Simon Miller and Company Larkfield reviews

★★★★★ 5/5

Google

When my aunt asked me to arrange the sale of her bungalow after she moved into a nursing home, I contacted 3 different estate agents for their views. Following their valuations and subsequent correspondence my aunt chose to go with Simon Miller. It has taken a good few months to find the right buyer given the slow market but we got there in the end. We would like to thank Andrew McGinty and all the staff at Simon Miller for their help in achieving exchange of contracts today with completion due to take place next week. Many thanks Keith on behalf of Hilda

Keith · 21 February 2024

★★★★★ 5/5

Google

Dan Osborne at Simon Miller & Company was a HUGE help for us during the purchase of our house. He was in regular contact to ensure we were updated throughout the process and massively helped to get things moving along when we had delays within our chain. His support when things got stressful was fantastic and I don't think we would have managed without him! The rest of the team were always on hand to help out too. Overall, a great experience and I'd highly recommend Dan and his team if you're looking to buy or sell your home.

Lauren · 21 February 2024

★★★★★ 5/5

Google

Fantastic service. Sandra (Walters) at Larkfield branch was a delight! Right from the initial phonecall I found her to be personable and friendly. I felt we built a repour from the off. We are so grateful to Simon Miller and Company for helping us to find a pet friendly property in a timely fashion as we were against the clock. THANK YOU Sandra you were a complete dream.

Kasey · 21 June 2022

★★★★★ 5/5

Trustpilot

Business Property Sale

We used Simon Miller Headcorn to market our business property (which had residential planning agreed), the process was not easy as we actually ended up with a buyer who wanted to keep the property as a business which was very unexpected.During our sale process we had two agreed sales that fell through, Jeremy and his team at Headcorn remained determined and professional throughout the entire process from start to finish.I would not hesitate in using their services again or recommending them to others.

Lee · 17 September 2018

★★★★★ 5/5

Google

I recently had the pleasure of working with both Toni and Hayley from Simon Miller Estate Agency, Larkfield and I cannot express how impressed I am with the level of service I received throughout the entire process. From the initial consultation to the final closing, their dedication and professionalism were truly outstanding. Toni demonstrated a profound knowledge of the real estate market, providing invaluable insights that guided me in making well-informed decisions. He was attentive to our specific needs and preferences, ensuring that the property we wanted to sell was priced competitively and prepared immaculately for viewings. Moreover, the communication from Simon Miller Estate Agency was seamless. Both Toni and Hayley kept me informed at every stage, promptly responding to my queries and concerns. This transparent and open communication significantly reduced the stress often associated with buying or selling a property. One aspect that stood out was their commitment to going above and beyond to address any challenges that arose. Simon Miller Estate Agent's handled negotiations with finesse, securing favorable terms and ensuring a smooth transaction process. Their attention to detail and thorough understanding of the legalities involved in real estate transactions were truly commendable. I would highly recommend Simon Miller Estate Agent's to anyone seeking a dedicated, knowledgeable, and professional real estate service. The exceptional level of customer care and expertise they provide sets them apart in the industry. Thank you, Toni and Hayley, for making this experience not only successful but also enjoyable.

Ian · 23 December 2023

★★★★★ 5/5

Trustpilot

Bearsted sale.

From first contact till exchange of contracts and completion, Lucy has been an absolute pleasure to deal with. Always professional, friendly, courteous and helpful, she carried out most of the viewings whilst I was away and always communicated feedback from the prospective buyers. Lucy is always positive and this must surely come across to everyone be they buyers or sellers. She demonstrates expert knowledge of the industry and I have no hesitation whatsoever in recommending Lucy to anyone whether looking to sell a property or looking to buy.

Steve · 24 August 2018

★★★★★ 1/5

Google

Not very reliable or helpful, trying to get viewings is hardwork, eventually managed to get a viewing of a property, 2 weeks ahead, at a difficult time for us so had to cancel various other appointments to fit it in and then had it cancelled twice, once with only 24 hours notice, because it was inconvenient for the agents.

Paul · 13 July 2025

★★★★★ 5/5

Trustpilot

Barming Brilliant

We decided to purchase a property through Simon Miller in Barming .. The moment we met Paul he was direct and honest and never sugar coated anything which was refreshing from a estate agent. His communication skills and customer services were second to none .. We did encounter a few problems not from the estate agents but from the sellers solicitors and Paul and Greg were there to navigate us through the issues and never stopped helping till we completed the sale .. I can say 100% we would have have walked away from the sale if Paul and Greg were not there to make it happen ... I’m totally grateful now as the house is a gem and the area is amazing ... If your reading this call them and experience a honest solid amazing service .

