Trusted Agent profile · Leamington Spa
★★★★★
346 reviews across 1 platform
10 Parade, Leamington Spa, CV32 4DW
Leaders Lettings's office in Leamington Spa, at 10 Parade, is rated 4.2 out of 5 across 346 reviews on 1 platform, including 346 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leamington Spa.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been enquiring about rental properties, Kim’s been a great help and really informative.
Dear Aisha Khan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have had the pleasure to work with Elisha, Ellie, Abigail and Nathan at Leaders Leamington Spa for a few months now. They are professionals with quality in mind when working towards ensuring properties they effectively manage are kept at a high standard to benefit both tenants and landlords. They quickly respond to issues reported by tenants and make sure repairs are done when needed.PositiveResponsiveness, Professionalism
Dear Bernt Midtsaeter, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
4/5
GoogleI would like to commend Paul for his brilliant customer service. He was prompt in attending to my issue in the flat. Throughout the process Paul also proactively updated me on the progress and even followed through after the issue has been sorted. Well done Paul and thank you!
Dear May Uy, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
1/5
GoogleThey are reaaly unprofessional and the best annoying agent that I've ever come across.. Every employee of agent is telling about rented property and their policy. They haven't rented property to me that I wanted and then rented the property other person without letting me know.. I went to property to see and have waited half an hour and then gave them know that I'm waiting for them..after that they said the property has been held..
Hi there. We are sorry to hear you have not been happy with the service. However, we cannot find your name on our records anywhere, so we are not sure if you have the wrong agent. We would really like to investigate this further, so please can you email customerservice@leaders.co.uk with the property details of the property you visited so that we can take a look into it. Many thanks.
1/5
GoogleTerrible letting agents, still owe me money!!! Made a bogus inventory check on a property they gave us in a state prior to us moving in, it had marks on walls and claimed it was our fault. AVOID THIS LETTINGS agent!! Leamington spa and kenilworth branch
Dear Noj U, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleLeaders is an amazing letting agents. My Property Manager Natasha, has been a huge help these last few months whilst I've been going through a difficult time. She is very efficient and always helps me no matter what. I would recommend leaders for anyone looking to rent a property.
Dear Lauren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRecently moved into a new home all arranged by this amazing agents! Liam and Kim were super helpful! Everything sorted very quickly 😁 …
Hi Beth, we appreciate your positive review about your recent experience with the Leaders team at Leamington Spa. We are so pleased that the team had been able to achieve such a high star rating and are delighted to hear how helpful Liam and Kim were throughout your dealings with them. We will ensure that your comments are passed onto the team. If there is anything further we can do to assist then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleGreat service from this company. In particular Ellie in the property management team. Very polite and efficient.
Hi Gio Dainty, Thank you for the great review of our Leaders Estate Agents Leamington Spa team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleFantastic service whilst at the leamington branch from Sara and great communication throughout answering all my questions thoroughly. Wouldn’t use another agent highly recommend! Thankyou
Dear Lauren Blake Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe Leaders team (Stephanie, Lyndsey & Aimee) at Leamington Spa have been of great service and support with the rental property and relative activities.
Dear Gaynor Cilia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleDan was a great help when moving for us, cant recomend him enough. thanks guys.
Hi Louis Enion, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Leamington Spa branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleWe were new to Leamington and looking for a rental property. We tried every agent in town, some were good, some were bad, but we found Sara at Leaders Leamington Spa, to be by far the best. Proactive and genuinely nice, without her able help and advice I think we would still be looking now. She made every effort and could not have done more..so many thanks...Simon and Martia
Hi Simon and Martia, we are so happy to read such a great review about the team at Leaders Leamington Spa and that Sara has been able to provide you with such exemplary service throughout your property search. We will ensure your comments are passed onto Sara and the team who I know will be delighted to read such great feedback. If there's anything further we can do for you please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders
5/5
GoogleNathan Clark was very attentive and nothing was too much trouble! Highly recommend.PositiveProfessionalism
Dear, Lewis, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleFantastic dealing with Emma. Always a pleasure to speak to and is efficient in solving issues and arranging maintenance. Can’t recommend enough!
Dear Sam Lawrence Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googletoday I had my first propert inspection, i moved in a couple of months ago, Elisha is a very kind person and professional property inspector she explained me about her visit, asking me if everything is fine with the flat, I am very satisfied about the way she has conducted her visit.
1/5
GoogleAbsolutely horrific treatment of tenants. Do not rent anything from these people. Landlords using these agents should be looking for someone who is going to represent their property in a positive light, rather than let it get into an appalling state only to attempt to blame the consequences of their own ineptitude on someone who has just moved in.NegativeResponsiveness, Quality, Professionalism
Dear Mr Giles, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and have searched our system for you details and can not find any so would thus really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please email us on customercare@lrg.co.uk Kind regards, Customer Care Team
5/5
GoogleI recently sold my apartment through Leaders Leamington and my experience was excellent. The level of communication and service I received from Jas and Daniel was fantastic throughout the process. Their knowledge, network and focus meant viewings were taking place just a few days after my initial contact with them. Thank you!
5/5
GoogleSpoke to staff member Kim, who was very helpful and informative
Dear Ann C Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have just sold my house with Leaders, jazz and Daniel were really efficient and were very polite and friendly. I could not fault the way they conducted my sale, I would not hesitate to recommend them to my family and friends. Keep up the good work Leaders and thanks again
4/5
GoogleI rented an apartment with the help of Owen, Berry, Cherelle and at some point Abbie. The sheer number of people involved has meant that communication was often prompt but messy (hence for stars). I would recommend any potential renters to be proactive and perhaps even forceful when communicating and asking questions.
Dear Irina S, Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind regards Customer Care Team
5/5
GoogleI have had a viewing with an estate agent called Sara, I found it very refreshing and helpful that when I had a question about the property, the estate agent didn't once say she did not know the answer. Sara knew the answers and knew her stuff. Great service and information provided while viewing with Sara, Thank youPositiveProfessionalism
Hi Martyna K! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team
4/5
Googletry and get them to call you back! left 3 messages on 3 different days now with no call back. How hard can it be? Resolved very well straight after my initial review. Good to see a quick call to action.
Dear Mark Ivey, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. We will call soon to discuss matters with you as a matter of urgency to resolve any issues that you are experiencing. Many thanks, Customer Care Team
5/5
GoogleI have recently used Leaders and have been dealing with Ellie. She has helped me towards the end of my tenancy with various questions and dealings from start to finish, she is very efficient at what she does and is a great addition and credit to the leaders office! Would 100% recommend! Thank you, ElliePositiveResponsiveness, Quality, Professionalism
Hi Abbey Griffin, Thank you for the great review of our Leaders Estate Agents Leamington Spa team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team
5/5
GoogleA pleasure to deal with Sara and Emma , good t9 deal with a trusted team.
Dear John Corbyn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Leaders Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Leamington Spa.
