Jones Robinson reviews

★★★★★ 5/5

Trustpilot

Elle Dobson always friendly and helpful…

Elle Dobson always friendly and helpful with any queries we have.. 😀

Christopher · 27 March 2024

★★★★★ 5/5

Google

Dear Sirs, I just wanted to put on record with yourselves our sincere appreciation of the outstanding service we have received from your Lambourn office during the sale of our property at 5 The Green, Baydon. We have now exchanged contracts and are going through the final formalities before completion. You don't always get a great service these days, but I think that when you do you should say so. Estate agents often get a hard time too in general, but Joanne Schedler and Toyah Leonard have done a quite superb job for us in seeing the process through from start to (now almost) finish: presenting their detailed marketing ideas tailored to our particular property and circumstances, explaining the local market to us, conducting that marketing and the viewings diligently, drawing on their deep local knowledge and contacts when bumps in the road came along: in other words, being utterly professional at all times. Harder to measure but just as important, they proved to be thoroughly nice and decent people and, when you're involved in the stresses of a property chain, you cannot underestimate how valuable that is, as I'm sure you already appreciate. Not only have they carried out their duties impeccably, but Joanne and Toyah have exceeded any expectations we had in the level of service they have provided, always going the extra mile. I must particularly mention Toyah, who has worked with tireless professionalism and always cheerfully, even when obviously working under significant pressure, to see the process through to these final stages. Quite simply you could not find the slightest fault with what she has done for us if you tried your hardest! Much more than that, she has significantly eased the pressures on us by her determination to get the job done. It has been an absolute pleasure dealing with both her and Joanne. I don't doubt you recognise what a great job your Lambourn team does, and I'm well aware that we will be paying for the service we receive from Jones Robinson, but I am also well aware that it will be worth every penny when the bill comes. Yours faithfully, John

John · 26 October 2018

★★★★★ 5/5

Google

WOW! Firstly what a friendly helpful team they have at the Lambourn branch. Toyah and Joanne offered help and advise throughout the whole process. Without doubt the most amazing customer experience I've ever enjoyed EVER! Funnily they were not the estate agents i sold my property through but the agents i brought from. If my own estate agent showed 10% as much dedication to their role as these wonderful people it would of made my experience so much better. Without the friendly help i received from Toyah on numerous occasions i do not believe this move would of gone ahead. They are both a credit to there profession (an industry which often gets slated) and i would highly recommend you use these wonderful people. They even presented me with a bottle of wine and cup in a lovely bag when i went to collect my keys! AMAZING SERVICE! Unlike my own agents whom i paid . Who barely raised a smile. Finally my advise USE THIS COMPANY you will not be disappointed.

Carl · 26 October 2018

★★★★★ 5/5

Trustpilot

Very happy with the service from the…

Very happy with the service from the Devizes office. Helpful staff too.

MR · 15 March 2024

★★★★★ 5/5

Trustpilot

She is friendly and professional lady.

She is friendly and professional lady.Nice to meet her.

Customer · 4 May 2024

★★★★★ 5/5

Trustpilot

Professional and proficient service from Elle.

Professional and proficient service from Elle. Thank you, Elle!

Ash · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent Communications and punctual…

Excellent Communications and punctual appointments by Jude Buckley

Andy · 2 May 2024

★★★★★ 5/5

Trustpilot

Professional helpful and punctual service.

Professional, helpful and punctual service.

Linda · 24 June 2024

★★★★★ 5/5

Trustpilot

Friendly

Friendly, efficient, fast, professional service

Gwen · 3 June 2024

★★★★★ 5/5

Trustpilot

Very helpful

Very helpful, great communication

Tina · 13 June 2024

★★★★★ 5/5

Trustpilot

First class service from start to…

First class service from start to finish!

Hazel · 9 April 2024

★★★★★ 5/5

Trustpilot

Great service provided

Great service provided by Beth and the team at JR, great Communication and always there to help and advice.

Mark · 4 August 2021

★★★★★ 5/5

Google

Worth every penny - expert, agile and friendly so couldn't recommend them highly enough.

Kate · 25 October 2023

★★★★★ 5/5

Trustpilot

Top service

Top service. Professional & personable. Highly recommended

STEVE · 19 March 2024

★★★★★ 5/5

Google

Excellent service, kept us informed all the way through the process

John · 18 May 2025

★★★★★ 5/5

Google

Sold my house in Lambourn with the help of Toyah and Joanne. First class service from both Toyah and Joanne from start to finish. Really can not recommend them enough. Toyah especially was fantastic keeping me updated on a weekly basis and going the extra mile in finding out what was happening down the selling chain. The high level of communication helped the whole process go as smoothly and as quickly as possible.

Alistair · 26 October 2018

★★★★★ 5/5

Google

Great service from Caroline Maddock who helped to make the whole process as smooth as it could be by keeping on top of the chain and keeping us up to date.PositiveProfessionalism

Stephen · 25 October 2021

★★★★★ 5/5

Google

It was a pleasure dealing with Jo and Toyah who were endlessly good humoured and helpful. What a professional service! Our exchange would not have happened to plan without Toyah's persistence with solicitors!

Pat · 25 October 2020

★★★★★ 5/5

Google

Jo and Toyah at the Lambourn offiice have been amazing in helping mysekf and my family find our dream home. We have been kept up to date every week sometimes twice a week with progression. Nothing has been too much trouble and we now are due to complete on Monday! These ladies are a fantastic team with a flawless service that I would highly recommend.

Kertruffle · 26 October 2019

★★★★★ 1/5

Trustpilot

ARROGANCE

In my experience high high on lack of detail super high on arrogance. If you you want to be told off about a one sided no balance reference speak with Vanessa. Wow rarely have I met this lack of empathy or the ability to listen

Christopher · 21 March 2023

★★★★★ 5/5

Google

Looked after myself and my partner royally whilst purchasing our 1st property, Thank you Jo and Toyah!

Ben · 25 October 2022

★★★★★ 5/5

Google

Fantastic service. Jo and Toyah have been extremely helpful and supportive throughout the process, making the sale of our late parents property less painful for all involved.

Michael · 26 October 2019

★★★★★ 5/5

Trustpilot

Newbury block management team are very good

Excellent service from Linda at Block Management and Newbury. Always prompt to respond and full of helpful information. All of the Jones Robinson team are very helpful. Highly recommended.

Edinburgh · 25 November 2023

★★★★★ 5/5

Google

Jo is very excited to advise, assist and cleverly sell or find you your property Recommend

Claire · 25 October 2021