5/5
GoogleI had a great experience with Lorraine!
Agent replied · 9 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, katie
Trusted Agent profile · Lambeth
LiFE Residential South Bank reviews in Lambeth
★★★★★
1,354 reviews across 2 platforms
252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD
LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,354 reviews on two platforms, including 354 Google reviews rated 4.7.
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Tell us what you need and we'll put you in touch. LiFE Residential South Bank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Google1/5
GoogleCalled multiple times. Always on VM saying they are closed for the Christmas period. It’s February!! Also most five star reviews on here at eeooole who’ve only left one review. Dodgy.
5/5
TrustpilotPardeep was excellent and professional …
Pardeep was excellent and professional throughout. Highly recommend her!
Agent replied · 24 October 2024
Thanks for your kind feedback DeeJay! We will pass on your praise to Pardeep.
5/5
GoogleMatt and Rhys are super helpful. Highly recommend.
Agent replied · 23 October 2024
Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie
5/5
TrustpilotChanelle Pierre has helped us quickly…
Chanelle Pierre has helped us quickly and efficiently with our tenancy renewal. Couldn't ask for better customer service!
Agent replied · 24 October 2024
Dear Anton, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotRakiya is very responsive and provides …
Rakiya is very responsive and provides great customer service
Agent replied · 24 October 2024
Thank you for taking the time to tell us your thoughts David - we are so pleased that Rakiya is offering you great customer service! 😊
1/5
TrustpilotHorrendous customer service
5/5
TrustpilotLauren help me organise an extra fob…
Lauren help me organise an extra fob for my apartment very promptly
Agent replied · 24 October 2024
Dear Conor, Thank you for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotKelvin at Life always quickly available…
Kelvin at Life always quickly available to assist me with queries relating to the property, despite being on different time zones. He also provided all docs relating to UK tax documents, allowing me to complete those forms relatively easily.
4/5
TrustpilotContract renewal
Very happy with Jessica, handled the renewal of the property very well.
5/5
TrustpilotHelpful team
We've been very happy with our tenant experience so far. Carlos DaSilva and the team at Life Residential have been proactive in helping us solve little issues in the flat (most notably the presence of mice and silver fishes). They've also been helpful in amending the inventory when we moved in.
Agent replied · 24 October 2024
Hi Arnaud, thank you for your feedback on Carlos and the team. We're glad to hear that the problems have been solved proactively.
5/5
GoogleWhen I started to search a flat that requires my wife's all demands, I met Ralph who has been working for Life Residential for many years. He gave me great advises and helped me find a perfect flat. Both of my wife and I are very satisfied with the service!!!
Agent replied · 23 October 2024
Hi Qiangde, thank you for your feedback. Ralph is one of our long-term serving members at LiFE and he's a trustworthy and reliable member of staff. We're really glad you're satisfied!
5/5
GoogleVery organized. Trying to implement new technologies and drive innovation forward making the processes easier. Even if the application does not work very well, for times to times, the people are very willing to help. Special mentions for Bruce Bell, a person willing to go extra mile for the welfare of his clients.
Agent replied · 23 October 2024
Hi Tiberiu, thanks for your feedback. We're glad Bruce went the extra mile to assist you in the process. Well done, Bruce!
5/5
TrustpilotAbby of the Renewal Department…
Abby of the Renewal Department continues to provide, excellent, efficient and timely service. Simply outstanding!
Agent replied · 24 October 2024
Dear Ned, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
GoogleRalph and Rita are lovely people! Very professional. They helped me to move at the whitehouse apartments with all the support need! Thank you
Agent replied · 23 October 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotI had a very good experience with Sarah …
I had a very good experience with Sarah Legister who is my property manager. I had a problem that needed sorting which involved ordering new parts and making sure a door was secure. She acted very quickly and efficiently and really took the stress away for me so I was very happy! A big thank you.
Agent replied · 24 October 2024
Hi Natascha, thank you for your feedback. We're pleased to hear that you have had a good experience with us and that Sarah managed to act quickly to help you secure your door. We're glad she took your stress away - that's our aim! You're very welcome, thanks again 😊
4/5
TrustpilotAbby on the ball
Very straightforward service from Abby Gooptu. Seems to have gone well.
Agent replied · 24 October 2024
Dear Nigel, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotHayley Bellfield Property Manager
The care and service Hayley has given us in the rental of our flat has alway been exceptional over a period of a few years. Not just a one off, time.Totally professional, thorough ,and confident . I would have no hesitation in recommending, Hayley or Life Residential in the care of there property.
Agent replied · 26 December 2024
Hi Geeta, thank you for your feedback!
5/5
TrustpilotWhen I contact the Kalidass
When I contact the Kalidass，he quickly helped me solve the problem. He is really kind to call and help me to solve issures when I did not check my email. Thanks again:).Xiao
Agent replied · 24 October 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotThe renew process went smoothly
The renew process went smoothly. thank you for your service Abby
Agent replied · 24 October 2024
Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
GoogleExceptional service from start to finish!
Agent replied · 9 November 2024
Dear Ivo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie
5/5
TrustpilotGreat job by Abby
Great job by Abby - Renewal Department! Consistent delivery of high quality service!
Agent replied · 24 October 2024
Dear Ned, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotAlways prompt responses
Always prompt responses Good professional service Carry out instructions in timely manner Certainly would recommend
Agent replied · 24 October 2024
Dear Mohan, Thank you for taking the time to leave a 5* review. Kind regards, Katie, Customer Relations Team
5/5
Trustpilothigh standard service
Inna and Cliff have been very helpful and always willing to explain and find more details if there is question in my mind. I feel them and life residential trusty worthy and would like to recommend them and the company to all my friends and families if there is a need.
Agent replied · 24 October 2024
Hi there, thank you for your feedback on Inna and Cliff - two excellent members of staff. We're really pleased to hear that you feel like you can trust us - this should be the way with agents although is not always the case. We want the best for our clients and are glad to hear that you have experienced a good service. All the best!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. LiFE Residential South Bank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
