Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYin to my yang
I have been a loyal customer of different branches of Linley & Simpson for many years. Most of my rentals are being marketed by Horsforth branch. Whenever I have an empty property, it is always a joy to see an e-mail from Kate Ward because I know that I have an applicant. I am always at ease talking with Kate about applicants. In this world of political correctness gone mad, it means a lot not to have to edit my honest opinion about applicants. She is the yin to my yang. When she says “Leave it with me.”, you know it will be dealt with efficiently, professionally and quickly.
Leony · 24 February 2026
★★★★★ 5/5
TrustpilotI had Sam help me through the process…
I had Sam help me through the process of viewing my first home, I was scared and didn’t really know how the process worked but Sam was more than helpful assisting with locating the house and making me feel more comfortable in the situation! He’s an absolute please to have at Linley!
Georgia · 8 June 2024
Agent replied · 24 August 2024
Thank you for the review, it’s been a pleasure helping you through the process, all the best for the future.
★★★★★ 5/5
TrustpilotArrangements for viewing
The arrangements for viewing the property were very convenient. The team was supportive and highly experienced throughout the process. Lydia Fletcher was always punctual, provided clear explanations of important details, and expedited the arrangements as soon as we confirmed our interest. Thank you Team L&S
Udeshika · 4 October 2024
Agent replied · 27 October 2024
Thank you very much for the review, we are so glad you had a positive experience on your viewing!
★★★★★ 5/5
TrustpilotTap Leaking Maintenance
I would like to thank the team at Linely and Simpson - Sheffield for their quick response in fixing the leaking tap issue in the bathroom of my apartment. Thank you very much for your support.
Mohamed · 28 May 2026
Agent replied · 1 June 2026
We're so glad we could quickly resolve the leaking tap in your apartment bathroom. Thank you for your kind words and appreciation!
★★★★★ 5/5
TrustpilotLinley & Simpson were great to work…
Linley & Simpson were great to work with when renting out our property.They were quick to deal with any questions we had and really went out of their way to help make it a success.Both Tony and Kate were excellent and we would recommend them to other landlords.
MT · 15 August 2024
Agent replied · 27 October 2024
Mark/Vikki thanks for the great review. It was a pleasure to work with you to find new tenants and get the property let for you and to overcome Hurdles that were thrown in our way!
★★★★★ 5/5
TrustpilotProperty management
I’d like to commend Nicole for her clear and professional communication associated with my property . She seeks my authorisation to arrange any necessary work on the property and provides clear costings. Always very professional and polite.
Bridget · 20 May 2026
Agent replied · 1 June 2026
Thank you for your wonderful feedback. We’re delighted to hear that Nicole’s clear and professional communication has made such a positive impression whilst managing matters relating to your property.
It’s great to know that you value her approach in keeping you informed, seeking authorisation appropriately, and providing clear costings throughout. We’ll be sure to pass your kind comments on to Nicole, she’ll be very pleased to receive them. Thank you again for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat support and communication
I am very grateful for the amazing support I received. After experiencing some safety and security concerns in our area, the team took immediate action, contacted the relevant management company, and sorted out the issues incredibly fast.
A · 19 May 2026
Agent replied · 1 June 2026
Thank you for your thoughtful review. We’re so pleased to hear that the team was able to support you quickly and effectively following your safety and security concerns.
Providing prompt action, clear communication, and reassurance during situations like this is extremely important to us, so it’s wonderful to know you felt informed and supported throughout the process. We truly appreciate your kind feedback and are delighted that the matter was resolved swiftly for you. Thank you again for taking the time to leave a review.
★★★★★ 5/5
TrustpilotResponses were in a timely manner
Responses were in a timely manner, Spencer was in contact both after 5pm and before 9am even surrounding the bank holiday weekend. Both friendly and informative, the search for a new place to live is never easy, but it was certainly less stressful than it could've been.
