Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCame in to look at the lettings side, the lady that came to assist me was very polite and could not be more helpful even suggesting other places to go as there where not many in my budget on the day. Well worth a try for lettings and sales.PositiveQuality, Professionalism
Ian · 29 June 2020
Agent replied · 27 February 2024
Thanks Ian. This is great to hear. The team are always in formed if we have nothing that suits to always try and make other suggestions, even if it means sending you to the "competition". I just wish we had more rental choice available. Our current tenants seem to want to stop put!
★★★★★ 5/5
GoogleJDG did an excellent job selling my house. They were professional, reliable and supportive. The care and attention in the period from offer to completion was really good, having a named contact who was very efficient. I felt they earned their fee and would recommend them.
Sarah · 25 May 2024
★★★★★ 5/5
GoogleWe used JDG after a disappointing spell of no viewings with another local estate agent whilst selling my mothers assisted living flat. We were amazed after we moved when we actually had viewings! At all stages we were kept as updated as possible and the staff there in lancaster are so lovely. Thanks to you all for your hard work. Highly recommend this company.
Janet · 27 February 2023
★★★★★ 5/5
GoogleA seamless process from start to finish with the sale of property. Good clear communication throughout and the support once sale agreed through to completion was great. Everyone made it easy
Helen · 27 February 2023
Agent replied · 27 February 2024
Hi Helen - Many thanks for the review and also choosing our company to sell your bungalow in Westgate. It really is appreciated. John knew it would sell quickly!!
★★★★★ 1/5
GoogleThey make a private auction...
And if you’re happy to give them more then sellers price you will buy on time .
No communication with the People
Change the date of view wait for more people or for there people to take the house .
Virginiya · 27 February 2021
Agent replied · 27 February 2024
Hello Virginiya. I understand you are upset but when we have numerous offers on a property we have to ask for best and final offers. We had lots of viewings on the house you were interested in and our policy is not to let everybody know what everyone else has offered. We always ask for best and final offers (Each party was asked for this ) and we have to look at each person offer and also financial situation - eg cash, deposit size etc... If we get another similar property for sale we will let all parties who missed out know.
Ps. We will still ask for proof of funds so we still recommend that you have your proof ready.
★★★★★ 5/5
GoogleAfter instructing JDG we had 3 viewings within 1 day of going live. This resulted in an offer which was accepted. JDG helped to recommend a solicitor and acted as a go between ourselves and the purchaser. The help they gave us was invaluable. We found all the staff very friendly and professional and would definitely recommend them.
Pam · 11 July 2023
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish very accommodating responsive friendly and yet professional. Louisa Jones particularly was amazing and I feel went above and beyond her role as sales progressor . She helped kept me sane ! So very thorough thoughtful and helpful at all times. I would thoroughly recommend JDG
Mandy · 29 November 2023
★★★★★ 5/5
GoogleGood communications throughout
Jules · 11 October 2024
Agent replied · 8 February 2025
Hi Jules. That’s most kind of you. We loved your house. Most importantly so did your buyer and it’s great to know that the type of buyer we both envisaged living there, had the needs we discussed! It’s great when a plan comes together.
Thanks for trusting us with your house move
Best wishes
Michelle x
★★★★★ 5/5
GoogleBrilliant experience . We sold our house very quickly and were happy from start to finish. Michelle,Cassie and Louisa were all excellent and kept things moving. Would recommend to anyone.
Lancashire · 28 February 2020
★★★★★ 5/5
GoogleUber professional company with the personal touch and fantastic people to deal with. I can't thank them enough for handling my recent property sale and would recommend them highly. The owners John and Michelle are the nicest people you'll ever meet!
Guy · 27 February 2021
Agent replied · 27 February 2024
Thank you so much Guy for the fabulous review. It's been a pleasure. Take care of yourself and keep in touch. Here is to new beginnings x x x
★★★★★ 5/5
GoogleThey did a lot of hard work for us after having a problem. They were always ready to help. They did a really good job for us, and I would recommend them.PositiveResponsiveness, Professionalism
Susan · 5 June 2022
Agent replied · 4 June 2024
Hi Susan - Thank you so much for our review and kind words. Not all sales are straight forward but the main thing is we got it over the line for both you and your buyer!
