Trusted Agent profile

LiFE Residential South Bank reviews

4.5

★★★★★ Excellent

1,273 reviews across 2 platforms

252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD

LiFE Residential's Lambeth office at 252 Westminster Bridge Road is rated 4.5 out of 5 across 1,273 reviews on two platforms, including 295 Google reviews rated 4.6.

Google logo

4.6 / 5

295

Reviews on Google

This office

Trustpilot logo

978

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick and professional service

Quick and professional service! Tamara Dos Santos, the agent who visited today, was very attentive and professional. She carefully inspected the entire flat and thoroughly tested the fire alarm. Excellent service, efficient, professional, and reliable. Thank you

Elo · 28 May 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Positive feedback for Arjin Dogan - property manager

Certainly! Here’s a glowing review for your property manager, Arjin Dogan:Outstanding Service by Arjin Dogan - Highly Recommended!I had the pleasure of working with Arjin Dogan as my property manager at Life Residential, and I can’t say enough good things about her. From the very beginning, Arjin has been incredibly active and responsive, always quick to address any queries or concerns I had. She has a remarkable ability to handle every situation with efficiency and professionalism.Arjin’s helpfulness has made the entire experience of managing my property stress-free. Whether it was dealing with maintenance requests, coordinating repairs, or simply keeping me updated on important matters, she was always on top of things. Her communication was clear and timely, which gave me peace of mind knowing that everything was being taken care of.What truly sets Arjin apart, though, is her kindness and genuine care for her clients. She consistently went above and beyond to ensure that I was satisfied and that my property was in the best possible condition. Her friendly demeanor made it easy to work with her, and I felt like I was in very capable hands throughout the entire process.I wholeheartedly recommend Arjin Dogan to anyone looking for a reliable, dedicated, and personable property manager. Her commitment to providing excellent service is unmatched, and I’m grateful for all the help she provided.Thank you, Arjin, for making this experience so positive!

Faris · 24 September 2024

5/5

Google

Looking for a flat in London is always a tough job. I gave my requirements to Lorraine who showed me around some lovely places on the southbank. She was extremely friendly and gave me some really important advice around being a new renter to the city!

Joshua · 23 October 2024

Agent replied · 9 November 2024

Dear Joshua, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

Found our perfect place thanks to Lorraine's work ! She has been very accommodation in terms of viewing and was quick to provide answers to our questions. Getting the key afterwards was easy to plan to for a smooth moving ! Thank you Lorraine !

Faris · 2 November 2024

Agent replied · 9 November 2024

Dear Faris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Google

Thank you Lorraine for making what I would usually find a stressful experience become far more enjoyable. She was extremely accommodating and professional and made my letting experience a walk in the park. Would recommend for anyone else also needing an attentive and diligent professional!

Kate · 2 November 2024

Agent replied · 9 November 2024

Dear Kate, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lorraine. Please do not hesitate to contact us again. Kind regards, Katie

5/5

Trustpilot

new team is good!

Kandy is responsive, polite and efficient.

VG · 9 September 2026

5/5

Google

Lorraine was fantastic in helping me find the perfect rental flat. She was attentive to my needs, responsive, and went above and beyond to make the process smooth and stress-free. Her knowledge of the market and dedication made all the difference. Highly recommend her services!

Flora · 26 October 2024

Agent replied · 9 November 2024

Dear Flora, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Trustpilot

Helpful and Responsive Agents

Breje from Life Residential Greenwich has been a great help throughout my moving process. She responded quickly to my questions and kept me updated on the repairs and arrangements. Highly recommended.

Andres · 10 March 2026

5/5

Trustpilot

My time with this Agency has been great!

My time with this Agency has been great! in many different aspects and throughout the process but I want to give special thanks to my property manager, Riley Buckley, she is amazing! She will go above and beyond to be able to help you when needed! Many thanks, Lucia

Lucia · 15 August 2024

Agent replied · 24 October 2024

Dear Lucia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Negin, Customer Relations Team

5/5

Google

I had a really positive experience working with Tamara. She helped me secure and move into my apartment within a week, which made a huge difference during a stressful time. She was always quick to respond, kept everything on track, and made the whole process feel straightforward and manageable.

Urvi · 16 February 2026

Agent replied · 16 April 2026

Dear Urvi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tamara. Please do not hesitate to contact us again. Kind regards, Katie

5/5

Trustpilot

Very good performance

I have dealt with Abby gooptu and she has dealt all my reservations with patience, and exactly upto the point. She was very quick in her response even on Sunday which I am assuming is a holiday, I received a response from her regarding my query. She is really professional.

Waqas · 16 July 2024

Agent replied · 24 October 2024

Dear Waqas, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

5 stars for Nicola…

This 5 star review is especially for Nicola indeed. Not all staff from this company are responsible and helpful. During my tenancy I encountered some very irresponsible staff. However, I was lucky Nicola was responsible for my move out. She is responsible and made sure my move as smooth as possible. The professional clean arranged by her was perfect. No tricky deduction from my deposit for natural wear and tear.

