Every review we hold for the Leeds office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAspen Woolf’s Bradford Conditioning Housing
I took a chance after coming across an advert in the London Metro Newspaper and contacted Aspen Woolf regarding the Conditioning Housing. If it was not the very personal contact to support and listen to my inquiry and needs which Henal and Katerina offered me I probably would have given up the dream of being on a property Ladder!! They’ve walked this journey with me taking time to answer my fears and liaising with both Developers and Contractors to help my situation and finally I’m at the edge of being owner is a two-bed American Loft style Apartment owner!! Great teamwork and knowledge of their role is what I got from both Henal and Katerina, thank you muchly I’ve referred you to my colleagues!!
Wendy · 11 December 2019
Agent replied · 12 June 2024
Dear Wendy,Thank you for leaving us such a wonderful review!We are thrilled that you loved your experience; Henal and Katerina will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.Many thanks,Aspen Woolf
★★★★★ 1/5
TrustpilotExtremely unprofessional services
Extremely unprofessional services! Valdo Pejic, one of the agents at Aspen Woolf, booked us in for a viewing in Sheffield (knowing that we had to travel all the way from Luton to view). We had travelled for over 4 hrs only to discover that the site was shut and no one was available to let us into the building!Valdo's representative, Helen, arrived but was also not able to contact either Valdo or the site manager so we could proceed with our viewing. Following which a 5 hrs journey back home began (in traffic)! I did send an email to Valdo saying that their customer service was 'pathetic' and got a reply back from their Sales Director at Aspen Woolf, Stuart Clark, to say that I needed to change my abusive language and that it wasn't their fault. No apologies, nothing!Aspen Woolf needs to seriously consider how they treat long distance clients! Perhaps, when dealing with a long distance client provide a mobile number to a representative on call, ready to deal with any issues arising, e.g. who could contact the side manager and check why they are not present for a booked viewing. The solution was simple!They have neglected the client!Stay away from them!!!
Agnieszka · 23 November 2019
Agent replied · 12 June 2024
Dear Agnieszka,Thank you for your feedback. We would like to extend our most sincere apologies on your recent experience during the viewing appointment! This is not something that happens when viewings are arranged and we apologise sincerely on the inconvenience on time and travel costs. We can imagine how frustrating this would be.Please be assured that we are investigating this further and we have put forward a complaint from our side to the developer and site manager also for not attending the visit as agreed. We understand communication should have been more precise and prompt and we will look into improving this moving forward as we would not want this to ever happen again.We look forward to speaking with you and working towards earning back your business! King regards Aspen Woolf
★★★★★ 5/5
TrustpilotAbout a recent purchase
The facilities of this company are very interestingly located and therefore attractive. The pricing policy of the company, in my opinion is of interest, suits me. Mr. Hеnal Popat helped me in acquiring the property. He is very professional, patient and helpful, instantly providing any information that interests me. He also helped me with advice in dealing with my lawyer when I had difficulties. I can safely recommend both the company and Mr. Henal Popat for the acquisition of real estate both for living and for business
Serhii · 15 November 2019
Agent replied · 12 June 2024
Dear SerhiiThank you for leaving us such a wonderful review!We are thrilled that you loved your experience; Henal will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead!Warm regards,Aspen Woolf
★★★★★ 5/5
GoogleA great agency to work alongside, we've worked with Oliver and the team for a couple of years now. They are easy to communicate with and always on hand to support with any questions we may have.
Delivery · 16 October 2023
★★★★★ 5/5
TrustpilotProperty transaction with Aspen Woolf
I was very impressed with Aspen Woolf and the prompt and efficient service. Henal and Anisha were a delight to deal with; professional, and very patient with my many questions.
CARON · 3 July 2020
Agent replied · 12 June 2024
Dear Caron,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Anisha & Henal who had been working hard and will be over the moon to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotFlat Purchase in Leeds
What a great team at Aspen Woolf! - Henal Poppat, Anisha Patel and Katerina Pop-Ivanova have been fantastic in helping negotiate a tricky and complicated purchase of a property in Leeds for my daughter. At every hurdle (of which there were many), they were always there to assist and through their own endeavours always helped sort out a solution. Phone calls were always answered promptly and responses to queries/problems resolved in the shortest of time!Aspen Woolf certainly have a winning team who are a credit to the Company!
