5/5
Brilliant experience! Sophie was so helpful getting back to our enquiries quickly, taking us around the properties and answering all our questions. Would absolutely use again and recommend to others!

Trusted Agent profile · Leamington Spa
★★★★★
444 reviews across 2 platforms
21-23 Clemens Street, Leamington Spa, CV31 2DW
Tara and Co's office in Leamington Spa, at 21-23 Clemens Street, is rated 4.0 out of 5 across 444 reviews on two platforms, including 437 Google reviews rated 4.0.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
Brilliant experience! Sophie was so helpful getting back to our enquiries quickly, taking us around the properties and answering all our questions. Would absolutely use again and recommend to others!
5/5
We found Jyoti Kumar (and later Naz) to be excellent, open and professional. They put us at ease when searching for a property for our son - Accommodating the short time we had to look at properties and they were able to quickly find properties well matched and suited to our requirements. All documentation and administration followed efficiently and without any delay. All responses were quick and forth coming. We will certainly recommend this agency as 5 star!!
Thanks so much for the feedback Barbara, this is really great to hear!
5/5
Tom was extremely helpful and patient with our property hunting, going from two bedrooms to three bedrooms then back to two bedrooms. Very satisfied with the treatment!
5/5
Great property providers in Leamington Spa. Lots of thanks to Tom Middleton who helped me pick out a very nice apartment in the centre of leamington. Gave me any extra equipment I needed to get started.
5/5
Had a great experience with Tara and Co. Luke was very helpful. Was quick at responding and helped a lot with finding places that fit in with our budget. Would really recommend!
5/5
Tom has been fantastic in helping me find a place for my son for college. He also helped put my sons mind at ease by answering all of his questions. I would really recommend Tara&Co. Couldn't be happier.
1/5
As a tenants in a property Tara & Co let, we found the following: - they were helpful getting us into the property - the process was well explained and made clear to us. - once in the property, the agents were mostly hands-off - any support required had to come directly from the landlord Once we handed in our notice, things went downhill... - unfortunately there only appears to be one or two knowledgeable people working there - most of the other staff we spoke to struggled to understand our questions and were unable to provide answers. - the agents who organised viewings for the next tenants showed no regard for our property or the landlord's house - when we returned after one viewing we found muddy foot-prints in the carpets and some of our belongings had been removed from the house and thrown into the garden! - the agents required repeated chasings to establish what was happening following the end of the tenancy - a stark contrast to when we moved in...
Dear Robert, please see the below response from Gurinder, who handled the majority of your tenancy: Hi Robert I appreciate your comments with regard to our application process, from your initial viewing to moving in and I'm pleased you found us helpful during this period. However, I'm sorry to read your review with regard to the service you have received from Tara & Co during your tenancy and notice period. Different landlords have different requirements so our services are tailored to their needs. As you are aware, the landlord of the property you rented prefers to deal with the management direct with his tenants and not through us as an agent. We have never experienced a situation where tenant's items have been moved during a viewing. It was made clear to the staff member concerned that giving priority to supervision of all viewers is an absolute priority in all cases. The member of staff who carried out this viewing is no longer working with us. Please accept our apologies for the issues you have faced, we are using this as a case study for new staff training, so that future clients do not have the same experience. Once again, I apologise for any inconvenience caused. Kind regards Gurinder
1/5
If you need more stress in your life by all means rent a house with Tara & Co. 'Charge happy and rude to customers' is my experience with them. Even if you are continuing your contract you have to pay new fees and re-apply for the same house you have been living in. They will charge you for referencing every time you finish one contract and start another- even if you have been renting with them for some time and always paid your rent and nothing about your situation has changed. They actually did next to nothing for us as tenants, as the landlord resolved any issues with the house himself, yet charged through the roof for the privilege of having them. What's even worse is the patronising and rude way they speak to tenants, while also being pretty stupid and unable to grasp simple ideas. It's as if they forget that tenants, as well as landlords, are their customers. Unless you absolutely have to, definitely avoid this company.
Hi There Please let me know which property this relates to and I will ensure our residential lettings department can reach a resolution for you, I am available on david.french@taraandco.com. Kind Regards David French
5/5
Jyoti is a fantastic property manager! She responds immediately to our calls or emails and deals with problems straight away. With many of the issues we've reported being dealt with on the very same day. We could not be more satisfied or recommend her enough. Thank you Jyoti!!
5/5
Greenheart Inventories have supplied Tara with their inventories for well over 10 years and after getting to know them in the last 5 that I have worked for the company I can confidently say they are a cut above many of the letting agents out there. Their staff are always so personable and will go the extra mile for you, even as a supplier. It's always nice when you look forward to doing business with a client.
Thanks Alessia we really appreciate your feedback, having worked together for a long time, we thank you for the great review!
5/5
Luke was super helpful & efficient. He responds so quickly to any questions or queries, and has made the whole house-searching process much less stressful! We’re very pleased :) !
5/5
Tara & Co were amazing at finding me a room to rent that I love! Especially Jyoti who really listened to what I wanted! Highly recommend☺️
Thank you very much for your kind words!
5/5
Special thanks to Tom Middleton for being so helpful with our search for a new property from Tara and Co. Made sure we found a place we were happy with and had our best interests in mind.
