Trusted Agent profile

Jones Robinson reviews

β˜…β˜…β˜…β˜…β˜… Excellent

534 reviews across 2 platforms

Market Place, Lambourn RG17 8XU

Jones Robinson's Lambourn office at Market Place is rated 4.8 out of 5 across 534 reviews on two platforms, including 155 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Jones Robinson won in 2026. Checked 9 October 2026.

Google logo

5.0 / 5

155

Reviews on Google

This office

Trustpilot logo

379

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Jones Robinson. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lambourn office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jude Buckley …

Jude Buckley came to do our look over the property. She is always happy and up beat. Lovely seeing her again.πŸ™‚

Angela Β· 24 May 2024

Agent replied Β· 13 June 2024

Thank you, Angela! We really appreciate you posting this for Jude.

5/5

Trustpilot

Good service

Both Caroline in Sales and Paula have been great. Paula followed up with both groups of solicitors to ensure things kept moving.

Mr Β· 3 May 2024

Agent replied Β· 13 June 2024

Thank you for posting this review. Caroline and Paula have loved being of help!

5/5

Google

Toyah and Jo were so helpful during the sale of our late parents' house. Very hardworking and professional, but also helpful and reassuring when things didn't go as planned. All fine in the end. Thank you for making a difficult time much easier.

Helen Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you, Helen, for taking the time to post this review. Jo and Toyah loved being of help and will be thrilled to read your feedback!

5/5

Google

Professional and personable team - simply the best agents in the area.

Kerry Β· 10 October 2024

Agent replied Β· 24 October 2024

Thank you for posting this review, Kerry! We really appreciate it!

5/5

Google

The Lambourn team are excellent, very professional and a great service when my wife and I were purchasing a property

Richard Β· 27 May 2024

Agent replied Β· 24 October 2024

Thank you, Richard! We really appreciate you posting this review.

5/5

Trustpilot

Clare Black and Becky Cox have been extremely helpful…

Clare Black and Becky Cox have both been extremely helpful and supportive regarding my application of a property. They are highly efficient and thorough.

Consumer Β· 4 March 2024

Agent replied Β· 13 June 2024

Thank you for posting this review. Clare and Becky have loved being of help!

5/5

Trustpilot

Brilliant service and really helped to…

Brilliant service and really helped to pushed sale through with SolicitorsWould recommend them to anyone looking for a great house 🏠

Elizabeth Β· 30 April 2024

Agent replied Β· 13 June 2024

Thank you for posting this review, Elizabeth! We really appreciate it!

1/5

Trustpilot

I wouldn’t recommend …

When I recently enquired about selling my property. I asked if the whopping sales fee was negotiable. I requested the senior sales agent to call me. A time was arranged but no call received. This is the second time I have called. Jones Robinson Newbury claim to be professional and eager to help but if the basics of not returning a call can not be made. How professional are they? I have now instructed another agent.

SDD Β· 27 July 2022

5/5

Trustpilot

Staff professionalism

We met miss clare Black for our house viewing, very professional and welcoming, timely updates were given to us throughout the proces

Teddienassuna Β· 8 April 2024

Agent replied Β· 13 June 2024

Thank you, Teddienassuna! We really appreciate you posting this review.

5/5

Trustpilot

Efficient and professional

Jude Buckley from Jones Robinson was very professional and friendly as she showed us around a property we were viewing.

Andrew Β· 13 May 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to post this review, Andrew! Jude has loved being of help.

5/5

Trustpilot

The Lambourn team are excellent

The Lambourn team are excellent, very professional and a great service when my wife and I were purchasing a property

Richard Β· 13 May 2024

Agent replied Β· 13 June 2024

Thank you, Richard! We really appreciate you posting this review.

5/5

Trustpilot

Letting management

My contact at JonesRobinson is always responsive and helpful . Any issues are dealt with in a timely manner

CHARLOTTE Β· 25 May 2024

Agent replied Β· 13 June 2024

Thank you for posting this review, Charlotte! We really appreciate it!

5/5

Trustpilot

Very happy with your service

Very happy with your service. Extremely professional and helpful. Thanks to all, specially to Michael. Kind regards Nana Sol

Nana Β· 20 May 2024

Agent replied Β· 13 June 2024

Thank you, Nana. We really appreciate you posting this review!