Ron · 19 September 2019
Agent replied · 12 June 2024
Dear Ron,Thank you so much for taking the time to leave us this amazing review. We will pass your kind feedback to Henal, Anisha and Katerina who had been working hard and will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks,Aspen Woolf
★★★★★ 5/5
TrustpilotOutstanding service!
Have just completed on my first investment property sourced via Aspen Wolfe. Hajinda and I have spoken a lot on the phone and via email in recent months. Haj has delivered a masterclass in how to treat a customer. He is a great listener, and helped me to figure out what would be best for my requirements and gave fair advice throught the process. He is a master salesman, I'm sure he could sell ice to an Eskimo! He seems like a great guy as well and I will certainly come back to Aspen Wolfe becasue of the manner in which he has dealt with me from the start.Keep up the good work and I look forward to investing through you guys again in the future.
C · 19 September 2019
Agent replied · 12 June 2024
Dear Chris,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Harjinder will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to our continued relationship ahead.Many thanks,Aspen Woolf
★★★★★ 1/5
TrustpilotInteresting outfit
Interesting outfit. I get many emails from them promising expertise, experience, honesty - the usual stuff - with guaranteed returns - the usual stuff.But when I ask them to comment on the many negative reviews (which include comment on how many of this outfit's clients have gone bust after taking the public's money) they go back into their burrows and don't reply. They just arrange for another peddler to make contact.I haven't done business with them and I never will. Avoid.
Simon · 6 September 2019
Agent replied · 12 June 2024
Dear Simon, We are disapointed to receive your review as our records show that we have responded to all your e-mails and have answered every question you have raised with us. Moreover, we had contacted you due to your expressed interest on various projects. If there is an outstanding enquiry or communication that we have overlooked please outline your specific concerns to info@aspenwoolf.co.uk so we can address each point accordingly. Kidn regardsAspen Woolf
★★★★★ 5/5
TrustpilotRecent property investment
I recently made a property investment with Aspen Woolf and my consultant David Paradis provided an excellent service. He demonstrated an in-depth knowledge of the industry, explained the entire process clearly and answered all of my questions and concerns. I would definitely recommend using Aspen Woolf to make a property investment as they are professional and I was always able to contact my consultant whenever I had a query. The process was smooth and quick and I'm now looking forward to making further investments in the future. Excellent service!
Mr · 29 August 2019
Agent replied · 12 June 2024
Dear Wesley,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to David, who had been working hard and will be delighted to receive such positive feedback from you.Please keep an eye on our Development Progress website to see how well Conditioning House is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 1/5
Trustpilotits interesting that Aspen Wolff reply…
its interesting that Aspen Wolff reply to some of their positives reviews ,but fail to reply to negative reviews as that would expose them further.. many investors have lost their life saving in a development in Huddersfield. what have Aspen Wolff done. zero/nothing .'not our fault we are just agents etc' maybe they can say otherwise publicly and confirm that the development in Huddersfield has gone into administration with very little chance the investors will back a penny back.maybe they can deny this. all they did was call me as so scared to put anything in black and white disgrace regardsnicklynch61@out++++.com ps and this is just one investment which has gone wrong .happy to discuss if you wish to email me. its outlook.com regards Nick
Nick · 11 August 2019
Agent replied · 12 June 2024
Dear Mr Lynch,Thank you for your continued reviews on the same matter. We value all feedback and it helps us get better. As you can see on other reviews, we are known for taking ownership and caring deeply about our clients.We have been in communication with you on many occasions in regards to the delayed payments and you have been informed by the developer when all payments will be fully topped up. As you said yourself, it is the developer’s responsibility to pay the assured rental income which is also confirmed in the Underlease document. We will relay your review to them also.We disagree with your comments that is unlikely for the creditors to receive a penny back and we kindly ask you to revert to the updates from the administrators who are showing a positive view of this situation which we hope to be resolved as soon as possible.Please feel free to reach out to info@aspenwoolf.co.uk should you wish to arrange a call or meeting on any of the above matters.Kind regards,Aspen Woolf
★★★★★ 5/5
TrustpilotIn Good Hands
Right from the first contact of making an enquiry: the service was impeccable.My contact from day one was Henal. He kept me updated with newer and better deals almost weekly, by whatsApp, Texting, Emails and brief calls.His enthusiasm was amazing. I felt I was his only Client.Even when he was off, tThe Team were so professional and seamless transfer of y status.Highly recommended. I have directed 4 potential Clients to Aspen Woolf and will be using them in the near future.Thanks.
