LiFE Residential South Bank reviews

★★★★★ 5/5

Trustpilot

Luca Safari - superb assistance

The assistance I received from Luca Safari over the past week has been nothing short of excellent. I had a broken kitchen appliance in my flat that I needed tor replace asap and Luca made sure there was fast and effectively communication between him, myself and the landlord. When there was confusion about what type of appliance was needed Luca ensured he explained everything to the landlord and ensured that things moved along swiftly and without a delay so we could get our appliance back as soon as possible. Luca was extremely helpful and responsive via phone and email. Returning both as soon as possible and ensuring to follow up where he said he would. I have never dealt with Luca previously but I am very glad I did for this issue especially as it was so demanding and I look forward to working with Luca again.

Toke · 27 July 2026

★★★★★ 5/5

Trustpilot

I have had a very positive experience…

I have had a very positive experience working with Life Residential in managing my flat. The team especially Vanessa Hope (Director) and Gerda Kirveleviciute (the manager) have been professional, responsive, and reliable throughout. They have looked after the property well and have always been helpful whenever I needed support or advice. Communication has been smooth, and they have handled matters efficiently and professionally. Overall, it has been a pleasure working with them, and I appreciate their continued support and management of my property. Highly recommended.

Phyo · 7 May 2026

★★★★★ 5/5

Trustpilot

Great FTB experience thanks to Amalie and Molly

I am a FTB who bought a flat through Life Residential Canary Wharf. Amalie was very patient and helpful in guiding me through the purchase process. Molly always stayed on top of the communication and made sure the chain progressed in a timely manner. Communication from both was consistently good throughout. Both Amalie and Molly are very professional and helped made this naturally stressful time for me much more manageable. I would highly recommend their service!

Jeanie · 27 May 2026

★★★★★ 5/5

Trustpilot

Being a tenant with Life Residential…

Being a tenant with Life Residential was a very good experience, Adisa Shkupi was my building manager and she was always helpful and very quick answering my emails and concerns. All the maintenance issues that arose during my tenancy where fixed quick, and I always got a response to any concern I had. The move out process was also very easy, Adisa kept me updated with closing my accounts and releasing the deposit. Overall a smooth transaction.

Sophie · 24 April 2026

★★★★★ 5/5

Trustpilot

Very kind team

Bilal was very polite and kind during his flat inspection when I met him for the first time. Prior to his visit, he has always been attentive to tickets I have raised in relation to issues around my flat, which have always been quickly picked up.

Christine · 26 August 2026

★★★★★ 5/5

Google

Tamara was excellent throughout the process. She responded extremely quickly and was very helpful with answering all questions I had. She found me additional properties I had not been looking at that were at a great value at the time, which was the one I chose. The entire process was very smooth and documentation was wrapped up quickly and I am very satisfied with my flat.

Drew · 26 March 2026

★★★★★ 5/5

Trustpilot

Molly Tilley is awesome

Molly Tilley is extremely responsive, knowledgeable, proactive, handling every details with absolute professionalism. She went above and beyond to ensure my transaction went smoothly, always keeping me informed and looking out for my best interests which took all the stress out of the process. Exceptional service from start to finish! Five starts all the way! Highly recommend!

Keith · 2 June 2026

★★★★★ 5/5

Trustpilot

Professional and Responsive Service

Bilal has been very efficient, professional and understanding throughout the leaking issue in our flat. He took responsibility for chasing the apartment management team, kept us regularly updated on the progress, and made sure our concerns were properly followed up.

YI · 3 September 2026

★★★★★ 5/5

Trustpilot

Exceptional service

Bilal has been exceptional in helping us resolve some items raised for our rental flat. He is very quick in responses and ensures that he follows through until the items have been completed. Thank you for your support Bilal!

Meg · 9 September 2026

★★★★★ 5/5

Trustpilot

A company who cares - Bilal Khalid

Life Residential's expertise and speediness are unmatched. In particular, Bilal Khalid is an excellent property manager. His attentiveness and genuine care shows through in every solution that he proposes and actions. Couldn't be happier with Life Residential, thanks to him!

