Bridgfords Leeds Sales reviews

★★★★★ 5/5

Trustpilot

Bridgfords Halifax were excellent

Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.

Rajeeb · 4 August 2021

★★★★★ 5/5

Google

My experience with bridgfords was fantastic, Alia gould is a legend for how quick I got My property it took a couple of days from enquiring to getting the keys I was very impressed with how efficient the team is down at the office and they are friendly too! I recommend them ✔️

Cameron · 4 December 2024

★★★★★ 5/5

Google

Thomas was very helpful with our property search and made the process of applying very easy for me.

Lewis · 27 April 2024

★★★★★ 5/5

Google

Great experience with team at the Leeds branch especially Oliver, Preeti, and Dan they have made the whole experience stress free

Eleanor · 21 June 2025

★★★★★ 1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

★★★★★ 5/5

Google

Bridgfords were delightful to deal with. Their young, dynamic team took the time to get to know me and meet my needs. Alia and Aaron, their assistant branch managers were easy to speak to and went the extra mile to address my concerns. The letting agents were also very helpful. I encourage anyone in the Leeds area to look at letting with them, you won’t be disappointed.

Shingi · 27 February 2024

★★★★★ 1/5

Google

I organised to collect my key from the agency Saturday morning went with a moving van full of all my possessions to find no one was in the office and no one answering my calls I am now on the street with everything I own at my new property waiting for someone to help me. Highly unprofessional.

Gabriela · 25 August 2024

★★★★★ 1/5

Trustpilot

If I could score 0 out of 5 I would

If I could score 0 out of 5 I would. The worst letting agency I have ever encountered, even my landlord at University was more on the ball that these muppets! The customer service stops as soon as you’ve paid the extortionate agency fees and deposit. We moved into our flat in Didsbury and discovered that the Gas Hop was not working, I went through Bridgefords Maintenance Team to get this sorted, it took them Three weeks to get someone out to look at it, it turned out to be a very quick fix. A month later we discovers a leak from the skylight in the Bathroom and another in the Bedroom, this issue also took forever to get sorted, neither Bridgefords nor HML Properties would except liability for the problem and I had to do all the leg work as the people on both sides hadn’t got a clue!! We moved out of the property in September and the leak was still an issue, but I had given up by then as we had a warm and dry summer! During the start of the COVID 19 outbreak our tenancy was due to run out and Bridgfords wanted us to pay £125 to renew the tenancy, even on a rolling month by month they still were asking us to pay the renewal fee. Luckily the government introduced rights for tenants during lock-down so they couldn’t do anything, they never spoke of it again! They also asked us to pay more rent per month- I refused! We finally moved out of the flat in September 2020, and it started again! 10 days after vacating the property, it was left in a very clean state, better than we had received it I asked for our deposit to be returned. I was passed around until I spoke to a very inhospitable man called Mathew Healey who told us in a rude an abrupt manor that there were cleaning issues with the property and asked for £125 to cover the cleaning costs. I asked for inventory, it stated ‘left at good domestic standard’ he said they had signed it off and that a member of the Didsbury branch had high-lighted the cleaning issues. I asked for photos which took him a week to send over after much chasing up. He advised me to pay, I held my guns much to his annoyance and appealed through DPS and was got almost all of our deposit back. More than half of what they were asking for which was nice. Do not rent through Bridgfords they are daylight robbers and a circus of clowns who haven’t got a clue!

Michael · 19 December 2020

★★★★★ 1/5

Trustpilot

Being a neighbour of Bridgfords of…

Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?

Ann · 25 November 2020

★★★★★ 5/5

Google

Birdgfords found me such an beautiful apartment and the team there treated me very well. Alia & Aaron, who are part of the management team were exceptional. Alice who dealt showing me around the apartment was very friendly and efficient. She had all the answers to my questions! They got me into the apartment within a week of me going for it. Couldn't be any happier!

Saif · 27 February 2024

★★★★★ 5/5

Google

My experience with the staff at Bridgfords Leeds was excellent. Aaron especially was super responsive and an excellent negotiator. The turnaround time for letting was super quick and they knew exactly what the current rental market. Will definitely be using these guys again.PositiveProfessionalism

Ash · 25 October 2021

★★★★★ 1/5

Trustpilot

Appalling Behaviour/Service

Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!

Hannah · 23 September 2020

★★★★★ 1/5

Google

Genuine review. Absolutely awful, they fail to do the basics which include: - Answering phone and returning calls - Replying to emails - Fixing issues in a reasonable timeframe They should be investigated.. if only they would be. They clearly think taking peoples money is passive income. If you can, Avoid!

