5/5
TrustpilotLauryn is a great asset to the company…
Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company
Trusted Agent profile · Lambeth
Winkworth Kennington reviews in Lambeth
★★★★★
1,097 reviews across 3 platforms
299 Kennington Road, Kennington, SE11 4QE, Lambeth, SE11 4QE
Winkworth's office in Lambeth, at 299 Kennington Road, is rated 4.0 out of 5 across 1,097 reviews on three platforms, including 211 Google reviews rated 4.8.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat Estate Agency. Lewis is fantastic, honest and reliable. 5 Star service
5/5
GoogleIsobel Tudor helped with a recent tenancy move - she was highly responsive and very helpful, and the process was smooth and painless thought.
Agent replied · 17 April 2026
Thank you for your kind review. We're delighted to hear that your recent tenancy move went smoothly and that Isobel was able to support you throughout the process. Providing responsive and helpful service is something we take great pride in, so it’s wonderful to know that Isobel made the experience smooth and painless for you. We really appreciate you taking the time to share your feedback and wish you all the best in your new home.
1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.
Agent replied · 24 October 2024
Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington
5/5
GoogleJust completed on a very protracted sale of my house with Winkworths Kennington. Such a brilliant team effort with attention to detail, limitless support, faultless focus and impeccable communications by Emma Mather under the steady and …
Agent replied · 22 November 2025
Thank you so much for sharing your thoughtful feedback and kind words about your experience. It means a great deal to hear that the team's dedication and communication made a difference throughout the process, especially during a lengthy sale. Emma and Tom will be delighted to know their efforts were appreciated.
5/5
TrustpilotExceptional services
Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotProper lettings
We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.
Agent replied · 24 October 2024
Thank you very much for the excellent review.
5/5
GoogleWe were looked after by Isobel Tudor at Winkworth Kennington, she has been super helpful and efficient from start to finish. Really communicative making what can be a stressful time feel smooth. Beyond that, since moving into the property, Isobel has supporting on a couple of housing bits that we needed to sort. Thank you also to Samantha Gear who support with some of the processes quickly and clearly, we appreciate you both!
Agent replied · 26 December 2024
Thank you for taking the time to share your positive experience with Isobel and Samantha. We are thrilled to hear that they were able to assist you throughout the process and provide ongoing support. We value your feedback and are delighted to have been able to make your move a smooth and stress-free experience.
5/5
Trustpilotexceptional
I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleThe team at Winkworth Kennington were brilliant dealing with my sale, always available for support and advice and really cared about getting a fair deal for all and about supporting me to make my next move. Great team and professional and friendly service
5/5
GoogleSale just completed with Winkworth - If you're selling a property in Kennington my advice (as is echoed by many long term residents) would be go straight to them. Tom Floyd has assembled a fantastic team there who are a pleasure to work with and give the right impression to buyers. Most importantly they get the right results for a sale with minimum fuss. Thank you!
Agent replied · 26 December 2024
Thank you for taking the time to share your positive experience with Winkworth Kennington Estate Agents. We are delighted to hear that you found our team to be fantastic to work with and that we were able to achieve the right results for your sale with minimum fuss. We appreciate your recommendation and look forward to assisting you with any future property needs.
5/5
TrustpilotTerrific sales team - Lady and Sean are brilliant
Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotThe Winkworth team in Kensal Rise
The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.
Agent replied · 24 October 2024
We're happy to see that you had a 5-Star experience at Kensal Rise! Thanks for sharing.
5/5
TrustpilotWinkworth is the agent you need
Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough
5/5
TrustpilotGreat experience
Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'
Agent replied · 24 May 2026
Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. If you can please let us know which office you dealt with I can pass on your lovely review.
5/5
TrustpilotBrilliant letting agent team
Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.
Agent replied · 24 October 2024
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!
1/5
TrustpilotThe worst agency .
The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..
Agent replied · 24 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
GoogleExcellent service from this agency, particularly from Isobel. I visited the place on Friday, and they pulled all the stops to accommodate a following Tuesday move-in date. Clear and efficient communication throughout, really recommend.