Emily · 27 March 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us feedback, it’s greatly appreciated.

5/5

Trustpilot

Kalidass has been brilliant…

Kalidass has been brilliant in managing the rental flat for me. When the tenant recently had a problem with the electric radiators, Kalidass sent in electricians immediately, diagnosed the problem causing the problems, sought consent from me straight away and managed replacement of the offending item, all without any fuss, no hassle to me, and most importantly, to the satisfaction of the tenant. I am very happy with this service.

Fabian · 25 March 2023

Agent replied · 24 October 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Outstanding Property Manager, Highly Recommended

I had the pleasure of having Luca Safari as my property manager while renting in the UK, and I cannot recommend him highly enough.

Bogolo · 10 August 2026

Agent replied · 24 September 2026

Dear Bogolo, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

5/5

Trustpilot

I had a great experience with Life…

I had a great experience with Life Residential. My property manager Ilinca Ioanovici has been so helpful during my entire stay. She is patient, always responds fast and solves everything efficiently. My account manager Smruti Patel has also been very helpful and resolved any issues I’ve had. It’s nice to work with professional people who do the best they can to help you. Can definitively recommed, 10/10!

Rand · 15 June 2023

Agent replied · 24 October 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Great Experience

Had a great experience with Amrita. She was professional, responsive, and helpful throughout the entire process. Communication was always clear, and everything was handled efficiently. I really appreciated her support and would highly recommend her to others.

Tammy · 8 May 2026

Agent replied · 28 May 2026

Dear Tammy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Google

Lorraine was brilliant! Looking for a place currently in London was daunting but Lorraine made this much easier particularly working around my shift work. Good communication and lovely to chat to whilst sorting all details out. Thank you for all the help.

Leanne · 26 October 2024

Agent replied · 9 November 2024

Dear Leanne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Emma O’Donoghue

Emma O’Donoghue Emma is so helpful kind and calm. I go to her with any problems and questions and she’s on it straight away, she’s understanding about anything I ask or need help with she’s a great person I go to for any problems about the property ☺️

Sian · 20 July 2024

Agent replied · 24 October 2024

Dear Sian, Thank you for taking the time to leave a wonderful 5* review. Emma will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

4/5

Trustpilot

Abby Gooptu was helpful and responsive

Abby Gooptu was helpful and responsive, updated me daily on the progress of matters and explained clearly the necessary details via email without the need to call or speak to me ( I live in a different time zone)

Ms · 2 December 2024

Agent replied · 26 December 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie

5/5

Google

Have been looking for a property to rent in London for a while and Lorraine was great in offering advice and providing a few different options. Can highly recommend her and Life Residential if you are looking to rent in London.

Brian · 26 October 2024

Agent replied · 9 November 2024

Dear Brian, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Katie

5/5

Trustpilot

A Stress-Free Inspection Experience

I would like to praise my flat manager, Breje Amar, at Life Residential for being incredibly helpful and understanding. During a recent flat inspection, she followed all my requests carefully and was very considerate, even ensuring that my timid cat was not stressed at all, which I truly appreciated.

Anna · 17 January 2026

Agent replied · 23 January 2026

Dear Anna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I am very pleased and feel at ease entrusting my property to Life Residential. Wesley Robinson has been incredibly responsible and has managed my property seamlessly. I appreciate the professional and attentive service, making everything hassle-free for me. Highly recommend!

Mary · 2 November 2024

Agent replied · 9 November 2024

Dear Mary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Katie

5/5

Trustpilot

Great experience

Overall a great experience, particularly thanks to our wonderful property manager Mariah Felix, who was always super helpful, responsive, kind and easy to work with! We were very pleased with our time and would happily recommend.

Nick · 28 April 2026

Agent replied · 28 May 2026

Dear Mariah, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Trustpilot

Great communication, attentive staff

I was renting through LiFE Residential and had a very positive experience, especially compared to previous estate agents who were unresponsive to emails and slow to resolve any sort of issues.

Adrian · 2 June 2026

Agent replied · 24 June 2026

Dear Adrian, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Katie

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read LiFE Residential's Google reviews

Questions about LiFE Residential South Bank

How many reviews does LiFE Residential South Bank have?

LiFE Residential's Lambeth office has 1,273 reviews across two platforms: 295 on Google, 978 on Trustpilot (across the whole business).

What is LiFE Residential South Bank's rating?

LiFE Residential South Bank is rated 4.5 out of 5 across all 1,273 reviews, and 4.6 out of 5 on Google from 295 reviews.

Where is LiFE Residential's Lambeth office?

LiFE Residential South Bank, 252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD.

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