Trusted Agent profile · Lancaster
★★★★★
218 reviews across 1 platform
Castle Chambers, 60, Market Street, Lancaster, LA1 1HP
R and B Estates's office in Lancaster, at Castle Chambers, is rated 4.8 out of 5 across 218 reviews on 1 platform, including 218 Google reviews rated 4.8.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
GoogleIt’s amazing service. R&B recently helped us purchase of the house and from arranging viewings to process every purchase steps. Especially Hannah and Kate are always friendly, helpful, and efficiency. Would not be hesitate to refer them my friends.
5/5
GoogleCan not thank the staff of R&B enough they have been very helpful and supportive especially Tracey and Hannah. They have kept us up to date through the whole purchase of our property we cannot thank them enough.
5/5
GoogleR&B were great to deal with - unflappable, patient, friendly and handled stressed buyers and sellers with humour and tact. Hannah Sloan was particularly helpful and I could not have had a better experience with them. Highly recommended!
5/5
GoogleA big thank you to Tracey for all her patience and understanding waiting for the probate needed to sell my late parents property. She handled everything professionally, ending in a smooth completion last Friday.
5/5
GoogleI had the great pleasure to deal with Phoenix in Letting. She is so helpful and did everything she could to make my move into my rental as smoothly and efficiently as possible. Highly recommend This Agency
5/5
GoogleWe are very pleased with the standard of service R&B has provided to help us let our property and in particular Jodie & Phoenix who have been very responsive and kept us updated on the process.
5/5
GoogleR&B have been nothing short of exceptional throughout the sale of our property. They (in particular Jodi) have been on hand every step of the way, in an often stressful transaction, to offer support and advice throughout. I wouldn't hesitate in recommending them to other people thinking of selling their property.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleTracey was extremely helpful throughout and I really appreciated the weekly updates regarding any developments. Thank you Tracey, you were great!
5/5
GoogleWe previously rented out one of our properties through another Letting Agent, and found the whole process rather stressful, time consuming and quite demanding on our part. During a void period, we were recommended to use R&B. A totally stress-free process, good communications from the start, promptly returned emails, phone calls etc, good advice, and refreshingly professional processes, a breath of fresh air. We look forward to placing more business with R&B
5/5
GoogleRecently sold my house with R&B - Hannah was amazing sorting out the viewings and Tracey was brilliant at helping the move go forward and communicating between myself and the buyer - Thank you
5/5
GoogleR&B have been great to deal with during my house sale / purchase. Lee valued my house and it sold v quickly. Jodie was professional, friendly and good at keeping me informed about what was happening. Thanks to all the team at R&B 🙂PositiveResponsiveness, Professionalism
5/5
GoogleJodi and Lee were very helpful and got us to the place we wanted to be. Thank you.PositiveResponsiveness, Professionalism
You've been a pleasure to deal with Mr Powell, and we thank you for your 5 start review. We wish you all the best for the future.
5/5
GoogleExcellent, professional service from everyone I spoke to - in person, on the phone, and by email. The team did everything they could to help my sale complete quickly and I found the whole process easy and stress-free thanks to their care, attention and expertise. Thank you to all for an excellent service and at a far better price than many competitors!!PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much Jess. Great reviews in these strange times are always appreciated !
5/5
GoogleTracey was amazing and made selling so much easier. We would definitely use her again.
5/5
GoogleFrom the start of my buying process to the finish, R&B, and Tracey have been fantastic. Organising viewings was very straight forward, and any questions I had through the process were answered quickly and thoroughly. I felt well informed throughout the whole process and it all went smoothly.
Thank you for your review Henry, we hope you love your first home - it's a beautiful cottage!
5/5
GoogleMy move had a specific property in mind and RB worked hard to deliver despite the usual ups and downs. Even entering the market just as confidence declined plenty of viewings were arranged for my house and Hannah managed the process very efficiently. Once the sale and the purchase headed towards agreement Tracey took over and drove the deals through in a very decisive way which is what's needed in that situation. The RB team certainly delivered in my case
5/5
GoogleI recently completed on a house sold through R&B and they have been great from start to finish. From the old house valuation, and new house viewing with Lee, right through. Hannah sorted my application process, and was most helpful with my constant queries during the process until conveyancing started. I was passed over to Tracy who I think really kept things moving along. With weekly updates or questions from the other side, and nudging solicitors, to keep the ball rolling and momentum up. Always a cheery phonecall, rarely left to go to voicemail and prompt replies to emails. I can't fault the service I've received from Tracy and the rest of the team too. Cheers guys
5/5
GoogleR&B have provided a faultless and professional service from the first meeting in the office ro arrange a valuation. The viewers arranged were well briefed on the property and we didn't appear to have any inappropriate viewings made. Communication has been excellent and feedback from each viewing was constructive and timely. On receiving an offer, we had excellent advice and guidance. As the sale progressed, this communication continued. I wouldn't hesitate in recommending R&B. They know their market and they know their buyers.
5/5
GoogleTracey Love made buying my first home a stress free and exciting experience. She provided a personal service and never failed to keep me updated!
5/5
GoogleHannah, thank you for your help and support. We got there and for that i am grateful. You made it happen and kept the lid on the pot. Thanks Rand B
5/5
GoogleA little bit of calm in the current chaos of the housing market. Please relay my warm thanks to Jody, Chloe, Phoenix and Selena from the renting team. 🌞xx …
5/5
GoogleWe made a house purchase through R&B and they were always totally professional and efficient but with the added bonus of all being very friendly and warm. A special mention for Hannah who was our main contact, even if she was not available when we called she always responded very quickly to any messages left. Highly Recommended!
Thank you for your kind review & rating Phil. It has been a pleasure selling you such a lovely home. Not going to lie I'm a little bit jealous of that amazing view. I would like to wish you all the best and good luck with the packing & unpacking! Hannah & the team at R&B Estate Agents.
5/5
GoogleChloe was absolutely fantastic! She helped us with all of our questions. She made our move so easy. I would highly recommend Chloe and R & B Estate Agents!
5/5
GoogleCallum was amazing. He went above and beyond to make sure we sold our home and moved into our dream home! Couldn’t recommend R&B more!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
R and B Estates's Lancaster office has 218 reviews across 1 platform: 218 on Google.
R and B Estates Lancaster is rated 4.8 out of 5 across all 218 reviews, and 4.8 out of 5 on Google from 218 reviews.
R and B Estates Lancaster, Castle Chambers, 60, Market Street, Lancaster, LA1 1HP.
