Trusted Agent profile · Lambourn
★★★★★
563 reviews across 2 platforms
Market Place, Lambourn, RG17 8XU
Jones Robinson's office in Lambourn, at Market Place, is rated 4.8 out of 5 across 563 reviews on two platforms, including 184 Google reviews rated 5.0.
Every review we hold for the Lambourn office, from every platform, shown as written. First names only.
5/5
GoogleIt was a pleasure having Jo and Paul as our estate agents, they provided a seamless, friendly service, nothing was too much trouble and best of all available to speak whenever needed. Thanks
Thank you, Lucy - we really appreciate you taking the time to post this kind review for Jo and Paul.
5/5
GoogleI bought my first house a month back here in Lambourn and I couldn't have been luckier of getting Jones Robinson as the states agents. The whole team was amazing, friendly and really helpful. From the 1st viewings to complition, they were always there if you needed anything and made sure they always communicate with all parties. Thanks a lot , Kay, Jo, Toyah and Carrie!
That's so great to hear - the Lambourn team will really appreciate your feedback and are all so pleased to be of service!
5/5
TrustpilotThe agency went above and beyond to…
The agency went above and beyond to ensure our sale progressed smoothly. Always at hand to give advice, make recommendations and respond to any queries we had. Very happy with the service and will recommend to all.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotFriendly and professional.
Jones Robinson are a really friendly, helpful team. Communication has been excellent. Phone calls and emails always replied to quickly. I am moving long distance and they have made the whole process easy. Thank you to the whole team at Lambourn!
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotJones Robinson simply the best
We would thoroughly recommend Jones Robinson the whole team have been incredible with great knowledge and excellent communication throughout our sale process. A shout out to Caroline and Paul our sale progressor who have kept us motivated and supported throughout. A big thank you to all the viewings team for the numerous appointments with potential buyers that they attended.
Thank you for taking the time to post this review, Bryan! We really appreciate it!
5/5
GoogleThe Lambourn team were fantastic throughout. They answered all questions quickly, provided regular updates, and provided solutions to any problems that arose. They really drove the process forward. Toyah was especially brilliant and we really appreciated her work to sell our home, and support our move.
Thank you for taking the time to post this review, Adam! We really appreciate it!
5/5
TrustpilotPutting bungalow for sale experience
From initial meeting to taking photos and video and putting the bungalow on the market Jones Robinson have been very professional. The advice given was invaluable.
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
GoogleFriendly, helpful approach from Jo, Toyah and the team in Lambourn. Thank you all
Thank you for taking the time to post this review, Sue! Jo, Toyah and the team have all loved being of help.
5/5
GoogleThe Lambourn video tours are absolutely wonderful, they are a real pleasure to watch. The narration adds more than just the pictures and music. It is not only informative but delivered in a lovely, soft, kind tone that makes you feel you're being personally guided through. They make you feel calm & engaged and have heart, warmth and depth. They really stand out from others. Well done!
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotExcellent Service
Received excellent service from start to finish. Paul provided regularly updates on the sale of our property. I felt confident in the process and did not need to chase anything as Paul was already on the case. The entire process was painless and completed within a very short timeframe. Thank you Paul.
Thank you, Ali - we really appreciate you taking the time to post this kind review for Paul.
5/5
TrustpilotPositive experience
Andrew Francis was at all times helpful and efficient. Although there were only three in the chain there were several holdups and he was proactive in getting information and chasing up where necessary. Given that I was conducting the transaction from a hospital bed, this was a great help to me. Jane Bull
Thank you, Jane - we really appreciate you taking the time to post this kind review for Andrew.
5/5
TrustpilotFantastic customer service
Fantastic customer service , fast and efficient service .Elle Dobson has been the best property manager so far .She has a great proactive manner about her and fills me with confidence !Elle has been totally professional throughout as well as maintaining a friendly self confident attitude throughout our many conversations !
Thank you for posting this kind review! Elle has loved being of help and will love reading these kind comments.