Arvinder · 3 May 2018

★★★★★ 5/5

Google

Sandra Walters at Larkfield was faultless during the whole process. I was constantly kept in the loop, every query I had was answered promptly. I was always kept up to date and knew I was in good hands. I will always recommend Sandra Walters as an agent to anyone, and would definitely look to them first if I am to move again!PositiveResponsiveness, Quality, Professionalism, Value

Max · 21 June 2022

★★★★★ 5/5

Trustpilot

The Amazing Larkfield Simon Miller Team !

After exchanging contracts on two properties today and purchasing one as part of a long chain we felt compelled to review the team at the Larkfield branch of Simon Miller . Professional , knowledgeable , friendly , exceptional , understanding and supportive throughout the whole process , just a few words that describe the Larkfield team . Dan and Simon worked extremely hard representing my mother’s sale . They were friendly made her feel at ease and were reliable efficient and professional . We can’t thank Georgie Vincent The senior sales manager enough whom without we would not of survived the roller coaster stressful ride of moving . Georgie was the link who held the whole chain together ! There for us every step of the way , professional trustworthy reliable , informative and honest from the first moment when putting our property on the market to the final hours of exchange . Andy her colleague was crucial in the process too informing us of updates and working tirelessly to ensure the process continued to progress . Georgie always worked above and beyond her role in the process . We thank the whole team . Words can not express how grateful to Georgie we are without her we would have been subjected to only the incompetence of the solicitors and conveyances iinvolved . I will be recommending Simon Miller to anyone who is planning to move .THANKYOU ❤️ Jo and Peter Curtis and Angela Perry

Jo · 9 February 2018

★★★★★ 5/5

Trustpilot

I am in marketing/sales and have come …

I am in marketing/sales and have come to appreciate that listening is a skill that many of us do not possess. However, Amanda Gates at the Headcorn branch, not only listened, but took to heart my desires for the perfect property, and within a week she found it!! Her excitement and enthusiasm in finding me the right property truly gave me the sense that her happiness is derived from bringing happiness to others. Amanda is professional; responsive; attentive; and so very personable. She takes her job very seriously, as do all the staff at that office, and I cannot speak highly enough of my experience so far. This is my first experience of buying a home, and Amanda is proving to be a guiding light on this journey. I would highly recommend touching base with this office and let them work their magic as they have for me!

Bev · 24 January 2018

★★★★★ 5/5

Trustpilot

We have been searching for a property …

We have been searching for a property to buy for almost a year now. As everyone knows, when buying a property it is a very important decision to make in life. We therefore want to ensure that we make the right decision to live a long & happy life in our new home.Everyone at the Larkfield branch has been very helpful. However, In particular, Dan Osborne has been with us from the beginning of our journey & has stuck with us through thick & thin. He is very easy to get on with & is a great guide. He is very knowledgeable & understands his Client's wants & needs. He is also an honest person & allows his Client to be honest in return which makes the process much easier.We are still on the search for our dream home which I am sure we will find in the not too distant future.

Megan · 11 January 2018

★★★★★ 5/5

Trustpilot

Very happy with Simon Miller…

Very happy with Simon Miller especially Wasim who has been amazing in supporting me throughout the stressful time in selling my home. Plus he got the full asking price. Nothing was too much trouble and he was happy to find out any information I needed. I am truly grateful to him and his team. I would also like to give Richard a special mention as he too was very supportive on the onset.

Sherry · 31 January 2021

★★★★★ 5/5

Trustpilot

House purchase

My partner and I have been purchasing a house through Simon Miller for what seems like forever, we have mainly been dealing with Alex and Steve, but on occasions I have also spoken with Michael. During the purchase of our house we have experienced a few issues with the vendors, and at times I can imagine this has put Alex and the team in a awkward position, but everything has been handled professionally, fairly and we were always kept up to date with what was going on.

Melanie · 3 December 2017

★★★★★ 5/5

Trustpilot

First time buyer review - Lucy White

Lucy was fabulous in helping me with my house purchase. I was a first time buyer so understandably quite nervous and unknowledgable about the whole process - Lucy was always on hand and happy to answer any questions or queries I had regarding the process. She was efficient with responding to calls and emails and gave me all the information and more that I needed. She made me feel at ease during the whole process, which can be a scary one for a first time buyer!

Natasha · 2 November 2017

★★★★★ 1/5

Trustpilot

You may end up having very serious regrets.

