Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThey changed our gas and energy supplier without our consent and I'm now having to resolve it two years on and pay bills that I didn't know I had. Thanks Accord!
Lucas · 12 June 2018
Agent replied · 10 June 2024
Thank you for your feedback. We're very sorry to hear of the problems you've been having and would love the opportunity to put things right for you. If you would like to discuss your concerns in more detail, please feel free to contact the Customer Care team at customercare@countrywide.co.uk and we will be more than happy to help.
★★★★★ 5/5
GoogleQuick response and helpful as always
Akshay · 11 June 2023
Agent replied · 10 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleVery good experience so far. Good value for money and responsive - especially Katie and Karolina.
Thanks
Rosie · 13 June 2013
★★★★★ 4/5
GoogleAll the staff at Accord are professional and the process from viewing to moving in went very smoothly. The inventory report is very thorough and accurate. I've used various Lettings Agencies over the years as I've move Town a few times. Accord are the best I've used.PositiveValue
Peter · 11 June 2022
★★★★★ 5/5
GoogleGood service. Friendly staff
SHUBHAM · 11 June 2023
Agent replied · 10 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAccord were brilliant in helping me secure the letting. Painless process and top communication!
Luke · 11 June 2022
Agent replied · 10 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful @Maggie
Ankit · 11 June 2023
Agent replied · 10 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood service, prompt.
Hayley · 11 June 2023
Agent replied · 10 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommended!
Extreme professionalism and responsiveness.
Always polite skilled and efficient.PositiveResponsiveness, Quality, Professionalism
João · 11 June 2022
Agent replied · 10 June 2024
Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey've been very helpful throughout our 5 years of tenancy. They've always been keen to find a me personal solution when I've needed their help.
James · 12 June 2019
Agent replied · 10 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleVery helpful people and extremely friendly behaviour. The Accord team helped me move in very fast which was one of my requirements. They helped me out in all correspondences over the phone as well as prompt replies to my emails. I am really very happy and satisfied to have used to services of Accord.
Thanks a lot Karolina, Jennifer and Gabby...
Rohit · 13 June 2013
★★★★★ 5/5
YellBrilliant
Excellent service from Michael and the team. Couldn’t be happier
KeithW-238 · 24 October 2018
★★★★★ 5/5
GoogleFantastic experience with Accord, moved into my new property today, was worried wouldnt be done before christmas! thank you to everyone at the branch
Keiran · 12 June 2019
Agent replied · 10 June 2024
Many thanks for your 5* review. Great that you have moved into your new property before Christmas. Best wishes, Tracey
★★★★★ 5/5
GoogleGreat service by accord. Quick response and approachable.
Good property management by Kirsten Lewis and good customer handling by Kacie delemarre
Anikrishnan · 12 March 2024
★★★★★ 5/5
GoogleExcellent service, very friendly and professional. Megan helped us with all our queries.
Highly recommended.PositiveResponsiveness, Professionalism
Vinod · 14 June 2021
Agent replied · 13 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service. Thank you Claire and Jake!
D · 12 June 2018
★★★★★ 5/5
YellVery attentive
Michael Walden is very helpful and attentive.
LuizL · 6 February 2019
★★★★★ 5/5
Googleprompt and have been happy to be with them..
Oreste · 11 June 2022
Agent replied · 10 June 2024
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery efficient and friendly service, and easy to contact.
Sofia · 11 June 2022
Agent replied · 10 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGood letting agents, very helpful when I locked myself out. Generally friendly and kind.
Theodore · 11 June 2021
Agent replied · 10 June 2024
Thank you for your review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe were very happy with the excellent service and very friendly team. Thank you to the whole team.
Parveen · 11 June 2020
Agent replied · 10 June 2024
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
★★★★★ 1/5
GoogleThere management service is really poor they take too long to resolve problems, I definitely would not be coming back to them.
Dee · 12 June 2017
Agent replied · 10 June 2024
Dear Miss Kaur, Thank you for your review. Having looked at your file I can see that you only reported one issue during your tenancy, a plumbing issue in October 2015 which was fixed within 24 hours. I’m slightly confused as to what else could have prompted this negative review, so if I have missed something please do call me on 01926 702773 at the office to discuss.
★★★★★ 5/5
GoogleLovely experience moving in, massive thank you to all the team and Michael for helping me sort everything out.
Rebecca · 12 June 2019
Agent replied · 10 June 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GooglePersonable staff who have worked hard to get my property let swiftly
Graham · 11 June 2021
Agent replied · 10 June 2024
Thank you Graham for your 5* review and kind comments. All the best, Mike.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
