Trusted Agent profile · Lancaster
★★★★★
496 reviews across 2 platforms
66 Market Street, Lancaster, LA1 1HP
JD Gallagher Estate Agents's office in Lancaster, at 66 Market Street, is rated 4.7 out of 5 across 496 reviews on two platforms, including 491 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. JD Gallagher Estate Agents Lancaster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
Every review we hold for the Lancaster office, from every platform, shown as written. First names only.
5/5
GoogleI cannot thank enough to JDG finding a buyer for our house and completing the sale. They are so confident in what they do that they guaranteed us no fees if there is no sale, which is very different to other estate agents in Lancaster. There are no hidden fees. One can rest assured if a property is given in the competent hands of JDG. Many thanks JDG, we look forward to working with you again.
5/5
GoogleWe purchased a house from JDG, and JDG team is very professional, especially Louisa and Cassie, who help us a lot! The whole process and communication was amazing! We will definitely choose you next time! Thank you so much! Wenjie and Xin
5/5
GoogleExcellent and professional service from valuation to completion. Marketing was effective and viewings conducted efficiently and effectively making the whole process less stressful. Courteous and good communication from the whole team. Highly recommended.
Hi Mahesh - thank you so much for your kind words and review. You had a great house in a superb area, so it was always going to be popular, the key was to make sure we achieved you the best price. I hope you and your family settle well in London. Thanks again
5/5
GoogleJDG is a very experienced agency and I cannot recommend their professional services strongly enough to anyone who wants to sell their house using a reliable, honest and efficient team of people. The communication and good advice were just two of the benefits constant throughout the process. Thank you John, Michelle and Louisa.
1/5
GoogleReally poor experience with this agency when trying to purchase property. Lost out on best and finals initially - no problem with this. The successful buyer was unable to get a mortgage though, and the agency failed to make me aware. When I discovered it still on rightmove I enquired again and resubmitted my offer. Then I was told another offer was being negotiated and had just been accepted. When I called to speak to the manager Mr Gallagher who I presume is the owner, to see if there was anything I could do and to discuss my experience he was rude and dismissive. He also said he would make a judgment about whether or not to put my offer forwards based on me getting my point across to his satisfaction. Considering there is a legal obligation to present all offers this is more than a little concerning to buyers and sellers alike. Avoid.
5/5
GoogleJD Gallagher are an amazing team, from the first time we met them, we knew we were in safe hands. From beginning to end they hold your hand all the way, the viewings were second to none and there were a lot of them. The feedback and follow ups were comendable, we couldn’t fault them on anything at all, we have recommended them to everyone. On completion day, they were so pleased and genuinely happy for us. Well done and keep up the good work as you’re all amazing
5/5
GoogleI cannot speak too highly about the service provided by JDG in handling the recent house sale - even though I was 250 miles away from Lancaster! From my first meeting with John - through all the phone calls from many members of staff (all of whom were very efficient and friendly and I don't want to give names in case I miss some one out!) - to the successful sale, it all went well. Well done all of you - it was a pleasure dealing with you all at what was a difficult time.
Hi Jim - Thanks for choosing JDG to your property. It's not often we send John out on valuation appointments anymore!! We are very lucky here to have a great team that works as one so I'll pass your kind comments on to all!
5/5
GoogleVery happy with service received from JDG. Michelle was very enthusiastic and confident that a sale would be achieved - and she was right. Cassie kept us up to date of viewings and then once sale had been agreed Louisa ensured we were kept informed of progress through to completion. All very professional and can highly recommend JDG if you are selling a property.
5/5
GoogleCommunication was great from Louisa and the rest of the team. It was a frustrating experience at times due to lack of movement at the other end of the purchase. But JDG, Louisa and the team were fantastic! So helpful and always at the end of the phone to answer any questions. Would recommend them to anybody! Thank you guys for everything.
5/5
GoogleWe have worked with John, Michelle and the JDG team for a number of years. They are friendly, , approachable, professional and offer a consistently good product. We would highly recommend
Hi Steve - to have such a lovely review from another local professional is so kind. I think we have dealt with each other on so many different levels over the years from you being a client, to helping us with our building design plans! Thank you x x
5/5
GoogleI would highly recommend John and Michelle and the team at JDG. They are always striving to improve the agency and find ways of helping Vendors achieve the highest net price for their biggest tax free asset as well helping Landlords maximise their investment.
Thanks for the great review Stephen. We really do focus on customer service at JDG, after all without the client their would be no business! After 17 years I still love the job as much as I did at the beginning, if not more!