Wale · 10 August 2019
Agent replied · 12 June 2024
Dear Wale,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Henal, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
GoogleReally appreciated the local knowledge the Aspen Woolf Leeds team brought to assist with my purchase of an investment property. Superior Knowledge and advice gave me real peace of mind and i have not regretted my purchase. Would recommend if looking for a property purchase in Leeds or the surrounding area.
Philip · 28 April 2025
★★★★★ 5/5
TrustpilotAnisha
Anisha Patel was also another helpful member. She always follow her e mails with phone calls to make sure all received. Always available to answer any questions
Nassir · 12 February 2021
Agent replied · 12 June 2024
Dear NassirThank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Tas who had been working hard and will be delighted to receive such positive feedback from you.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Kind regardsAspen Woolf
★★★★★ 1/5
TrustpilotVery bad experience.
I bought three off-plan properties via Aspenwoolf: one in Glasgow and two Huddersfield. I was assured that the developers are sound and to rest assured that all would go well. Aspenwoolf congratulated me on completing the purchase and sent me a link to evaluate my experience at the time. I didn't see any reason why I shouldn't grant them a 5-star rating, which I did! The property in Glasgow never took off and Aspenwoolf did nothing to help. As for Huddersfield, the development has gone insolvant and is now in administration. Not a single investment has succeeded and I don't know if I will ever recover my money.
Abdulla · 7 June 2019
Agent replied · 12 June 2024
Dear Mr MadhoobThank you for your feedback.We can’t find any records that you purchased Hilux Manchester through Aspen Woolf. It appears that you bought it form the developer directly. In regards to your second purchase, from the latest update from the administrators, they are looking to sell the Huddersfield project so there is nothing to suggest that there won’t be a positive outcome for the investors.Please feel free to reach out to info@aspenwoolf.co.uk should you wish to arrange a call or meeting on any of the above matters.Kind regards,Aspen Woolf
★★★★★ 5/5
TrustpilotAspen Woolf a Great property investment…
Aspen Woolf a Great property investment partnerI would like to thank David Paradis and the rest of the team at Aspen Woolf for making the property investment process swift and simple.CongratulationsSpiros Spyrou
Spiros · 6 June 2019
Agent replied · 12 June 2024
Dear Spiros, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to David, who had been working hard and will be delighted to receive such positive feedback from you.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotFirst Class Service that gave me a great feeling of security.
I had researched a number of companies and I was really drawn to the ethos of Aspen Wolf. I was in no way disappointed. The team where very professional and ensured that I was clear about the product I was investing in. The team are very experienced and ensure that the customer's needs are at the centre of what they do. I will certainly be using them again in the future. Thank Aspen Wolf team for delivering as you advised.
Raki · 30 May 2019
Agent replied · 12 June 2024
Dear Raki, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to the team, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotHuge thanks to Arun for making the…
Huge thanks to Arun for making the process simple and enjoyable, and answering my many questions very quickly!
Ming · 18 July 2022
Agent replied · 12 June 2024
Dear Ming,Thank you for such a brilliant review. We are glad to hear you have had a great experience with Aspen Woolf, Arun will definitely be happy to read what you wrote!Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.Warm RegardsAspen Woolf
★★★★★ 5/5
TrustpilotI have now been dealing with Aspen…
I have now been dealing with Aspen Woolf for over 2 years and I have always found their staff to be professional, helpful, responsive, polite and very knowledgeable within the Property Investment sector.I recently had an issue with a developer, who was not delivering on commitments made and assurances given and I therefore decided to refer this to Katerina Popivanova from Aspen Woolf.She was extremely helpful and escalated my issue directly to the developer, ensuring I was kept up to date at all times, until a suitable proposal/resolution was received.Katerina, went over and above my expectations and it was always a pleasure to talk to her on the phone. It was also very assuring that she had taken personal ownership of my issue from the very start to final resolution.I would highly recommend using Aspen Woolf to all future prospective customers.
