Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlerecently bought property from r and b estates and would like to say that jodie was just fab !!.. when inevitably a problem arose jodie sorted it professionally and calmly making sale go through quickly and smoothly as with all staff they where excellent in there manner and i would recommend r and b estate agents in lancaster to everyonePositiveResponsiveness, Quality, Professionalism, Value
Ian · 25 August 2021
Agent replied · 24 August 2024
Hi Ian, thank you for the fabulous review. We will pass these kind words on to Jodie and all the staff at R&B Estate Agents.
★★★★★ 5/5
GoogleGreat communication, friendly service and a smooth purchasing process so far. Thanks to Hannah for the work done to date! Recommended
Linsey · 27 January 2024
★★★★★ 5/5
GoogleThanks to Tracey and the team they made a difficult time much more bearable
Kept me up to date every step of the way couldn’t recommend enough
Lyndsay · 25 August 2023
★★★★★ 5/5
GoogleI have recently bought a property with R & B, Jodi was fantastic from start to finish with us liaising with the seller, giving general information on the property and easy to contact! Will defiantly use them again
Soph · 25 August 2022
★★★★★ 5/5
GoogleTracey has been outstanding in help and support through our house moving. She is professional and caring and we would like to thank her.
Janet · 29 October 2023
★★★★★ 5/5
GoogleR&B have fully managed our rental property for 6 years and the service is excellent. Everything is dealt with quickly and staff are always really helpful.
Rebecca · 25 August 2023
★★★★★ 5/5
GoogleTracey at R&B estate agents dealt with our house purchase, she was professional and very easy to talk with. Thanks so much Tracey.
Janet · 29 October 2023
★★★★★ 5/5
GoogleI phoned for a valuation of my mother's property, Hannah was very respectful and accommodating. I would highly recommend RB for service and professionalism
Tim · 25 August 2023
★★★★★ 5/5
GoogleThe whole process of selling & buying & all the different sollicitors etc involved the only actual helpful humans in this process was Tracey & the team at R&B.
Thank you guys, we got there in the end.
Baz · 21 March 2025
★★★★★ 5/5
GoogleJodi and the team are so helpful, can't say enough good things about their service and expertise, would recommend them to anyone.
REGO · 25 August 2023
★★★★★ 5/5
GoogleRecently bought my first home and Tracey really helped me through it and was brilliant throughout! R&B did a great job supporting me in the purchase of my house. They were very professional, friendly, supportive and efficient.
Ryan · 25 August 2023
Agent replied · 24 August 2024
Thank you Ryan, it was a pleasure to help, I hope you are settling in well to your first home and enjoy that fantastic garden come summer time!
★★★★★ 5/5
GoogleOur house had been on the market for nearly a year with two other estate agents. We put it up with R and B and it sold within two weeks. They are the utmost professionals but always give a personal touch too. Communication was excellent with frequent updates every step of the way. My house sale was seemless and the staff where amazing. Now selling another property and using R and B. Thank you so much as always !PositiveResponsiveness, Quality, Professionalism, Value
Melissa · 25 August 2022
★★★★★ 5/5
GoogleWe purchased a property listed with R&B and weren’t disappointed with their service. As soon as we saw the house we were welcomed by the friendly agent, who wasn’t like some of the others in the area (tacky, cheesy and persuasive.. we had seen 12 properties by this point so had a fair idea of what the viewings would be like based on the company they were listed with). Their agent was funny, pleasant and keen to talk without an over sell. We loved the house immediately and put an offer in as soon as we left, which despite it being last thing in the day, they were accommodating and promised to do all the could. We got confirmation of the offer acceptance quickly the following morning and off we were. We were kept up to date of all processes and stages of our purchase right the way through, and their assistance and support was invaluable. We had no issues with the estate agent we used to sell our house but if we had to sell again they would be high up in our choice of agents. All in it’s been a great positive experience which has helped ease the house purchase stress!PositiveResponsiveness, Quality, Professionalism
Samantha · 25 August 2022
★★★★★ 5/5
GoogleI cannot fault the service of the team. Extremely friendly and professional from Tracey. Helpful with any questions I had and helped it all move smoothly.
Joanna · 11 July 2025
★★★★★ 1/5
GooglePlease think about the people that own houses, next-door to your tenants cats everywhere messing in your garden please think about the people that have Bought there Houses next-doorNegativeResponsiveness
Sheila · 9 January 2024
Agent replied · 8 January 2025
We are sorry that you felt the need to leave us a low review for next door neighbours cats! For future reference, please be more than welcomed to contact us on 01524 889000 with any issues or questions you may have, and we would be more than happy to assist you with anything!
★★★★★ 5/5
GoogleGood communication throughout, Tracy was always friendly and efficient, brilliant job, thank you.
Jen · 28 December 2023
★★★★★ 5/5
GoogleOnce again the team at R&B have successful sold our house. Sold subject to contract within one week and Completion achieved without hitches or problems. A really professional and friendly team. Thank you R&B.
Michael · 25 August 2023
Agent replied · 24 August 2024
Thank you Mike, it has been wonderful selling all of the properties for you, particularly after over a decade of business with yourself on the lettings side! We're so glad this one was another quick sale and smooth transaction. All the best for the future!
★★★★★ 5/5
GoogleWe have recently sold our house with R and B and could not fault them. Great service and communication throughout. A special thank you to Jodi who was really great to deal with throughout.PositiveResponsiveness, Quality, Professionalism
Ali · 25 August 2021
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish.
Communication between buyer/seller/R&B was the best I have ever experienced and this is the third time I have bought and sold in the area.
The team are also incredibly efficient at moving a sale forward and always aware of how both parties are progressing.
Would be more than happy use R&B again.
Anna · 26 August 2019
Agent replied · 24 August 2024
Thank you Anna, for your kinds words.
★★★★★ 5/5
GoogleTracy has been helpful and efficient at all times. Best selling experience I have had .
Graham · 25 August 2023
★★★★★ 5/5
GoogleA wonderful company who go out of their way to help, they helped keeping things moving along and provided us with good recommendations for additional services e.g. financial advisors and solicitors. Made the process smooth from start to finish and eased us into buying our first property. Thank you so much R&B x
Holly · 25 August 2020
Agent replied · 24 August 2024
Thank you for taking the time to write a review, we appreciate your feedback and are very happy to hear this. We wish you all the best for the future Holly.
★★★★★ 5/5
GoogleI have used this company twice this past year and on both occassions the service they provided was exceptional across the board.
The most recent sale in particular had many obstacles to overcome and Judith in particular was always on hand for suport and to make the required communication to get these issues resolved.
I have all ready and will continue to recommend this company to friends and family as they have been excellent throughout. I honestly cant fault them at all.
Thanks to all the team
PaulPositiveResponsiveness, Quality, Professionalism
Paul · 25 August 2021
★★★★★ 5/5
GoogleWe just sold our old home and bought our new home with R&B. We couldn't have had better expertise or experience behind us. Everyone at R&B is exceptionally good at what they do and they are definitely the best estate agents in Lancaster. We were so impressed with Jodi, Kate and Lee who we dealt with. We could not have asked more of them. We previously had a bad experience with a very well know estate agents in Lancaster so we weren't sure who to use but absolutely made the right decision. We have since recommended them to two more happy customers!
Kate · 25 August 2021
★★★★★ 5/5
GoogleI’ve just started the moving house process but Hannah Sloan at R&B has been perfect so far. Nothing seems too much trouble and I am amazed at how quick and seamless are offer being accepted was, definitely making this process less stressful than experienced in the past when moving house, beyond impressed so far!
Tom · 28 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.