Morgan · 12 August 2026

★★★★★ 5/5

Trustpilot

I’ve had a great experience with Life…

I’ve had a great experience with Life Residential. I’d especially like to thank Melissa Jeremiah for her help and support. She was very helpful and responsive in resolving the issues I reported, and I’m really happy with the outcome.

Stephen · 13 August 2026

★★★★★ 5/5

Trustpilot

Great experience with life residential

Life residential have been great since we started renting one of their properties over 2 years ago. They have supported us throughout with contract renewals and making sure any problems within our flats are resolved ASAP. Our property manager Breje is great and always professional. She's always quick to answer any questions we have.

Izaan · 16 April 2026

★★★★★ 5/5

Trustpilot

Lenni was very helpful and professional…

Lenni was very helpful and professional in sorting out the management key issue. She was quick to respond and made sure the issue was resolved smoothly. I appreciate her help and the effort she put into her work.

Claire · 3 August 2026

★★★★★ 5/5

Trustpilot

Daniele Spadaro, good communicator.

My communication with Daniele Spadero was very easy. He always responded quickly to any queries I had, and made the whole process of organising paper work for the new tenant as simple and straightforward as possible.

Marc · 10 August 2026

★★★★★ 5/5

Google

Do yourself a favour and do not use anyone else other than Tamara at Life Residential as your rental agent! Tamara is well-informed, helpful, kind, always found answers for questions I had, super responsive and always with a cheerful disposition. If I could give her 10 stars on this review, I would.

Shuvra · 19 March 2026

★★★★★ 5/5

Trustpilot

Breje has been very helpful and…

Breje has been very helpful and responsive to get our new flat up and running. She's been attentive to our concerns and helped us through the onboarding issues.

Mr · 17 August 2026

★★★★★ 5/5

Trustpilot

Great experience - smooth process through and through!

Great experience. Tyreek was responsive and made the entire process smooth from start to finish. He was always on top of things and settled me into my new, dream apartment. Highly recommend.

David · 16 July 2026

★★★★★ 1/5

Trustpilot

I dealt with was PUSHY and used a…

The estate agent I dealt with was PUSHY and used a CLASSIC BAIT AND SWITCH on us. My girlfriend and I put an offer in on a flat and shortly after signing the contract with the agreed time, they said they couldn't do that day due to the landlords issue. Then the agent was very pushy, calling up multiple times to force another date we could do, he refused to take a no. Then when we ultimately said we don't want to do the later date they said that they are going to keep the £500+ 1 week holding deposit because it is OUR fault. I would just stay away from this company. Just BE CAUTIOUS AS THEY WILL TAKE YOUR MONEY AND REFUSE TO REFUND IT.

Johannis · 14 July 2026

★★★★★ 5/5

Google

Tamara has been exceptional. Despite our tenancy being 'Let Only,' she went above and beyond to mediate a maintenance issue between me and the landlord. Her responses are incredibly fast and professional. I truly feel I can trust her to get things done. Highly recommended!

大橋涼太 · 16 March 2026

★★★★★ 5/5

Trustpilot

Esmee in Greenwich is a star!

Esmee in Greenwich is always so receptive to our asks and does her best to ensure good communication and mediation between myself and the landlord. She's well mannered, professional and most importantly, fantastic at her job!

Beth · 19 May 2026

★★★★★ 5/5

Google

Ralph was very helpful all through out the process of getting to our new home. He always keeps me posted and Lucy on the side is also wonderful. The team is very courteous and attentive to details. Thank you all do much

Bhabes · 16 March 2026

★★★★★ 5/5

Trustpilot

Nilofer and Shakira made all the difference

We had an exceptional experience with LiFE Residential, all thanks to Nilofer and Shakira.

Aditi · 9 September 2026

★★★★★ 5/5

Google

Very trusted agency, I have been dealing with them for almost a year now and I am very happy with their services, and cooperation whenever I need support from their side. Special thanks to Logan for the continued support and follow ups!

Roa · 16 February 2026

★★★★★ 5/5

Trustpilot

Our property manager is very responsive…

Our property manager is very responsive and helped solve the problem in few days. Great agent. Thanks Bilal!

Lena · 6 August 2026