Trusted Agent profile Β· Lambeth

Stirling Ackroyd Streatham reviews in Lambeth

4.4

β˜…β˜…β˜…β˜…β˜… Great

1,540 reviews across 2 platforms

5 - 7 Streatleigh Parade, Streatham High Road, Streatham, SW16 1EQ, Lambeth, SW16 1EQ

Stirling Ackroyd's office in Lambeth, at 5 - 7 Streatleigh Parade, is rated 4.4 out of 5 across 1,540 reviews on two platforms, including 228 Google reviews rated 4.5.

Google logo

4.5 / 5

228

Reviews on Google

This office

Trustpilot logo

1,312

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Customer Service and Efficiency

I recently moved and as you know moving can be extremely stressful. Thankfully Victoria was able to help my journey run a lot smoother. She explained everything I need to know & do and her endurance on chasing up requests was super efficient and timely. Thank you so much!

Deborah Β· 11 May 2024

Agent replied Β· 30 December 2024

Dear DeborahCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Highly recommend

Super helpful and knowledgeable agent, Cole made the experience of speaking with estate agents actually enjoyable πŸ˜‰. He listened to my needs and concerns and provided useful information and feedback so that I wasn't left feeling irritated. I highly recommend this agent.

Char Β· 27 August 2024

Agent replied Β· 30 December 2024

Dear CharCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We needed a place pretty quick. Rio found us some where that was perfect. Amazing to have such a person centred service. The turn around was so efficient and anytime we had questions they were answered. Thank you Rio and the team :)

Sam Β· 24 July 2024

Agent replied Β· 22 October 2024

Hi Sam, thanks for the 5 * and lovely words for Rio and the team. Wishing you all the very best - Claire

5/5

Trustpilot

exelent, professional and very helpful

From the first day I spoke to Magdalena Sadkowska on the phone, she demonstrated professionalism and efficiency. Magdalena was calm and explained everything to me about their properties and offers and gave me advice. She also suggested a broker advisor. Whenever I emailed or called, she was available or called straight away when she was free to talk. Magdalena shows calmness, patience and professionalism at all times. Very caring, helpful, knowledgeable and available all the time. I wish the world was surrounded by people like Magdalena, we would live in a better place.

Justyna Β· 16 April 2024

5/5

Trustpilot

We had an outstanding experience with…

We had an outstanding experience with Stirling Ackroyd, thanks to Ellis. Ellis was incredibly helpful and professional. Everything was handled smoothly and efficiently, and I felt confident and supported at every step. I highly recommend Stirling Ackroyd.

Yuxuan Β· 10 October 2024

Agent replied Β· 28 October 2024

Hi Yuxuan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rio Bell was amazing at Stirling Ackroyd Streatham! She was super helpful in explaining everything and made the whole process much easier to understand. Really friendly and always on hand when I had questions. Couldn’t reccomend her enough!

Mi Β· 22 September 2024

Agent replied Β· 22 October 2024

Hi there, thanks for the 5* for Rio. Wishing you all the very best!

5/5

Google

i came into the office speak with the lettings team and Nyree was really nice and helpful. not sure if she can help but was very nice and did try to point me in the right direction

John Β· 1 October 2024

Agent replied Β· 22 October 2024

Hi John, Thank you very much for Nyree's 5*. Have a great day- Danielle

5/5

Trustpilot

Stirling Ackroyd

Stirling Ackroyd are a very professional, helpful and extremely responsive Surveyors. I would highly recommend them! Mike Frith is a simply wonderful Surveyor in every way possible! Thank you to both! Maureen Hinton

Consumer Β· 27 November 2024

Agent replied Β· 30 December 2024

Dear ConsumerCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

it was nice meeting Jessie and his manager today, my grandmother said when she first spoke to Jessie he was very polit, well spoken and explain everything clearly about the property. After meeting them both at the property they were so warm and welcoming we all felt comfortable around them.