If you are thinking of selling a house - and you are thinking of engaging an estate agent - and you are thinking about Simon Miller and Company? Think again. I let them have keys so that they could conduct viewings and I returned home after being away for a month to find my property damaged - dents all over the front of my fridge freezer. Lack of supervision of a child banging a toy into it? Something like that. I would suggest that they must not be trusted to conduct viewings. I accept that I signed a contract without fully understanding the terms - the Property Ombudsman says that any unusual or onerous terms should be drawn to your attention. The agent talked about fees and that it was a sole agency but never mentioned the duration - an unusually long 20 weeks. Nor was it explained to me that they will seek to extend this in the event that they introduce a buyer who fails to proceed. That time gets added to the 20 weeks. So to explain that properly - if they introduce a buyer and they can out after 8 weeks you are now under contract for 28 weeks!! You could find yourself locked in for ages. In any case, you might ask what kind of agent needs 20 weeks to sell a property? Communication with this firm is laughably terrible - you'l rarely if ever get a confirmation that they have received an email. Most enquiries go unanswered. Telephone call are usually not returned and when they are, not by the person you want to talk to. That led me to make a complaint and it took about half a dozen emails, several phone calls and three days for them to even acknowledge that I had made a complaint. If this is how they treat sellers, how can you have any confidence in the way they treat buyers? So in summary - read the contract carefully and get them to vary the duration to one that suits you. Make it clear that if you need to market elsewhere after a reasonable time - say 8 weeks - that you reserve the right to do that without penalty. Do not let them conduct viewings. Finally, if you are expecting modern 21st century communications and courtesy - then you'd better go elsewhere. I've been pushed to wait out my contract period and also make a complaint to the Ombudsman about this firm - take my advice and save yourself the aggravation of dealing with this very very sub standard and expensive agent.

Steve · 22 July 2017

★★★★★ 5/5

Google

It has been very easy and friendly to liaise with Tony, Kelly and their colleagues. They are all professional but warm and respected our wishes and instructions from the outset. We had a buyer in 2 weeks and we were kept up to date at all times. Highly recommend, thank Mike & Marina O'Neill

Marina · 21 June 2023

★★★★★ 5/5

Trustpilot

Excellent first class service from Wasim Amir

Our move has been seamless thanks to Wasim Amir who has pretty much handled this move single handedy throughout lockdown.His professionalism and skill and constant liaising between all parties solicitors has ensured that the conveyancing process for our sale and purchase has kept moving enabling us to move Into our new home at the earliest opportunity.Many thanks Wasim for going above and beyond. We really do appreciate everything you have done.Pat and Nic

Nic · 9 June 2020

★★★★★ 5/5

Google

Went with Simon Miller after using another Estate Agents who let us down. From start to finish I was impressed with the communication from the whole team. Was never kept in the dark during the whole process. Special mention to Hayley who was fantastic at chasing our solicitor and organising the chain

Matt · 21 June 2023

★★★★★ 5/5

Trustpilot

Wasim's team quality services

From the initial meeting with Wasim and his team, we felt assured that our property sale would be managed in a professional and trustworthy way. He showed us consideration to our requests and answered our queries promptly. Highly recommend Wasim and his team for their quality services.

Antonietta · 17 April 2025

★★★★★ 5/5

Trustpilot

I am currently in the middle of buying …

I am currently in the middle of buying a property through Simon Miller and they couldn't have been more helpful in the process. The staff a friendly and relaxed, When viewing my house I had seen three others that day with three different estate agents and Jasmine was like a breath of fresh air, relaxed and friendly and knowledgeable about the property rather than not having a clue which is the impression I got from the others.

Vicky · 6 December 2017

★★★★★ 5/5

Google

Andrew and Hayley at Simon Miller have been amazing! they made the process so slick and easy from start to finish. Thank you all and will happily recommend SM going forward.

Debbie · 16 February 2026

★★★★★ 5/5

Google

As a potential Tenant for a property listed by the agents for the Landlord our experience has been very positive from viewing to moving in. Sandra and Lyndsey were both very helpful and responded to queries quickly and made the whole stressful moving home experience much less stressful! Thank you ladies - we LOVE our new home!PositiveResponsiveness, Quality, Professionalism

Walter · 21 June 2022

★★★★★ 5/5

Trustpilot

Fantastic service!

Fantastic service from the whole team at Simon Miller!Wasim is the ultimate professional and his help and expertise helped us to achieve full asking price for our property in a very short time frame. Paige and Elliott, who handled most of our viewings, were also excellent and kept us right up to date with all feedback.All in all a stress free experience...not often you can say that!

Angela · 2 February 2021