5/5
Maggie Moran from Accord team helped me a lot ...Thanks to team Accord & Maggie , I got the home ...Thanks....
Agent replied · 11 June 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
Trusted Agent profile · Leamington Spa
★★★★★
503 reviews across 3 platforms
1 Newbold Terrace, Leamington Spa, CV32 4EA
Accord Lets's office in Leamington Spa, at 1 Newbold Terrace, is rated 4.7 out of 5 across 503 reviews on three platforms, including 490 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
Maggie Moran from Accord team helped me a lot ...Thanks to team Accord & Maggie , I got the home ...Thanks....
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
5/5
Really helpful and super kind people. I would strongly recommend everyone to come and find your new home with Maggie's help!
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Accord really helping hard to find the right house/flat for the tenants. Thanks to Ms Maggi Morgan to help in my case.
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
1/5
Terrible handling of property. No communicate w/ landlords causing problems to tenants.
The office in leamington spa - terrible. They will confirm the price. And they call you after you have deposited your money for the property. After two days they will increase the price. And i agreed to the increased price. And after nearly one week. They will increase the price again saying they spoke to the land lord. So they put me in a position where i had to agree because after all the processing and referencing done. They put it very bluntly that someone is ready to take that property. Really felt like i wasted my time. I really liked the property as it was convinient. And i was in a rush. They just take advantage of the situation you are in i guess. Really unprofessional. Only interested in profits and bonuses. Dont do the same mistake i did. Make sure you confirm the price and sign the paperwork when you book a property so they wont keep increasing the price until the date you move in. At last they will say - at the end of the day....
5/5
Elsie and Georgia at Accord were quick to find appropriate accommodation for me within a week. I am grateful to both of them for their quick response and help.
5/5
It was a pleasure to met and work with Maggie Moran! Thanks for her professionalism and positive mood.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Everyone i dealt with at Accord has been professional; willing to help and cant do enough for you.and. Overall I'm very happy and contempt that i had chosen to rent through them and I hope they continue to perform to this standard throughout my tenancy.
Hi Donna Thank you very much for this review and 5* rating! I am delighted to hear that team have provided such good service! Kind regards, Jake
5/5
I was assisted by Megan and Connor from Accord Lets in Leamington Spa. Both personnel were very professional and helpful. 5 stars all round, and genuine service, keep it up!PositiveResponsiveness, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Fantastic response and professional service. From start to finish, everything regarding the rental completed in 5 days. Viewed flat on Monday and received keys on Friday. What more is there to say except THANK YOUPositiveResponsiveness, Quality, Professionalism, Value
Thank you Gary for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
Kirsten at accord lets is a star!!! Always happy to help and sort the issues I have Amazing!! Keep it up!!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
1/5
A terrible lettings company, was warned off by colleagues, but still went ahead with the lease. The house we rented was in a complete state of disrepair, there were signs of flooding in the downstairs, all fixtures and fitting had been damaged. The shower stopped working after a few weeks and took a month for them to fix it. All other correspondences regarding maintenance were delayed by weeks sometimes months and subsequently nothing got fixed. When we eventually decided enough was enough it took over 6 months to get our deposit back, with very little communication from Accord, every time we asked to speak with our rep they were busy/on leave/out of the office.....absolutely no respect. Beyond useless, be warned. I whole heartedly echo other reviews AVOID AT ALL COSTS even if you like the house they’re marketing, it’s not worth the time, money or stress.
1/5
The initial placement of tenants and payment was good and timely, however things went downhill from there. I had to remind Accord that the current tenants were due to move out in two weeks and that they needed to market the property. Accord managed to find tenants through luck more than good planning. When we informed the next tenants that we were going to sell the house and not renewal their lease agreement Accords management came into question. The tenants were restrictive in allowing access for viewings and surveys Accords answers was 'there's nothing we can do'! It took about 3 weeks to allow one house viewing. Our solicitor looked at the lease contract, and commented that the contract was not worth the paper it was written on! there were so many loops holes and meaningless wording. We felt that Accords whole service was towards the tenant and not towards looking after the landlord. We live in the USA and paid a lot of money for management charges so expected a quality service, we certainly didn't receive this. On maintenance issues always get a couple of quotes, the maintenance companies Accord used were always overpriced and seemed to have an understanding with that company!! If I was renting out a house in the Leamington area, I would never think of using Accord.
5/5
Kirsten 101% effort, 101% communication, 101% service. THANK YOU
Thank you for taking the time to leave us your 5* review Marc Nassour! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Very helpful agents! Always responded quickly and with lots of information. 😊 …
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very good experience with the viewing and application process. Maggie helped me through all the process and resolving the query.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Fantastic group of people, nothing is ever too much trouble. Very thorough with referencing to ensure good tenants and nothing but good feedback received from tenants regarding their experience either.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Were ever so helpful helping me move into Leamington Spa. Easy to communicate with and were on the ball with all the paperwork also. Will definitely be recommending to friends.
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
I have worked with the team at Accord now for over 15 years. Always receptive, helpful and efficient. This applies to both the lettings team and property management team! A big thanks goes to Kam. She is an absolute credit to the business!
Hi Sanj Thank you very much for this review and the 5 star rating! I am delighted to hear that Kam and the teams at branch and property management have provided such good service for the past years! Kind regards, Jake
5/5
Excellent customer service from Kam.
Thank you for your kind words, Stuart! We are delighted to hear that Kam provided you with excellent customer service. If you need any further assistance, please don't hesitate to reach out.
5/5
Maggie had been amazing. She knew what she was doing and quickly helped me with it. Great services.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Were ever so helpful helping me move into Leamington. Easy to communicate with and were on the ball with all the paperwork also. Will definitely be recommending to friends.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
I was assisted by Megan and Connor in letting a property in Leamington Spa. I was really happy with their service. Hassle free and smooth process. Highly Recommended.
Many thanks for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
I’ve been letting properties to accord through Kam Bains for 10 years not only is she professional but very responsive when it comes to any type of queries about lets.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
i am writing this review on behalf of my daughter who has recently rented a student apartment with Accord's Leamington branch. i could not be happier with the experience she received and will definitely be happy to refer.
Thank you for taking the time to leave us your recommendation and 5* review! Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Accord Lets's Leamington Spa office has 503 reviews across three platforms: 490 on Google, 3 on Facebook, 10 on Yell.
Accord Lets Leamington Spa is rated 4.7 out of 5 across all 503 reviews, and 4.7 out of 5 on Google from 490 reviews.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Leamington Spa won Platinum; Accord Lets, Birmingham won Platinum.
Accord Lets Leamington Spa, 1 Newbold Terrace, Leamington Spa, CV32 4EA.