 3 year tenancy. They were quick with repair requests and very professional in all communications. I saw over 90% of my deposit returned to me due to cleaning failures on my part. Special thanks to Faye who has done a great job managing the end of my tenancy.

Dan · 31 December 2023

Agent replied · 27 August 2024

Thank you so much for your positive feedback Dan. I am pleased to hear you have been happy with the service provided. All the best!

5/5

Trustpilot

Everyone at the agency was very helpful…

Everyone at the agency was very helpful and kind when I booked viewings over the phone. They kept me updated with any changes. Aideen was really helpful during the viewings, especially when I asked about the neighborhood. He shared some great info about the area and the flat, which I really appreciated

Joana · 26 June 2024

Agent replied · 24 August 2024

It sounds like you had a positive experience with the agency and Aideen during your viewings! It's wonderful when everyone is helpful and kind, especially when you're navigating important decisions like choosing a new home. Aideen's knowledge and willingness to share information about both the area and the flat must have been very valuable to you. Wishing you the best of luck with your housing search!

5/5

Trustpilot

Smooth and Swift

I had a fantastic experience with this letting agency, thanks to Amina. She answered all our questions thoroughly and went the extra mile to ensure we had the best chance of securing an apartment. She was always quick to respond, which made the whole process smooth and swift!

Panni · 30 August 2024

Agent replied · 27 October 2024

Thank you, Panni, for your lovely review, I am glad I was able to do a good job with the viewing and finding you a nice apartment. Feel free to get in touch if you need help with anything.

5/5

Trustpilot

Nicole has made my experience stress…

Nicole has made my experience stress free. Took the issues away and was happy to go above and beyond!

Jane · 23 September 2026

Agent replied · 11 October 2026

Thank you for your lovely feedback. We’re delighted to hear that Nicole made your experience stress-free and went above and beyond to help resolve the issues you had. We’ll be sure to pass your kind comments on to her.

5/5

Trustpilot

Jemma Butterworth went above and beyond

Jemma Butterworth went above and beyond in dealing with the sale of my property. She was patient, professional and never lost her sense of humour even though she had a lot of difficult situations to deal with.I would not hesitate to recommend her to anyone wishing to use Linley and Simpson for the sale of a property.

Lynne · 12 March 2024

Agent replied · 24 August 2024

Thank you for such a lovely review Lynne. It was a pleasure dealing with you throughout the sale of your property. Thank you for been super understanding throughout the whole process. Kind Regards, Jemma

5/5

Trustpilot

Linley and Simpson - Brilliant service

Linley and Simpson were exceptional in their handling of our vacant residential let. They undertook a thorough marketing campaign and a comprehensive due diligence process had been undertaken of the interested parties, before a recommendation was made.A special mention to Charlotte Harrison whom handled this letting.

Matthew · 24 September 2024

Agent replied · 27 October 2024

Hi Matthew, thank you for taking the time to leave me a review today. We are glad to have found a suitable tenant for your property and look forward to working with you!

5/5

Trustpilot

Yin to my yang

I have been a loyal customer of different branches of Linley & Simpson for many years. Most of my rentals are being marketed by Horsforth branch. Whenever I have an empty property, it is always a joy to see an e-mail from Kate Ward because I know that I have an applicant. I am always at ease talking with Kate about applicants. In this world of political correctness gone mad, it means a lot not to have to edit my honest opinion about applicants. She is the yin to my yang. When she says “Leave it with me.”, you know it will be dealt with efficiently, professionally and quickly.

Leony · 24 February 2026

5/5

Trustpilot

Will has been incredibly supportive of us as Disabled Tenants

We have resided in the property for many years and Will Stipetic and team have been continually supportive and accommodating to us as Disabled Tenants with complex issues, any property issues (not that we have ever had many) have been picked up and resolved with the highest regard and priority.Thank You Will

Luke · 14 June 2024

Agent replied · 24 August 2024

Thank you for your kind review Luke, it’s always a pleasure to make our tenants feel comfortable in their homes!

5/5

Trustpilot

Tap Leaking Maintenance

I would like to thank the team at Linely and Simpson - Sheffield for their quick response in fixing the leaking tap issue in the bathroom of my apartment. Thank you very much for your support.

