Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI Had a fantastic experience with our broker Shaun Brennan, he was very attentive, professional and always made time available for any questions and queries.
I would highly recommend Shaun to anyone who is looking on getting onto the property ladder or who is in the position to remortgage!
Ryam · 18 June 2019
Agent replied · 17 June 2024
Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that Shaun from the branch provided a five-star service!
★★★★★ 5/5
GoogleHad an excellent viewing experience with Naomi. She was professional, punctual, polite and well aware of the property. Despite her busy schedule she accommodated my viewing request for 2 properties on same day. She very well explained all the details related to the property and request form that needs to be filled. Thanks for the help, really appreciate !!
Gaurav · 17 May 2024
Agent replied · 17 June 2024
Thank you for leaving us your superb 5* review Gaurav Sharma. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLeanne Beverley, very professional and reliable. I feel confident she is dealing with my property as I can rely on her to keep me updated and also be diplomatic where appropriate. Leanne is an asset to Connells and is a good ambassador for the type of service you should expect from such a large Company. I hope they realise her capabilities as this calibre of staff member is difficult to come by these days.PositiveProfessionalism
Ve · 17 June 2021
★★★★★ 5/5
GoogleI dealt with many mortgage advisors and I can easily say the Shaun is one of the best.
He is not only very professional and but also very friendly and keen to get the best deal with the lender
He managed to get a good deal and to do this he worked very hard. He kept me posted about any progress and thanks to him the process of getting the mortgage was very smooth.
I strongly recommend him!
Giuseppe · 17 June 2020
★★★★★ 5/5
GoogleI am very satisfied with my moving experience. Beccy is very good at responding my questions as quickly as possible, the documents are clear to understand and if any support was needed she was very helpful. The process was very smooth and we were lucky to get the house we wanted in a such short time :)
Laura · 17 June 2023
★★★★★ 5/5
GoogleMyself and wife contacted Connells regarding properties , we had two arrange to view. We arrived at the first property where we met Ellie
We found her very professional . she showed us through the property answering all questions raised . we then moved onto the other property again very professional .
We took the second property . Ellie sent all information required to myself always very prompt and helpful
I would say Ellie was the most professional staff we had met when looking at properties compared to other companies in the area and was very helpful in giving information regarding the area
We have no hesitation in giving this testimonial
George Mcarthur June 2019
George · 18 June 2019
★★★★★ 5/5
GoogleMe and my wife were really pleased with the service we received from Connells and particularly Ellie (Lettings).
Every question we had was answered quickly, and the whole process was made really easy.
Every visit was conducted in a professional manner, viewings were a breeze as Ellie was able to do everything, allowing us to relax.
She also set up the Landlord Rent and Legal Insurance, as well as the Buildings and Contents Insurance for us, a job that can be awfully time consuming took only 5minutes of my time at most.
From what seemed a daunting idea at first, became very straightforward.
Would recommend for any one considering becoming a landlord.
Paul · 18 June 2019
★★★★★ 5/5
GoogleIf you want a letting agent you can trust, and who is prepared to go the extra mile to meet your needs, then I’d go with Connells every time. We asked Connells to take over the sourcing of tenants for us when an alternative agent failed to do so in the space of 6 weeks. Connells then had us fixed up within a week. Things went awry and our tenants backed out at a late stage, leaving my family and I feeling really despondent in a packed-up house, unable to satisfy our work needs via the intended relocation. Selina and her team had all hands to the pump and had us back on track with new tenants within another week. Ellie Morris’ proactivity in sorting out all the tricky stuff was great, and she kept us continually reassured that the process was in safe hands. As a result, the lives of my whole family are back on track with our much needed relocation. We have a happy 1-year old who is now able to spend regular time with her Grandparents, which wouldn’t have been possible without this impressive level of service. Great work Selina and Ellie, and thanks to all at Connells who helped out. You really made us feel important as a customer in all of our dealings.
Phil · 18 June 2019
★★★★★ 5/5
GoogleRenting a property for the first time and decided to use Connells. Their Leamington Spa branch has been absolutely wonderful and I could not fault them for a single thing.
I had Mary help us with the process and she made everything so easy. Any questions we had she was happy to answer, did so incredibly fast and was lovely during the whole process.
Thank you so much Mary, you are honestly wonderful. Thank you so so so much!!
The manager, Selina, is also fantastic! She was really sweet and did everything she could to help us.
I would 100% suggest to anyone looking for a property to use Connells. Their team is second to none.
Liam · 18 June 2019
★★★★★ 5/5
GoogleWe had an amazing experience while purchasing our house through Connells mortgage service in Leamington Spa.
At first, we were reluctant to pay for a mortgage service but at the end these guys did an amazing job. They were quick to reply to calls and emails and for first time buyers that we were they made everything clear for us and gave us a very good guidance through the process.
