Trusted Agent profile · Leamington Spa

Connells Leamington Spa reviews

4.6

★★★★★ Excellent

431 reviews across 1 platform

7-8 Euston Place, Leamington Spa, CV32 4LL

Connells's office in Leamington Spa, at 7-8 Euston Place, is rated 4.6 out of 5 across 431 reviews on 1 platform, including 431 Google reviews rated 4.6.

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4.6 / 5

431

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.

5/5

Google

I just moved to the UK from abroad, and spent weeks looking for places to rent. I immediately noticed a difference with Connells, who booked a viewing the same day I called, and then responded quickly to any questions I had. I had a great experience with Connells Estate Agents, and ended up signing for an apartment that I found through them. In particular, Leanne Beverley was incredibly helpful and went out of her way to answer my questions. I definitey recommend working with Connels Estate Agents!

Santiago · 27 August 2022

1/5

Google

Personally wouldn’t recommend. Had a poor experience with Connells earlier this year when trying to purchase our first home. We ended up being gazumped just 4 hours after our offer was accepted on a house and we felt as if Connells didn’t do enough to try and stop that (I’m aware it’s not illegal but it’s not a great look for vendor or Estate Agent to be honest). After we decided to pull out of the deal, they still had the audacity to call every week for the next 6 months asking if we wanted to use them. No thanks. Had much better experiences since with other local estate agents which have acted in a very fair and more professional manner with regards to offering their services and offers for properties.

Brandon · 19 December 2023

Agent replied · 17 June 2024

Thank you for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently dealt with Selina from Cornell’s and she was super efficient and helpful on what I required! Thank you Selina, keep up the incredible work! Appreciate your assistance!

Kribashnee · 17 February 2024

Agent replied · 17 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a very quick and easy renting process with Connells, in particular Selina was fantastic with sorting out all of the necessary paperwork to turn everything around in just a couple of days - very happy!

Ben · 21 August 2023

Agent replied · 17 June 2024

Thank you for your superb 5* review . Best wishes, Lucy, Customer Relations.

4/5

Google

I'd absolutely recommend Connells as an estate agents, but I would not recommend their in-house solicitors that they suggest on commission. (Hence the 4 stars.) However! Some super lovely and helpful people are Honor, Julie, Lucy and Sera. When I rang and Julie answered, I immediately felt looked after, she's honestly so great. Honor supported however she could and helped push communication with a lot of different avenues, she's very dependable! Thanks to the team for all their help.

Hannah · 19 December 2023

Agent replied · 17 June 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have rented through the lettings team at Connells in Leamington Spa for a number of years and have consistently found them, Courteous, Professional, Knowledgeable and Helpful. Their advice and recommendations are valuable, their contacts very useful and their service commendable. One of the staff (Irine Field) even contacted me on a Sunday to help resolve an issue - very impressive.

Adrian · 8 November 2024

Agent replied · 8 December 2024

Thank you for your terrific 5* review and for your complimentary comments Adrian. Best wishes, Lucy, Customer Relations.

1/5

Google

Not happy at all with the service provided by Connells charged me search fees even though I clearly asked would I get it back if for any reason the mortgage did not go through which is exactly what happened and now refusing to refund any money back quick to take the money when needed but won’t return anything back even though property fell through.

Farzana · 22 September 2024

Agent replied · 22 October 2024

Dear Ms Ahmed, we are very sorry that the purchase was unable to complete because the mortgage lender declined to lend, therefore resulting in you having to withdraw from the transaction. The payment you made for your searches was to carry out the property searches on the property, the searches were done and completed while the purchase was proceeding. The refund policy of the searches was explained to you, however, as your situation didn’t meet the qualifying reasons for a refund, and you are not looking to continue your property search, due to the decision from your mortgage lender, you would not be able to utilise the search pledge. Therefore, as previously explained, a refund is not possible.

5/5

Google

Fantastic from the viewing to the move in date, Irine in Lettings was brilliant always kept us informed and helped with any questions we had. Would highly recommend!

Dan · 17 February 2024

Agent replied · 17 June 2024

Thank you Dan for your brilliant 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

My first experience few year ago with Connel was very poor during a viewing, I felt so disrespected until the realtor learnt where I work and suddenly she was interested. Few months ago, my family had a complete opposite Experience. A warmth and excellent customer service from Leanne Beverly. She made sure we moved into a clean house and was swift to responding when a repair was required. Thanks Leanne.

Nonye · 17 June 2023

5/5

Google

Naomi was fantastic in helping me find a house in Leamington. Super friendly and made the process really easy. Highly recommend!

Kemal · 27 June 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Kemal. Kind regards, Lucy, Customer Relations.

5/5

Google

I just moved to the UK from abroad, and spent weeks looking for places to rent. I immediately noticed a difference with Connells, who booked a viewing the same day I called, and then responded quickly to any questions I had. I had a great experience with Connells Estate Agents, and ended up signing for an apartment that I found through them. In particular, Leanne Beverley was incredibly helpful and went out of her way to answer my questions. I definitey recommend working with Connels Estate Agents!

Santiago · 17 June 2022

5/5

Google

I recently purchased my first house through Connells and am delighted to say that they made the process as smooth as it could be! They continuously keeping me informed throughout the process with each and everyone in the team helping me out whenever I needed. I’d also like to mention Honor and Isabella specifically who always went above and beyond to make sure I was comfortable with every step along the process. I would definitely recommend using Connells Leamington!

Shaylin · 19 November 2023

Agent replied · 17 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Pleasant, quick and easy experience in renting a home through Connells.

