5/5
GoogleHad a great experience, Kimberley was very friendly and professional. Would recommend!
Trusted Agent profile · Leeds
Haus Sales and Lettings reviews in Leeds
★★★★★
304 reviews across 2 platforms
14 St. Annes Road, Headingley, Leeds, LS6 3NX
Part of haus, see every office.
Haus's office in Leeds, at 14 St. Annes Road, is rated 4.4 out of 5 across 304 reviews on two platforms, including 294 Google reviews rated 4.4.
Reviews
Every review we hold for the Leeds office, from every platform, shown as written. First names only.
Google5/5
GoogleWill white and all staff members of haus sales & lettings was very friendly. So lovely and always so quick at replying and resolving issues. They made the experience so much easier and are the best agents I have dealt with in Leeds. Would highly recommend this letting.
5/5
GoogleKimberly has been fantastic at guiding us through the process and helping us find our next place to live. Many thanks
5/5
GoogleHolly was really helpful throughout the whole process and I was super grateful for all of her help. The process was easy and I couldn't have asked for a better estate agent!
5/5
GoogleThe process of finding a house and signing was super easy and made simple to follow. Judite was really helpful through the whole process and was really quick at replying to everything!
5/5
GoogleI had a lovely operator called Holly helping me through my application process and she was extremely quick with her response time. She was very helpful with any questions I may of had and all instructions made to me were very clear and easy to follow. This is a very good company and I would recommend their services to anyone! The only downside is that not all phone lines were open however this was easily fixed by calling a different line and inquiring - again they were really nice and helpful :)).
5/5
GoogleLesia was very helpful and swiftly replied to any emails. The whole process ran very smoothly from start to end.
5/5
GoogleKimberly was lovely and really helpful! Definitely recommend :)
5/5
GoogleHope worked really hard to get us all moved in on the right date and was super helpful. Highly recommend.
5/5
GoogleSpecial thanks to Steph. My partner and I are first time buyers and had no idea what we were doing. Steph helped throughout the whole process and made everything so easy to understand. We are so happy in our new home!
5/5
GoogleWe called in the hope of viewing same day and Shannon met us at the property within 30 minutes of us calling. We then went to the office and signed for the property which was by far the best we had viewed. Thank you Shannon.
5/5
GoogleKennedy was so much help in finding me a great place to live for my second year of uni and im so happy with the place that i gotPositiveQuality
5/5
GoogleWe purchased a property on Grove Gardens from Haus. Steph lead the sale supported by the rest of the sales team who were all professional helpful and very accommodating throughout the transaction. They allowed access to a number of contractors and consultants prior to exchange as we are carrying out major refurbishment works straight after completion. We cant thank the sales team enough for their help and looking forward to working together again soon. NF Properties Ltd.
5/5
GoogleKimberley was excellent with my viewing, kind and professional with all the information I could ask for
2/5
GoogleInitially Haus were good, got everything sorted quickly and effectivley. Toward the end of the tenancy they took days to respond or didnt respond at all. Multiple failed call backs where they didnt even attempt to do so and just overall a very unsatisfying service, much more of a 'not our problem now' attitude whilst trying to resolve certain things towards the end of tenancy.
5/5
GoogleWe had a really great experience signing with Haus, they were the only agent to go above and beyond to help us and make sure we were happy with our chosen property and the letting agreement. It was hard to find an agent for young professionals not wanting to rent on a student contract and we are very pleased with Haus.
Agent replied · 24 August 2024
Hi Eleanor, Thanks for your review. We're really pleased that your're happy!
5/5
GoogleKimberly was very helpful. She was professional, gave clear detailed information, was patient and responded fast.
5/5
GoogleThe agent called Kimberly helped us out massively with sorting our new property, she was very friendly and helpful! Would highly recommend
1/5
TrustpilotBaf experience with a rental arranged…
Baf experience with a rental arranged via Haus - the offload all arrangements & issues to be dealt with to RNL Property Management - Moving in to a rental is met with an extremely poor management process with Haus & RNL in relation to the rental property - the lack of any Management process enabled a property let to begin occupation in a property that had not been cleaned, had damaged furniture, triffid like growth in the garden, an oven that was filthy & without control or temperature markings, insist that their lack of initial responsibility is the duty of the new tenants to report as maintenance, not accepting that the poor condition was a failure of their duty to ensure the new tenancy commences trouble free, and leave you to the devices of a property management company that exasperates the situation with a tardy response to deal with the issues - AVOID DEALING WITH AT ALL COSTS!!! -
5/5
GoogleAfter a number of disappointing viewings with various agents we were starting to lose hope. But thanks to Anthony and Jo, who were so helpful and listened to what actually wanted, the team have found our perfect home for next year!
5/5
GoogleWorked really well with us to view a house even in lockdown! Becky was a great help with showing us a house and sending over all the documents needed to signPositiveQuality, Professionalism
5/5
Googlewe have been letting a student property for the last year and I couldn't recommend haus more strongly! they are very helpful with any issues and queries and were quick to respond to anything. when we decided to resign, it was quick and easy with little hassle. would recommend to anyone in leeds looking for a student house!
Agent replied · 24 August 2024
Hi Lucy, Thanks for your review! Really pleased that you're staying on for another year! Thank you
5/5
GoogleThe viewing was very smooth, and Lesia was very friendly and extremely informative.
5/5
GoogleKimberly was very helpful ❤️
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