Trusted Agent profile · Lambeth

Winkworth Kennington reviews in Lambeth

4.1

★★★★★ Great

1,090 reviews across 3 platforms

299 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE

Winkworth's office in Lambeth, at 299 Kennington Road, is rated 4.1 out of 5 across 1,090 reviews on three platforms, including 211 Google reviews rated 4.8.

Google logo

4.8 / 5

211

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

878

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

I cannot thank Emma enough for all the help she and her colleagues gave me while I was selling my home at 69 Road, SW9 0RE. She was always punctual pleasant and right on the case. She was a true support …

Stephen · 17 October 2025

Agent replied · 22 October 2025

Thank you so much for sharing your kind words about your experience with Emma and the team. It’s wonderful to hear how supported and reassured you felt throughout the process, especially during such an important time. Your feedback means a great deal and is truly appreciated.

5/5

Google

I've been dealing with Winkworth Kennington (specifically Ella Grover) as a buyer and have been really impressed with how smooth and well-communicated the process has been. Ella has been proactive, approachable, and helped keep the whole process moving along. Would definitely recommend!

Alex · 16 October 2025

Agent replied · 22 October 2025

Thank you so much for sharing your positive experience and kind words about Ella and the team. It’s wonderful to hear that the process felt smooth and well-communicated, and that Ella’s proactive and approachable manner made a difference for you. Your recommendation means a lot and is greatly appreciated.

5/5

Trustpilot

Amir Shafi is a star

Amir Shafi is a star! He is very quick in response and diligent. He is very good at finding out the needs of his clients and providing appropriate solutions. He is really reliable.

Masahiko · 23 December 2025

Agent replied · 24 May 2026

We're happy to see that you had a 5-Star experience at Winkworth Hendon. Thanks for sharing your feedback.

5/5

Google

Pip is an absolute star! She’s always on hand to help with any issues, communicates clearly and effectively, and is incredibly reliable always responding when needed.

Jack · 16 February 2026

Agent replied · 17 April 2026

Thank you so much for sharing your kind words about Pip. It’s wonderful to hear that her clear communication and reliability have made such a positive impression. Your feedback means a lot to the team.

5/5

Google

Winkworth Kennington were professional and approachable from the start. I think they must be one of the longest standing Estate Agents in Kennington. They appraise the value of your property fairly which makes them one of the best in the area as they actually sell stock rather than have it sitting in their shop window. Tom and Lewis, also Caleb and co are an excellent team.

Victoria · 4 December 2024

Agent replied · 26 December 2024

Thank you for taking the time to share your positive experience with Winkworth Kennington Estate Agents, Victoria. We are pleased to hear that you found our team to be professional and approachable. We take pride in providing fair property appraisals and working diligently to sell our clients' properties.

1/5

Trustpilot

NO ELECTRICITY FOR 3 DAYS

I am extremely disappointed with my experience renting through Winkworth. When I moved into my new flat, the agent failed to provide me with the gas card/key. I moved here from the US so I did not know that was something that I needed. As a result, my electricity was cut off for almost three days during my very first weekend in the property. I had no light, no heating, and no hot water for close to 72 hours.

Rainice · 12 December 2025

Agent replied · 23 December 2025

Good morning Rainice, At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance. Kind regards, Winkworth Client Relations

5/5

Trustpilot

Very positive experience

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 2 December 2024

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

Agent replied · 20 March 2026

At Winkworth we are always disappointed to receive a review such as yours, and we’re sorry to hear about your experience, Lauren. As all Winkworth offices are independently owned and operated, if you’re able to update your review with the details of the specific office you dealt with, we would be happy to look into your concerns further. Thank you in advance.

5/5

Trustpilot

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

SM · 23 May 2026

Agent replied · 22 September 2026

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Lauren is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Deborah did a great job with the…

Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.

Jon · 6 March 2026

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating Jon. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Excellent Agents

I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.

Colin · 26 January 2024

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

If you want the best agent, try Nicole!

I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!

Sophia · 2 October 2023

Agent replied · 24 October 2024

Thank you so much for your kind words, Sophia. We really appreciate you taking the time out to share your experience with us, and we agree, Nicole is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Aaron was an amazing help

Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.

