Every review we hold for the Lancing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt was an amazing experience. Looking for a first home is not the easiest thing, but nothing would have been achieved without the amazing, excellent, efficient and professional service we received from Jacobs Steel.
We want to thank you and wish you the best.
ΣΤΕΦΑΝΟΣ · 14 August 2023
Agent replied · 28 August 2023
Stefanos,
Thank you so much for this glowing review and we are so pleased to have made the experience easier for you. We wish you all the very best in your new home!
Mel and all the team at the Lancing office :)
★★★★★ 5/5
GoogleFriendly, helpful and dedicated. I really enjoyed working with everyone on my purchase and they really stayed on the journey with me.
Chris · 17 October 2024
Agent replied · 24 October 2024
Hi Chris,
Thanks so much for leaving this lovely review. We know you will be very happy in your new beachfront home! All the best, Mel, Richard and all the team at Lancing.
★★★★★ 5/5
GoogleAmazing service, quick communication and the team were there for us every step of the way as first time buyers! Would highly recommend!
Bethany · 24 September 2024
Agent replied · 24 October 2024
Hi Beth and Sam,
We are so pleased to have helped you find your first home. :) I am sure you will both be very happy there. All the very best to you both for the future and we hope to work with you again.
★★★★★ 5/5
GoogleWe sold our home with jacobs steel after trying a previous agent who let us down after promising heaven and earth! Ricky and the team have been straight talking, easy to deal with from start to finish and we cannot recommend them enough. Thank you for helping us find our dream home!
Jodie · 7 July 2019
★★★★★ 5/5
GoogleJust exchanged and completed after a very very long drawn out conveyance. Not possible without the agents at both ends doing an admirable job at forging on regardless of complications and objections thrown their way! Thank you JS for all your efforts! Despite the horrors, your part of the process was seamless and very efficiently dealt with by a very competent team :) Happy customer!!
Rowena · 6 July 2020
Agent replied · 6 July 2023
Hi Rowena,
We're so glad you were happy with our service and we were pleased to have been a part of your process.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleHad a very good experience with the guys here at Jacob Steele. One person in particular stood out and that was our Sale's advisor Richard. He went above and beyond (I know it is his job to get things progressing) but he was probably the best person throughout our whole, stressful process!PositiveResponsiveness, Professionalism
Sian · 25 August 2022
Agent replied · 6 July 2023
Hi Sian
Many thanks for leaving us such a glowing review. We will be sure to let Richard know what an asset he is to us (even though we tell him daily what a superstar he is!). I am pleased he got you over the line and I would love to see what you do to the place when finalised.
Mel and all the team at Lancing Jacobs Steel
★★★★★ 5/5
GoogleThere was efficient management of my sale, and good communications at every stage. I'd be happy to use Jacobs Steel again.
David · 7 July 2017
Agent replied · 6 July 2023
Dear Mr Young - it was our pleasure
★★★★★ 5/5
GoogleIt's been an absolute pleasure to buy a property from Jacob's & Steel,from my enitial viewing to the final process the J&S Lancing branch and their team have been there to help with questions and keep me informed with regular updates via email and phone calls. A polite and professional team most highly recommend. Thank you .PositiveProfessionalism
Reuben · 25 October 2021
Agent replied · 6 July 2023
Hi Reuben
Many thanks for leaving such a glowing review for our team. It was our pleasure to assist you and we very much hope in the future you will come back to us, should you need any assistance. All the very best, Mel and all of Team lancing
★★★★★ 5/5
GoogleHad a fantastic experience with Jacobs Steel in Lancing, Jake was fantastic at keeping us informed of property coming on to the market, even though we didn't end up buying through Jacobs Steel they were by far the best agent in the Lancing area at keeping in touch with us! Thoroughly recommend.
Kirsty · 7 July 2017
★★★★★ 5/5
GoogleA fantastic Team/ Agent. They couldn’t have done enough to help myself! Especially Mark Coleman, who has helped, no end to get us the Mortgage we required. Each and every one of them have been brilliant when I’ve needed any assistance. Would highly recommend to any Future buyers/ sellers.
Watts_Salvage · 7 July 2019
★★★★★ 5/5
GoogleEveryone I dealt with in this branch have been brilliant, really helpful, on the ball and do what they say they are going to do. I was always kept in the loop on what was going on and always got a response or call back in a quick time frame, overall very happy.PositiveResponsiveness, Quality, Professionalism
Aarron · 25 August 2021
Agent replied · 6 July 2023
Hi Aarron,
Thank you for sharing your experience on this platform. We're really pleased we were able to assist you with your move!