Rama · 10 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We take pride in making the renting process as smooth and convenient as possible for our customers. It was a pleasure to have you as a tenant at Connells. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

In the distinguished realm of British real estate, Connells Estate Agents stands as a beacon of unparalleled professionalism and legacy. From my initial contact, it was evident that this storied establishment merits every accolade. I am immensely grateful to Selina, Beccy, Charlotte, and Naomi, whose meticulous attention, unwavering support, and adept focus on my individual requirements were palpably superior to any interactions I’ve had with other regional agencies. It’s rare to encounter such an exemplary blend of professionalism coupled with a personal touch. My heartiest congratulations to the entire Connells team. For those navigating the intricate terrains of property leasing or sales, I wholeheartedly endorse Connells. My experience has been nothing short of a resounding testament to their paramount standards.

Carlos · 20 October 2023

Agent replied · 17 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Irine was really helpful when checking out the property, she showed me around kindly and nicely It was a good experience

Akinwusi · 2 June 2024

Agent replied · 17 June 2024

Many thanks akinwusi inioluwa for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We only had positive experiences working with Connells. I would particularly like to mention and pay great thanks to Julie (Leamington branch) who showed relentless support, initiative, time and effort in everything she undertook for our case. Communication was consistently exemplary and, as a result, Connells would 100% be our first choice should we need estate agents in the future. Massive thanks to Julie and the Leamington team.

Robbie · 17 June 2023

1/5

Google

If you are first time buyer avoid at all costs. They will use your lack of understanding rules to sell you as many products they can instead of explaining how everything works and guide your through process. You can forget about anyone answering the phone from you after you pay. If i use them again only because their lifetime fee is huge and would be a waste

Alicja · 27 June 2024

Agent replied · 26 August 2024

Hi Alicja Małkiewicz-Smith, we are sorry to hear about your experience. We strive to provide clear guidance and support to all our clients. Please contact complianceresidential@connells.co.uk to discuss your concerns further. Thank you. Kind regards, Lucy, Customer Relations.

5/5

Google

The agents at the Leamington Spa office served my needs extremely well. They went to great lengths to overcome what should have been a very simple matter but wasn't. I have rented many homes with different agents. The Leamington Spa office is, by far, the most professional and understanding office of letting agents I have ever had dealings with. I can't recommend them highly enough.

Anthony · 27 July 2024

Agent replied · 26 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Anthony! Kind regards, Lucy, Customer Relations.

1/5

Google

Extremely poor service. We contacted Connells to view a house in Wellesbourne. We were given a time for the next day to go and view it. We were called on the day of the viewing to let us know that the house had been let, which seemed fair as our viewing was late in the day (probably after others had viewed it). They then called us a few days later saying that the house hadn’t actually been let and that we could view it the next day (today). They called us this morning to confirm the time of our viewing, which was meant to be at 3pm. We have just had a call from them to say that it now has been let (less than an hour before we are meant to see the property). When they called us back the first time we made sure to check that we were going to be the first viewing to avoid being dissatisfied again. We had changed our plans to view the property and had even spoken to them in the morning about it. We feel that we have been used as leverage for the other interested party in order to pressure them to rent the house. If we can avoid using this letting agents we will as this is extremely bad practice.

Josie · 20 September 2023

Agent replied · 17 June 2024

Thank you for making us aware of your experience, I have highlighted this to the branch. Please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.

5/5

Google

Connells has been absolutely fantastic throughout us starting our tenancy in one of their properties. From getting us a viewing as quickly as possible to sorting out everything as soon as we enquire. Lily from property management has been excellent at checking in and organising any maintenance that needed doing. Beccy has also been fantastic at getting back to us so promptly and communicating between us and our landlords. We have had an excellent experience with Connells so far and hope to continue our experience for a long time.

Thalia · 20 September 2023

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

A year after I sold and bought a house (through other agents) Connells will not stop phoning me, despite me telling them not to. They will aggressively try to sell unwanted financial services. Edit: two months later, even after the reply below, they have called me twice more, asking if they can help me buy or sell a house. This is harassment and a breach of GDPR and I will be escalating this to the ICO.

Rob · 19 December 2023

Agent replied · 17 June 2024

Hello, please contact us via complianceresidential@connells.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a great experience buying my first home with Connells. Shaun in particular was incredible working as my broker through the process. Communication was great throughout and he got things on track quickly, while making sure I understood the process at every step. All other staff I spoke with during the process were very helpful and made sure everything was ticking along. Now I'm a proud homeowner!

Nigel · 26 May 2024

Agent replied · 17 June 2024

Dear Nigel Norman, thank you for sharing your wonderful experience with us! We are thrilled to hear that Shaun and our team provided excellent communication and support throughout your home buying journey. Congratulations on becoming a proud homeowner! If you ever need any assistance in the future, please don't hesitate to reach out.

5/5

Google

The team at Connells have been really helpful throughout our time searching for myself and my partners first flat. They’ve made the whole process so straight forward from the beginning. Would like to give Naomi from lettings a huge thank you. She’s been amazing from start to finish. So helpful and empathetic during the whole process. Thank you so so much!

Holly · 22 September 2024

Agent replied · 22 October 2024

Thank you for your 5* review Holly. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

It was great viewing a property with Connells today, Naomi was very friendly and helpful, and the property was fantastic

Hazel · 17 May 2024

Agent replied · 17 June 2024

Thanks Hazel Snap for your great 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Leamington Spa

How many reviews does Connells Leamington Spa have?

Connells's Leamington Spa office has 431 reviews across 1 platform: 431 on Google.

What is Connells Leamington Spa's rating?

Connells Leamington Spa is rated 4.6 out of 5 across all 431 reviews, and 4.6 out of 5 on Google from 431 reviews.

Where is Connells's Leamington Spa office?

Connells Leamington Spa, 7-8 Euston Place, Leamington Spa, CV32 4LL.

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