5/5
We started looking for a property quite late but Tom was very helpful in showing us around the properties and answering any questions!
5/5
Jack made an outstanding service for me and my family and assist us in all phases of the process to let one very nice property for us.
Hi Marcela, Great to hear your feedback, we are really glad you were happy with the service Jack gave to you.
1/5
I hope this review will help resolve the issues me and my housemates have faced with this agency. In November 2022 we viewed a property in Coventry, which was managed by this agency. It was close to the University of Warwick and in quite good condition, with separate rooms and bathrooms for each, at a relatively good price. We decided to go through with the deal. Completing the documents was relatively smooth however it started to become problematic when we had to show our passports and Student ID cards. We all emailed them our identification documents, including the international (EU) housemate, who also emailed them his immigration status in the UK and his right to rent in the UK via UKVI. However in a few months (April 2023) they asked him to give documents again. He emailed them with documents again, but this time they did not respond to his questions about why they were not satisfied the first time. Anyhow, in May 2023, we all received an email from them, that we all need to do this again. They again did not respond to our emails with documents until one of us called them, so their treatment was rude ever since signing the contract and putting down the initial deposit. However, the real horror began, when the first housemate went to pick up the keys and tried to move in on the 2nd of September. He gained access to the estate, however, the inside was terrifying. To put it simply it was not adequate for the living of three human beings. The list of issues was as follows: Kitchen: Dirty and stained carpets, Non-functioning washing machine (cannot close), Broken freezer drawer, inadequately fixed with insulating tape, Offensive odour emanating from the fridge freezer, Mould in the fridge, Hob that does not turn off, Damaged hob surface, Damaged oven door, Broken blinds, Peeling paint on the windowsill Downstairs Ensuite: Mould on walls in the bedroom, Mould infestation in the bathroom, Dampness in the rooms, Walls in a dirty and stained condition, Missing headboard on the bed, Unusable and filthy mattress Downstairs Toilet: Missing door handle on the downstairs toilet Middle Floor Bathroom: The damaged toilet, Mould on the sink near the tap, in the bath, and behind the toilet covering Middle Floor Bedroom: Bed in damaged condition, Peeling headboard, Broken handle on the drawer, Unusable mattress, Stained and dirty walls, Mould on windowsill and wall Top Floor Ensuite: Blinds infested with mould, Torn and unusable mattresses, Dirty, and stained walls Front and Back Garden: The driveway overrun with weeds, Driveway cluttered with rubbish from the previous tenant, Overgrown garden prevents the opening of windows and doors from the kitchen Beyond the immediate health hazards, their agency has repeatedly failed to adhere to the contractual agreement signed by all parties. Anyhow, we tried at first to force them to fix the issues fast however, we soon realised that the property will not be fitted for living for a long time considering the eagerness and organisational abilities of the agents, hence we were forced to try and terminate the contract from our side, despite already paying the deposit and one month rent each. Consider also that the tenancy started on the 1st of September, however as of today, the house is still unliveable. Additionally, the international student was scheduled to arrive in the first week of September, however, that was of course not possible due to the state of the property. We have not occupied the property ever since that day and we do not intend to. We merely expect repayment of our deposit and rent since, after such negligence and unfair treatment, it is the only thing that could make us forget what they have done to us. We have now found a new property that is stunning with a great and attentive agent, however, the situation with Tara&Co has still not been resolved. We have been caused a lot of stress and anxiety by this agency; hence we would never recommend it to anyone and can only wish that nobody would ever face such a terrible situation.
5/5
Tara and Co has been great in helping us find our student property. Luke was extremely helpful both organising viewings and answering questions about the property. Thank you!
1/5
Local landlord. Been in talks for several months. Finally see a property we are interested in, sales negotiator Luke intransigent and unwilling to proceed. No replies to emails, calls from middle management. Using another firm instead.
5/5
Helpful and responsive. Thank you Olga
5/5
I recently had the pleasure of working with Tara & Co Property Ltd to find my new rental property, and I must say that I am thoroughly impressed with their service. Tom, the letting agent, played a pivotal role in making my experience as smooth and hassle-free as possible.
Hi Harry thanks for the feedback, great to hear you received great service from Tom!
5/5
Had a great experience with Tara & Co. They were very amicable and accommodating throughout the whole process and the whole team just seemed like great people. Would highly recommend these guys to everyone.
This was great to Read, thank you so much
5/5
Emily Keene is very professional and highly responsive to my queries and requests. She understood my requirement to move into the property ASAP and she made it possible as per the committed timelines. The entire process with Emily and team is quicker smoother and flawless. Much appreciated, thanks.PositiveResponsiveness, Professionalism
5/5
Emily Keene was very efficient and got the job quickly and took care of every detail. We need more Emily's in this world is all I can say. Thank you very much,
1/5
If you are using Tara and Co, I am so so sorry. I mourn with you the loss of your time, energy and any excitement you had with the prospect of moving into a new home. The negligence, incompetence and gaslighting made me die a little bit inside. So did my friend, who went without heating during the winter. If you do end up here, I sincerely hope you end up with Jyoti who seems to be the only reasonable person...
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