Lashauntia Β· 26 January 2024

Agent replied Β· 22 October 2024

Hi Lashauntia, thank you for the 5* and feedback of your experience. Jessie will be very pleased to read this and we wish you all the very best - Claire

4/5

Google

We are so glad with the service provided! Rio was very helpful and supportive and kept me updated at every step of the process & answer ed any questions we had. I've had bad experiences with estate agents in the past but this was incredibly smooth & I would definitely use again. Highly recommended.

Dhara Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Dhara, thanks for the 4 star - Claire

1/5

Trustpilot

My details passed on to an energy company without my consent

My energy contract was taken over by an energy company without my consent and without Informing me. When I challenged them, they said that my letting agent for the property in this case one of Stirling Ackroyd agents had given my details to a partnership that has an agreement with the energy company. I was not very happy about this as this energy contract transfer has caused issues for me. The letting agency obviously has this agreement. I found it shocking that they told this partnership the date that my flat was going to be empty and when to take over the energy supply without notifying me and without my express consent.This is very upsetting. Not sure I can trust them again.

Tobi Β· 4 December 2024

Agent replied Β· 30 December 2024

Dear Tobi,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanks, Customer Care Team

5/5

Google

Extremely positive experience finding my new place to rent with Stirling Ackroyd Streatham. Given how crazy the rental market is right now, I wasn’t looking forward to finding somewhere new. Kurwahn made it incredibly easy and made the process feel seamless. His communication was great and he was flexible to accommodate me for viewings after I had finished work. Very much recommend Stirling Ackroyd and Kurwahn.

Oli Β· 23 October 2022

Agent replied Β· 22 October 2024

Hi Oli, thanks for the fantastic positive feedback for Kurwahn who I know will be so happy to read this! Thank you for choosing Stirling Ackroyd and we wish you all the best in your new home - Claire

5/5

Trustpilot

Experienced and professional service with a complex portfolio

We have been clients of Stirling Ackroyd (with their letting service) for about two years, and they have been highly professional and knowledgeable. They have managed property issues in a timely fashion as they arise, including handling a complex refurbishment, transferring from a previous (and inept) managing agent, and some slightly difficult tenants. They are also on top of all of the relevant regulatory matters, and do everything in a legally correct manner (to the best of my limited knowledge). I would happily recommend their services.

Julian Β· 2 December 2025

5/5

Google

Rio is an absolute star. From finding the perfect property to actual move in she was always extremely communicative and friendly, every step was extremely smooth and understandable. Cannot recommend a better agent! Thank you Rio!

Julian Β· 1 October 2024

Agent replied Β· 22 October 2024

Julian Oswald, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Trustpilot

Responsive agent

Got a call a day after sending in my enquiry! The whole process of renting and gaining information about the property was prompt and swift thanks to Guy Gregory. He was very responsive and helpful in answering my questions. Highly recommend Stirling Ackroyd!

Jennifer Β· 4 June 2024

Agent replied Β· 30 December 2024

Dear JenniferCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Hannah Ryan was excellent with helping…

Hannah Ryan was excellent with helping us (first year uni students) to understand the process and the steps involved and helped us secure viewings and then a lovely house. cannot thank her enough!

Hannah Β· 20 November 2025

5/5

Google

Our experience with Townends Streatham has been a pleasant and smooth one. From our 1st phone call with Bethany, we found her to be informative, helpful and very professional providing clear guidance along the way. Mikesh was also instrumental in assisting to secure the tenancy. They both worked effortlessly especially when we encountered a couple of hiccups they were always at the end of the phone providing solutions and direction We have no hesitation in recommending their services and can’t wait to work with Townends once again Keep up the Good Work Bethany & Mikesh!

