Trusted Agent profile · Lancaster
★★★★★
616 reviews across 2 platforms
66 Market Street, Lancaster, LA1 1HP
JDG Estate Agents's office in Lancaster, at 66 Market Street, is rated 4.8 out of 5 across 616 reviews on two platforms, including 612 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. JDG Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
If you are reading this, the chances are you are thinking of moving or you have a property to let or sell. My name is John Gallagher and I'm the MD of your local property specialists in Lancaster and Morecambe. You might already know us. After all, we have been selling and letting houses locally for over 30 years. Our team live local. Their children go to the local schools. They shop in the local stores and walk their dogs along the promenade and in the parks. Just like you probably do. They also know the local area, inside out! As the founder and hands on owner, I'm extremely proud of the team we have here at JDG. They hold the same belief that I do, that people come first. We focus on you, the customer. We believe that when you get the customer service right, the sales will naturally follow. Of course there is much more to it than that, as you'll soon discover. Ask us anything you want. You might be a first time buyer looking to get onto the property ladder, you might be an investor wanting some sound investment advice or a safe pair of hands to manage your property portfolio. You might simply need some help in how to achieve the best price for your home. At JDG we are to here help. You have my word
The Trusted Agent 2026 results for JDG Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service throughout the sale of our property. From our first meeting with Michelle, everything ran so smoothly, thanks to this great team. Thank you for making the whole process stress free. An extra thank you to, Michelle, John, Chris, Fiona & Louisa. You had our property sold in 1 day! Terri & Justin Whiteside.
5/5
GoogleWithout reservation I thoroughly recommend JDG Estate Agents who recently sold a property for me. They were open and honest, communicated promptly and clearly, gave good advice but also readily listened to any concerns or ideas that I had.
5/5
GoogleAn agency who is very knowledgable on both the local area, process and the market place. It’s clear the whole team are very well trained and truly care about this customers. If your thinking of moving go and see the team at JDG.
Thanks Adam. We are lucky to have such a great team and one which love what they do!
5/5
GoogleBought my first house with JDG and had extensive contact with Louisa. She is friendly, timely, and was always able to help with my questions. I needed a bit of guiding as I was a first time buyer, she was happy to explain the process. All in all, great experience, and will contact them if I ever decide to sell my home. Cheers!
5/5
GoogleFantastic experience from start to finish. Excellent communication and correspondence from all staff. Very helpful and reliable. Thank you very much JDG.
Thanks Andrew. Communication is a key part of our business. It's important everybody kbnows exactly what is happening!
5/5
GoogleI worked with JDG for the purchase of my property. I was delighted with the communication on the progress of my purchase and felt on several times they were assisting in the progress of the purchase. Even after the successful purchase they were very helpful with answering my questions and providing assistance and recommendations.
5/5
GoogleJDG Estate Agents proved to be very professional, friendly and helpful. The house was sold very quickly, and whole team totally deserve the 5 star rating I have given them.
Thanks Aileen, that is so kind of you. At JDG we believe teamwork makes the dream work! Thanks for choosing us Michelle x
5/5
GoogleVery good communication. Kept me informed every step of the way and we're altogether helpful and able to offer good advice.
Hi Iwona - it's been a pleasure. I'm so glad we could advice from the beginning on how to get your property sale ready in order to achieve the best price. It's just part of our service! Communication is key to us. It really does a make a huge difference Michelle
3/5
GoogleInconsistent service. Very eager to secure deposits however the ongoing relations decline after this. Continued issues contacting them for maintenance issues, and they let a gas safety certificate go 4 months overdue despite several reminders.
Hi Caitlin. I just wanted to reply to aplogise. John and I are both aware of the issues and have already set new processes in place to ensure this does not happen again. Our rental department has been short staffed (I know this not an excuse) and they have had lots of added pressures including a higher than normal level of calls, delays from lockdown and a shortage of contractors. Plans have been put in place and two new team members are currently being trained. I sincerley apologise is this not our normal standards of service at all. Best wishes, Michelle x
5/5
GoogleFantastic job by all at JDG was kept informed on the selling and buying of property's and thanks especially to Louisa who constantly kept us informed and answered any queries
4/5
GoogleJDG did a great job. They were on the ball, followed up whenever needed. Would highly recommend them.
Hello Bastiaan. Thanks for your kind words!
5/5
GoogleFirst class service from Michelle Chris Louisa and the JDG team ! Thank you for completing the sale in the timeframe we had hoped for with the minimum of fuss, what more could you ask for ? Thanks again from John & Carole.
5/5
GoogleAbsolutely fantastic help from start to finish we can't thank them enough.
5/5
GoogleFantastic service, kept up to date all the way. Would definitely use again, highly recommended for buying or selling.
Hi Terry Thank you for your kind words. Keeping people upto date is what we are all about at JDG! I hope you have settled well into your new home Best wishes Michelle
5/5
GoogleVery professional estate agents. I was kept informed of the process all through the sale of my property .
Hi David Keeping people informed is what we are all about at JDG so I am thrilled to read your review and kind words! Thanks for choosing JDG to sell your flat! Best wishes Michelle
5/5
GoogleWe wouldn’t hesitate to recommend JDG, very efficient, helpful, friendly and great communications, a pleasure to do business with.
Hi Alison - Thank you for the review. It's ben great dealing with you both as a landlord and a seller!
5/5
GoogleExcellent service! Cannot fault any of the staff at JDG, very professional , very helpful and if they say they are going to do something they do which is not typical of many businesses these days. Would definitely use them again and would have no hesitation in recommending them to others.
5/5
GoogleI was lucky enough to have JDG help me with purchasing my first home in Lancaster. Having been let down, gazumped, on another property by a local agent it was a relief to have an offer accepted and to get over the line so quickly.
5/5
GoogleHaving dealt with JDG previously for buying, selling, and letting transactions, the service we always receive is second to none. It's no surprise to us that this firm has won the UK's best agent award for two years running ! - No other agent comes close. Excellent !
5/5
GoogleVery helpful would use again and pass on to other to use thank you for all your help
HI Linda - thanks for the kind words - you can't beat word of mouth!
5/5
GoogleSuperb service. Outstanding staff who understand the market and work to get the best deal for their clients.
Hi Fiona Many thanks for your kind words. I shall pass them on to the team. Local Market Knowledge is so important! Happy New Home Michelle x
5/5
GoogleJDG could not have been more helpful with the sale of the house, all the staff were professional and knowledgeable nothing was left unfinished. A great company with excellent customer service and a great staff
5/5
GoogleRecently purchased my first home through JDG. Fabulous service from start to finish, all questions and queries responded to quickly and efficiently by Louisa - a credit to the team. Thanks for all your help!
5/5
GoogleJDG provided an excellent service both in getting our property to market and keeping on top of the sales process. The property sold quickly did a fair price. I would be very happy to use JDG for the sale of remaining rental portfolio.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: JDG Estate Agents, Lancaster won Gold.
Tell us what you need and we'll put you in touch. JDG Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
