Hunters Leeds reviews

★★★★★ 5/5

Google

Hunters were great when looking for a place to rent. Lynette was amazing and helped us through the whole process!

Jack · 16 April 2025

★★★★★ 1/5

Google

Buyer beware! !!!! We are buying one flat from this agent and due to the complexity of the lease, lenders won't lend money so we have to broke our promise and pull out. Then we tried really hard to save this deal because we don't like to give up and feel really bad to broke our promise. Finally we found a really good broker to deal with this complicated case. We went through every detail with him to make sure the same thing won't happen again, meanwhile I told this agent can we carry on the deal, Sheree Hughes said no problem at all. When we finally confirmed with new lender and everything went well, Sheree Hughes told me they sell this flat to a new buyer!!! Then I realized that this agent still keep let buyers viewing even they told us to carry on doing the deal! How sneaky they are! When I phoned her to ask what's going on, Sheree Hughes was really rude on the call and no bother to talk to me at all because they have a new buyer in place and talking to me was totally wasting her time even the whole process I was really polite and professional. I'm a property investor and dealing with agents a lot. This kind of attitude is really shocking, like we are beggars. I will definitely avoid this agent in the future when I purchase any property in Leeds and will also told our landlord networks to avoid this agent. Totally waste time and money on them! Try to avoid if you can!

WEI · 21 June 2019

★★★★★ 4/5

Google

We have just employed Hunters to manage the letting of a property as this is the first time we have let out our property. So far when we have contacted them to arrange meetings etc. they have always accomadated us the same day. Property was let within two weeks and so far any issues that have come up with setting up the letting have been resolved promptly. Can only give 4 stars at the moment since all details of setting up the letting has not been completed as it’s still within the first month of setting this up. Hopefully if we did the review after 6 months we would be able to update to 5 stars.

Rob · 21 June 2019

★★★★★ 5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job.I could not recommend him more!I choose Jamie from a selection of other agents.He is enthusiastic, knowledgeable and very easy to communicate with.Always willing to pick up the phone and call me to update me on the sale.Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone!Thank you Jamie

ZOE · 18 September 2024

★★★★★ 1/5

Trustpilot

Appalling group of folks!

Appalling group of folks!This group has no idea what they are doing. we worked with Selina and she was absolutely clueless and brought wrong/unverified information to the table. If I were looking to rent, I would be running as far as possible from this agency or owners they work with! if there were minus points that is what I would give them for ripping a kid off!

Student · 28 August 2024

★★★★★ 5/5

Google

The team at Hunters Leeds, led by Suzi Pasque have proved themselves to be a very competent and thorough team. Recent, complicated dealings with tenants and a rental property were handled with true professionalism. Worthy of note in the team is Alessandro who clearly has the patience of a saint. Well done team, excellent as always.

Peter · 10 August 2025

★★★★★ 5/5

Google

By far, hands down the best letting agents I've ever come across. Very timely with communications, courteous, and they go out of their way to ensure the whole process as hassle-free and seamless as possible. Nabila Doreste - she's been an absolute legend and a blessing for us in speeding up our process, prompt & patient outreach, etc. I'd highly recommend Hunters! Thanks Nabila :)

Revannth · 20 June 2022

★★★★★ 1/5

Trustpilot

Absolute s#*t show

Absolute s#*t show, appalling service, went to view property on rossall promenade offered to put 6 months up front (not that i needed too) then never heard anything back, worse company i have ever dealt with in property, to not even get back to you, how unprofessional, to add more insult i seen property listed on Monday night contacted them 1st thing Tuesday to be told i have to wait for others to show interest before i can view appalling service STAY WELL CLEAR if one person avoids this company my review was worse while NEVER AGAIN!!!!

Mitchell · 28 October 2025

★★★★★ 5/5

Google

We’ve had 3 years with hunters, and would 1000% recommend. Recently Kirstin has been a great help with sorting our tenancy out, and helped with referencing we needed which was great! Very speedy and really appreciate the help, so thank you!

Katie · 20 April 2024

★★★★★ 1/5

Trustpilot

so bad discriminated by this company…

so bad discriminated by this company when I went for a view in the person told me to go and jump over bridge and kill myself because I don't deserve to be alive because I'm autistic did not even investigate they didn't do nothing to switch it on the look of like nothing happened and didn't want to do nothing tell someone to go and kill herself what do they gonna do nothing about it and he was sitting there laughing like it was a joke and then just sitting there thinking it's funny and they say gone going to it and make us all very happy that we don't have to deal with another autistic personthis is why I'm going for four legal action and I'm going to go for criminal charges against them

