Trusted Agent profile · Lambourn
★★★★★
563 reviews across 2 platforms
Market Place, Lambourn, RG17 8XU
Jones Robinson's office in Lambourn, at Market Place, is rated 4.8 out of 5 across 563 reviews on two platforms, including 184 Google reviews rated 5.0.
Every review we hold for the Lambourn office, from every platform, shown as written. First names only.
5/5
TrustpilotWe recently purchased our forever home…
We recently purchased our forever home with Jones Robinson, the transaction from start to finish was very professional with exceptionally friendly and helpful staff.
Thank you for posting this review, Tracey! We really appreciate it!
5/5
TrustpilotExcellent and friendly service.
I was the buyer in a recent property transaction and appreciated the knowledgeable and friendly staff. Andrew kept us up to date during the entire process. I would recommend this company to anyone who is buying or selling a property!
Thank you for posting this review! We really appreciate it!
5/5
TrustpilotFriendly and Factual Service
Becky called to discuss a property we were looking to rent in the Newbury area. There were specific reasons why we were not able to rent that specific property and Becky made us aware of this in a kind a friendly manor.
Thank you for posting this review, Ellie! We really appreciate it!
5/5
TrustpilotI was very happy with Jude when she…
I was very happy with Jude when she carried out my house inspection, on Thursday, She was very professional and thorough out.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotI am currently renting with Jones…
I am currently renting with Jones Robinson and I am really happy how everything works. Nikki Jeffreys has been my property manager for more than two years and she is always on top of every situation, making everything eazier for me.
Thank you, Cosmin. Nikki has loved being of help!
5/5
TrustpilotGreat Service
As a letting agent I find them "on the ball" and pro-active. Always return my calls and very flexible on arrangements. Clare is particularly helpful. Elle has also been a "Superstar" in helping me resolve an issue with an energy supplier. Recommended.
Thank you for posting this kind review, Phil! Clare and Elle will love reading these kind comments.
5/5
GoogleThe team at Jones Robinson at Lambourn were fantastic helping us to buy our new home in Hungerford. Their patience, knowledge of the area and general friendliness were a breath of fresh air and I'd recommend them to anyone looking to buy their new home.
Rob - thank you for posting this kind recommendation for the Lambourn team. We really appreciate it!
5/5
GoogleToya was incredibly knowledgable and bubbly when showing us around a potential home. As we are from out of the area, the extra effort of brining around local publications was a nice touch
Thank you, Graham. We really appreciate you posting this for Toyah!
5/5
TrustpilotElle has been amazing helping me find a…
Elle has been amazing helping me find a home for me and my daughter Elle is very professional helpful and supportive and the communication from the team overall is spot on with emails and getting back to you.
Thank you, Hollie - we really appreciate you taking the time to post this kind review for Elle and the team.
5/5
TrustpilotI’ve had the pleasure of working with…
I’ve had the pleasure of working with Kerry Butler, she’s been very supportive and communicative with me. I appreciate her willingness to and support!
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotHolly worked really hard to get our…
Holly worked really hard to get our chain to the point of exchange, coordinating all parties despite some difficulties with timing and legal issues
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleThank you Toyah, Jo & Carrie, your help and advice have been brilliant, nothing was any trouble. Jo got us the best price for our old house, and Toyah had so much patience with my constant panicked calls.. we love our new home and can now go off on our hols relaxed and looking forward to all our exciting plans.
Thank you so much for your review, Helen, we really do appreciate it and Jo, Toyah and Carrie will love your feedback and we wish you well in your new home!
5/5
GoogleCarrie has helped us massively with our decision making process. She showed us four suitable properties today and we were able to carefully analyse our two favourites with her help. As agents ourselves we know that is just what is required. Her local knowledge we found very insightful.
Thank you for posting this review, Miles! We really appreciate it!
5/5
GoogleToyah, Kate and Joe were fantastic to us and we really appreciated their help and patience explaining the whole process to us. Thank you to all that were involved.
Thank you, Rich - we really appreciate you taking the time to post this kind review for our Lambourn team!
5/5
TrustpilotHaving never let a property before I…
Having never let a property before I was so impressed by the whole jones Robinson team! They all explained everything I needed to know and do. Clare Black was my main contact and exceptionally professional throughout the whole experience
Thank you for taking the time to post this review, Paul! Clare has loved being of help.
5/5
TrustpilotBoth Andrew and Chloe were great at…
Both Andrew and Chloe were great at talking me through each process when I was unsure of anything as it was my first time buying a property. And everything was dealt with efficiently and quickly. I would highly recommend
Thank you for taking the time to post this review, Freddie! Andrew and Chloe have loved being of help.
5/5
TrustpilotVery professional and experienced estate agent
Elle-Property Manager in Newbury has been very helpful during my tenancy period and always tried to solve my issues quickly and efficiently. I would definitely recommend her to any customers. Many thanks for the support so far.
Irma - thank you for posting this lovely recommendation for Elle!
5/5
TrustpilotJones Robinson Estste Agents Newbury…
Jones Robinson Estste Agents Newbury were brilliant .I highly recommend them. Caroline, Paul and the team were very professional from start to finish of my house sale. communication was superb. Weekly updates nothing was to much trouble .very Friendly
Thank you for taking the time to post this review, Kim! Paul and Caroline have loved being of help.
5/5
TrustpilotWe have an amazing experience with…
We have an amazing experience with Jones Robinson since we started working with them back in 2022. Our property manager Elle is on top of every request we have sorting out everything smoothly( she’s definitely a great asset).
Thank you, Paolo - we really appreciate you taking the time to post this kind review for Elle.
5/5
TrustpilotVery pleased
Paige was very helpful and all four flats were soon let to good tenants - I'm very pleased with Jones Robinson and would definitely recommend them as letting agents and also managing agents.
Thank you, Jane. We really appreciate you posting this for Paula!
5/5
GoogleIt's with great pleasure to write this review, we are so pleased we decided to go with Jones Robinson, not that we had any other valuations, the team at Lambourn are amazing, and actually I can not find the words to express how wonderful they are, so supportive. They keep you in the loop at all times, and nothing is to much, they are always at the end of the phone, which has been great. We are still on our journey with them, and it is an exciting time.
Thank you for taking the time to post this kind review, Suzy! The Lambourn team have loved being of help.
5/5
TrustpilotProperty Inspection
Jude is always polite, professional and very respectful of our home. It’s always good to have someone visit who you have met before, and Jude knows our home rules (shoes off at the front door)!
Thank you, Tracey - we really appreciate you taking the time to post this kind review for Jude.
5/5
TrustpilotTayler- Newbury office - pulled out all the stops!
Tayler puller out all the stops!I am super impressed with Tayler and Kaitlin from Jones Robinson Newbury branch. They both went above and beyond to help get my property on the market asap to help me with a prospective purchase. They are both professional and efficient, providing great communication all the way which is so refreshing and reassuring that you are in competent and professional hands - thank you to them both.
Thank you, Lynne. We really appreciate you posting this for Tayler and Caitlin!
5/5
TrustpilotThank you note tenancy process
I would like to thank Paige from Newbury (Tenancy Consultant) for her support and efficiency in the completion of my tenancy contract. She was very helpful and I highly recommend her about the service provided.
Thank you for taking the time to post this review, Irma! Paige has loved being of help.
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