5/5
Google10/10 experience with JDG. Huge thank you to Louisa, who was very professional, responsive and single-handedly kept us sane. Would highly recommend!
5/5
GoogleJust had our house sale completed with JDG. Louisa was amazing and her responses were always on point. She was a great point of contact and much easier to get answers from than our solicitor and other channels. Thank you for making the process a whole lot smoother
5/5
GoogleJDG were overall pretty damn good. Firm (and correct) on their valuation, good brochure, immediate flow of well supported viewings and a fast offer for the full price. Liaison through to completion was excellent. I had confidence in the JDG team all the way.
Hi Simon A huge thank you to you and Carole in trusting us to sell both your homes. You will always be known as our love story for 2024
5/5
GoogleExcellent service.kept me informed with everything
Hey Yasin, thanks for taking the time to leave us a review, I am glad our service was able to keep you up to date. All the best.
5/5
GoogleExcellent service from start to finish of house sale. JDG had clear processes in place for initial contact & excellent valuation & marketing, through to viewings, and support with offer acceptance and finally secure and friendly management of sale of house. Excellent communication and support throughout the process for myself as seller and liaising between buyer & solicitors when required. Updated information & communication always available online via Street App as well via phone. Felt in very safe hands from beginning to end. Thanks to all at JDG!
5/5
GoogleThank you for your hard work and guidance throughout this process. I appreciate how you kept me informed every step of the way.
Hi Carlota, communication is everything so it is great to hear that you were kept up to date and helped along the way. Thank you for leaving a lovely review.
5/5
GoogleFantastic estate agents! The service was 10/10 from start to finish. Friendly professional staff who kept me updated and well informed of progression. Would highly recommend this company to anyone wanted to buy or sell a property, can’t thank you all enough!
Hi Liz Thank you so much for your lovely review! It was a pleasure helping you with the sale of your property. I'll pass on your kind words to the team! ~ Michelle and team x
5/5
GoogleVery happy with total experience
Hi John, really pleased to hear everything went well for you. Thanks for using JDG and thank for the 5 star review!
5/5
GoogleI used JDG to sell my home and their service was exceptional from start to finish. Their customer service really stood out for me, as did their advice on getting my home ready to market. We had a buyer within a few short weeks of going on the market with them after only two viewings in eight months with a previous agent. Once I accepted the offer, I had a single point of contact in charge of progressing my sale who was always on hand and very friendly. I can't fault JDG's service!PositiveProfessionalism
Hi Leah Many thanks for the excellent review. I am so glad you were recommended to us by your friend and that we could help. The great thing is you took on board the advice and it worked. Plus it helps that The Residence is such a beautiful building! All the best for the future Michelle
5/5
GoogleDefinitely 5 star service. Whether buy-to-let, purchasing or selling a property you can be guaranteed great communication, experts in their field and a trustworthy team of people to make what can be a complicated process flow very smoothly. Highly recommended!
Hi Kt, thank you so much for your kind words. It has been a pleasure working with you :-)
5/5
GoogleReally good estate agent, not just with the sale (which they managed brilliantly), but also with the sales progression and support during the whole process. The team at JDG managed everything for our sale from start to finish for us, taking a lot of the stress out of the moving process. Very glad i chose JDG and will do so again if we move again. Thank you to the whole team - particularly to Louisa!
Hi Ben - Thanks for the review. Louisa is great at sales progression. So many agencies don't offer this service but we really feel it does make a huge difference to our service!
5/5
GoogleI had a great experience with JDG. At every stage of the process there was a strong sense of the personal touch. They sold my house in a week and helped and advised me really well. I cannot recommend them highly enough.
Hi Sally Thanks so much for your kind words. We always aim to offer a personal touch. It’s been lovely working with you and I’ll always remember your son coming home from his mock exams as we sat discussing your move. I’m just happy we could make it happen! We wish you all every happiness Michelle , John and the team x
5/5
GoogleFantastic company to deal with. They were super professional, but in a friendly and approachable way. They sold my house for more than the asking price, and it was done in a matter of days! During crazy Covid times too. They sold it for more than I even thought it was worth, more than the other agents who valued it said it was worth. They kept me informed the whole time, updated me after every viewing, I always knew what was happening with my sale. Ablsolutely wonderful, would always recommend and use again.PositiveResponsiveness, Professionalism
Hi Helen - thank you so much for your kind words. Your home at Westgate was great and I knew when I saw it via video call we could get you a great price. I'll let the team know about your review. Communication is something we feel is essential at JDG :)
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Tell us what you need and we'll put you in touch. JD Gallagher Estate Agents Lancaster hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lancaster.