Paul · 11 November 2024

★★★★★ 1/5

Google

Clearly the ignorance at Bridgfords shows no end. Development Solutions (Leeds) Ltd and Mazhar Consultants and Investments Limited, two companies owned by the branch manager with multiple mortgages all paid for by the proceeds of the numerous customers scammed by this branch using the branch managers tactics. All information available publicly at companies house but the branch manager likes to believe in set of rules for her and another for tenants.

Nick · 25 October 2023

★★★★★ 1/5

Trustpilot

Very disappointed

Very disappointed. Cancel 3 appointment just 5 minutes before

Robel · 2 October 2026

★★★★★ 5/5

Google

Dan was very friendly and helpful and assisted me through the process very smoothly

Fin · 25 July 2025

★★★★★ 5/5

Trustpilot

Bridgfords Chorlton

Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.

Pam · 7 January 2022

★★★★★ 5/5

Google

We had a lovely experience with Bridgefords Leeds, with particular thanks to Gabby who was extremely pleasant and very knowledgeable about property in Leeds. She very kindly gave us a lift back to the office and managed the paperwork and administration very efficiently, I can't wait to move in very shortly !

Jennifer · 26 October 2017

★★★★★ 5/5

Trustpilot

Bridgfords Denton - Seller

Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!

Gemma · 4 February 2020

★★★★★ 5/5

Google

My mortgage advisor Mohammed Khallaaq has been extremely helpful. I could not have finalised the purchase without him. He always pays attention to every single detail and always contacts you on the phone to explain all steps. He made all the process very easy. Thanks!! Best regards. Javier

Javier · 11 January 2020

★★★★★ 5/5

Google

Had a rental property and we were very well looked after. Excellent service. Aaron was very helpful whenever we needed him.