They are all very nice and helpful and Shaun is really impressive. He knows how to get the work done and he is super eager to help. You will never feel like there is no progression. If he is following your file then you can put your mind at rest.
Keep up the good work!
Ismael · 18 June 2019
★★★★★ 5/5
GoogleSo far I have had a good experience with Connells Leamington. I am in the process of buying my first house and Connells' team has always been here to support me and guide me through this. Communication is excellent, they are quick to reply and always keep in touch. Julie is supportive and helped us make our first step in the process. Shaun, the mortgage advisor is now working with us for the next steps. I am happy to work with them, surely the buying adventure would have been much more overwhelming without their help.
Nadine · 18 June 2019
★★★★★ 5/5
GoogleConnells managed a remortgage and house purchase for us. The whole team were professional and personable - we found our broker Shaun to be incredibly efficient and hard working, Lucy was an excellent mediator. It was always very easy to inquire about progress as everyone - Julie, Paul, Sera and Sam - were very well informed and happy to help.
We also met Heather who was extremely helpful about the lettings process.PositiveResponsiveness, Professionalism
Victoria · 17 June 2021
★★★★★ 5/5
GoogleWe are absolutely satisfied! Without Naomi Beaussier-Colautti (our most patient and kind assistant), we would not have found such a beautiful home. Finding an apartment was very easy and quick, it saved us a lot of stress.
We have been in touch ever since, he helps us in everything and we will be forever grateful.
Kata · 2 June 2024
Agent replied · 17 June 2024
Hi Kata, thank you for sharing your positive experience with us! We are delighted to hear that Naomi Beaussier-Colautti provided excellent assistance in finding your beautiful home. We appreciate your kind words and are here to help with anything you may need in the future.
★★★★★ 5/5
GoogleIrine has been very helpful - would definitely recommend!
Manon · 17 April 2024
Agent replied · 17 June 2024
Manon Scalzo many thanks for your brilliant recommendation and 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very lucky to met Selina, Beccy and the team who were very professional and they kept me updated throughout the smooth process. The most impressive part was how quickly they worked. Within 2 days they gave me an amazing result. Just like magic!!! Well recommended letting agent. 5 stars overall.
Tonggo · 17 June 2023
★★★★★ 5/5
GoogleConnells, and in particular Shaun Brennan has provided an amazing service during the remortgage process, especially during the high interest rate stage. I was kept updated by Shaun and felt the service was very personalised to me.
Kshitij · 17 May 2024
★★★★★ 5/5
GoogleI spent weeks looking for places to rent and went through different Estate Agents. I noticed Connells responded quickly to any questions I had and they are very professional. I had a great experience with Connells Estate Agents. Beccy was very nice and helpful. Helped me sorted out many things in short period of time.
I would recommend Connells Estate Agents.
Wu · 17 June 2022
★★★★★ 5/5
GoogleI met with Rebecca Davison who was in charge of all aspects of obtaining new tenants for my rental property. In all issues whether it was discussing matters over the phone , obtaining documents or seeking advice, Rebecca was very professional and was super efficient in getting all matters sorted to my complete satisfaction.. So impressed that Ii would not hesitate to recommend Connells and Rebecca services to any landlord searching for new tenants.
Singapore272 · 18 June 2019
★★★★★ 5/5
GoogleHeather and Beccy from the lettings team at Connells in Leamington Spa have been consistently helpful, proactive and supportive while renting my property. Their advice and contacts have been super useful and I would recommend their services to anyone.
John · 1 December 2024
Agent replied · 8 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation John. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving used several agents in the past i can honestly say the team at Leamington Spa are fantastic to work with and have allays delivered fantastic results for me as an investor, especially Lucy the branch manager, someone needs to give that lady a pay rise, nothing is to much trouble for her !! Exceptional customer experience on a regular basis, well done keep up the great workPositiveProfessionalism
Manj · 10 January 2021
★★★★★ 5/5
GoogleI have been using Connells in Leamington for some years now. I have found them to provide good service at good value. Everyone in the letting team does a great job and my recent interactions with Irine have been very efficient and effective.
Rahoul · 22 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Rahoul! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucy and the team at Connells went above and beyond in assisting me with the purchase of my house, even helping me with queries not in their remit. Being a first time buyer and not really having a clue what I'm doing, this was super helpful. Cannot fault their service. If the opportunity arises in the future, I will be 100% using their services again!!
Matthew · 17 June 2021
★★★★★ 5/5
GoogleSelina and Irine from the lettings team (Leamington Spa) were a wonderful help. They made sure that we could get the required documents on time, even though they were really busy. They were quick, efficient, and very helpful. Can't recommend them more!
Arnab · 22 September 2024
Agent replied · 26 August 2024
Thank you Arnab for your excellent 5* recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeccy in Lettings has been so helpful in setting me up with my new flat! Always quick to respond and answers any questions I have. I also received a fab move in box which was great. The viewing process was professional and the team are really friendly.
Polly · 17 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.