Femi Β· 10 January 2020

Agent replied Β· 8 January 2025

Hi Femi, thank you you for your really lovely five star review, its great to hear you love the service. I know that Bethany and Mikesh will be thrilled to hear how impressed you are with the support and professional guidance that you were provided with. I really hope we have many more years of working together. All the best, Emily

5/5

Trustpilot

Great property management

Mela is always so quick to respond and resolve any issue that comes up with the property. I really appreciate it!

Costanza Β· 2 March 2026

5/5

Trustpilot

Certainly

Certainly! Here's another review:"We had an outstanding experience working with Omar during our apartment search. From the moment we met, Omar demonstrated a deep understanding of the rental market and took the time to truly understand our preferences and needs. Their attention to detail and responsiveness made the entire process smooth and stress-free. Omar was always available to answer any questions we had and provided valuable guidance every step of the way. Thanks to their dedication and expertise, we found the perfect apartment that exceeded our expectations. We wholeheartedly recommend Omar to anyone in need of a reliable and knowledgeable agent.Emmanuel

Afreh Β· 14 February 2024

5/5

Google

I recently rented a flat with Stirling Ackroyd Streatham. I dealt with Kurwahn who set up the viewing for me and called me on my moving day to make sure I was settled. If the property management side is as helpful as Kurwahn it should be easy times ahead. Thanks for your help!

Matthew Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Matthew, thank you for taking the time to tell us of your great experience you had finding your new home with Kurwahn. Its lovely to hear and we wish you all the very best - Claire

5/5

Google

We had a great experience working with Feroza from Stirling Ackroyd Streatham while viewing a house for sale yesterday. She was professional, informative, and friendly, making the process smooth and enjoyable. I highly recommend Feroza and the team at Stirling Ackroyd Streatham for anyone looking to buy or sell property in the area.

Burak Β· 23 October 2023

Agent replied Β· 22 October 2024

Hi Burak, thank you for taking the time to share your experience with us. Feroza and the team will be so pleased to read your kind words and we wish you all the very best - Claire

4/5

Trustpilot

Communications were ongoing with status…

Communications were ongoing with status updates

Glyn Β· 23 June 2026

5/5

Trustpilot

Good service from Omar

We were fortunate to have Omar Robertson assist us in finding our new home. From the initial contact, Omar was professional and efficient. He sent us a detailed list of properties that matched our preferences, and once we made a selection, he coordinated the visit.From there, the process became somewhat tedious as the reference company took longer than expected. However, throughout this time, Omar demonstrated exceptional patience and a polite attitude towards us. He advocated on our behalf, doing everything possible to overcome any obstacles that arose.I would like to highlight Omar's proactiveness and kindness towards clients. He was always one step ahead, anticipating our needs and providing exceptional service. His positive approach and willingness to overcome challenges made the entire process much more manageable. We are very grateful for his professionalism and highly recommend him as a real estate agent

BΓ‘rbara Β· 13 February 2024

5/5

Trustpilot

Keo was hands down the best

Keo was hands down the best agent I’ve spoken to so far. Highly recommend him as an agent, helpful, knowledgeable and super patient considering I’ve never purchased a property before!

Alex Β· 16 December 2024

Agent replied Β· 30 December 2024

Hi Alex, thanks for the fab 5* review. Keo will be so happy to read this and we wish you all the very best - Claire, Customer Engagement.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Stirling Ackroyd's Google reviews

Questions about Stirling Ackroyd Streatham

How many reviews does Stirling Ackroyd Streatham have?

Stirling Ackroyd's Lambeth office has 1,540 reviews across two platforms: 228 on Google, 1,312 on Trustpilot (across the whole business).

What is Stirling Ackroyd Streatham's rating?

Stirling Ackroyd Streatham is rated 4.4 out of 5 across all 1,540 reviews, and 4.5 out of 5 on Google from 228 reviews.

Where is Stirling Ackroyd's Lambeth office?

Stirling Ackroyd Streatham, 5 - 7 Streatleigh Parade, Streatham High Road, Streatham, SW16 1EQ, Lambeth, SW16 1EQ.

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