Winkworth Kennington reviews in Lambeth

★★★★★ 1/5

Trustpilot

7monts no fixing roof leak

They never solving problems.... 0 respect to tenats they are just nice liars it's 7mothns raining into the room, they check it and said it's only raining inside when the rain is stronger, so I'm still using bowls for water for 7 months. Boiler is broken now they made a appointment and didn't come over. When My girlfriend called them they said you have been contacted and informed that we come on evening... Nobody called us. Now they made appointment after week, so you can live without heating.. olso they just coming to check not to fix it....

Darius · 29 March 2021

★★★★★ 5/5

Google

Really happy with my Winkworth experience. Harry G and Tom F were attentive and easily contactable and understood the issues that arose during the transaction, and worked hard to get it over the line. Wouldn't hesitate to recommend them.

Tommy · 16 March 2026

★★★★★ 1/5

Trustpilot

Not great at check out

Crap for some tenants. We’ve had nothing but drama after attempting to break the lease.

Kaye · 3 September 2026

★★★★★ 5/5

Google

I wanted to take a moment to say how positive my experiencewith property management has been since Vjosa took over managing the property I rent. Without fail, Vjosa responds within 24 hours and it has transformed my experience as a renter. Genuinely the best experience I have had renting so far because of Vjosa!

Tabitha · 1 November 2025

★★★★★ 5/5

Google

A great experience renting with Winkworth and that is thanks to Isobel. Isobel has been extremely helpful from start to finish. She has been attentive, punctual with her responses, and a pleasure to have as our agent. Winkworth as a whole have been great. I’ve been very impressed with the professionalism of the company and would highly recommend. Thank you for making our move as smooth as possible.

Bethany · 26 October 2022

★★★★★ 1/5

Trustpilot

Complete waste of time

Complete waste of time. Was trying to rent a flat through Winkworth and was hounded by the agent for an offer. Put the offer in and turned down other flats. Over a week later was told to go look elsewhere. Highly unprofessional and wouldn't use it recommend them for renters.

Blah · 10 August 2026

★★★★★ 5/5

Trustpilot

An excellent service all round!

An excellent service all round!Nadine Aucamp was wonderful all the way through the sales process of my property. She was especially excellent at keeping in touch with the buyer's and other solicitors down the chain so that I was kept properly informed of the progress of my case. To be honest, I found her a lot more helpful and clued up on what was going on than the solicitors themselves!

Marco · 14 July 2022

★★★★★ 1/5

Trustpilot

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Malcolm · 27 May 2026

★★★★★ 5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously.

Lynda · 17 September 2026

★★★★★ 5/5

Trustpilot

Best estate agent rental experience ever!

After speaking to multiple different Estate agents it's much of the same from everyone but Winkworth were different. Immediately I was listened to and my requirements taken into consideration. I worked with Fabian to find the home I recently moved into. He excelled. I didn't have to drag myself around unsuitable properties and he was the right balance of informative and patient. I didn't feel like I was being pushed into anything nor was I bombarded with endless emails of properties that didn't suit my requirments. It was actually a pleasant experience!

Lee · 21 March 2024

★★★★★ 5/5

Trustpilot

Shaun Blackstock - Best Lettings Negotiator !!

My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.

Alicia · 22 September 2023

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude.

Diana · 22 August 2026

★★★★★ 5/5

Trustpilot

Great rental experience with Winkworth…

Great rental experience with Winkworth Kensal Rise. The team are very personable and knowledgeable, and Fabian went above and beyond to make what would normally be a stressful experience very seamless. Thank you !

Yasser · 14 November 2025

★★★★★ 5/5

Google

Huge thanks to Tom and the team at Winkworth as they have just secured a fantastic offer on our property in the Walworth area. After inviting valuations from many different agencies, including flat-fee and hybrid agencies, Tom Floyd clearly understood our situation, as a time-strapped family selling a slightly odd property which had a risk of ending up in a chain. His manner was extremely reassuring and his pitch was realistic, well-informed and totally hype-free. A set of fantastic photos were duly arranged, followed by a well-timed launch and a packed calendar of viewings orchestrated by the sales team. Having met them as potential buyers on other properties, Arne, Caleb, Lewis and Oliver are charming and utterly professional: they were prompt and well-informed in their communication with us, and found dozens of potential buyers. We faced some difficult choices with offers and so really appreciated Tom's huge experience and nerves of steel in our corner. The price he achieved both confirmed his initial valuation (other agents were way off) and represented a great result for the market and the property. Although we still have a way until completion I'm really pleased to have chosen Winkworths. In an industry dominated by sharp practices these guys shine through with their honesty, professionalism and fair dealing. I believe they outperform other agencies, certainly in our case I think they have more than proved their value already. Thanks again to Tom and the team!

Tom · 28 February 2024

★★★★★ 5/5

Google

Isobel at the Kennington branch made securing my new flat unbelievably quick and stress-free. Her professionalism, clear communication, and attention to detail were outstanding, I always felt informed and supported. A genuinely friendly and proactive service that turned a daunting process into a breeze. One of the only times I have felt like a valued customer, highly recommend!

Michael · 9 August 2025

★★★★★ 5/5

Trustpilot

Great team

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Pauline · 28 February 2026

★★★★★ 5/5

Trustpilot

Excellent service from Thomas!

I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!

Kp · 6 December 2022

★★★★★ 5/5

Trustpilot

Great customer service

The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.

Lauren · 30 October 2023

★★★★★ 1/5

Google

I was left very dissatisfied by my dealings with the Winkworth Kennington branch. I subsequently took the complaint to the Property Ombudsman to try and obtain a fair resolution as this was not possible dealing directly with Winkworth. The conclusion of the Property Ombudsman was a decision in my favour, stating: "It is without doubt a shortfall in service has occurred for which an award is warranted" During the complaint process, Winkworth were inconsistent in their statements and in my opinion being dishonest, or at the very least, incompetent. The nature of my complaint related to material information regarding the property I was considering purchasing not being communicated to me. I'll be going elsewhere in the future, that's certain.

Alec · 27 October 2018

★★★★★ 5/5

Trustpilot

Winkworth is definitely a really…

Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.

Wesley · 7 October 2022

★★★★★ 1/5

Trustpilot

Looking for a tenant? Don't hire Winkworth.

If you're an owner looking for a tenant, go elsewhere.

Pat · 26 August 2026

★★★★★ 5/5

Trustpilot

We worked with Winkworth Kensal Rise &…

We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.

Adam · 11 May 2026