Trusted Agent profile

Jones Robinson reviews

β˜…β˜…β˜…β˜…β˜… Excellent

523 reviews across 2 platforms

Market Place, Lambourn RG17 8XU

Jones Robinson's Lambourn office at Market Place is rated 4.8 out of 5 across 523 reviews on two platforms, including 155 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

Google logo

5.0 / 5

155

Reviews on Google

This office

Trustpilot logo

368

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lambourn office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing professionals

Elle Dobson and Nikki Jeffreys are very professional and always eager to help.

Carla Β· 13 May 2024

Agent replied Β· 13 June 2024

Thank you, Carla. Elle and Nikki have loved being of help!

4/5

Trustpilot

Always returned calls and very helpful

Always returned calls and very helpful. The little prezzie was a nice touch! thankyou for that.

Sarah Β· 8 March 2024

Agent replied Β· 13 June 2024

Thank you for posting this review, Sarah! We really appreciate it!

5/5

Google

Thankyou Jo so much for showing us a property and sharing your experience of the surrounding area, thoroughly enjoyed chatting with you.

Karen Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for posting this review, Karen! Jo has loved being of help!

5/5

Trustpilot

The staff are on the ball and helpful

The staff are on the ball and helpful - always willing to go the extra mile.

QB Β· 5 March 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to post this kind review!

5/5

Trustpilot

Communication was brilliant and very…

Communication was brilliant and very consistent! Constant updates and information always provided!

Alex Β· 20 May 2024

Agent replied Β· 13 June 2024

Thank you, Alex! We really appreciate you posting this review.

5/5

Trustpilot

Very happy with Paula

Very happy with Paula, she is always chasing up and helping me with everything!

July Β· 10 April 2024

Agent replied Β· 13 June 2024

Thank you, July. Paula has loved being of help!

5/5

Trustpilot

Fantastic service

Fantastic service from start to finish and problem sorted very quickly. Thank you 😊

Stephanie Β· 5 April 2024

Agent replied Β· 13 June 2024

Thank you, Stephanie! We really appreciate you posting this review.

5/5

Google

Great viewing with Carrie, Informative and knowledgable about the property, local area and future potential. Highly recommend.

Graham Β· 6 June 2025

1/5

Trustpilot

Clare Black was very helpful when l…

Clare Black was very helpful when l called to inquire about a house.Great service l must say

Charlene Β· 25 October 2022

5/5

Trustpilot

Brilliant Caitlin

The service which provided by Caitlin was just WOW brilliant customer oriented person.Indeed a great input for the company.

Govinden Β· 21 July 2022

5/5

Trustpilot

Positive Property Viewing Experience

Great experience - helpful, knowledgeable, considerate, polite, punctual, respectful, friendly etc.

Scott Β· 14 May 2024

Agent replied Β· 13 June 2024

Thank you for posting this review, Scott! We really appreciate it!

5/5

Google

Great job with Jo and Toyah handling our probate sale complicated by our not living locally. Very communicative, responsive and dynamic and dealt with all the challenges as they arise. Well done.

Alex Β· 25 October 2022

Agent replied Β· 24 October 2024

Alex, thank you for taking the time to leave this lovely review! Jo and Toyah will be delighted to read this!

5/5

Trustpilot

Amazing professional

Jude Buckley from Jones Robinson is very professional and friendly.

Carla Β· 7 May 2024

Agent replied Β· 13 June 2024

Thank you, Carla. Jude has loved being of help!

5/5

Trustpilot

Elle Dobson always friendly and helpful…

Elle Dobson always friendly and helpful with any queries we have.. πŸ˜€

Christopher Β· 27 March 2024

Agent replied Β· 13 June 2024

Thank you for posting this review, Christopher! We really appreciate it!

