Leaders Lettings Leamington Spa reviews

★★★★★ 5/5

Google

Great service from Elisha and Trish at Leamington Spa, have an outstanding repair with flat above which Leaders manage. This has been handled quickly, professionally and have received communication throughout. Great service, great team and would definitely recommend for property management. Thank youPositiveProfessionalism

Adrienna · 12 June 2021

★★★★★ 5/5

Google

Jaz and Sophie are a good team and helped with the sale of our house within a very short timescale. No unnecessary viewings and always punctual. Communication was excellent, including ensuring everything was in writing, follow up of viewings, co-ordinating necessary house visits from appropriate professionals, e.g. surveyors, photographers and maintaining communication with our purchasers. Our house was sold within a week of going on the market and sale completed within 3 months of Jaz's first visit. Highly recommended.

Christine · 12 June 2020

★★★★★ 5/5

Google

Sara and her team provide a reliable, efficient and truly customer friendly service. Tenant queries are swiftly dealt with and Landlords are kept fully informed at all times, during the re-letting process. Highly recommended.

C · 13 June 2018

★★★★★ 5/5

Google

Liam Jewison along with the others from the Leamington Spa team that I've had the chance to interact with thus far have all been very professional and have gone out of their way to help out during my first tenancy in the UK. Liam especially took interest and showed me an apartment at 6 P.M. well over his working hours, it is clearly that kind of dedication that actually leads to successful lettings. He accommodated another unplanned viewing after a planned one, he was organized and quickly requested another colleague to cover another appointment in order to accommodate my request. As I didn't have a vehicle, he drove me in his car to the office to grab the apartment's keys and showed me around the apartment. It was exactly what I was looking for and he somehow knew that intuitively. Good job Leaders, you've got a great squad in Leamington Spa.

Trevor · 13 June 2019

★★★★★ 5/5

Google

Nothing but good things to say about the Elisha at Leaders Leamington branch! From start to finish I have the best service. She quickly responds to my emails and helps me in everyway she can. 11/10! Highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value

Junior · 12 June 2021

★★★★★ 1/5

Google

Need constant hounding to get anything done. Atrocious at communicating and not the slightest idea of the concept of customer service.

John · 15 September 2023

★★★★★ 5/5

Google

It was the first time l had rented a property and found Jan really helpful. From knowing nothing about the type of property I wanted she and the whole team have gone out of their way to help. I would give 6 stars if I could. James

Colin · 13 June 2019

★★★★★ 5/5

Google

I have been dealing with Elisha and she has been a very professional and helpful person when I have had any questions. She is very fast at responding and I can tell she gives her all in her responsesPositiveProfessionalism

TheFastLineHome · 24 August 2021

★★★★★ 5/5

Google

Jas was professional and helpful with the completion on the sale and purchase of my new property. Would use again and recommend should I have the need. D.Smith

David · 12 June 2020

★★★★★ 5/5

Google

Great service, a very fast and efficient process which got me in my new home as soon as possible. Many thanks to Liam, Sara and Sam for all your help!

Chris · 13 June 2019

★★★★★ 5/5

Google

Elisha was fanatastic ! She did a great review of the house and explained me some new things which can help me in day to day activities.Thanks for visiting !

Sanjana · 13 June 2019

★★★★★ 5/5

Google

From my current experience renting with Leaders, I have found them to be very helpful through each stage of the process. Sara and Andy have both been a fantastic help, and very accomodatingPositiveProfessionalism

Nathan · 12 June 2022

★★★★★ 5/5

Google

Nathan and Abigail offer real value for money. They are very professional and are always available to give updates for contractors making the relationship work great with their customers whether that be landlords, tenants or contractors.PositiveResponsiveness, Quality, Professionalism, Value

Giovanni · 12 June 2021

★★★★★ 5/5

Google

Service from Jas Bagri of Leaders from start to finish was excellent and he really helped move things along for us, Sophie O'Callaghan was also excellent throughout.