Juliet · 13 August 2023

Agent replied · 24 October 2024

Thank you so much for your kind words, Juliet. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

I couldn’t recommend Winkworth Kennington highly enough, especially Lewis Tyrer. Lewis was incredibly patient, proactive in providing updates and information, and clearly has a deep knowledge of the local area. He was always on hand to offer advice and respond promptly to any of my messages. For such a significant investment, the whole experience couldn’t have gone any better. Thank you, Lewis, for making the process so smooth and reassuring from start to finish.

Alfred · 3 May 2025

5/5

Trustpilot

A Lettings agent who gives good advice & listens

Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.

Ms · 12 May 2026

Agent replied · 24 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Clapham, Monique. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

1/5

Trustpilot

Poor experience

This review has taken me a while to write because the experience we had with both Winkworths and the landlords was incredibly disappointing. As tenants, we genuinely felt we were treated very poorly.

James · 27 August 2026

Agent replied · 22 September 2026

Good morning, Thank you for taking the time to leave a review. We were surprised to see this, as our understanding was that we'd parted on good terms following this matter as a landlord deciding not to proceed is out of our control and we remained in contact throughtout and after the rental fell through. As background, the property was originally marketed for sale. When a sale did not proceed, it was let instead, and tenants (yourselves) were found. Some months later, a previous viewer of the property returned with an offer to purchase, which we were legally obliged to put forward, and which the sellers accepted. This meant the letting could not go ahead as planned, which we appreciate was a frustrating outcome. We remained in contact throughout and understand any funds involved were returned in full. We're sorry this experience fell short of your expectations, but we do believe we acted fairly and transparently given the circumstances at the time. If you'd like to discuss this further, please do get in touch directly.

5/5

Trustpilot

I cannot recommend Aaron and his team…

I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.

F · 26 April 2023

Agent replied · 24 October 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

Agent replied · 24 October 2024

Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

Agent replied · 24 October 2024

Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!

1/5

Google

From a landlord perspective. Appalling. If I could give 0 stars I would. -The agreement between us gave a charge for rent collection with a clause (point 15) saying they are not responsible for tenant rent arrears _or for chasing tenants_ when that is the entire point of those extra charges. -Gave the tenants a copy of the contract without checking it with me - would have been fine if it had been close to accurate but unfortunately it had the wrong deposit amount and spelt my name incorrectly. - Followed that up with asking me to provide reports that weren't necessary as there processes are for buildings/renovations >1year old, not for new builds. - Gave wrong information to tenants, including getting them to pay the neighbours electricity and gas bill (despite instructions at handover) - provided incomplete condition report with absolutely no comments around condition for one floor and missing outbuildings. - Suggested I had lost a key or not provided it when it was photographed in the condition report with a note saying it was 'returned to agents'. Genuinely awful. Every. Single. Interaction.

Liz · 25 June 2025

Agent replied · 22 October 2025

Dear Liz, Thank you for taking the time to share your feedback, though I'm truly sorry to hear that your experience has fallen short of the high levels of service we strive to provide for all our clients. Readers should be aware that we are currently in communication, as they might expect, but I would like to address the following points here for their benefit: Our Rent Collection service is designed with clear terms, including clause 15 which covers responsibility for tenant payments. I do absolutely understand your expectation that this would include proactive tenant liaison and it does: although we are not financially responsible, we do in practice chase up any non-payments on our landlords' behalf. If this was unclear at the outset, I regret any confusion and we will re-draft the clause to make this clearer in future. Regarding the tenancy agreement itself, I apologise for those administrative errors. These should have been picked up before final documentation was issued, and we have already reviewed our processes internally to prevent any recurrences. I am sorry about the miscommunication around utility setup and the shed key. These are important operational details which have been resolved, and we will investigate what occurred in this case to ensure absolute accuracy in future. As for the condition report and property documentation, we strive to provide comprehensive and accurate records. If anything was incomplete or misrepresented, we are happy to review the report again and work with you to correct it. I appreciate that your experience has been frustrating, and I, and all my staff, are committed to putting this right. Readers should know that we have already been in touch with you to discuss this in more detail and to see what we can do to make amends. Best wishes, Nigel Nigel Field MNAEA Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth Kennington

How many reviews does Winkworth Kennington have?

Winkworth's Lambeth office has 1,090 reviews across three platforms: 211 on Google, 1 on Yell (across the whole business), 878 on Trustpilot (across the whole business).

What is Winkworth Kennington's rating?

Winkworth Kennington is rated 4.1 out of 5 across all 1,090 reviews, and 4.8 out of 5 on Google from 211 reviews.

Where is Winkworth's Lambeth office?

Winkworth Kennington, 299 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE.

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