Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI sold my house through this estate agent and received excellent service at every point. I was updated every 2 weeks, called before every viewing and given feedback after each. I never had to chase and was always kept up to date so many thanks to Maddy and Jared who were very professional & stayed in touch frequently. Once the property started to go through conveyancing, I dealt with Tracey who called every week and helped negotiate & push the sale through to completion. Excellent service and communication throughout - highly recommend!
Teresa · 10 August 2025
★★★★★ 5/5
GoogleJodie at R&B has managed my flat for the past eight years whilst I have lived overseas. She and her team have taken care of all aspects of tenant management from finding tenants, to keeping them happy and fixing things when they were needed. Jodie has done a superb job, she's been proactive, thorough and very professional throughout, even during stressful times. I could not be more pleased nor want for anything better or different. As an absent landlord it's important to have an agent that is reliable and who can be trusted to see things through, Jodie is all those things and I have been very pleased.
Robert · 11 July 2025
★★★★★ 5/5
GoogleWould highly recommend R&B Estate Agents & would give more than 5 stars if we could. From start to finish the service we received was excellent. We received email confirmation for EVERY viewing followed by a phone call with feedback. Once an offer was accepted we were transfered over to Tracey who every week up until completion phoned us to give us an update. We knew where we stood every step of the way. Many thanks Tracey and the team .
Ana · 11 June 2025
★★★★★ 5/5
GoogleI've just sold a house through R&B, having bought through them 7 years ago. Everything was handled perfectly, lots of viewings and an offer secured within a couple of weeks of being listed. I was kept up to date by Maddy & Jared initially, then Tracey pushed things through to completion. Tracey was super helpful with rounding up the estate agents and solicitors for my new house, ensuring completion happened on the day planned despite last minute hold-ups!
I'd definitely recommend selling through R&B.
James · 22 March 2025
★★★★★ 5/5
GoogleMy partner and I had have just bought a beautiful house, which we will enjoy making our new home. We are delighted with it, but the journey here has been really tough. We had the most excellent and professional service from GF. I'd like to particularly thank Aimee, who in the initial viewing stages was very helpful. She answered all our questions and found out the answers to quite a few more of our queries by getting in touch with the vendors. She was happy to show us the property several times, which was critical for us in helping us make up our minds. I'd also like to thank Tracey who was persistent, active and extremely diplomatic during the legal side of the conveyancing - a very challenging process.
Carol · 3 December 2024
★★★★★ 5/5
GoogleWe recently purchased a property through R & B estate Agents and even though we were moving from far a field, every single time we called with a question or query, as first time buyers to a new area, Jodi was outstanding as a contact and a person to talk to. She made us feel confidant in our move and re-inbursed that we had made the right choice because of her friendlienes and willingness to help. We dealt with other members of the team for viewing properties, and the two different chaps we saw were smartly presented, knowledgeable about the local area & approachable which just emplified the feel that R&B Agents are without a doubt very good at their job.
Barry · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your review and very kind sentiments. I do hope the cats were ok on the journey up. Quite an adventure for them I expect. Welcome to the area and to your new life in Morecambe from Jodi and all the team at R&B.
★★★★★ 5/5
GoogleThank you R&B , especially Tracey Love for your outstanding support in securing our new property.
Your professionalism, patience, and market insight made all the difference. We truly appreciated your clear communication and dedication throughout.
Tracey made what could be stressful feel smooth and straightforward. Grateful to have worked with such a committed and trustworthy team! Special thanks to Jared as well.
Venkatakrishnan · 6 June 2025
★★★★★ 5/5
GoogleJust wanted to say a huge thank you for all your assistance in purchasing our new house. It was a stressful time for us but your reassurance and constant updates helped us enormously. We really felt that your commitment went above and beyond in every aspect. Thank you to every member of the team you are all awesome but an especially big thank you to Judith whose positivity and enthusiasm kept us going. I’m hoping that this will be our forever home but we will definitely have no hesitation in recommending you to our family and friends.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 25 August 2021
Agent replied · 24 August 2024
Thank you Sue for your review.