5/5
GoogleJust finished most of my unpacking and wanted to say a HUGE thank you to the amazing ladies at Jones Robinson Lambourn who helped me move last month! What a fantastic team! From the first time I met her, Jo was sensitive and understanding about my situation (going through a divorce), which is why I chose Jones Robinson as my agent. Toyah was a little ray of sunshine every time my young son and I saw her and she was very speedy with all my queries and paperwork and emails / texts etc. Carrie was extremely helpful and a super lovely lady to meet us and our viewers on viewing days. Jones Robinson Lambourn was definitely not the cheapest, but I feel like I absolutely got value for money and the Lambourn team really helped to get me through the worst time of my life. Thank you ladies!
Tamsin, this is such a lovely review - thank you so much, our Lambourn ladies were very happy to help and we wish you well in your new home!
5/5
TrustpilotWe recently bought a house in Lambourn…
We recently bought a house in Lambourn and had the absolute pleasure of working with Toyah throughout the process. From start to finish, she was professional, responsive, and genuinely committed to helping us find the right home.
Thank you for posting this kind review, Alexandra and Gabriel! Toyah will love reading these kind comments.
5/5
GoogleSo impressed with the marketing of our property by Jones Robinson, Lambourn. The photographs by Darren are great, we especially love the drone shot that clearly defines the property plot. The video by Toyah is superb! She is a great presenter and it is such a good sales tool, really shows the property off at its best to potential buyers.
5/5
Trustpilot19 Chestnut Crescent, Newbury
We put our house on the market in mid January and yesterday (6th March) accepted an offer so would like to thank all at Jones Robinson for the efficient way they have handled this from 1st contact especially Tayler but all the team and look forward to a smooth completion.Thanks Rob and Jennie.
Thank you for posting this review, Rob and Jennie! We really appreciate it!
5/5
TrustpilotThe team at Jones Robinson Lambourn…
The team at Jones Robinson Lambourn were all so supportive and great at keeping me up to date. It's always an emotional and stressful time to sell a house and move, Toyah, Jo and Kay were especially kind to me and provided me with emotional support to. Thank you so much
Thank you for taking the time to post this review, Jessica! Toyah, Jo and Kay have loved being of help.
4/5
TrustpilotElle Dobson at Jones Robinson
Elle Dobson at Jones Robinson , Newbury Branch has been dealing with a property that we have on rental - She has answered my concerns and given me reassurances when i have needed them - she is always very polite and very helpful.well done and thank you for your support.
Thank you for posting this review. Elle has loved being of help!
5/5
GoogleI am very grateful to the professional staff at the Jones Robinson office in Newbury, particularly Paul Evans, who kept our chain together through to completion. The practical and moral support during some highly stressful moments is very much appreciated. Thank you all.
Thank you so much Alan, we were so pleased to be of assistance!
5/5
TrustpilotThank you Toyah and Clare
Thank you Toyah and Clare, you both made my recent valuation a seemless process. Toyah was very accommodating when arranging the booking and this was made with ease. Clare was very efficient and has kept in regular contact while going through the process. Thank you both for your effort and hard work.
Thank you, Helen. Toyah and Clare have loved being of help!
5/5
TrustpilotBrilliant housing agents!
Paige was absolutely amazing with us sorting out our new home! Very kind and cheerful and a delight to have her representing us and managing our files ect.So joyful to speak to speak to on the phone and through email, thankyou so much for all your help paige! 😊✨️✨️✨️
Thank you for taking the time to post this kind review, Jasmine! Paige has loved being of help.
4/5
TrustpilotJude B
Jude B, was extremely professional and efficient, clearly demonstrating their expertise in property assessment. She was very attentive to detail. I would definitely be happy to work with Jude again in the future.
Thank you, Ms Mugwindiri - we really appreciate you taking the time to post this kind review for Jude.
5/5
TrustpilotExcellent service to find tenants for our house in Didcot.
The profession from the team was second to none. All aspects were covered and continuous and timely updates provided to ensure we are always informed with the status. Thank you so much!
Thank you so much for this fabulous review, we really appreciate your feedback!
5/5
TrustpilotPaula at the Newbury Branch
Paula at the Newbury Branch is a complete star !!She is so professional and efficient. Rarely do you meet someone so committed to her job and she is a credit to the company. She has progressed my purchase and sale to get the job done. Thank You so much .
Thank you for taking the time to post this review, Keith! Paula has loved being of help.
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