Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleHardisty were great when we used them 3 years ago however, we've just sold through them and the service has slipped.
The agent never made it to a viewing appointment on time and we ended up doing …
H · 16 April 2024
Agent replied · 20 June 2024
Firstly, thank you for taking the time to share your recent experience with us. We appreciate your honesty and value your feedback as it helps us improve our services. … More
★★★★★ 5/5
GoogleI'm delighted with the service I received when I purchased house recently. Abilgail Page was with me every step of the way and ensured a very smooth and quick process. She was very responsive and thorough. I would definitely recommend them 100%PositiveResponsiveness, Professionalism
Stella · 21 June 2022
★★★★★ 1/5
GoogleI've been viewing houses to buy and have everything in place, no chain etc so ready for a quick sale which is most sellers dream. Yet I viewed a property, placed an offer, chased them for a response, nothing....then they call me for feedback on the viewings! Clearly these guys aren't switched on or communicate internally. Even if the offer is declined, fair enough....tell the buyer and attempt a negotiation like other agents. It would put me off buying a property from them....
CR · 21 June 2023
★★★★★ 5/5
GoogleThe Prestige team have been helpful, efficient attentative at all times. This began with discussions around our concerns about putting our house up for sale at a time when interest rates were increasing where they were reassuring. Their confidence proved to be correct as we were able to sell house quickly whilst exceeding the asking price. The Prestige team organised and attended all the viewings allowing us to take a break away over a weekend. They kept me informed of progress and responded quickly to any questions I had.
Andrew · 21 June 2023
★★★★★ 5/5
GoogleThe team at Hardisty's were very helpful and accommodating, especially Abigail. It was so refreshing to be able to talk through issues with a real person in order to make decisions and I was kept well informed throughout. Would definitely recommend.PositiveResponsiveness, Professionalism
Michael · 21 June 2022
★★★★★ 5/5
GoogleI have recently sold my house with Abigail at Hardisty otley. Excellent service from start to finish. She was always available to answer my questions and nothing was too much trouble, making the process as smooth as possible. I would not hesitate to recommend the otley branch of Hardistys. Many thanks Abigail.
Lynn · 21 June 2020
★★★★★ 1/5
GoogleI have been getting spam emails from this company for a year. I have contacted them to stop, blocked them, it doesn’t matter they persist. Please respect my privacy and leave me alone.
Sarah · 16 April 2024
Agent replied · 20 June 2024
Hello Sarah
Thank you for the feedback. After looking into this matter for you, I have … More
★★★★★ 5/5
GoogleReally helpful and efficient - Joe was always ready to help whenever needed, and the team made me feel really looked after during the whole process !
Natalie · 21 June 2023
★★★★★ 5/5
GoogleRecently bought a flat through Hardisty and couldn't recommend them enough! Very friendly and helpful staff - especially Joe who kept me regularly updated throughout the process.
Jon · 21 June 2023
★★★★★ 5/5
GoogleReally great company when it came to buying a house. Joe was a great guy who helped explain everything as it was moving forward. Thank you!
Gavin · 21 June 2023
★★★★★ 5/5
GoogleI can't thank or speak highly enough of Joe at Hardisty and Co. Very professional but personable too. Thank you Joe for everything you did to make sure the sale went through!
Bethany · 9 December 2022
★★★★★ 5/5
GoogleVery pleased with the service Hardistys Otley provided during our sale. I had the pleasure of dealing with Abigail and on occasion George. Both were so helpful and were there at every stage to help and make the sale as smooth as possible. Would recommend and use Hardistys again.
