Hunters Leeds reviews

★★★★★ 1/5

Trustpilot

This company doesn't seem to care…

This company doesn't seem to care either about their prospective customers or their existing landlords. I have an outstanding issue with their poor tenant management at a property that they have let for a number of years and their failure to recover documented damage after the tenant vacated the property. Nobody is answering my emails. The owner has notified his landlords that yet another staff member has left the company, they are notorious for being unable to retain staff. I would not recommend them to anyone.

Stuart · 17 September 2026

★★★★★ 5/5

Google

I’ve been renting through Hunters for 6 months now and it’s definitely a step up from any other Leeds agency! When I first moved in there were quite a few issues in the flat, however, Rahul has been very responsive to all of my FixFlo reports. He has been acting promptly whenever I identified problems, which tend to be resolved in a timely manner. So far so good! Barbara

Basia · 16 March 2026

★★★★★ 1/5

Trustpilot

Gutted

I was really impressed with the valuer's sales pitch and genuinely believed they would be the best firm to sell my home. The fact they had a relationship with Ryan property law also played a part, although that turned out to be a disaster, but that's a review for another day. Experience of sales team - Georgia is so lovely and was a pleasure to work with. However, even after a week, the sole promotion strategy was pushing me to lower the price, which I eventually caved into and feel like I would have got more money had I gone with an approach suggested by a different agent. I had over 30 viewings, which was exhausting preparing the house for. Most of these were time wasting - one definitely a pseudonym (why don't they ask for ID checks?) and at least 10 weren't actually people who were in a position to buy (not got house on market or it would turn out they'd offered elsewhere). The buyers buyer (also buying through Hunters), was not vetted correctly or there was a big cover up. If there was a cover up, Hunters couldn't tell me, because they had such poor record keeping. I was sent evidence of some record keeping with regards to something else (hello GDPR breach!) and it was full of typos and omissions. Sales progression experience was horrific. Thankfully they eventually replaced the person, as I could go on and on with my list of what she did that was totally unprofessional, but worst bit is she could have put my children at risk if it had been a DV situation, as she told everyone in the chain my new address and all the addresses of everyone in the chain, repeatedly. I repeatedly complained about her and they left it far too late to do anything. Absolutely appalling and this estate agent caused so much additional stress to what was already a horrific chain. I would not recommend to anyone.

Nicola · 9 August 2026

★★★★★ 5/5

Google

I've had an absolutely fantastic experience with Hunters Lettings over the past 14 months while residing in one of their properties. ​From the very beginning, the service was superb. Lynette was brilliant during the house-hunting process; she was incredibly helpful, attentive, and professional. After moving in, Rahul took over and proved to be just as impressive. He was extremely professional and ensured that any maintenance complaints or issues were addressed promptly and thoroughly, giving us complete peace of mind. ​It’s rare to find a letting agent that handles every stage, from viewings to maintenance, with such high standards. I would highly recommend Hunters Lettings to anyone looking for property in the Leeds city centre area. Their team at 15 Park Place truly made the rental experience a positive one!

Rohit · 16 November 2025

★★★★★ 5/5

Google

I wanted to use this forum to thank Rahul Roda for his support with moving into my new rental flat. He has responded to queries really quickly (often within an hour or two), taken time to offer explanations where needed, and arranging for urgent fixes and replacements where required. He has made my experience moving into a new property really easy and demonstrated excellent customer service.

Michelle · 16 March 2026

★★★★★ 1/5

Trustpilot

Dreadful Experience

We booked valuation. Confirmed twice no show. She eventually came late at night & we fell for the speel. Big mistake just full of empty promises. No response to phone calls or emails. 17 days before first viewing. Buyers were not vetted as we were told. Some hadn't even got their house on the market. It was a truly horrible experience. Finally got a offer £30,000 below asking price! THEN I had an long email telling me we should take it ! They are beyond rubbish. They take on too many clients & cannot give you the time. They don't even ask if appointment is convenient to you. One word ....Jokers Two words....Avoid Avoid If I could give zero stars I would

Trixie · 26 June 2026

★★★★★ 5/5

Google

Big ups to the Hunters team in helping me move apartments at the earliest notice and being extremely accommodating during my move. Rahul Roda has been very friendly and prompt in addressing any issues I’ve had with the apartment, as well as overseeing the move.

Ayaan · 10 July 2026

★★★★★ 1/5

Google

We had a good experience at the beginning with the agent but now everything went downhill. It is the day of collecting the keys, they don’t know what parking bay we have, knowing that we proceeded with the property a month ago. They were not transparent about certain things and only now we are being told about issues in the property that have always been there. We got to the property and the furniture we have asked to be removed, hasn’t (only one item has), the walls are stained with fingerprints that can actually go away with just water and a cloth. Windows look like they have never been cleaned. We are truly disappointed. Honestly I do regret renting from them, you can’t do business with people you don’t trust and this branch or this agency is definitely not a business you can trust.

Andeea · 26 September 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

One of the best decisions I have taken while living in Leeds is to choose Hunters as my letting agent. The people at the agency made my onboarding so smooth that I became compelled to write in support of them. And a special mention goes for Kirstin, who has been extremely kind and proactive to solve my issues. I definitely will recommend Hunters.