Josh · 28 August 2024
Agent replied · 27 October 2024
Hi Josh,Thanks for the great review.Our aim is to take the stress out of a typically stressful situation, so it's good to get the feedback that I managed to do that.Good luck with the move and enjoy the new apartment. Many thanksSpencer
★★★★★ 5/5
TrustpilotHelpful, friendly service for Landlords
As a Landlord, I have found working with the Sheffield branch of Linley & Simpson a very positive experience for the last few years.Kelly and the team there have always been proactive, helpful and responsive and have helped me to keep my portfolio well tenanted and maintained. Thanks Kelly and team.
Jo · 18 June 2024
Agent replied · 24 August 2024
Thank you Jo for the lovely review, we love looking after your properties!
★★★★★ 5/5
TrustpilotSpencer was so helpful and kind
Spencer was so helpful and kind, went out of his way to show me the properties I was interested in, and really helped answer the questions I had. He had a brilliant understanding of the rental market in Leeds and my current tenancy landlords, and how that would impact my current application.
Sam · 31 May 2024
Agent replied · 24 August 2024
Hi Sam,Glad we managed to find you a great corner of Leeds to call your new home, in a lovely building.Thanks for the positive feedback and the kind comments.Good luck with the move and the new placeThanksSpencer
★★★★★ 5/5
TrustpilotGeorgia is so lovely and helpful and…
Georgia is so lovely and helpful and always goes above and beyond to help , she makes a stressful situation feel alot calmer and will always go out of her way to make sure my needs are satisfied i can not recommend her enough she is a real asset to the team
Bethany · 30 May 2024
Agent replied · 24 August 2024
Thanks for taking the time to complete a review, your feedback is much appreciated.
★★★★★ 5/5
GoogleMiss Ellie Harris is very kind amazing, she communicated well, followed the house rules, and even responded quickly. I'd be happy to host them again. We had a great experience with Miss Ellie and linly Simpson team. They were so easy to communicate with us and we found best home near our job location in headingly. Thanks again
Adnan · 30 January 2024
Agent replied · 27 August 2024
Thank you Adnan for your lovely review, I hope the move goes smoothly and you are happy in your new property!
★★★★★ 5/5
TrustpilotKelly Boot - Top Class Service
Kelly Boot has provided a brilliant service since we joined Linley & Simpson. Kelly is very helpful and reliable and always available at any time of day. Kelly makes sure action is taken as required and has been valuable during a recent change of tenancy for our property. Thank you Kelly
Alison · 15 June 2024
Agent replied · 24 August 2024
Thank you for appreciating Kelly and the effort she puts in, we appreciate the feedback!
★★★★★ 5/5
TrustpilotGreat company, makes finding and
Great company, makes finding and moving into a new place really easy! Bradley is absolutely lovely and showed me a range of flats suiting my specific location preference and budget. The entire process has been about as quick and painless as renting can be; I'm very thankful given it's usually a huge stress!
Caitlin · 6 May 2024
Agent replied · 24 August 2024
Thank you Caitlin for your review and kind words. I am glad to have helped you secure your property, making it an easy process!
★★★★★ 5/5
TrustpilotGood standard of workmanship
Wasn't in when they arrived but they obviously got on with the job and replaced the glass in three Victorian sash windows and where finished by midday. They were polite and courteous but my only gripe is they don't seem to know what a vacuum cleaner is
Peter · 23 February 2026
Agent replied · 25 February 2026
We're happy the team completed the work on time and were polite. We appreciate your feedback and will remind contractors to ensure they leave the area clean after the job is done.
★★★★★ 5/5
TrustpilotGreat viewing with Jade
Jade has been so helpful in finding us a flat that suited our needs, she showed out around 3 properties. Not only was she knowledgeable on the flats and areas but super warm and friendly and made the viewing experience a joy. The whole experience has been very smooth.
