5/5
Was a really smooth process. Also, Bailie was really nice and helpful all the way through.
Agent replied · 13 April 2026
Hi Chimezie, thank you for your 5 star review. It is appreciated!
Trusted Agent profile · Leeds, West Yorkshire
★★★★★
534 reviews across 2 platforms
Regent House, 2 Regent Road, Leeds, West Yorkshire, LS18 4NP
Lets Live's office in Leeds, West Yorkshire, at Regent House, is rated 4.7 out of 5 across 534 reviews on two platforms, including 530 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Lets Live, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
Was a really smooth process. Also, Bailie was really nice and helpful all the way through.
Hi Chimezie, thank you for your 5 star review. It is appreciated!
5/5
I am currently renting a property with Lets Live Leeds and had to report some maintenance issues, Rebecca Johnson has been dealing with them and has been very helpful. Getting back to me quickly on any issues raised and also providing me answers to any queries i've had. She has got most my issues fixed I have reported on the day i report it and only had to wait a day max for some other stuff. Overall very helpful from Rebecca and always kept me in the loop.
Thank you James for the positive feedback. We are glad to hear that your needs are being met throughout your tenancy with us at letsliveleeds !
5/5
I met with Bailie who conducted my viewing, although it was a short viewing she answered all of my questions and gave me all of the information I needed. She was kind and considerate of my circumstances and helped me make the best decision for me. I would highly recommend Let's Live Leeds if you are looking for accommodation in Leeds.
Hi Damon, we are glad you are happy with the serviced provided. Thank you for your lovely review and good luck in your new home!
5/5
Had a viewing in Beeston. Really great service by LLL, especially Beth (who helped me with the viewing). She was really helpful and answered all questions. Even while leaving the property after almost a year, LLL has continued to provide the best service, especially Bailie, who was really considerate, after I explained my situation to her. She guided me really well throughout the process. I would definitely recommend LLL for any property related business.
Thank you Sagar for the lovely review, much appreciated :)
5/5
Rebecca Johnson is the property manager of my HMO property and Buy to Let property in Leeds. Rebecca is very helpful and always be patience to answer my questions. As i am a foreigner property investor,remote control is a great challenge always, so that it is very important for me to have a very helpful local staff to assist me for monitoring and take care of the properties. Thank you Rebecca and Lets Live Leeds!
Thank you Terry for the amazing review. We really appreciate positive feedback from our landlords :)
5/5
From the start of dealing with let’s live leeds for my rented house they were amazing they helped me sort everything and if I had any questions put me straight on everything as I haven’t done this on my own in lots of years as everything has changed. The communication with Olivia via email was fantastic she kept me updated all the time. I’m really happy how everything was delt with I couldn’t have wanted more. Bethany that showed me round the property when I viewed it was so lovely and was nothing but professional at all times she answered all the questions I had she was brilliant and I left the property with a positive hope in my heart. Thanks girls you did yourselves proud. On Friday the boiler in my rented house with let’s live leeds wouldn’t work so I got in touch with them to get it sorted I got a time and day for the Baxi engineer to arrive as I work different shifts Monday to Friday and they just give u a day slot. So after getting no where with them on the phone and speaking to bailie she said she would sort it and while I went to work said she would house sit while the engineer fixed the boiler. Bailie went above and beyond for me yesterday and now I have hot water and heating sorted thanks to her she really did herself proud.
Thank you so much Paola :)
5/5
I recently enlisted the services of Lets Live Leeds to facilitate the letting of my property. They have demonstrated a high level of professionalism and helpfulness, particularly Aamira, who has been exceedingly friendly and responsive in a timely manner. Also, I would like to express my sincere gratitude to Rebecca Johnson, who assisted me in managing my house, demonstrated exceptional efficiency and helpfulness. Highly recommended!PositiveProfessionalism
Thank you Tony for the lovely review :) it is much appreciated and glad the service you are receiving is exceptional
5/5
Bailie was prompt and professional during the viewing. The property matched the listing accurately, and they were transparent about the details and contract terms. A very straightforward and efficient experience.
5/5
Lucy and Olivia was dealing with me from day one since I put a request in for a property have been absolutely amazing! Olivia has gone above and beyond to help in every possible way! Today is the day that we confirmed the pickup day to collect my keys, so excuse my excitement, just wanted to say a huge thank you to all who was involved!
Thank you Victoria for the lovely review :) Lovely to hear our tenants are happy ! :)
5/5
Lucy was friendly and welcoming throughout the viewing. She was very informative, took the time to answer all my questions clearly, and made the whole process feel comfortable. …
5/5
I had a really positive experience with LetsLive Leeds. Bailie, who showed me the property, was punctual and very clear when explaining all the details. And Amy, who handled the paperwork, was very efficient and responsive and helped me complete everything in less than a week after my viewing. Overall, the process was smooth and professional. Highly recommended.
Thank you for your 5 star review and kind words Sakuni :) All the best!
5/5
I found my room so quickly, the team so helpful especially Rebecca and Charlotte, they helped me with end of tenancy and I’m really appreciate it. Olivia Tattersall helped me with all documents and Beth told me everything about rooms. Thank you, you are the best, didn’t have problem with this company at all☺️
Thank you for your kind review. We are glad you are happy with the service you received. All the best.
5/5
Bailey was very polite and helpful
Hi Ishmael, thank you for your lovely review! We wish you all the best in your new home :)
5/5
Bailie was an extremely helpful agent whom assisted and guided me throughout the viewing phase.