L10 · 12 June 2020

★★★★★ 1/5

Google

We rented a property managed by Heritage for 18 months total and they were as awful as an estate agent could possibly be. The person we were unfortunate enough to correspond with upon leaving the property specifically took pleasure in being particularly nasty and condescending as well as totally patronising. On top of this, they attempted to withhold our entire deposit of over £1000 for a mark on one carpet smaller than a 10 pence piece. Terrible experience throughout our tenancy also - promised calls back for electrical issues that were never resolved, every time we called to chase the problem (among other structural issues) we were passed on to someone new who wasn't aware of the issue previously stated on many occasions. In summary, Heritage are horribly organised, exceptionally rude and seem to create drama with tenants intentionally. Their fees are also astronomical, perhaps to allude one into thinking you will get a premium service, absolutely laughable. I strongly suggest anyone avoids Heritage.

Beth · 13 June 2016

★★★★★ 1/5

Google

Initially it seemed to be a good move, but it seems Heritage want little more than to try and scam people out of as much money as they can. After leaving the house in a condition equal to, if not better than we found it, they demanded the vast majority of our deposit, providing flimsy evidence (a photo of a smear (less than 1cm across) on an otherwise clean cooker was justification for £100 of cleaning). They attempted to charge us £100 for each room (6 in total) to replace the mattresses due to "staining". Even if there was staining (something I know was already present when we moved in, although not too significant), "reasonable wear and tear", which should definitely cover us. Furthermore, we contacted the previous tenants who confirmed similar charges, but were unwilling to put up with the hassle of trying to fight them. I am not sure where this money went, given the state of the property when we moved in. We have also spoken to the current tenants, and visited the property since, and it would seem the charges that were demanded of us were not directed toward the property either. They have still not replaced a sofa that broke and was reported a month before we moved out (we later noted it had been patched up and was held together by plywood, which, unsurprisingly broke). After realising that we wouldn't accept their ludicrous charges. they dropped them significantly, but we are currently filing a dispute with TDS. They seem okay at the beginning, but they will try and scam you out of as much money as they can in the end. Avoid! and if you can't avoid them, then take photos of everything so that when they try and screw you over, you have plenty of evidence.

Laurence · 14 June 2015

★★★★★ 4/5

Google

Mostly deal with Natasha -she is very friendly and professional only negative I can say about leaders in general is that it’s really difficult to log a maintenance problem after hours

Mikayla · 12 June 2022

★★★★★ 5/5

Google

Nothing but good experiences, dealt with Daniel and he was excellent gave us everything we needed. Extremely satisfied.PositiveResponsiveness, Quality, Professionalism, Value

Olivia · 12 June 2021

★★★★★ 5/5

Google

Fantastic and snappy customer service from Daniel. Professional and easy to work with, they made the moving process seem like a breeze- a quality greatly appreciated for us, as it was our first independent move!PositiveResponsiveness, Quality, Professionalism

William · 12 June 2021

★★★★★ 5/5

Google

Excellent customer service from the moment we walking in! The team are friendly and happy to help with anything - making renting/buying a house so much easier. We would highly recommend Leaders to anyone hoping to find a great house in the area.

Jennifer · 13 June 2019

★★★★★ 5/5

Google

A fantastic organisation! Great customer support from Andy Smith, from the beginning to the end of the process. Was very informative and went that extra mile, would recommend them unreservedly!PositiveProfessionalism

Ketturah · 12 June 2022

★★★★★ 5/5

Google

As an approved maintenance contractor for Leaders I work closely with Joe Cairns in the Leamington Spa Branch. Always professional and happy to help. A great member of the team.

Jack · 12 June 2022

★★★★★ 5/5

Google

Generated lots of viewings and got our house sold quickly. Jas was very effective at responding to queries and keeping us in the loop.

Paul · 14 June 2020

★★★★★ 1/5

Google

Never showed up to property viewing that was booked plenty in advance due to an error on their end.

Joshua · 12 June 2023