Chris · 22 October 2025

★★★★★ 1/5

Google

If I could give zero stars, I absolutely would. I moved into the property five weeks ago, and the condition was disgusting. It was clearly not cleaned, with belongings from the previous tenant scattered everywhere. The property was riddled with issues, the back door couldn’t even close properly, paint was peeling off the walls and ceilings, and there were smudges and grime throughout. It was nowhere near the “habitable condition” stated in the contract. Furthermore, the agency explicitly stated that all of this would be fixed prior to the move-in date, yet absolutely nothing was done. I contacted the agency immediately, and after relentless pushing, they blamed the high turnover, a completely unacceptable excuse. Regardless of turnover, the property should have been ready for occupancy. They eventually said a contractor would be sent out, but despite weeks of chasing, no one has shown up. Every time I manage to get through to someone, I’m told they’ll “look into it,” but nothing ever happens. The level of incompetence, lack of communication, and complete disregard for tenants is appalling. Trying to reach them is a nightmare, and when you do, you're met with empty promises and deflection. They blame everything but take no responsibility and do absolutely nothing to resolve the issues. It’s absurd, unprofessional, and frankly unacceptable.

Isabelle · 16 October 2025

★★★★★ 5/5

Google

Fantastic service from hunters! Especially Nabila, even though, I drove her crazy with emails and phone calls! She was so supportive, professional and understandable. I moved in with them in February, and now my cousin found a flat with them and they still managed to provide us with the best service! The moving is process was so easy and smooth. I would definitely recommend Hunters, and Nabila to anyone who would like to move!

Aliya · 20 June 2020

★★★★★ 1/5

Trustpilot

Money for nothing

Make no mistake they aren't worthy of even one star! This Hunters franchise (Sea Road Sunderland) and their so called MD Chris Kelly and his team failed to carry our property inspections and investigate complaints from neighbours in relation to the neglect and horrendous decline of my property over a three year period. We as landlords put our faith in the letting agent and trust they will do a good job in managing our properties. I'm now £7k down trying to repair the property to a good standard. The failure of this company to manage the property and the tenants has left me significantly disadvantaged. Mr Kelly has not responded to my many complaints and requests for compensation and has instead left the franchise, no doubt to make another fortune charging 15% off the back of other unsuspecting landlords! Hunters are a company well known and trusted in our area but be warned, these agents are hiding behind that brand and are able to operate without scrutiny or regulation!!

Dawn · 31 October 2023

★★★★★ 5/5

Google

I used to have negative experience with hunters. But I must say that Nabila Doreste Have changed all that. She is outstanding and amazingly supportive and kind. Thank you so much Nabila for your outstanding service, your help have eased my movement to Leeds. I finally found a supportive agent in Hunters ^_^

Majd · 20 June 2023

★★★★★ 5/5

Google

Amazing experience organising a flat rental. Suzi, Jade and Alessandro couldn’t have made the experience any easier for us!

Callum · 10 June 2026

★★★★★ 5/5

Google

I was very impressed with the service received from Hunters we wanted to move quickly on a property and they made sure this happened. Nabila was very attentive and quick to respond to any queries we had and bumps in the road. The checks from their referencing company Homelet became quite tedious but to no fault of Hunters themselves. Would definitely recommend, especially as they offered a great service for less fees than competitor estate agents.

Dominic · 21 June 2019

★★★★★ 5/5

Trustpilot

A reliable estate agent

Hunter Estate Agent provides exceptional service to its clients, and Bo Tsang exemplifies this with his outstanding dedication and professionalism. His commitment to excellence sets a high standard for customer service in the real estate industry. His attention to detail, prompt communication, and expertise make the selling or buying process seamless and stress-free. I highly recommend Hunter Estate Agent, especially Bo Tsang, for anyone looking for a reliable and efficient real estate experience.

Svardon · 18 March 2024

★★★★★ 1/5

Trustpilot

UNPROFESSIONAL AND DISHONEST

Hunters Stevenage is extremely unprofessional and dishonest!I want to caution everyone considering them before handing over a deposit, as they will go to great lengths to keep your money.I had been renting for eight years prior to this, in various properties with different agents, and never encountered any issues with the return of my deposit.It's incredibly frustrating trying to get a response from them, even through email. Without a doubt, they are the worst estate agent I've ever had to deal with. I lived in a rented house through them for nearly two years but recently purchased my own place through Own Homes (which hasn't had any issues).Hunters is currently refusing to refund my deposit after two months, citing a small rip in the carpet near the radiator pipe and a crack in the bath. Both of these issues were present when I first moved in.They are taking an unreasonable stance and are also claiming an inability to communicate with the landlord for nearly a month. They're even using minor issues like mold on the bathroom sealant and three burnt-out light bulbs as reasons not to return my deposit.Furthermore, after two months, they are now trying to deduct money from my deposit, citing a weed issue in the front garden.Letting Manager sent me an email at 7:14 PM, and immediately after that, I went to the house and took photos to document the situation. It's truly baffling how unreasonable they are being.I consistently paid the rent on time and took excellent care of the house while I was there, even installing a new shower. However, I'm currently facing issues retrieving my deposit, as I had to hire a cleaning company to restore the house to its original condition. This has been an ongoing process please be cautious when dealing with Hunters Stevenage!!!"