5/5

Google

Dear Sirs, I just wanted to put on record with yourselves our sincere appreciation of the outstanding service we have received from your Lambourn office during the sale of our property at 5 The Green, Baydon. We have now exchanged contracts and are going through the final formalities before completion. You don't always get a great service these days, but I think that when you do you should say so. Estate agents often get a hard time too in general, but Joanne Schedler and Toyah Leonard have done a quite superb job for us in seeing the process through from start to (now almost) finish: presenting their detailed marketing ideas tailored to our particular property and circumstances, explaining the local market to us, conducting that marketing and the viewings diligently, drawing on their deep local knowledge and contacts when bumps in the road came along: in other words, being utterly professional at all times. Harder to measure but just as important, they proved to be thoroughly nice and decent people and, when you're involved in the stresses of a property chain, you cannot underestimate how valuable that is, as I'm sure you already appreciate. Not only have they carried out their duties impeccably, but Joanne and Toyah have exceeded any expectations we had in the level of service they have provided, always going the extra mile. I must particularly mention Toyah, who has worked with tireless professionalism and always cheerfully, even when obviously working under significant pressure, to see the process through to these final stages. Quite simply you could not find the slightest fault with what she has done for us if you tried your hardest! Much more than that, she has significantly eased the pressures on us by her determination to get the job done. It has been an absolute pleasure dealing with both her and Joanne. I don't doubt you recognise what a great job your Lambourn team does, and I'm well aware that we will be paying for the service we receive from Jones Robinson, but I am also well aware that it will be worth every penny when the bill comes. Yours faithfully, John

John Β· 26 October 2018

5/5

Google

WOW! Firstly what a friendly helpful team they have at the Lambourn branch. Toyah and Joanne offered help and advise throughout the whole process. Without doubt the most amazing customer experience I've ever enjoyed EVER! Funnily they were not the estate agents i sold my property through but the agents i brought from. If my own estate agent showed 10% as much dedication to their role as these wonderful people it would of made my experience so much better. Without the friendly help i received from Toyah on numerous occasions i do not believe this move would of gone ahead. They are both a credit to there profession (an industry which often gets slated) and i would highly recommend you use these wonderful people. They even presented me with a bottle of wine and cup in a lovely bag when i went to collect my keys! AMAZING SERVICE! Unlike my own agents whom i paid . Who barely raised a smile. Finally my advise USE THIS COMPANY you will not be disappointed.

Carl Β· 26 October 2018

5/5

Trustpilot

Very happy with the service from the…

Very happy with the service from the Devizes office. Helpful staff too.

MR Β· 15 March 2024

Agent replied Β· 13 June 2024

Thank you, Michael! We really appreciate you posting this review.

5/5

Trustpilot

She is friendly and professional lady.

She is friendly and professional lady.Nice to meet her.

Customer Β· 4 May 2024

Agent replied Β· 13 June 2024

Thank you. We really appreciate you posting this review!

5/5

Trustpilot

Professional and proficient service from Elle.

Professional and proficient service from Elle. Thank you, Elle!

Ash Β· 3 May 2024

Agent replied Β· 17 June 2024

Thank you, Sam. We really appreciate you posting this for Elle.

5/5

Trustpilot

Excellent Communications and punctual…

Excellent Communications and punctual appointments by Jude Buckley

Andy Β· 2 May 2024

Agent replied Β· 13 June 2024

Thank you, Andy. Jude has loved being of help!

5/5

Trustpilot

Professional helpful and punctual service.

Professional, helpful and punctual service.

Linda Β· 24 June 2024

Agent replied Β· 23 August 2024

Thank you, Linda! We really appreciate you posting this review.

5/5

Trustpilot

Friendly

Friendly, efficient, fast, professional service

Gwen Β· 3 June 2024

Agent replied Β· 13 June 2024

Thank you, Gwen!

5/5

Trustpilot

Very helpful

Very helpful, great communication

Tina Β· 13 June 2024

Agent replied Β· 17 June 2024

Thank you, Tina! We really appreciate you posting this review.

5/5

Trustpilot

First class service from start to…

First class service from start to finish!

Hazel Β· 9 April 2024

Agent replied Β· 13 June 2024

Thank you, Hazel! We really appreciate you posting this review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jones Robinson's Google reviews

Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Lambourn office has 523 reviews across two platforms: 155 on Google, 368 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 523 reviews, and 5.0 out of 5 on Google from 155 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Lambourn won Trusted Agent; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold.

Where is Jones Robinson's Lambourn office?

Jones Robinson, Market Place, Lambourn RG17 8XU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.