Trusted Agent profile · Leamington Spa
★★★★★
503 reviews across 3 platforms
1 Newbold Terrace, Leamington Spa, CV32 4EA
Accord Lets's office in Leamington Spa, at 1 Newbold Terrace, is rated 4.7 out of 5 across 503 reviews on three platforms, including 490 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Accord Lets won in 2026.
The Trusted Agent 2026 results for Accord Lets, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Leamington Spa office, from every platform, shown as written. First names only.
5/5
GoogleWe have been using accord for over a decade and have always found them to be the right combination of professional, friendly, efficient and helpful. In recent years we have been working with Kam Bains who has provided a thoroughly excellent service.
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleMaggie Moran are super great, it was an excellent service. And due to some magical, Both of my current and next apartment I want to move to are under her service. Keep it great work!! :)
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service, and very knowledgeable. Michael is an asset to the company! Thanks for the information provided!
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
5/5
GoogleMaggie was really helpful
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent, professional, helpful when required, did a good job fo me Robin Bailey Georgia and Phoebe xx
Thank you for taking the time to share your experience and for your wonderful 5* review Robin! Kind regards, Lucy, Customer Relations.
5/5
GoogleEveryone at Accord made the process as clear and easy as possible the whole way. This allowed me to focus on the other things and not have to worry as I knew they were on top of everything.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful letting agent by the name of Elsie hewitt prisk showed me property. Informative,kind and punctual.
Hi Rob, Thank you for your wonderful 5* review! We're delighted to hear that Elsie provided you with such informative, kind, and punctual service. Best regards, Lucy, Customer Relations Team
5/5
GoogleMaggie Moran are super great, it was an excellent service. And due to some magical, Both of my current and next apartment I want to move to are under her service. Keep it great work!! :)
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Accord Team is too friendly & supported well with the starting till the handover of the property to us. Kacie passed on the information to us and provided updated in timely manner. I recommend this letting agency for smoother processing.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleRianna did an excellent job of handling the zero deposit guarantee on our behalf. She was courteous, professional and proficient and kept us updated on progress throughout the process.
Christine Sheen, thank you for your kind words and excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was in contact with Elsie for a property viewing and she was very friendly. She made the process very clear, and was extra helpful and informative about the rental process. Thanks!
5/5
GoogleWe’ve had a great experience communicating with Kam - they have been very prompt in their responses and helpful throughout organising our let.
Hi Abbie, thank you for sharing your positive experience with Kam! We're delighted to hear that they provided prompt and helpful assistance throughout your letting process. If you need any further assistance, feel free to reach out to us. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am absolutely delighted on the service I received from Maggie and her Colleague Kacie. They are truly empathetic and good listeners regarding my preferences and inquiries. Thanks for making my application process seamless.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleSeamless and Efficient service, Very helpful and friendly staff who helped me in every aspect of renting the house.
Thank you for your thoughtful 5* review Shashank! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found the agent who showed me around, Maggie, to be really friendly and very helpful. Unlike most agents who just want to get you in and get you out, she was attentive, conversational and informative.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAccord have been very helpful so far and looked after us well. We have been in contact with Maggie who has helped us with any issues we have had.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery professional and attentive service through the lettings process. Staff were available for viewings at our convenience, open and honest about the property and contractual obligations, and helpful with maintenance queries prior to moving in. The repairs system is very simple to use too, allowing us to easily register items for repair or maintenance.
Thank you Tom for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleGreat experience and excellent communication and customer service from Elsie and Phoebe
Thank you for taking the time to leave us your 5* review Marina! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant customer service from Phoebe and Georgia, very professional and knowledgeable.
Many thanks for the fantastic 5* review. I have passed your flattering comments onto Phoebe and Georgia. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've just moved to the area and contacted Accord as I am looking to rent a property. The staff are very friendly and take on board all my requirements. They are very professional and are always happy to give me information about any properties I am interested in. I feel very confident that they will find me the perfect property soon.
Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Hopefully the perfect property for you is just around the corner! Many thanks again for leaving this feedback. Regan
5/5
GoogleThe Accord Letting Agents team are very efficient, helpful, and friendly! We had an excellent experience with them, especially with Kacie: they were always responsive and proactive, making the letting process smooth and stress-free. Highly recommended!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
4/5
GoogleTamara and David who work for Accords were very helpful in resolving an issue created by the referencing agency. I appreciate the fact that they stayed in the office even after their normal working hours to get the keys for me and finalize the paper work.
5/5
GoogleKam, Fisie, and Maggie are always happy to help and they are a great team for all your estate agent needs
Thank you Gary Knights for leaving us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Phoebe and Team would highly recommend 👍 …
Hi Kim, Thank you so much for your 5* review! We're thrilled to hear that you had an excellent experience with Phoebe and the team. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Accord Lets, Leamington Spa won Platinum; Accord Lets, Birmingham won Platinum.
