Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJDG sold our house in Lancaster for a relocation to Somerset. The service offered from enquiry to final sale was excellent. They got plenty of interested parties through the door and actively promoted our house to the right audience. The after sale care was brilliant up to exchange of contracts and the final move. Top organisation that I would recommend to anybody.
Tom · 26 May 2024
★★★★★ 5/5
GoogleFrom the start JDG were professional, supportive and positive. Michelle valued the house online and she had done a considerable amount of research and fact finding. She definitely knows her stuff and was genuinely interested in my property. They're worth every fraction of a percent they charge over other estate agents's rates.
The photography and videoing was done quickly to get it on the market as soon as possible and I was really pleased with the results.
Throughout, from start to completion, the communication and advice was superb - weekly updates, informed of every viewing and prompt feedback afterwards, help and guidance when dealing with offers, liaising with my solicitor. The whole process was seamless. Thank you.
Gill · 9 March 2023
★★★★★ 5/5
GoogleJDG lettings offer a friendly and very efficient service. Landlords are kept up to date with any changes in regulations by video calls and the marketing of property uses the latest technology. The team is well led and very responsive to problems or queries.
John · 22 June 2023
Agent replied · 7 July 2023
Hi John, thank you very much!
★★★★★ 5/5
GoogleFrom start to finish, our interactions with JDG have been exemplary. I cannot fault the service we received when selling our house. Nothing was too much trouble, we were kept fully informed throughout the whole process and the after sales service was great. I always felt that the brochures, photos, information and RightMove layouts by JDG were superior to their competitors and this was borne out by the speed of our sale for very near the asking price. We couldn’t have asked for more.
Joanne · 7 February 2023
★★★★★ 5/5
GoogleI really couldn't find any fault with the service provided, from start to finish the communication was brilliant, they kept us up to date on all progress and issues and ultimately did what we wanted which was to sell our house. From creating the listing to feedback from viewings, everything was as or better than expected. I would use them again for sure and have no hesitation in recommending them to anyone else.
Peter · 30 August 2023
★★★★★ 4/5
GoogleJDG were very professional about the marketing with good advice on setting the asking price. As in our previous dealings with JDG, Louisa was very assiduous in progressing the sale.
Andrea · 9 March 2023
★★★★★ 5/5
GoogleGood estate agents, very professional from start to finish and got the house sold in the end :) Louisa was especially great at keeping us informed as the sale progressed.
Alex · 7 February 2023
★★★★★ 5/5
GoogleLouisa was an absolute star as she guided and reassured us as we purchased our beautiful new home.
Charlotte · 28 December 2023
★★★★★ 5/5
GoogleJDG made the whole process of selling my property as stress free as possible. From the initial valuing of the property to the completion there was constant updates and guidance. Louisa Jones in particular went above and beyond to help given that I live abroad and there is a significant time difference. I would highly recommend JDG.
Laura · 25 June 2024
★★★★★ 5/5
GoogleGreat experience, Louisa made the whole buying process stress free and answered any queries we had promptly and efficiently, highly recommended!
Claire · 8 October 2023
★★★★★ 4/5
GoogleLocal estate agents that work hard to get your property sold.
The staff are always friendly and helpful. They keep you informed on a regular basis and know who you are as they have taken the time to get to know you during the process of preparing the details for sale.
Diane · 7 June 2022
Agent replied · 7 June 2023
Hi Diane - thanks for your kind words. Friendly and helpful is what always want to be. And I understand you have now met Boots too! You have a fab apartment, I still have wardrobe envy! Michelle x
★★★★★ 5/5
GoogleThe whole team at JDG are fantastic. Having been involved with them over the years, they truly know how to market a home, gain maximum exposure and gain the best price for selling and letting, whilst giving truly exceptional service.
Please follow them on social media as well, some great tips on how to present your home along with market updates.
Nathan · 7 June 2020
Agent replied · 7 June 2023
Thanks for the review Nathan. I think the home staging tips we give have been invaluable for both us and our clients. It's strange our simple ideas can make a huge difference. Market Updates have now become a must for us too :)
★★★★★ 5/5
GoogleMy wife and I just bought a new house through JDG and we can definitely recommend their services. The purchase was quick and easy, and JDG were extremely helpful throughout the journey…making things as transparent as possible for us (especially as first time buyers).