Shaun · 25 April 2019
Agent replied · 12 June 2024
Dear Shaun,Thank you for the review and leaving such positive comments on your experience with Aspen Woolf. We will pass your kind feedback to Katerina, she will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Client Care
★★★★★ 4/5
Trustpilot“Anisha is blessed with skills that put…
“Anisha is blessed with skills that put buyers at ease. She is fastidious, quick to respond to any lapses in the transaction and will, no doubt, communicate promptly any findings from outstanding queries”
Rev · 29 June 2018
Agent replied · 12 June 2024
Dear Rev, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Anisha, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotHenal Popat
My dealings with Henal were excellent from start to finish. He was friendly yet professional at all times. I wouldn’t hesitate to work with Henal with any future investments.
Christine · 13 May 2020
Agent replied · 12 June 2024
Dear ChristineThank you for such a brilliant review. We are glad to hear you have had a great experience with Aspen Woolf! Henal will definitely be happy to read what you wrote.Thank you for your kind words and we look forward to our continued relationship ahead! If you need any more information in the future, we are always here to help.Warm RegardsAspen Woolf
★★★★★ 4/5
TrustpilotNice experience with Aspen Woolf team…
Nice experience with Aspen Woolf team especially Anisha Patel (sales Progresser) very humble and polite professional . Though I had some confusion with RISEAM - solicitors but Anisha managed it really well.. Thanks!
MRS · 20 April 2018
Agent replied · 12 June 2024
Dear Amna,Thank you for your kind review. We are happy to hear you have enjoyed your experience purchasing through us! We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see the development come together. We look forward to our continued relationship ahead. We are always here to help.Kind regards,Aspen Woolf
★★★★★ 5/5
TrustpilotIt has been an absolute pleasure…
It has been an absolute pleasure working with Aspen Woolf. They are very professional, quick, and reliable. A special thanks to Anisha Patel, the sales progressor, she's absolutely fantastic!! Thank you :-)
SB · 21 December 2018
Agent replied · 12 June 2024
Dear Madam, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Anisha, who will be delighted to receive such positive feedback from you.We look forward to our continued relationship ahead. Please contact us at any point, we are always here to help.Many thanks, Aspen Woolf
★★★★★ 5/5
TrustpilotFourth property through Aspen Woolf!
I have just purchased my fourth investment property through Aspen Woolf and I cannot recommend them highly enough! My experience from start to finish has been professional, friendly and exciting! Henal Popat has guided me through all four investments, his recommendations have been spot on, his knowledge for investment is incredible, all my properties have been hugely successful ... hence returning again and again!A huge thank-you and watch this space... I will be back!!Luisa
Luisa · 15 February 2021
Agent replied · 12 June 2024
Dear LuisaThank you for leaving us such a wonderful review!We are thrilled that you loved your experience; Henal will definitely be over the moon to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and we look forward to our continued relationship ahead.Best wishesAspen Woolf
★★★★★ 5/5
TrustpilotGranite House investment - Liverpool
Granite House investment - via Henal Popat (Senior Consultant)I was in search of my first property, and whilst looking i came across Aspen Woolf. In particular, i was in close contact with Henal who treated me like family throughout the process. He was always available to support, answered all (and many) questions honestly and kept to his word. For anyone investing in something like this, i would highly recommend speaking to Henal and getting his advice via Aspen Woolf.Even after this investment, he is always available to help with anything i need!Thank you and kind regards,Pav
Pav · 1 December 2018
Agent replied · 12 June 2024
Dear Pav, Thank you for the review and leaving such positive comments on your experience with Aspen Woolf, we will pass your kind feedback to Henal, who had been working hard and will be delighted to receive such positive feedback from you.We constantly strive to provide the best customer experience throughout the buying process and beyond, and it's always nice and encouraging to hear that we are doing it well.Please keep an eye on our Development Progress website to see how well your development is coming together. We look forward to our continued relationship ahead. Please contact us if you need any more information in the future, we are always here to help.Many thanks, Aspen Woolf
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