Asif · 16 April 2025

★★★★★ 5/5

Google

Hello, Just to say thank you to the whole Team at Hunters in Leeds. I have dealt with them for over the last ten years with a small property portfolio, and dealt with various people on a regular basis. I am pleased to say that I was never disappointed. The communication from several people was timely and accurate. Sadly we have sold the properties now, so my final THANK YOU to the whole Team there it was a great pleasure dealing with them. Thanks, Pravin

Pravin · 16 February 2026

★★★★★ 5/5

Google

I had to call and speak to Lynette Green about tenant referencing for my son as some issues had showed up which put the agreement at risk. Lynette was so professional and helpful, calling me back when she said she would and keeping me up to date with progress during what was a very stressful day. I’m pleased to say we came to a positive conclusion and I felt that Lynette understood our situation really well and went the extra mile to help us resolve it. I’ve had some challenging experiences with other letting agencies but I’m pleased to say the customer service I received today was personal and professional, and I would not hesitate using Hunters again after my interactions with Lynette. Thank you!

Liz · 12 June 2024

★★★★★ 5/5

Google

The whole team at Hunters are really great, especially Lynette and Alessandro when I was applying to rent, as they helped get the application completed on time. Recently also Rahul came to do my flat inspection, he was very friendly and helpful also, and went out of his way to help me get an issue with the property reported.

Warren · 16 April 2025

★★★★★ 5/5

Google

As a landlord, finding a reliable and efficient letting agency is crucial, and I am delighted to say that Hunters, Leeds has met my expectations. Their dedication to providing top-notch service and support has made the entire process of renting out my property seamless and stress-free. One of the standout aspects of their service is their transparent and consistent communication. I am always kept informed about the status of my property and any necessary actions. Their comprehensive property management services, which have been invaluable. They take care of all day-to-day management tasks, from rent collection to property maintenance, ensuring everything runs smoothly. Their proactive approach means that any issues are promptly addressed, often before they become major problems. The staff are not only professional but also incredibly friendly and approachable. Especially Kristin who conducted a thorough market analysis, providing me with accurate and insightful advice on setting the right rental price. Her deep understanding of the local market trends and dynamics was evident and highly reassuring. Overall, my experience with Hunters, Leeds has been outstanding. Their professionalism, efficiency, and commitment to providing exceptional service make them an excellent choice for any landlord looking for a reliable letting agency.

Michael · 20 May 2024

★★★★★ 2/5

Google

I really wanted this experience to go smoothly, but unfortunately it was disappointing from the start. The team arrived at the wrong address, then told me they’d send over some forms but never followed through clearly. There seemed to be confusion about whether a visit was even needed, which left me feeling uncertain and frustrated. It’s a shame because I had high hopes, but after this experience, I won’t be using their service again.

Smart · 16 February 2026

★★★★★ 5/5

Google

I’ve had an outstanding experience working with this estate agent for tenanting my clients’ properties in Leeds. Alessandro, Suzi, and Ben have been exceptionally helpful throughout the entire process. Their professionalism, clear communication, and proactive approach made everything smooth and stress-free. They went above and beyond to ensure the right tenants were placed quickly and efficiently, while keeping the process transparent and client-focused. It’s rare to find a team that combines expertise with genuine care, but they truly delivered on both fronts. I couldn’t recommend them highly enough for anyone looking for reliable, efficient, and personable service in Leeds

Marwan · 16 December 2025

★★★★★ 5/5

Google

Quality letting agents, actually deal with maintenance issues quickly unlike other companies. Rahul is a great 1-1 property manager

Tom · 16 March 2026

★★★★★ 3/5

Google

The Hunters team and Alessandro were so helpful in helping me find the perfect flat for me! However, communication has not been the best since moving in and maintenance requests are often forgotten or not followed up on.

Rachel · 16 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

Nightmare move

I used Hunters to sell my home after living there for approximately 35 years. I want to acknowledge that the sale itself was complicated and involved significant delays, including probate and Land Registry issues. Hunters did work to keep the sale progressing, and I recognise the time and effort involved in that process. However, my experience on completion day was extremely distressing. I was still in the process of removing my belongings when the buyers and members of their family arrived at the property. My family and I were placed under considerable pressure to remove a lifetime of possessions as quickly as possible. My belongings were outside and in the street, and I felt deeply embarrassed, overwhelmed and humiliated by the circumstances. I had expected the handover of my home to be handled in a calm and organised way. Instead, what should have been an important and emotional moment after 35 years in my home became one of the most distressing experiences I have ever had. I raised a formal complaint with Hunters. The agency investigated the matter and explained that they had followed their usual procedures and were not aware that the buyers intended to attend the property at that time. I appreciate that Hunters were not present at the property and therefore could not comment directly on everything that happened there. I also appreciate that the completion process itself is controlled by solicitors and that many aspects of the timing are outside an estate agent's control. However, I remain deeply upset by the way the handover unfolded and by the experience I had on the day I left my home. I believe clearer communication and better coordination of the physical move may have prevented the situation from becoming so distressing. Having considered my experience and the response to my formal complaint, I would not recommend Hunters based on my experience of the completion and handover of my property. This review reflects my personal experience and the impact the events of completion day had on me.

Janice · 22 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026