Trusted Agent profile · Leeds, West Yorkshire
★★★★★
534 reviews across 2 platforms
Regent House, 2 Regent Road, Leeds, West Yorkshire, LS18 4NP
Lets Live's office in Leeds, West Yorkshire, at Regent House, is rated 4.7 out of 5 across 534 reviews on two platforms, including 530 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Lets Live, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
GoogleThe best letting agency I had the pleasure to deal with. From the beginning to the end of my tenancy they have been amazing. A special thanks goes to Aamira who was always happy to help and to sort issues. I would not hesitate to recomment them. There should be more letting agency like this one!
5/5
GoogleHad a really great viewing today with Lucy, she was really informative and helpful 😃 she additionally offered me another viewing within the next hour as I only had 1 viewing for the day. She also sent the application form over straight away for me to fill out regarding the tenancy 😃👌👍 …
5/5
GoogleThe team is amazing! Everyone I have come in contact with has provided me with very responsive and professional service. As an oversea investor, I have to rely heavily on my letting agency and Lets Live Leeds just makes my life so much easier! I would recommend them to any oversea investor looking for a good letting agent in Leeds!PositiveResponsiveness, Professionalism
5/5
GoogleThe best company in the Leeds.
Thank you for the positive feedback :)
5/5
GoogleWas assisted in a best manner throughout the process by Olivia Tattersall.we greatly appreciated the service and we don't hesitate to recommend many to let's live Leeds who might need your service I forgot to mention Bethany bowers as well
5/5
GoogleVery helpful with arranging viewings and helping me find the right place. Lucy had all the answers to questions I asked, gave honest and helpful local knowledge as well as being super friendly. All properties were as displayed online, I definitely recommend this company to people looking for places to stay in Leeds!
5/5
GoogleLucy, an employee at 'Lets Live Leeds' was very helpful and went beyond her role, by taking her time to show me another viewing. Due to my current circumstances I am looking for a place now, and Lucy sympathised, as well as supported me. Thank you 🌟 …
1/5
GoogleThey enter your room without permission despite being told they are not allowed to. Poor service done with a fake smile. Avoid at all costs. Terrible house, full of silverfish.
Hi Chiara, I think you have reviewed the wrong company here. You have not been a tenant of ours for over a year and the property you did live in had no issue with silver fish. There were no reported issues from your tenancy with us from over a year ago. Sorry to hear your had a bad experience, but as far as we are aware this was not with Lets Live Leeds LTD. Kind regards Alix Newton Director
5/5
GoogleOlivia from LLL has been phenomenal. She’s been such a help even in the moments where I bombard her with loads of questions. She’s made my whole experience smooth, especially with her fast responses. Extremely appreciative of her support!
5/5
GoogleOverall great experience. I had a viewing with Lucy who was extremely kind, knowledgeable and helpful. She addressed any questions or concerns I had and she provided me with pertinent information on the property and alternatives which best suited my requirements.
5/5
GoogleGreat people! Lived in one of their properties for 18+ months and was always hassle free, fair & quick to resolve any problems, would recommend!
Hi Ryan, thanks for the 5 start review. Pleasure to be of service. Happy to help always. Kind regards Alix Newton Director
5/5
GoogleHad a virtual viewing for a property, which really gave me a feel for the house I was interested in. Lucy who was leading the viewing was very helpful and told me everything I needed to know about the property. Overall a smooth and beneficial experience.
5/5
GoogleHad a really great time working with the team at Let’s Live Leeds. Helped me with all my questions and communication was excellent. The service they have provided is the best I have ever experienced, from the house viewings right up to key collection, and even now as I am a tenant. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
1/5
Google2 months notice and a £60 "leaving fee" ! Read the contract. They never did fix the tumble dryer either..still leaking all over basement. Even after the handyman came 3 times.
Hi Chris, I am sorry you are unhappy with the checkout charge and also the two months notice we request you to give us on exiting the property. Both of these are clearly detailed on your contract which you signed (to say you agree with) at the beginning of your tenancy. The tumble dryer is a condensing tumble dryer, we have spoken to the tenants who have informed us it is operational but they have removed the water collection tank - which is causing water to leak. A further callout will be made now to either replace or repair the item if it is not functioning correctly. With regards to the two months notice, if you had asked us to reduce this to one month before your contract started we would have amended the contract for you. Kind regards Alix Newton Director
1/5
Google2 months notice and a £60 "leaving fee" ! Read the contract. They never did fix the tumble dryer either..still leaking all over basement. Even after the handyman came 3 times.
Hi Chris, I am sorry you are unhappy with the checkout charge and also the two months notice we request you to give us on exiting the property. Both of these are clearly detailed on your contract which you signed (to say you agree with) at the beginning of your tenancy. The tumble dryer is a condensing tumble dryer, we have spoken to the tenants who have informed us it is operational but they have removed the water collection tank - which is causing water to leak. A further callout will be made now to either replace or repair the item if it is not functioning correctly. With regards to the two months notice, if you had asked us to reduce this to one month before your contract started we would have amended the contract for you. Kind regards Alix Newton Director
5/5
GoogleI’ve been assisted by Abbas, Lucy and Aamira who have all been incredibly helpful so far. Always a pleasure to converse with and prompt to respond to emails. I’m sure they’re all assets to your team :))
5/5
GoogleI can’t thank the team at let live Leeds enough for getting me my move closer to my daughter, it’s been an on going process down to Xmas and my job situation but the have given exceptional service all the way through and been patient and understanding throughout the whole processPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleA great letting's agent. Lorraine, Fiona and Chole have helped me throughout my house share experience and when I've needed to move they've found me suitable properties within budget and always responded to my queries quickly and politely. I would recommend these guys to anyone!PositiveResponsiveness, Professionalism
5/5
GoogleAmazing experience. I was already around the area viewing other houses, I asked the agent (Lucy) to arrive a little bit earlier than scheduled and she didn’t hesitate. She helped me secure the property within minutes of viewing.
5/5
GoogleI was shown a property in Crossgates by Lucy. She gave a fantastic viewing and was very friendly and professional. Although the property was great Lucy really sold it to me, would highly recommend 👌 …
5/5
GoogleI had a great viewing with Lucy today. She showed me a range of different properties at my chosen budget, and answered all of my questions with accuracy and detail. She was really helpful, chatty, and easy to get along with! 5/5 Thankyou
5/5
GoogleGreat job! We had a very short time frame to find a rental room and they sorted it quickly and efficiently.
Pleasure to Help Connie, hope you are enjoying your new home. Alix Newton Director
5/5
GoogleGreat job! We had a very short time frame to find a rental room and they sorted it quickly and efficiently.
Pleasure to Help Connie, hope you are enjoying your new home. Alix Newton Director
5/5
GoogleFriendly staff and very efficient at doing checks and getting you in the property. I dealt mainly with Fiona who was helpful throughout.
Hi Finola, pleasure to help you find your humble abode. Let me know if you need anything I will help you personally. Kind regards Alix Newton Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lets Live's Leeds office has 534 reviews across two platforms: 530 on Google, 4 on View Agents.
Lets Live Leeds is rated 4.7 out of 5 across all 534 reviews, and 4.7 out of 5 on Google from 530 reviews.
3 reviews from tenants, rated 4.0 out of 5 on average. For example, Chris wrote: "I've now been a tenant in one of the properties with Lets Live Leeds for just over 6 months. I've been really impressed by how nice and helpful they are. I ..."
Yes. In The Trusted Agent 2026 awards: Lets Live, Leeds won Trusted Agent.
Lets Live Leeds, Regent House, 2 Regent Road, Leeds, West Yorkshire, LS18 4NP.