5/5
Great experience, responsive and kind. Amy really understood what I was looking for and helped me find my new place. Bailie was also a big help with the process! Thank you to both
5/5
I have not moved in yet. I dealt with Beth and Olivia, they were quick to arrange viewings and quick to complete my application. I am happy, so far it has been very straight forward using this agency. They have also kept me up to date with what has been going on and any progress updates. Thanks very much to you both. Lewis
Thank you Lewis for your lovely feedback, it is much appreciated :)
5/5
From the moment I started interacting with Lets Live Leeds I immediately felt comfortable. Through an email exchange with Charlotte it was obvious I was speaking to real people who understand we are also real people. She advised me on which rooms they had that were suitable and what would be expected of me should I decide to sign up - as I had never rented this way before I was very unsure. Meeting Bailie when viewing the rooms the text communication continued to be genuine and I ever remarked at the time that I was genuinely grateful for the time everyone had taken to explain things to me and engage with me on a personal level instead of just going through the motions. I was then passed forward to Amy for referencing and again, the communication, whilst a little more formal, still felt easy and like I had actually been heard. I don't k ow how living at one of their properties will be, but at least for this side of the process I am genuinely thankful for each interaction. This has been a stressful time and they've all made it a lot easier for me. For the sake of buzz words: every question I had was answered, no matter how obscure; easy and clear communication; phone calls only when necessary; easy to email; quick replies; rooms viewed and signed for within a week and a half; excellent customer care and service
5/5
I booked a number of viewings with Let’s Live Leeds, and Bailie was really lovely, professional and answered any questions I had about each viewing. Amy Laycock handled the referencing and kept me updated throughout the whole process. Would definitely recommend😊✨ …
Thank you for your review. All the best!
5/5
We have had a fab experience working with Lets Live Leeds over the past few months. Aamira is very friendly and is always available for a phone call and responds very promptly to our emails, providing us with great guidance about the properties we are refurbing. We've had a few meetings with both Aamira and Alix and they have been very generous with their time and knowledge. Alix knows the industry inside out and we have leaned on her advice throughout the process. Can't recommend them both and the company highly enough. Thanks Lets Live Leeds and we're looking forward to bringing these properties to you soon!
Thanks for lovely review guys - always a pleasure to help. You guys are nailing your refurb projects, we are excited fill them with high quality tenants for you. 😊🙏😊🙏 Alix. …
5/5
I am renting as a professional for the first time. Six months ago, I had been quite anxious about finding the right place and importantly, the right company and the right landlord. I came across a listing on Spare Room for a room in a shared house in Burley, shared the pictures and the details of the landlord with a friend of mine who had quite confidently said that she had heard good things about Lets Live Leeds- so I went with her recommendation to explore my options. I looked at 2 rooms, both en-suite, reasonable sized, around Burley area and I went with one of them on the first viewing. I am truly glad I did. For since I have moved to to my room, it has been a wonderful experience. The house has a cleaner twice a month and they do a wonderful job every time. They have a fault/repair reporting system which is extremely handy and very easy to use and like all households, there's been a few issues here too but the response for the repairs has been immediate - literally. Joe the property manager always responds to the requests for replacements and repairs immediately usually in the next day and the work is complete in less than a week sometimes. I know my friend who rents with someone else and they had to almost fight for a replacement mattress, I sent in a request over a week ago citing the state of mine and a week later I have a new mattress and I have not slept this well for a long time. Amy the Operations Executive and Charlotte are very approachable staff and are very willing to help with all queries and concerns. The property overall is also in good condition and modern (the house is actually pretty warm time). I am really glad that Baillie the Assistant Lettings Manager took my request to view this property before our scheduled viewing because I was worried I'll miss a good room, in a good house, in a good location and for negotiating a lower rent for me with the landlord because it all worked for someone like me renting for the first time (almost as if this is all divine intention) - they certainly have made a very good first impression, especially since we have all heard of terrible renting stories. I thought I'd be looking for a new place, new landlords because I tend to expect the worst and hope for the best, but they say you should hold on to the good things as long as you can so I'll be staying for a while here. I want to take this opportunity to publicly thank the team for their great service. If you are in the market looking for a new place, I take pride in the fact that I can vouch for this team to give you a great service and look after you.
5/5
Great company to deal with and Charlotte Watson was particularly helpful.
5/5
Very quick and streamlined process to organise my move. Lucy was very helpful during the house viewings and gave us a better idea of what the surrounding areas are like. Olivia and Beth were very quick to respond to any queries I had and offered excellent service.
thank you Ewan for the lovely review. All the best with the tenancy :)
5/5
Amy was friendly and respectful during the viewing process.
5/5
We recently moved and Lets Live Leeds made the process incredibly smooth and easy! The process from start to finish was managed brilliantly by the team and I would recommend them as a solid 5* company for anyone looking to move. Stef
Thank you for the review. Hope you are settling well in your new home :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lets Live's Leeds office has 534 reviews across two platforms: 530 on Google, 4 on View Agents.
Lets Live Leeds is rated 4.7 out of 5 across all 534 reviews, and 4.7 out of 5 on Google from 530 reviews.
3 reviews from tenants, rated 4.0 out of 5 on average. For example, Chris wrote: "I've now been a tenant in one of the properties with Lets Live Leeds for just over 6 months. I've been really impressed by how nice and helpful they are. I ..."
Yes. In The Trusted Agent 2026 awards: Lets Live, Leeds won Trusted Agent.
Lets Live Leeds, Regent House, 2 Regent Road, Leeds, West Yorkshire, LS18 4NP.