4/5

Trustpilot

Clare @ Newbury

Had a viewing arranged with Clare Black from the Newbury office, first time meeting her and from the get go she seemed very pleasant and cheerful. She provided us with all the relevant info required about the house and more regarding local schools, also a little about the town as we were from West London and new to the area. She seemed to understand our needs and was very helpful. I hope to see her again for future viewing. πŸ‘

Manveer Β· 11 November 2021

1/5

Trustpilot

Never reply you

Never reply you! Not respectful!I recently had some viewing with the Newbury branch, I told them I’m interested in the rent, they said they will reply me in few days, but none contact me.After a week, I tried to call them 5 times in a day but different time, no one answer! WHAT? Are you guys working?I tried again in the other day, they said they are so busy and will call me back before tmr. WELL, Of coz no response AGAIN!If you don’t want to rent out the apartment, please just tell me. 2 weeks since the first viewing, NO ONE contact me, I think your staffs DO NOT know what is β€œrespect”!TOO BAD!

TOO Β· 21 October 2021

5/5

Trustpilot

Our property manager at the Newbury…

Our property manager at the Newbury branch, Elle, has been extremely helpful and pro-active in managing our property and tennants.

Alan Β· 19 April 2024

Agent replied Β· 13 June 2024

Thank you, Alan. Elle has loved being of help!

5/5

Trustpilot

Jude Buckley showed us round a property…

Jude Buckley showed us round a property we would like to rent and she was very polite and helpful

Vicky Β· 4 May 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to post this review, Vicky! Jude has loved being of help.

5/5

Trustpilot

Deborah and the whole team at Jones…

Deborah and the whole team at Jones Robinson have been extremely helpful and proactive regarding a recent purchase in Marlborough. Highly recommend!

Mark Β· 5 March 2024

Agent replied Β· 13 June 2024

Thank you, Mark! We really appreciate you posting this review.

5/5

Trustpilot

Great customer service from Jones…

Great customer service from Jones Robinson. I was very grateful for communication, assistance and support given with a recent property purchase.

Libby Β· 23 March 2024

Agent replied Β· 13 June 2024

Thank you, Libby! We really appreciate you posting this review.

5/5

Trustpilot

The agent has been keeping us in the…

The agent has been keeping us in the loop and we got swift responses on all emails.

Kuda Β· 24 May 2024

Agent replied Β· 13 June 2024

Thank you, Kuda! We appreciate you posting this review.

5/5

Google

We used Jones Robinson Lambourn to purchase our first house and we could not fault them. Jo and Toyah have been extremely supportive throughout the journey and have provided constant feedback and advice to us. Highly recommend!PositiveResponsiveness, Quality, Professionalism

B Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you Ben - Jo and Toyah will really appreciate your recommendation!

5/5

Trustpilot

Paula has gone above and beyond to help…

Paula has gone above and beyond to help me with my purchase and to make sure everything was getting done.

Shannon Β· 22 March 2024

Agent replied Β· 13 June 2024

Thank you, Shannon. Paula has loved being of help!

5/5

Google

Jo Schedler and Toyah Leonard are amazing - they always go above and beyond to help not only their clients but the solicitors and the agents in the whole chain. They are always available to take your call or answer an email and work the longest hours to get to completion.

Loren Β· 25 October 2020

Agent replied Β· 24 October 2024

That's wonderful feedback, Loren, thank you so much!

5/5

Trustpilot

Very professional and friendly.

Very professional and friendly.The lady I met, Jude, is very smart and smiling. She does her work very well.

Mr Β· 5 April 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to post this review. Jude has loved being of help.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jones Robinson's Google reviews

Questions about Jones Robinson

How many reviews does Jones Robinson have?

Jones Robinson's Lambourn office has 534 reviews across two platforms: 155 on Google, 379 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jones Robinson's rating?

Jones Robinson is rated 4.8 out of 5 across all 534 reviews, and 5.0 out of 5 on Google from 155 reviews, checked 9 October 2026.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Lambourn won Trusted Agent; Jones Robinson, Newbury won Platinum; Jones Robinson, Devizes won Platinum; Jones Robinson, Marlborough won Gold.

Where is Jones Robinson's Lambourn office?

Jones Robinson, Market Place, Lambourn RG17 8XU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.