5/5
Lynette was very helpful in finding me my rented property
Agent replied · 22 November 2024
Thank you Ian for your lovely review of Lynette.
Trusted Agent profile · Leeds
★★★★★
844 reviews across 3 platforms
15 Park Place, Leeds, LS1 2SJ
Hunters's office in Leeds, at 15 Park Place, is rated 3.0 out of 5 across 844 reviews on three platforms, including 307 Google reviews rated 4.2.
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
5/5
Lynette was very helpful in finding me my rented property
Thank you Ian for your lovely review of Lynette.
1/5
Hunters Baldock as letting agents…
Hunters Baldock were the letting agents for a recent rental. I found them rude and difficult to the point of enjoying the power they had over me as a nervous tenant in an expensive and competitive market. They piled on the reasons why I might not get my deposit back (which they still have not returned) were useless with actual sums and dates and generally unpleasant.
4/5
So far so good, the team and Alessandro helped me move in with a very quick turn around of just under a week which wasn’t simple. They’ve been easy to work with and so far very happy with my place
Thank you Tyrique. Alessandro did great to turn around your viewing to move-in within 6 days!
1/5
I phoned up a interest in a property…
I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage
1/5
Leaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
5/5
Good efficient management service, with personal care. Kirsten is always available to sort any matter out. Keep Up the good work. Thank you from Hasmukh Shah & the Shah Group.
Thank you Hasmukh
5/5
Rahul at hunters knows how to take care of customers, from local recommendations to attentive speedy action when an issue is reported he really is a life saver. Really friendly and engaging staff that genuinely care about your issues.
Thank you James for the lovely review - especially such nice words about Lynette - we are so pleased we could help you along your rental journey!
5/5
Alessandro really helped me throughout my application process. He is very proactive and efficient in his work of working. Highly recommended!!!
Hi Divya, we hope you enjoy your new home. You have a wonderful Landlady looking after you. It's been a pleasure to help you with your move back to Leeds.
1/5
Do not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
1/5
I would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
5/5
We've been with Hunters for almost a year now, and it's been a night and day difference from our previous letting agent in Leeds. Hunters have been fantastic throughout the entire process. They handle all issues and communication very efficiently, and they always keep us informed about what's happening with our flat and tenants. A special shout-out to Kirstin, who's been working tirelessly on our property and renewals. Thank you, Hunters team, you're doing a brilliant job!
Thank you very much for your comments, we are so glad you are pleased with our service! I will pass on your regards to Kirstin!
5/5
Jade from Hunters is a very kind and professional agent. Her advices and suggestions were very helpful to me during my rent searching process as someone new to renting moving out of my student accommodation.
5/5
Professional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
4/5
Hunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
1/5
Just shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
5/5
Kirsten has been excellent. She called me immediately & took control of the situation & got amazing results. Extremely professional, courteous & hardworking
Thank you for your kind review.
5/5
Very helpful and quick to answer maintenance enquiries - Rahul Roda in particular has been very helpful in this process
Thank you Lewis for your review - we are glad you are enjoying your tenancy.
5/5
I had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
5/5
The Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
5/5
My brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
4/5
Hunters have been my letting agent for 20 years. They have, overall and generally, been a reliable and supportive team, although staff turnover does seem more frequent these days which has created some frustrations. Currently, my main point of contact is Kirstin Airs, who is a reassuring pleasure to work with. I have continued to work with them, even through some ups and downs, as I have always trusted they are managing my property well.
Thank you Catherine for your 5 star review, I am so very pleased that we continue to offer you our services and that we have been able to find you a new tenant so your property can continue to be a home again for some one new. Kindest Regards Hunters Leeds
5/5
A massive thank you to Hunters for getting us into our flat ASAP and the biggest thank you to Paul on behalf of the viewings. Email responses were quick and they kept us in the loop throughout the process. We tried a few other agents in Leeds and by far this was the best one. Thanks so much.
Thank you for the glowing review Sophie, so pleased Hunters and Paul were able to help.
5/5
A massive thank you to Hunters for getting us into our flat ASAP and the biggest thank you to Paul on behalf of the viewings. Email responses were quick and they kept us in the loop throughout the process. We tried a few other agents in Leeds and by far this was the best one. Thanks so much.
Thank you for the glowing review Sophie, so pleased Hunters and Paul were able to help.
5/5
I recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
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