★★★★★ 5/5
GoogleExcellent service from the very start we were talked through absolutely everything and all questions answered promptly.
The house sale all went very smoothly and we cannot be happier we went with JDG
Thankyou fory such excellent communication and ease of purchase.
Angie · 4 April 2024
★★★★★ 5/5
GoogleFantastic service for landlords through their full management service - I wish i could give more than 5 stars! I dont need to worry about a thing, the team are great and keep very regular contact with both myself and my tenants when required. Quite simply i would not use anyone else!
Will · 1 August 2023
★★★★★ 5/5
GoogleVery efficient, professional and incredibly patient and supportive. Thank you for all you have done to help my mum's first move in decades go as well as it could.PositiveResponsiveness, Quality, Professionalism
Andrea · 11 June 2022
Agent replied · 10 June 2024
Thank you so much Andrea. And please pass on your thanks to Mum, I know she was nervous about the move and also how much she loved her home. Hopefully she is settling well and the main thing is she is now closer to you!
★★★★★ 5/5
GoogleI would highly recommend JDG. Very informative and always in contact with updates. A pleasure. 👍👍👍 …
Leew · 1 April 2025
★★★★★ 5/5
GoogleVery professional and friendly service from start to finish. Kept me updated regularly and progressed the process to ensure minimum delays. Would highly recommend.
Nigel · 27 February 2023
Agent replied · 27 February 2024
Hi Nigel - It's Michelle here. Many thanks for your review and kind words and also trusting our company with the sale. It was a great apartment and it was a pleasure to work with you!
★★★★★ 5/5
GoogleWe had been on the market for seven months with an estate agent and no offers. We decided to go with JDG as they had good reviews . The house was sold two days after going live with them. The whole process from start to finish was professionally handled.
Jennifer · 31 August 2023
★★★★★ 5/5
GoogleI would certainly use JDG again. I was always treated with courtesy and professionalism. I was kept up to date on the progress of the sale of my flat on a regular basis. The staff were always friendly, helpful and easy to deal with.
Eric · 29 December 2023
★★★★★ 5/5
GoogleFantastic service throughout the sale of our property. From our first meeting with Michelle, everything ran so smoothly, thanks to this great team. Thank you for making the whole process stress free. An extra thank you to, Michelle, John, Chris, Fiona & Louisa. You had our property sold in 1 day!
Terri & Justin Whiteside.
Terri · 27 February 2023
★★★★★ 5/5
GoogleWithout reservation I thoroughly recommend JDG Estate Agents who recently sold a property for me. They were open and honest, communicated promptly and clearly, gave good advice but also readily listened to any concerns or ideas that I had.
John · 4 April 2024
★★★★★ 5/5
GoogleAn agency who is very knowledgable on both the local area, process and the market place. It’s clear the whole team are very well trained and truly care about this customers. If your thinking of moving go and see the team at JDG.
Adam · 28 February 2019
Agent replied · 27 February 2024
Thanks Adam. We are lucky to have such a great team and one which love what they do!
★★★★★ 5/5
GoogleBought my first house with JDG and had extensive contact with Louisa. She is friendly, timely, and was always able to help with my questions. I needed a bit of guiding as I was a first time buyer, she was happy to explain the process. All in all, great experience, and will contact them if I ever decide to sell my home. Cheers!
Steven · 27 February 2022
★★★★★ 5/5
GoogleFantastic experience from start to finish.
Excellent communication and correspondence from all staff.
Very helpful and reliable.
Thank you very much JDG.
Andrew · 27 February 2023
Agent replied · 27 February 2024
Thanks Andrew. Communication is a key part of our business. It's important everybody kbnows exactly what is happening!
★★★★★ 5/5
GoogleI worked with JDG for the purchase of my property. I was delighted with the communication on the progress of my purchase and felt on several times they were assisting in the progress of the purchase. Even after the successful purchase they were very helpful with answering my questions and providing assistance and recommendations.
Ian · 27 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
