Trusted Agent profile · Lancaster
★★★★★
218 reviews across 1 platform
Castle Chambers, 60, Market Street, Lancaster, LA1 1HP
R and B Estates's office in Lancaster, at Castle Chambers, is rated 4.8 out of 5 across 218 reviews on 1 platform, including 218 Google reviews rated 4.8.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service, very polite over the phone and very helpful in these uncertain times. would highly recommend using this company if looking for a house in the Lancaster area. 10/10PositiveResponsiveness, Quality, Professionalism
Thank you for your review. We appreciate the feedback. Good luck for the future.
5/5
GoogleHi, I would like to just say how amazing the estate agent was that attended the viewing yesterday. Dan, made us feel very welcome and was a great help answering the questions we had. As this was our first ever viewing we were nervous on what to expect but this gentleman made us feel relaxed, and reassured! 10/10 service! Thank you very much!PositiveResponsiveness, Quality, Professionalism
4/5
GoogleWould recommend R&B Estates for their professional service. Communication seems to be key in house selling and the whole team were adept, although the sales manager, Tracey, excelled. Her determination to move the administrative process through as smoothly as possible once the sale reached the legal stages, keeping channels of communication open on all sides was impressive. Thank you for a satisfactory and relatively speedy sale in a subdued property market.
5/5
GoogleGreat Estate agents. Highly recommend to anyone looking to sell a property. Professional friendly staff. Special mention too Jamie and Tracey who in my opinion went above and beyond expectations. Thanks to everyone at R&B.
thank you ever so much for the great review. We will be sure too pass the message on to Jaimie & Tracey.
5/5
GoogleJust rented from the RB agent,and the process was very efficient and professional. Jodie@RB, was really supportive and kind, and readily responds to your concerns. Would recommend RB agents, at any time.
5/5
GoogleI’ve just started the moving house process but Callum at R&B has been great. Really friendly and approachable, always got back to me if I have any questions. Nothing seems too much trouble, definitely making this process less stressful.
5/5
GoogleI recently bought a house from R&B. They use an intermediary, in my case, Tracey, who liaised with me, the sellers and our solicitors. This really helped the process along because I knew that I would be regularly updated as to progress and could always query things with her along the way. Thank you.
5/5
GoogleI’ve rented a property through R&B for the past few years. We’ve recently move into another property but I’d just like to thank the lettings team; Particularly lettings manager Jodie. She’s been fantastic with us throughout the whole process. Nothing has ever been to much! She’s a credit to R&B. Thanks again x
5/5
GoogleGreat service, all the team were very professional and kept us up to date throughout the entire process! Thanks especially to Lee, Timon and the lovely Jodie!
Hi Emma, thank you for your lovely words. We will be sure to pass the message on to the R&B team! We are very pleased to hear your experience with R&B and we wish you well for the future.
5/5
GoogleThe customer service was outstanding. Can't thank enough Tracy&Rebecca for all guidance and support they have given throughout pur journey to get our property. R&B is highly recommended 😊😊😊 …
5/5
GoogleWe’ve let a property through R & B recently and the service has been second to none. Tenant found quickly, checks done quickly with the girls keeping us up to date every step of the way. All very very good.
5/5
GoogleWe rented out our house with R&B and they where amazing everything we asked they helped us where fast with everything kept us all update with everything would highly recommend
5/5
GoogleWe rented out our house with R&B and they where amazing everything we asked they helped us where fast with everything kept us all update with everything would highly recommend
5/5
GoogleI cannot thank R & B enough for helping my family and I find a home, especially phoenix, she has been nothing but friendly,helpful and supportive through the whole process!
5/5
GoogleThank you to the amazing Tracey Love! I don' t what we'd have done without you, nothing was too much trouble. What a great team
5/5
GoogleThe team at R&B Estate Agents are very professional and efficient. They have recently let 2 of our properties and I was most impressed with the service. Would highly recommend. Jan
1/5
GoogleWorst ever estate agent and the person who gave them 5 Lee is the manager. Hilarious
5/5
GoogleBoth Lee and Tracey have been exceptional in helping and encouraging us through a very difficult sale and purchase. They have been willing to go the extra mile to ensure that all processes were covered and it has been a pleasure dealing with them. We would have absolutely no hesitation in recommending them to anyone wanting a reliable team to help sell their property.
5/5
GoogleI have experienced a simple and relatively straightforward purchase of my first property with R&B. I would like to give a special recognition to Jodie for her continued communication throughout which has helped us throughout the process. Would recommend using R&B following our experiences with them. Thanks againPositiveProfessionalism
5/5
GoogleFriendly and helpful
Thanks Phil, we are always happy to help! Hopefully not long now until you are in your new home - always exciting when it's your first home too!
5/5
GoogleTracy at R&B was exceptionally always on the phone to us always trying to help where she could made a stressful experience a little easier
5/5
GoogleFantastic estate agent. Very friendly and always there to help.. Tracy love is exceptional very very good at her job goes over and beyond to help.i would definitely recommend.
5/5
GoogleR&B have been professional and helpful during our 3 years of tenancy in one of their properties. Maintenance issues were dealt with quickly.
5/5
GoogleFantastic service as a complete newcomer to the area. With the help of Hannah I've just completed the purchase of my perfect home. Hannah's an asset to your team - thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
R and B Estates's Lancaster office has 218 reviews across 1 platform: 218 on Google.
R and B Estates Lancaster is rated 4.8 out of 5 across all 218 reviews, and 4.8 out of 5 on Google from 218 reviews.
R and B Estates Lancaster, Castle Chambers, 60, Market Street, Lancaster, LA1 1HP.