★★★★★ 5/5
GoogleThank you so much to Jodi and the team for everything you have done to enable us to secure our dream project property. From start to finish during a challenging process, you have kept us calm, informed, advised us and made the process as smooth as it could have been considering the difficulties we faced throughout. Couldn’t recommend you highly enough. You went above and beyond and we are very thankful for it.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 9 January 2022
Agent replied · 8 January 2025
Thank you Rachel for such lovely words! We shall pass on the fabulous review to Jodi. All of us from R&B wish you well for the future in your dream home.
★★★★★ 5/5
GoogleThank you so much to Jodi and the team for everything you have done to enable us to secure our dream project property. From start to finish during a challenging process, you have kept us calm, informed, advised us and made the process as smooth as it could have been considering the difficulties we faced throughout. Couldn’t recommend you highly enough. You went above and beyond and we are very thankful for it.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 25 August 2021
Agent replied · 24 August 2024
Thank you Rachel for such lovely words! We shall pass on the fabulous review to Jodi. All of us from R&B wish you well for the future in your dream home.
★★★★★ 5/5
GoogleThank you Tracey for your support throughout the process of buying my house, you are a real superstar. I was relying on you more than my solicitor. Every time I had enquiries you were there for the right support. I would give you 10 star rating if there would be an option. Thank you once again ❤️❤️.
Kiranjot · 25 March 2025
★★★★★ 5/5
GoogleJust to say that that without the help support and regular updates provided by Tracey Love at R&B, who dealt with the sale of a number of properties for us over the last six months, this would have been a very stressful time for me. Tracey was the reassuring constant throughout, an absolute gem!
Jo · 25 August 2023
Agent replied · 24 August 2024
It has been an absolute pleasure Joann, thank you so much for choosing us to sell all of your properties. We hope you enjoy your new home and the well earned rest after the property sales!
★★★★★ 5/5
GoogleSelling our house with R&B Estate Agents was a breeze, and it's all thanks to Callum. His knowledge of the market and strategic approach were instrumental in getting our property sold quickly and at a great price. Callum's communication was impeccable, keeping us informed and addressing any concerns promptly. He demonstrated a genuine commitment to ensuring our satisfaction. We couldn't have asked for a better agent. We highly recommend R&B Estate Agents, and specifically, Callum, for anyone looking to sell their property with confidence.
Thomas · 28 November 2023
★★★★★ 5/5
GoogleWe have rented from R&B for around 7 years before buying our first home and they have been absolutely fantastic. The houses rental price have always been fair but competitive and the maintenance team really do ensure they are kept in good condition. The team are always easily contactable and helpful - a big shout out to Chloe who has also been happy to help and made the process of ending our tenancy stress-free.
Tara · 27 March 2024
★★★★★ 5/5
GoogleAfter accepting an offer on our house Tracey took over as our point of contact she was amazing! Going above and beyond keeping us and our buyer up dated with any new information, maintaining the sale. Nothing was to much trouble and Tracey would help resolve any issues or sticking points. I looked forward to our weekly call as there was always a positive outcome or progress with the sale. Tracey even helped guide me with our purchase.
Tracey was essential in helping the sale run smoothly and we couldn't have done it without her! It makes for an outstanding service, thank you so much.
Emily · 29 October 2023
★★★★★ 5/5
GoogleVery, very happy & pleased with the dealings we received from R&B as a whole, namely Tracey Love and Amanda Broster, also Hanna, Callum and the lovely Haley.
We both Sold & Purchased through R&B and associated Agents GF Properties, it was a fruitful experience and mostly smooth running's, prompt responses & returned calls. Wonderful.
Tracey was ever diligent in keeping us up to speed in the wait & passing timeframe that was present on our Purchase end, owing to 'Probate' type activity that was happening from the Vendors end, she not only kept all parties 'up to date', but Tracey herself implored us to chase & peruse each of our own Solicitors & Legal teams to insist they get 'On the Case'... a very astute & thorough gal is she. THANK YOU Tracey Love.