JonnyMatthewson · 25 October 2023

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

Myself and my partner had the displeasure of renting from Bridgfords for a year. Needless to say it was one of the WORST years of my life. We’d never rented before and had no idea what we were doing, they knew that and took advantage. We were shown a shoe cupboard of an apartment, the rent was around £350-£400 a month for one bedroom apartment with the kitchen and living room being one big open space. At first it seemed great. Finally living alone (we later found out we were paying the same rent as the rest of the building who’s apartments were 3x the size of ours and had someone who came to check the place out from Bridgfords even POINT OUR HOW SMALL OUR APARTMENT WAS COMPARED TO OUR NEIGHBORS!!!). No pets allowed was annoying as we had two small cats but we knew the couple who lived across from us (they moved out not long after we did because of similar issues) and they had a cat... along with half the building... so we didn’t worry or care. Everything was fine until the first inspection of the apartment, I’d stayed awake all night before the viewing to clean (as we’d never done that before so I wanted to make sure it was clean) I fell asleep on the couch at around 8/9am to be woken up by a small blond woman in my apartment (the door was locked..) so I was obviously surprised and confused, the woman gave me attitude claiming she knocked and rang the buzzer. The buzzer is so loud you’d hear it during a hurricane, I immediately knew that was a lie and The walls were paper thin so if she knocked I’d have heard as would the entire building, once done she went to other apartments and knocked.. when no one answered she walked away, didn’t let herself in like she did with us... That was bad enough. Then she took MY KEYS with her and when I ran downstairs and across the car park to ask her if she had my keys she said “no” as I saw them sat on her passenger seat.. I had to go out so I was panicking in a rush because those were the only set of keys we had. I started walking back to the building angry to have her call me back and say “I’ve got them” yes. I know. That was bad enough and already gave me anxiety about anyone and everyone letting themselves into my apartment without my permission or me even being there! Then we asked to move into the apartment downstairs as the previous tenant had just moved. We were given the ok. Great right? Would have been if they didn’t tell us we could move in at the end of the month to them ring/email and asked “can we move now” and have them ignore us until mid way through the month and say “end of this month” this went on for 2 months. 2 months of packing and unpacking all of our belongings in a tiny apartment just so we had clothes to wear. Then Joel began harassing me over the phone/emails, demanding we let people come into our apartment to look around (the apartment we wanted was empty for 3 months but they refused to let us move) so I said no as the apartment was a tip and I would be home alone when they came, I suffer from severe depression and anxiety so you can imagine the amount of stress and worry I felt not only when I would see an email from him or his number ringing my phone. At first he took the no as a no and said okay but the amount of times he’d email/ring about viewings increased as they continued to ignore our requests to move into the bigger apartment. Then one day I got a phone call from Joel, I answer and had him yell at me down the phone for 5 minutes (it felt like an eternity) for not letting people view the apartment, ignoring that they refuse to let us move downstairs and THEN they can show whoever the hell they want. I felt like a child being scolded for drawing on the walls.. I’m 22.. so when he hung up I informed my mum and dad (they worked across the road from Bridgfords) so my mum for obvious reasons was not happy, they both almost ran across the road to see him and when they called him out for how he treat me he went bright red and fumbled over his words.. he has the nerve to act big and tough over the phone but if you confront him in person? Coward. Absolute coward. Fast forward to moving into Apartment 1 (when we moved the landlord put the rent up for the entire building to £450 and added an extra £100 on to the deposit.. it’s too convenient to be a coincidence) and almost immediately we were getting complains about covering out windows... we got complaints because nosey people didn’t like that we covered the windows...(some of the people in that building were just as pathetic and childish as Bridgfords) then when we sorted that complaint we got a letter telling us to leave because we have cats and you’re not allowed pets. They sent us an email with a PICTURE OF OUR CATS IN THE PREVIOUS APARTMENTS WINDOW. So they KNEW we had the cats from the start and still let us move in downstairs... that’s extremely snakey behaviour, any excuse for more money. So skip ahead to moving day and our previous apartment had been rented out to a young woman who smoked WEED IN THE APARTMENT WITH THE WINDOWS OPEN WITH HER FRIENDS ON A FRIDAY NIGHT. You’re not allowed to smoke in there.. never mind doing ILLEGAL DRUGS. So that told us plenty. Then skip ahead again to today (November) we’ve been away from those soul eaters for a few months and I got an email asking for the deposit because of “unpaid rent” we’d had this back and forth about rent for months now, me sending them bank statements of rent being sent on the right days to them ignoring us and coming back a month or so later to try again, I was sent an email today with an attachment of “evidence” as to why they want over £1000 from us... it’s a word document. SOMEONE HAD OPENED A NEW WORD DOCUMENT AND TYPED UP “date-date: unpaid” etc. This is not evidence. This is not proof. Anyone can write a word document, I’ve sent verified bank statements with the date/time sent, amount sent, who it’s sent to and the reference number. They won’t take that as proof but expect me to take a word document as solid evidence that they are entitled to over £1000 from us... they are truly pathetic. Joel is a bully, Alex is manipulative and they condone harassment and targeting. DO NOT TRUST THEM. DO NOT RENT FROM THEM. DO NOT BUY FROM THEM. THEY WILL OVER CHARGE YOU. We now live in a 2 bedroom house for the same rent as a 1 bedroom apartment where you’ll get people complaining that they can’t be nosey. Since we have been here we haven’t been harassed, haven’t had people starring at us through the window, no one has just let themselves into our home. We have never been happier. I 10000% recommend Dawson Estate, when I told Matt how we’d been treated by Bridgfords he was disgusting and confused at there unprofessional behaviour and went out of his way to insure we are fully aware of what’s going on and replies to any questions I have almost immediately. Avoid Bridgfords!!! Get in touch with Dawson Estate!!! They’ll treat you right and respect you not harass and target you!!!The Bridgfords I had the displeasure of dealing with was in Halifax but after looking through over reviews it looks like it’s not just the Halifax branch that needs a reality check and a customer service training course...

Shell · 14 November 2019

★★★★★ 5/5

Trustpilot

Bridgfords- Buxton

My husband and I have bought and sold quite a few properties over the years and this is the first time I have felt impressed enough to write a review. Choosing an estate agent can be tricky and choosing someone you can trust with possibly one of the biggest financial transactions during a lifetime can be quite scary. Thankfully, a recent experience of purchasing a property in the Buxton area has helped change my view of estate agents and their skill sets.I would like to make a special mention of the team that work at the Buxton office of Bridgfords. John Sweeton and Judy Scouler lead a great team and Judy in particular made the recent process of finding and securing a suitable property for my family a really positive experience. Judy was helpful, perpetually positive and demonstrated a superb set of communication skills when delicate negotiations were needed. Her ability to maintain a professional service despite any hurdles she came across was commendable. I like to think that both the seller and I (the buyer) left the purchasing process feeling like we had both gained what we needed to and a bit more. So, well done Judy.I would recommend this particular team as they communicate with you in a timely manner; they keep you updated when necessary and answer all the questions you have as quickly as possible. I would certainly use them again.

Victoria · 11 August 2019

★★★★★ 1/5

Google

I would strongly recommend NOT using this office to sell your Leeds property. I have wasted months listing it with this office. They rarely answer the phones to sellers or purchasers, one wonders how they sell anything. One week after listing my property with another provider they arranged twice the amount of viewings that I had with Bridgford's in a month, I got 3 times as many offers in the same period. Doesn't seem fit to be a sales office.

Gary · 25 October 2022