5/5
GoogleI recently sold a property through R&B estate agents and dealt mainly with Hannah. She is a pleasure to work with and nothing is too much trouble for her. Would certainly recommend this company to anyone looking to sell their property
Trusted Agent profile · Lancaster
R and B Estates Lancaster reviews
★★★★★
218 reviews across 1 platform
Castle Chambers, 60, Market Street, Lancaster, LA1 1HP
R and B Estates's office in Lancaster, at Castle Chambers, is rated 4.8 out of 5 across 218 reviews on 1 platform, including 218 Google reviews rated 4.8.
Reviews
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
Google5/5
GoogleI am more than pleased with the polite professional service I received whilst making my enquiries into renting accommodation, and so I am able to highly recommend R & B to anyone like myself who is searching the private sector housing.
5/5
GoogleWe had a great experience with R&B Estate Agents, the team were really great and knowledgable. We were really impressed! We were buying our first home and the team were so friendly and helpful and they always kept us in the loop, which we really appreciated. I would highly recommend the R&B team to everyone.
5/5
GoogleThroughout all my interactions R & B acted professionally, providing valuable support and assistance. Despite being an experienced seller, a number of unforeseen circumstances led to my sale being a rather protracted process. Without exception, R & B were excellent in dealing with the nuances of my transaction. Happy to recommend them to others.
4/5
GoogleI completed on my recent purchase 2 weeks ago. Since taking over my purchase Tracey couldn’t have been more helpful in pushing the completion through. Would highly recommend.
5/5
GoogleExtremely professional, would highly recommend. Hannah put me in touch with a mortgage advisor and it has been a massive help. She is an asset to the company!
5/5
GoogleSelena, her colleagues and the landlord were all very helpful and made the process of completing our tenancy agreement easy
5/5
GoogleWe recently purchased a property from the Lancaster office. Jodi in sales was professional throughout, replied to all emails and telephone calls in a timely manner. Would strongly recommend R&B. Well done and we will be very happy in our new home.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleCan't fault Tracey from R&B, she went above and beyond time and time again. Thank you so much.
5/5
GoogleThe team helped me from start to finish in finding a place to rent to getting the keys. While I was going through a tough time personally
5/5
GoogleBrilliant service from Tracey Love. Really on top of things and a calming influence in times of stress!
5/5
GoogleR&B have been great keeping us informed so the MACKINTOSH FAMILY would like to say thank you for selling our childhood home
5/5
GoogleTracey Love really went above and beyond,not once but twice to help us achieve the sale of the property,csnt recommend them enough.
5/5
GoogleWe have just purchased through R&B. All the contacts we have had - including two viewings prior to offer, and one following exchange - were conducted in an efficient and friendly manner
5/5
GoogleBy far the easiest experience I have had renting a property. Issues that have arisen have been addressed fast and with minimal disturbance. Jodie and the rest of the team have been professional and friendly with every interaction!PositiveResponsiveness, Professionalism
5/5
GoogleR&B have been honest and transparent in the process of finding a flat to rent, and this was not the case with some agents in Lancaster. My agent, Helen Walsh, has been very organised and helpful. I highly recommend.PositiveProfessionalism
5/5
GoogleA very professional team with outstanding results
Agent replied · 24 August 2024
Thank you Mark for taking the time to write a review, we appreciate your feedback.
5/5
GoogleGreat staff who always communicated very well and were a pleasure to deal with.
5/5
GoogleJudith and Leah worked professionally with excellent communication. Would highly recommend them for the service they offer. Many ThanksPositiveResponsiveness, Professionalism
5/5
GoogleVery nice service and an efficient agency. I recommend !
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
We are indeed mortified to see this rating appear on our page. We pride ourselves on the service we offer as you can see from the other reviews. I would welcome the opportunity to discuss any dissatisfaction you may have with R&B's service in the hope I can put things right. Please email me direct on charles.forshaw@rbestateagents.co.uk
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
