Trusted Agent profile · Lambeth

LiFE Residential South Bank reviews in Lambeth

4.5

★★★★★ Excellent

1,353 reviews across 2 platforms

252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD

LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,353 reviews on two platforms, including 354 Google reviews rated 4.7.

Google logo

4.7 / 5

354

Reviews on Google

This office

Trustpilot logo

999

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Google

what we couldnt find elsewhere after weeks of searching, we found Via LiFE Residential and their wonderful agent Erjanain less than 10 mins. She was the reason that everything went smoothly; seeing, offering, referencing, payment and moving in.lastly I should add that the other staff of Life REsidential that we met were super friendly, helpful and kind, Specially Ralph and Shadey.

Arteen · 25 October 2018

Agent replied · 23 October 2024

Hi Arteen, thanks for your feedback. We're pleased Erjana helped everything run smoothly, including others at our County Hall branch!

5/5

Google

Sam Ghadakchi is a professional and reliable consultant.

Ted · 24 October 2020

Agent replied · 23 October 2024

Hi Ted Ji, thank you for your feedback on Sam - pleased to hear this.

5/5

Trustpilot

Professional and Proactive

Proactive and very helpful - Abby from the renewals department was very professional and provided great service!

Kunal · 14 August 2024

Agent replied · 24 October 2024

Dear Kunal, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Abby Gooptu

Abby Gooptu really made the process easy and smooth. She was so polite and patient. I am satisfied with the services.

Tanyaradzwa · 5 June 2024

Agent replied · 24 October 2024

Dear Tanyaradzwa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

4/5

Trustpilot

Abby Gooptu from Renewals Department

Abby Gooptu from RenewalsVery helpful and prompt assistance with renewing tenancy, ensured entire process was completed smoothly

A · 13 August 2024

Agent replied · 24 October 2024

Thank you for leaving a 4* review. Kind regards, Negin, Customer Relations Team

5/5

Google

Good service from Ralph & the team at Life Residential, always quick to respond and acted swiftly with any concerns. Thank you, Sarah

Sarah · 26 April 2024

Agent replied · 23 October 2024

Dear Sarah, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Amrita Rathod has very efficiently…

Amrita Rathod has very efficiently renewed the tenancy for a further year and kept me uptodate with the progress during the process.

Chaand · 14 May 2024

Agent replied · 24 October 2024

Dear Chaand and Meenakshi, Thank you for taking the time to leave a lovely review regarding Amrita. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

The rent renewal was efficiently…

The rent renewal was efficiently handled. Prompt reply to issues. And timely closure. Thank you

Aameer · 12 September 2024

Agent replied · 24 October 2024

Dear Aameer, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie

5/5

Trustpilot

5 stars

Rosita is great, easy to get a hold of.

Omar · 12 March 2024

5/5

Trustpilot

i am satisfied whith Amrita Rathod

Liferesidential Company is my letting agent and Amrita Rathod cooperated well.

Mohammad · 29 January 2024

5/5

Trustpilot

Brooke

Responsive and very kind. Quickly gets back for issues raised and tries to resolve them

Mattia · 6 September 2024

Agent replied · 24 October 2024

Dear Mattia, Thank you for taking the time to rate your service with our team. We appreciate you posting this. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Happy Landlord

The work Jessica Carson carried out for me to renew the tenancy was very professional and quickly expedited.

Champak · 11 September 2025

5/5

Google

Ralph - excellent service, I can definitely recommend him!

Lenett · 2 December 2024

Agent replied · 9 December 2024

Dear Lenett, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Trustpilot

Property manger Melody Kassebaum

Melody Kassebaum has always been very professional and handled any issues I have had with professionalismAnd in an timely manor

Mark · 4 June 2024

Agent replied · 24 October 2024

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Property Manager Arjin Dogan.

My new property manager is Arjin Dogan.Arjin DOGAN is very pleasant, sincere, honest and reliable in cooperating.

Customer · 24 July 2024

Agent replied · 24 October 2024

Thank you for your kind comments regarding Arjin and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Hayley is very efficient and always…

Hayley is very efficient and always responds to my queries.

Budwig · 29 January 2024

5/5

Google

Working with Leah K. was a seamless experience. Always available to answer questions, very professional, and she made the process incredibly smooth. Great experience overall!

K · 19 June 2025

5/5

Trustpilot

Always deliver

I am very happy with the service provided both as a landlord and a seller as well.

Mrs · 18 July 2024

Agent replied · 24 October 2024

Dear Mrs Vezenkova, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team

4/5

Trustpilot

Great job of newly joined Ashley Griffiths

Thanks for Ashley's speedy assistance. The last outstanding repairing work has satisfactorily been completed. Though there are personnel changes within the team, the handover and follow-up process are seamless, leaving worries free to tenants. Life Residential does have a high calibre property management personnel.

Olivia · 7 October 2024

5/5

Google

Really happy with my experience with Life Residential. Fantastic customer service.

Joseph · 22 October 2024

Agent replied · 9 November 2024

Dear Joseph, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

I want to commend my property agent for their prompt responses and effective actions.

I want to commend my property agent for their prompt responses and effective actions. They provide excellent service and professional dedication.

Anita · 3 May 2024

Agent replied · 24 October 2024

Dear Anita, Thank you for taking the time to leave a wonderful 5* review. Our team will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Google

Smooth and great experience finding a new place to live with the help of Matt. Thanks so much!

Ruizhe · 25 June 2024

Agent replied · 23 October 2024

Dear Ruizhe, Thank you for leaving a wonderful 5 star Google review. Kind regards, Negin, Customer Relations Team

5/5

Trustpilot

Recommendation for exceptional property management

I've been extremely pleased with the prompt service provided by Hyaley Bellfield. She has been consistently responsive, professional, and attentive to any concerns or issues that arise. Her proactive approach to property management has made my experience as a tenant smooth and stress-free. I highly recommend her services to anyone in need of reliable property management.

Jaydip · 23 February 2024

5/5

Trustpilot

Problem solving

Life Residential manage our property very efficiently. They answer the phone and respond to emails promptly. A special mention for Rebecca Cannon in the Acton office - she really goes out of her way to resolve problems, liaising between landlord and tenant and ensuring that everything to do with the tenancy goes smoothly and satisfactorily for everyone concerned.

Elsa · 11 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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