Anna · 13 July 2024
Agent replied · 24 August 2024
Thank you Anna, so glad you enjoyed the viewing and that we found you a lovely flat! Give me a shout if you need anything else, Jade
★★★★★ 5/5
TrustpilotWould highly recommend
All at Linley and Simpson were very helpful and friendly. A special thanks to Mark who went above and beyond to find us a flat that fitted all our needs. We really appreciate all the efforts from everyone and would highly recommend. Thank you.
Emily · 4 October 2024
Agent replied · 24 August 2024
Thank you for your kind words and good luck with your house move.Thanks Kate & Lea
★★★★★ 5/5
TrustpilotI had the pleasure of viewing an…
I had the pleasure of viewing an apartment with Kelly Boot from Linley & Simpson. She was warm & friendly and answered all my questions with patience and was able to provide me with sufficient information about the property.I recommend Kelly to anyone looking for a pleasant property viewing experience.Chinedu O
Chinedu · 7 June 2024
Agent replied · 24 August 2024
Bless you, we are so pleased you would recommend Kelly and the team in Sheffield . Enjoy your new home!
★★★★★ 5/5
TrustpilotEfficient Faye
Faye, a nice staff from Linley & Simpson, who works for some parts of my whole year tenancy agreement, always responds quickly and helpful. She gives reminders and advices that makes me feel useful & stress less throughout the year. Hope I can get you again once in needs. Many thanks to Faye !
Kin-lok · 11 April 2024
Agent replied · 24 August 2024
Thank you so much for your kind words, I am glad you are happy with the service I provided. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotGreat company. Thanks Amina
This is my second time using Linley and Simpson and I can not fault them. Amina was extremely helpful in showing us around properties and met us with a warm and approachable attitude. Thoroughly enjoyed the viewings and was shown an apartment which was exactly the kind of apartment me and my friend were looking for.
Joshua · 1 March 2024
Agent replied · 24 August 2024
Thank you Josh for your review, I am glad I was able to make your viewing experience a good one. I hope everything goes well with your move in, feel free to get in touch if you need any help.
★★★★★ 1/5
GoogleLinleys in the City Centre were one of the worst companies I’ve ever had to speak to.
They favoured the landlord & the landlords financial returns over being transparent with us as tenants throughout. They offered us no help or support over issues such as a broken boiler and costly associated bill, nor did they offer support with a Tenancy Deposit Scheme dispute (which we rightfully won against the landlord). They would dodge calls and emails regularly over things like returning our deposit or key maintenance within the flat.
They kept changing our moving dates and really just saw us as a cashcow. Luke was disinterested and disingenuous throughout.
If you’re looking for a rental property in Leeds, I’d pretty much suggest anyone else but Linleys.
Samuel · 28 July 2024
★★★★★ 5/5
TrustpilotAiden was punctual and conversational…
Aiden was punctual and conversational about the property. He ensured that I saw each part of the property and answered all questions honestly. I appreciate that this company seems to manage letting viewings in an ethical manner and provides equal opportunity for people to fill in application forms.
Renee · 25 July 2024
Agent replied · 24 August 2024
I’m glad I was able to help, thank you for the review - Aiden
★★★★★ 5/5
GoogleI deal with Linley and Simpson regularly, and I must say that Spencer is one of the best estate agents in Leeds. He is incredibly efficient, ensuring that every transaction is smooth and hassle-free. His honesty is something I appreciate, as he always provides clear and accurate information, allowing me to make informed decisions. His dedication and professionalism make working with him a pleasure, and I highly recommend him to anyone seeking top-notch service in Leeds
Matthew · 25 September 2024
★★★★★ 5/5
TrustpilotJennifer Lowe in accounts has been so…
Jennifer Lowe in accounts has been so very helpful to me over the years, always in good spirit and responds straight away. Very competent and friendly. She is a credit to Linley & Simpson.
Mah · 31 May 2026
Agent replied · 1 June 2026
Thank you, Mah. I really appreciate your kind words. It’s been a pleasure helping you!
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