Agent replied · 22 November 2025
Thank you so much for your kind words, Bastien. It’s wonderful to hear that Isobel and the team were able to make your move-in process smooth and efficient. We truly appreciate your recommendation and are delighted you had a positive experience with our service.
1/5
TrustpilotPlease avoid them. Reclaiming our deposit has become a lengthy and arduous process
Unfortunately, our experience with Winkworth has been so disappointing that I must give a 1-star rating, though I wish there was an option for zero stars. They have repeatedly made false statements to unfairly extract money from tenant. Even damage noted in their own move-in inventory report from last year is now being used against us to justify charges. It's disheartening to witness their prioritization of profit over fairness. When confronted, they suggest disputing through "my deposit scheme," only to further inflate fees. Our cleaning fee surged from £140 to £336, and apart from maintenance fees were hiked for pre-existing damages. Despite returning the property in better condition, we were still charged professional cleaning fees for mold, dust, and dirt present upon move-in. They even colluded with their inventory company to exploit situations for financial gain, leaving us speechless. Additionally, we graciously accommodated potential tenant viewings three times in 10 days, only to have our privacy violated as individuals freely took photos and rifled through our belongings without consent. This experience has left us profoundly disappointed and hesitant to engage with Winkworth in the future.
Agent replied · 24 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
TrustpilotGreat team!
Aaron, Shaun and the team at Winkworth worked to hard to find our family the perfect short term rental solution. They were responsive, helpful and genuinely cared about meeting our needs. Thanks team for making what could have been a very stressful time, as smooth and easy as possible!
1/5
TrustpilotWorst Ever
My experience with Winkworth was a masterclass in chaos and incompetence. A real circus is even better them. Not only did they turn a blind eye to broken properties, but they also seemed to have a PhD in denial and deception. They don't even have the decency to possess basic moral standards. I bet Winkworth does not care their branding or reputation, basic thing for a business. Their idea of 'professional cleaning' was a joke - the place was dirtier than a pigsty, with mold, spiders the size of small cars, and no sign of any supposed cleaning crew. And don't even get me started on their response time - it's like they only sprang into action when I threatened to pack my bags.During checkout, they pulled out all the stops with their wild accusations, conveniently forgetting that the damages were already there when I moved in. But oh no, let's blame the tenant instead!And as if dealing with Winkworth wasn't enough, their partner in crime, ACT Property, was just as useless. It's like they were in cahoots, caring more about squeezing every penny out of me than addressing my legitimate concerns.Privacy? What privacy? They had no qualms about waltzing into my home uninvited, rearranging things like they owned the place. And to top it all off, they even decided to whip up a meal in my kitchen without so much as a 'by your leave.' They took away my letters too.Getting my deposit back was a whole saga, thanks to their fault-finding frenzy. But hey, at least I've inadvertently become their biggest promoter in my community (whatsapp, X, facebook, signal, neighbours) about Winkworth. The way word spreads, it's like a snowball effect! I am so excited!
Agent replied · 24 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
GoogleElla Grover from Winkworth has been fantastic in helping us decide on a property to purchase and providing us with honest and professional feedback for all of our questions. Her customer service is excellent. Thank you!
Agent replied · 22 October 2025
Thank you for sharing your experience, Lucy. It’s wonderful to hear that Ella’s professionalism and honest feedback made a positive difference during your property search. Your kind words about her customer service are truly appreciated.
5/5
TrustpilotSelling made easier
Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help
Agent replied · 22 February 2026
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleTom and Lewis were exceptional in the way that they managed my house purchase. This was a very complicated transaction as it also depended on the sale of a house in France, where we suffered some serious delays. I think the whole chain would have fallen through had it not been for their dedication and highly-effective communication. They certainly managed to keep all parties calm when the stress of the situation might well have caused someone to pull out. I would have no hesitation in recommending them, and will certainly track them down for any further property dealings I may have in the future!PositiveResponsiveness, Quality, Professionalism
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