Natasha · 22 June 2019
★★★★★ 5/5
GoogleMollie was amazing on my recent viewing, she knew the answers to all my questions and couldn't help me enough! Would highly recommend😊 …
Ellie · 21 June 2023
★★★★★ 5/5
GoogleOver the last couple of years, I have sold and let a property with Hardisty’s and I can’t fault their service at all. The team kept in touch with me regularly and provided constructive advice when I needed it. I had to let my property last minute and, during a stressful time, Hardisty’s took all the pressure off me and dealt with absolutely everything on my behalf. If you’re thinking about selling, buying or renting, I would highly recommend Hardisty’s.PositiveResponsiveness, Quality, Professionalism
Feona · 25 August 2022
★★★★★ 5/5
GoogleAfter having a bad experience with another estate agent we decided to go with Hardisty and their service has been second to none. Jamie was brilliant really reassured us would definitely recommend
Joanna · 21 June 2022
★★★★★ 1/5
GoogleI booked a viewing at midday for a property I was interested in. After about 15 minutes of waiting since the arranged meeting time I called them to query if they were going to show up.
The person on the line said she will check with who was meant to be coming and call me back. I received no call back and they showed up in about another 15 minutes so they were 30 minutes late.
When viewing the empty property it was clear that it was still dirty and didn’t look in a great standard to be selling, especially for the price the landlord was looking to charge compared to other similar properties on the market in the surrounding area.
Now the last bit may not be their fault but overall it wasn’t a great experience with the initial lateness and lack of notice as I highly doubt they’d have waited for me if I was 30 minutes late without giving any notice.NegativeResponsiveness
Stephen · 21 June 2022
★★★★★ 1/5
GoogleWhilst searching for a property Hardisty's made everything more difficult. Dismal organisation, told on numerous occasions that they would call back to arrange viewings on properties but didn't and then subsequently called for feedback on the property we hadn't been given the opportunity to see. Generally the feedback process is very frustrating as they'd call for feedback on different properties 5 times over the working day and we were told they couldn't do this over 1 call.
We discussed making an offer on a property which they dismissed and we later found out that it had gone for this value.
Selt · 21 June 2022
★★★★★ 5/5
GoogleAndrew Hardisty and Danny Beel have both handled the sale of our home in a professional, knowledgeable and reassuring way. After previous bad experiences with another agent we took sound advice from Andrew about the market value of our property and had an asking price offer before the first viewing and agreed an over the asking price offer within a matter of days. Danny handled the highly stressful business of negotiating and agreeing a sale price brilliantly and kept us calm, informed and focused whilst we embarked on what became quite a protracted journey of looking for an onward property. We have used these agents twice before on previous sales and each and every time they have delivered beyond expectations. Highly recommend.
Nikki · 21 June 2022
★★★★★ 5/5
GoogleHardisty were great throughout the sale process. Danny kept us updated and worked hard to keep things moving. I have now used Hardisty for two house moves and would definitely recommend!
James · 21 June 2022
★★★★★ 5/5
GoogleSuperb customer service - exceptional commitment and follow-through! Massive thanks to George who picked up the challenge of a time-pressured sale, and turned it around. Phenomenal focus, energy and brilliant communication skills enabled us to achieve a sale in record time. Highly recommend. #thanksgeorge
Jane · 22 June 2019
★★★★★ 5/5
GoogleI recently sold my property with Hardisty. The team were very efficient and communicated very effectively at all stages of the process. Thank you to Ornella, Sarah and the team!PositiveResponsiveness
Anthony · 21 June 2022
★★★★★ 5/5
GoogleWe are in the process of looking for our family home and we’re in communications with Roxy recently. She was really brilliant at answering all our questions and made the whole house searching process much less stressful. She was a pleasure to deal with! Thank you again x
Shannon · 25 July 2024
★★★★★ 5/5
GoogleWe are in the process of looking for our family home and we’re in communications with Roxy recently. She was really brilliant at answering all our questions and made the whole house searching process much less stressful. She was a pleasure to deal with! Thank you again x
Shannon · 22 July 2024
★★★★★ 5/5
GoogleFantastic service, very professional and responsive. Abigail was brilliant and made sure our purchase of our first home was as smooth and quick as possible. Would highly recommend.
Samantha · 21 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.