Mohamed · 28 May 2026

Agent replied · 1 June 2026

We're so glad we could quickly resolve the leaking tap in your apartment bathroom. Thank you for your kind words and appreciation!

5/5

Trustpilot

Declan was really helpful

Declan was really helpful in helping us find and sign for a new flat! We had a proxy viewer and Declan made her feel very welcome and comfortable, despite the fact that she was viewing on our behalf. Thanks so much and we are excited to start our tenancy!

Lola · 4 August 2024

Agent replied · 24 August 2024

Thanks Lola! Good luck with your move and look forward to seeing you again soon.

5/5

Trustpilot

Property management

I’d like to commend Nicole for her clear and professional communication associated with my property . She seeks my authorisation to arrange any necessary work on the property and provides clear costings. Always very professional and polite.

Bridget · 20 May 2026

Agent replied · 1 June 2026

Thank you for your wonderful feedback. We’re delighted to hear that Nicole’s clear and professional communication has made such a positive impression whilst managing matters relating to your property. It’s great to know that you value her approach in keeping you informed, seeking authorisation appropriately, and providing clear costings throughout. We’ll be sure to pass your kind comments on to Nicole, she’ll be very pleased to receive them. Thank you again for taking the time to leave a review.

5/5

Trustpilot

We can't thank Lisa enough!

We can't thank Lisa enough!We were hoping to relocate up to beautiful Holmfirth from South London...which made viewings tricky given the 500 mile round-trip. Not to mention, very few rentals accept a pet.But...Lisa has made that dream a reality!!Communicative, pro-active, Lisa really went above and beyond to guide us through what was needed.See you up there! :)S&T

SG · 7 March 2024

Agent replied · 24 August 2024

Thank you very much for your 5star review, I hope you enjoy living in the beautiful village of Holmfirth.

5/5

Trustpilot

Great support and communication

I am very grateful for the amazing support I received. After experiencing some safety and security concerns in our area, the team took immediate action, contacted the relevant management company, and sorted out the issues incredibly fast.

​A · 19 May 2026

Agent replied · 1 June 2026

Thank you for your thoughtful review. We’re so pleased to hear that the team was able to support you quickly and effectively following your safety and security concerns. Providing prompt action, clear communication, and reassurance during situations like this is extremely important to us, so it’s wonderful to know you felt informed and supported throughout the process. We truly appreciate your kind feedback and are delighted that the matter was resolved swiftly for you. Thank you again for taking the time to leave a review.

5/5

Google

Very professional and diligent service provided by Andy Bonner and Alix Shaw when selling my city centre property. An offer was secured quickly despite the property not being fully on the market. There were a couple of complications along the way, but Andy and Alix handled these very well and saw the process right through to completion. Would highly recommend.

Tom · 31 December 2023

Agent replied · 27 August 2024

Thanks so much for your kind words Tom! If we can do anything for you in the future, you know where we are!

5/5

Trustpilot

I had Sam help me through the process…

I had Sam help me through the process of viewing my first home, I was scared and didn’t really know how the process worked but Sam was more than helpful assisting with locating the house and making me feel more comfortable in the situation! He’s an absolute please to have at Linley!

Georgia · 8 June 2024

Agent replied · 24 August 2024

Thank you for the review, it’s been a pleasure helping you through the process, all the best for the future.

5/5

Trustpilot

Arrangements for viewing

The arrangements for viewing the property were very convenient. The team was supportive and highly experienced throughout the process. Lydia Fletcher was always punctual, provided clear explanations of important details, and expedited the arrangements as soon as we confirmed our interest. Thank you Team L&S

Udeshika · 4 October 2024

Agent replied · 27 October 2024

Thank you very much for the review, we are so glad you had a positive experience on your viewing!

5/5

Trustpilot

Linley & Simpson were great to work…

Linley & Simpson were great to work with when renting out our property.They were quick to deal with any questions we had and really went out of their way to help make it a success.Both Tony and Kate were excellent and we would recommend them to other landlords.

MT · 15 August 2024

Agent replied · 27 October 2024

Mark/Vikki thanks for the great review. It was a pleasure to work with you to find new tenants and get the property let for you and to overcome Hurdles that were thrown in our way!

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