TOP Marks and as to Buying and/or Selling, we know where to go - R&B Estates. Much Obliged.
James & Catherine Glen.
Ji · 25 August 2023
★★★★★ 5/5
GoogleWe have just solded our house with R&B and I couldn't recommend them more .
Hannah that was dealing with our sale has been amazing! At the most stressful time of my life she has been so helpful and has reassured me every step of the way .
I was never left wondering how a viewing went and I have always felt she was doing her best to try and sell our house.
I would highly recommend R&B and I would recommend Hannah highly!
Thank you so much!
Amie · 25 August 2023
★★★★★ 5/5
GoogleMe and my partner have recently rented through R&B Estate Agents. Phoenix was handling the property we've moved into. The whole process from viewing to getting the keys has been incredibly smooth and very professional! She has been fantastic to deal with (the only estate agents we've had that have turned up on time to a viewing!). Managed to get our key handover pushed through in one day once all checks were completed! Incredible and could not recommend more! Thank you!
Savannah · 25 August 2023
★★★★★ 5/5
GoogleFrom the outset, after putting in our initial offer for a property, R&B were excellent in maintaining communication during the ensuing process. From the point of informing us that our offer had been accepted, through the process of addressing relevant questions that arose regarding the property, contact with the office was efficient, courteous and very helpful. As the purchase process began to lag over legal matters, Tracy was brilliant in applying appropriate pressure where it was needed and keeping us informed at every stage through to successful completion. Many thanks, R&B!
Barry · 25 August 2023
★★★★★ 5/5
GoogleAmazing service, me and my partner bought a house through R&B estate agent,from Hannah on the sales department to Tracey completing the sale was the perfect service we could'nt fault any work they did . Went above and beyond to help . Thank you Hannah and Tracey
Toni · 25 August 2023
Agent replied · 24 August 2024
Many thanks Toni - Hannah & Tracey were more than happy to help and were so pleased for you when it all went through - wishing you every happiness in your new home!
★★★★★ 1/5
GoogleIf you want a visual representation of how poor R&B are, see our sign that has been left for months after our contact ended with them.
I don’t think R&B would be able to sell ice to an Eskimo! Their utter lack of professionalism and blatant lack of sales skills are some of the many reasons we wanted out of our contract asap.
They employ random people to show houses and have absolutely no idea how to sell anything.
We switched from R&B to YesMove, and within 5 days our house sold for asking price!
If you want your house sat on the market and loads of uninterested buying wandering through your home, choose R&B!
Kaleigh · 18 August 2025
★★★★★ 5/5
GoogleWe have recently sold our property with R&B Estates and the service we received from Tracey and Hannah was fantastic from start to finish. We were kept up to date throughout the process and all transactions were dealt with professionally and quickly.
Tracey liaised with us and the buyer's solicitor, which made for a smoother and faster sale.
Great service and I highly recommend R&B Estate Agents if you're looking at buying or selling a property.
David · 25 August 2023
★★★★★ 4/5
GoogleCurrently buying a house through R&B, great company, always very helpful, arrange viewings out of hours to suit our needs and have dealt with hannah sloan, who has been a pleasure everytime I have rang. Thank you.
Update:- we have now exchanged contracts and would like to thank Tracey Love for her help, support and guidance whilst going through the buying process. It's been a rocky road but we are now there. Thanks Tracey xx
Lisa · 25 August 2023
★★★★★ 5/5
GoogleI’m in the process of selling a house. Hannah and team have been brilliant to deal with, striking a great balance between professionalism and a friendly helpful approach. Whenever snags have arisen with the sale she has always been at the end of the phone or online to reassure, advise and promptly liaise with the buyer. Hannah is certainly an excellent representative for Ratcliffe and Bibby and I have no hesitation in recommending them.
Sheila · 25 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.