DAMLA · 6 September 2023

★★★★★ 5/5

Google

Lynette helped me a lot in viewing the property and connecting with the landlord, which resulted in signing the contract. Keeping in mind my not-very-easy situation and the short time I had to find a new place, I was fortunate to have such a professional agent helping me. She represented Hunters Lettings Leeds in the best way and left a pleasant impression.

Kanra.Sofiya · 16 April 2025

★★★★★ 1/5

Google

Hunters were excellent when I was searching for a new home to rent in Leeds, but since I moved in it has been a constant uphill battle. The communication between the team is nonexistent meaning maintenance requests are never completed or even responded to. I am constantly having to send the same email to 4 different people to get absolutely anything done. When I have brought these points to their attention I am met with defensiveness. I have really loved the flat I found through Hunters but I will not be renewing my tenancy purely because of the lack of communication and professionalism at the Leeds branch.

Susie · 16 September 2025

★★★★★ 5/5

Google

Kirstin Airs has been very helpful throughout me renting at hunters and I think her skills are excellent and she managed to successfully answer all the questions and inquiries that I had. Thank you.

Sarah · 13 June 2024

★★★★★ 5/5

Trustpilot

I had an exceptional experience working…

I had an exceptional experience working with Julie Decraene throughout my house purchase. From start to finish before passing onto the next agent for the further process of buying my house, her service was nothing short of outstanding. She made what can often be a stressful and complicated process feel smooth, straightforward, and incredibly efficient.

Alia · 16 April 2026

★★★★★ 1/5

Trustpilot

Total scammers!

Total scammers!! Do NOT recommend at all!! I rented with with them for 4 years, was okay at first then it gotten difficult to get things properly fixed, they left us without a fridge and freezer for over a year so I had to buy my own! They send out the same repair men that told me over and over again they could t properly fix various things as it needed updating and my landlord was refusing to update (handyman’s words not mine). We had a mice infestation that I had made them aware of but nothing was done and they ended up coming into the house eating through all my kids Easter eggs and our snacks and my sons make a wish documents amongst other important documents!! I had to pay for the infestation to be sorted, I have paperwork that states the things that needed doing to stop them and they didn’t do half of it!! There was insufficient loft insulation, single glazed windows and no wall insulation so it was beyond freezing unless I had the heating on constantly. They didn’t carpet or decorate in god knows how long!! I paid £2800 deposit to stay in this house!! They then said as I was pregnant there would be too many people living in the property so I said okay can I please have a rent statement to get onto the council and was told by corena she would email this to me but this went on for about 6 months and she then sends me an eviction notice instead so I said okay can I have the rent statement she still refused! A year later I get the rent statement.. then another eviction notice. Their reason was my landlords granddaughter had cancer and needed to sell up to pay for treatment (she knew one of my sons was a cancer survivor and she also knew my youngest son is fighting a brain tumour!) she used my personal circumstances as a tool against me. I tried so hard to move out quickly but eventually got a property with the council.She caused 2 years of horrifying mental breakdowns, I have adhd and so you can imagine the impact it had! She never done and entrance or exit inventory with me, she next done entrance or exit key handover so the crook covered her bases.!! This wasn’t her first rodeo!!I have been informed by neighbours of repairs etc carried out since I left the property and also about the new tennants living there so they never sold the property.Social services are trying to help get my deposit back, the so called deposit guarantee scheme said there was nothing they could do as it was never with them!! So I had a look on company’s house at them… I suggest if your considering renting from hunters you look on companies house at them too!! They are a bunch of scammers and they keep getting away with it!!They have now left us with absolutely nothing! I’m a single mum having to furnish and carpet a house with next to no money struggling to decide if my kids need a bed or food, carpets or gas, curtains or electric!! I was told a survey of dilapidation was being done and that turned out to not be true!! I have asked numerous times about my deposit and she doesn’t reply to nothing! She ignores everything. She has stolen £2800 from me and my children. I have 2 autistic children and 1 is a cancer survivor and 1 has a brain tumour I have a lot of worries already with them without this worry about loosing so much money that was needed to benefit my children. British Gas had to swap the meter as per the request from the ombudsmen and corena Harris told me I’d better put them back I have this and more in messages!! I said I can’t as that is breaking the law and she wasn’t happy at all.. the old meters didn’t work!! I can only hope people do not make the same mistake as myself and put their trust in these despicable people!! Have a look on companies house before considering renting from them!!£2800 is a lot of money for a single mum with 6 children and 3 of which are very poorly and one is fighting a brain tumour you ask yourself what kind of person does that!!

Emma-Louise · 7 July 2023

★★★★★ 5/5

Google

Alessandro at Hunters has been excellent, really helpful with sourcing potential properties, flexible with site visits and the communication has been excellent. He has made the whole process smooth and stress free. Thank you for all your help!

John · 16 November 2025