If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 4/5
GoogleJacobs Steel dealt with our property purchase fantastically, due to circumstances we were in a rush to buy and complete. Jacobs Steel made the process incredible easy. They kept excellent lines of communication throughout the process keeping us informed at every stage, they were efficient, professional and friendly. I would highly recommend themPositiveResponsiveness, Professionalism
Jamie · 25 August 2021
Agent replied · 6 July 2023
Hi Jamie,
Thank you for taking the time to share your experience. We really appreciate it.
If we can ever help again in the future, please let us know. In the meantime, if you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners, landlords, buyers and tenants.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 5/5
GoogleThe recent experience of selling my property through Jacobs Steel proved an excellent decision __ first foremost they work as a team, all most pleasant and professional BUT they also know how to listen ! Difficult to believe there is anyone better __ so FIVE stars are definite.
Ronald · 6 July 2022
Agent replied · 6 July 2023
Dear Ronald
Thank you so much for taking the time to leave us such a great review. We are so pleased to have helped you. Mel and all the Team at Lancing.
★★★★★ 5/5
GoogleExcellent estate agent phoned us every day to keep us informed of what was going on and made our ride a lot smoother than another estate agent in lancing no names mentioned!!!
So thank you josh Jake and Chris for being the best agents in lancing we have moved many times so we know what we're talking about a truly professional bunch of guys
Bobby · 7 July 2017
Agent replied · 6 July 2023
Thank you for your review, we're so glad we could help.
★★★★★ 5/5
GoogleResponsive and helpful. Was a pleasure buying from them. Thank you!
Laura · 3 December 2024
Agent replied · 10 December 2024
Thanks Laura, for taking the time to leave us this 5 star review. Wishing you and your family all the very best.
Mel and all the team at Lancing
★★★★★ 5/5
GoogleProfessional local (Lancing) Estate Agent. Handled our house sale & new home purchase efficiently and responded to issues & enquires timously.
Derek · 25 June 2024
Agent replied · 24 August 2024
Dear Derek and Lois,
Many thanks for taking the time to leave us a review. It was a pleasure not only to sell for you, but also to find you a home you can really make your own. We hope that you will be very happy there. All the very best for the future.
Mel, Ross, Rachel and all the team in Lancing
★★★★★ 5/5
GooglePurchased our new house through Jacob Steel. Great team and a special thank you to both Mel and Richard who ensured a smooth transition through the whole process. Great stuff! Come highly recommended!
Simon · 9 October 2023
Agent replied · 26 November 2023
HI Simon
Thank you for taking the time to leave us a lovely review and I am pleased we made the transaction as smooth as possible for you. All the very best in your new home and you know where we are.
Mel Richard and all the team at Lancing Jacobs Steel
★★★★★ 5/5
GoogleCouldnt have been more helpful throughout. Everyone I spoke to at the Lancing office, as well as Richard who helped us complete the purchase was friendly and quick to respond which was handy given the short amount of time we had to get everything done. Highly recommended.
Iain · 6 July 2022
Agent replied · 6 July 2023
Hi Iain,
I hope you have settled in well to your new home. Many congratulations to you and thank you so much for taking the time to leave this kind review. If you ever need anything in the future, do let us know
Mel, Richard and all the team at Lancing.
★★★★★ 5/5
GoogleI always get great service and professionalism from everyone here. Jake is always especially helpful!
David · 7 July 2017
Agent replied · 6 July 2023
Thank you for your review - Jake is really good at looking after his clients!
★★★★★ 5/5
GoogleI had previously dealt with Perry, Jake and Ricky from Jacobs Steel in Lancing, they had kept me up to date with all new properties which were coming to market and keeping in constant contact with me. Highly recommend them as an agent!!!
Ryan · 7 July 2019
★★★★★ 5/5
GoogleI have just bought my first flat, through Jacob Steel. Perry Crew, Chloe Watts, and Matt Jacob have literally been amazing. So helpful, patient, and thoughtful throughout. Nothing has ever been a bother for them. Estate agents often get a bad rep - but these guys have really restored my faith in them. Thank you
Robin · 6 July 2020
Agent replied · 6 July 2023
Hi Robin,
We can't thank you enough for your kind words. Thank you for taking the time to leave such a glowing review.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleAfter searching for so long we finally found our new home via Jacob Steele in Lancing. The team were so helpful and informative about the property we had found. Thanks to Jake for helping make our transition to Lancing so easy.
Marie · 7 July 2019
★★★★★ 5/5
GoogleJacob Steel have been very supportive throughout our move. They have worked diligently on our behalf and managed to get viewers for our property most weeks. You need an estate agent that will get the best for you, and Jacob Steel have certainly done that especially in the final negotiations before moving
A · 11 January 2021
Agent replied · 10 January 2025
Hi Denise,
We're so pleased we were able to produce the results you were looking for; and thank you so much for your kind and honest words in this review.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleA professional service from start to finish.
Spacedrifter1961 · 28 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
