5/5
Amazing professionals
Elle Dobson and Nikki Jeffreys are very professional and always eager to help.
Agent replied Β· 13 June 2024
Thank you, Carla. Elle and Nikki have loved being of help!
Trusted Agent profile
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523 reviews across 2 platforms
Market Place, Lambourn RG17 8XU
Jones Robinson's Lambourn office at Market Place is rated 4.8 out of 5 across 523 reviews on two platforms, including 155 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.
Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.
Every review we hold for the Lambourn office, from every platform, shown as written. First names only.
5/5
Amazing professionals
Elle Dobson and Nikki Jeffreys are very professional and always eager to help.
Thank you, Carla. Elle and Nikki have loved being of help!
4/5
Always returned calls and very helpful
Always returned calls and very helpful. The little prezzie was a nice touch! thankyou for that.
Thank you for posting this review, Sarah! We really appreciate it!
5/5
Thankyou Jo so much for showing us a property and sharing your experience of the surrounding area, thoroughly enjoyed chatting with you.
Thank you for posting this review, Karen! Jo has loved being of help!
5/5
The staff are on the ball and helpful
The staff are on the ball and helpful - always willing to go the extra mile.
Thank you for taking the time to post this kind review!
5/5
Communication was brilliant and veryβ¦
Communication was brilliant and very consistent! Constant updates and information always provided!
Thank you, Alex! We really appreciate you posting this review.
5/5
Very happy with Paula
Very happy with Paula, she is always chasing up and helping me with everything!
Thank you, July. Paula has loved being of help!
5/5
Fantastic service
Fantastic service from start to finish and problem sorted very quickly. Thank you π
Thank you, Stephanie! We really appreciate you posting this review.
5/5
Great viewing with Carrie, Informative and knowledgable about the property, local area and future potential. Highly recommend.
1/5
Clare Black was very helpful when lβ¦
Clare Black was very helpful when l called to inquire about a house.Great service l must say
5/5
Brilliant Caitlin
The service which provided by Caitlin was just WOW brilliant customer oriented person.Indeed a great input for the company.
5/5
Positive Property Viewing Experience
Great experience - helpful, knowledgeable, considerate, polite, punctual, respectful, friendly etc.
Thank you for posting this review, Scott! We really appreciate it!
5/5
Great job with Jo and Toyah handling our probate sale complicated by our not living locally. Very communicative, responsive and dynamic and dealt with all the challenges as they arise. Well done.
Alex, thank you for taking the time to leave this lovely review! Jo and Toyah will be delighted to read this!
5/5
Amazing professional
Jude Buckley from Jones Robinson is very professional and friendly.
Thank you, Carla. Jude has loved being of help!
5/5
Elle Dobson always friendly and helpfulβ¦
Elle Dobson always friendly and helpful with any queries we have.. π
Thank you for posting this review, Christopher! We really appreciate it!
5/5
Dear Sirs, I just wanted to put on record with yourselves our sincere appreciation of the outstanding service we have received from your Lambourn office during the sale of our property at 5 The Green, Baydon. We have now exchanged contracts and are going through the final formalities before completion. You don't always get a great service these days, but I think that when you do you should say so. Estate agents often get a hard time too in general, but Joanne Schedler and Toyah Leonard have done a quite superb job for us in seeing the process through from start to (now almost) finish: presenting their detailed marketing ideas tailored to our particular property and circumstances, explaining the local market to us, conducting that marketing and the viewings diligently, drawing on their deep local knowledge and contacts when bumps in the road came along: in other words, being utterly professional at all times. Harder to measure but just as important, they proved to be thoroughly nice and decent people and, when you're involved in the stresses of a property chain, you cannot underestimate how valuable that is, as I'm sure you already appreciate. Not only have they carried out their duties impeccably, but Joanne and Toyah have exceeded any expectations we had in the level of service they have provided, always going the extra mile. I must particularly mention Toyah, who has worked with tireless professionalism and always cheerfully, even when obviously working under significant pressure, to see the process through to these final stages. Quite simply you could not find the slightest fault with what she has done for us if you tried your hardest! Much more than that, she has significantly eased the pressures on us by her determination to get the job done. It has been an absolute pleasure dealing with both her and Joanne. I don't doubt you recognise what a great job your Lambourn team does, and I'm well aware that we will be paying for the service we receive from Jones Robinson, but I am also well aware that it will be worth every penny when the bill comes. Yours faithfully, John
5/5
WOW! Firstly what a friendly helpful team they have at the Lambourn branch. Toyah and Joanne offered help and advise throughout the whole process. Without doubt the most amazing customer experience I've ever enjoyed EVER! Funnily they were not the estate agents i sold my property through but the agents i brought from. If my own estate agent showed 10% as much dedication to their role as these wonderful people it would of made my experience so much better. Without the friendly help i received from Toyah on numerous occasions i do not believe this move would of gone ahead. They are both a credit to there profession (an industry which often gets slated) and i would highly recommend you use these wonderful people. They even presented me with a bottle of wine and cup in a lovely bag when i went to collect my keys! AMAZING SERVICE! Unlike my own agents whom i paid . Who barely raised a smile. Finally my advise USE THIS COMPANY you will not be disappointed.
5/5
Very happy with the service from theβ¦
Very happy with the service from the Devizes office. Helpful staff too.
Thank you, Michael! We really appreciate you posting this review.
5/5
She is friendly and professional lady.
She is friendly and professional lady.Nice to meet her.
Thank you. We really appreciate you posting this review!
5/5
Professional and proficient service from Elle.
Professional and proficient service from Elle. Thank you, Elle!
Thank you, Sam. We really appreciate you posting this for Elle.
5/5
Excellent Communications and punctualβ¦
Excellent Communications and punctual appointments by Jude Buckley
Thank you, Andy. Jude has loved being of help!
5/5
Professional helpful and punctual service.
Professional, helpful and punctual service.
Thank you, Linda! We really appreciate you posting this review.
5/5
Friendly
Friendly, efficient, fast, professional service
Thank you, Gwen!
5/5
Very helpful
Very helpful, great communication
Thank you, Tina! We really appreciate you posting this review.
5/5
First class service from start toβ¦
First class service from start to finish!
Thank you, Hazel! We really appreciate you posting this review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jones Robinson's Lambourn office has 523 reviews across two platforms: 155 on Google, 368 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Jones Robinson is rated 4.8 out of 5 across all 523 reviews, and 5.0 out of 5 on Google from 155 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Jones Robinson, Lambourn won Trusted Agent; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold.
Jones Robinson, Market Place, Lambourn RG17 8XU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.