Dan · 22 December 2024
★★★★★ 5/5
GoogleThe service JDG provided when I sold my first home was outstanding and I know their passion and enthusiasm for my home helped me secure an above asking price offer.
From the helpful pre-sale hints and tips (Michelle), expertly conducted viewings (Fiona) and help with my wide ranging pre-move queries (Louisa and Cassie). They are all so friendly, hard working and passionate. After meeting many other agents while viewing houses, some did not seem as interested or knowledgeable about the properties on sale, so I was very pleased and relieved I chose JDG to sell mine.
L · 10 September 2022
★★★★★ 5/5
GoogleI used JDG Lancaster to recently sell my home. The service I received from beginning to end was nothing short of outstanding. From the first day I met Michelle Gallagher I knew she was the right person to sell my property. Further on into the sale, I must give credit to the amazing Sales Progression Advisor, Louisa Jones, who always kept me up to date with progress and always replied to any questions promptly, and for whom nothing was too much trouble! Well done to all the team .. I only had brief contact with others but they always seemed professional and polite. I would use this company again in a heartbeat!
Karen · 10 September 2022
★★★★★ 5/5
GoogleThanks especially to Louisa who was extremely professional and certainly made us think that we'd sell with JD Gallagher should the situation arise in the future. As buyers, we felt supported even though we know the estate agent's main job is to support the seller.
B · 12 December 2022
Agent replied · 11 December 2024
Hi Ben - thank you ever so much for kind words, I shall pass them on to the team and Louisa!
★★★★★ 5/5
GoogleMy prior experience of estate agents has largely been negative, but my experience of JDG was overwhelmingly positive, from start to finish.
In showing the house we purchased, they added value, sharing local knowledge and demonstrating an understanding of the house that helped inform our decision. Special praise must go to Louisa, the sales progressor. She worked tirelessly to help get the sale over the line, often in challenging circumstances. Her communication and dedication were exceptional.
Should we ever buy or sell a property again, JDG will be first on our list.
Ben · 12 July 2022
★★★★★ 5/5
GoogleEveryone at JDG have been exceptional . Thank you for the wonderful service you made the experience of selling my house run very smoothly and made it stress free.
Would definitely recommend this company.
Karen · 8 October 2023
Agent replied · 29 October 2023
Hi Karen
The whole team say thank you. I'm just glad we could help you. Smooth and stress free is what we all aim for!
★★★★★ 5/5
GoogleFantastic service when selling my house - Louisa was very professional, efficient and ever-helpful throughout the process. Highly recommended!
Kati · 30 August 2023
★★★★★ 5/5
GoogleAll the great staff at JDG have made the stressful experience of selling a house really easy. They have been exceptionally supportive at every stage. Going above and beyond to ensure I was kept up to date on all aspects and that the whole process went as smoothly as possible. They gave great advice and were just lovely from beginning to end. Thank you.
Kerry · 5 November 2023
★★★★★ 5/5
GoogleThe best estate agents I have used in Lancaster, their sales Progressor Louisa was great
Paul · 21 November 2023
★★★★★ 5/5
GoogleI bought a home marketed by JDG and found their communication excellent, keeping me informed at each stage and answering my enquiries promptly. Louisa's exemplary, friendly service made the process less stressful and it was a pleasure to talk to her.
Bee · 22 December 2024
★★★★★ 5/5
GoogleIt has been a very good to have someone who is keeping an eye on the progress of the sales at regular intervals. I would have felt I was being a nuisance to keep contacting my solicitor about progress so your work has been very much appreciated.
Judith · 7 June 2022
Agent replied · 7 June 2023
Hi Judith - thanks for your kind words. Louisa is our deidicated sales progressor and it is her role to chat to the solicitors, buyers and sellers to ensure a smooth sale. I'll pass on your kind words to her!
★★★★★ 5/5
GoogleJDG did a great job of selling my house. They were very professional, friendly, supportive and efficient. I had confidence in them from start to finish. Communication was excellent. They kept me informed at every step of the way and responded quickly to any queries I raised. Even when my vendor pulled out close to exchange, they kept everything rolling whilst I looked for another property and finally completed on that. I thoroughly recommend them.
Sarah · 9 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.