LiFE Residential South Bank reviews in Lambeth

★★★★★ 5/5

Trustpilot

Miss Mai

Mr Kalidass Uvaraj is very friendly. He helped me a lot in solving my issues very positively and efficiently.

Miss · 21 November 2023

★★★★★ 5/5

Trustpilot

Abby Gooptu helped with the renewal…

Abby Gooptu helped with the renewal process. Eveything went really well. Thank you

世昌 · 27 March 2024

★★★★★ 1/5

Google

It doesn’t even worth 1 star. Moved in last year, with the property not being cleaned as posted, however there was a strong pungent smell of “cleaning products” in the air for a few days. After moved in 1 week I was informed by this agent that the carpet in the bedroom shows activity of carpet moth, which means the smell of “cleaning products” was actually pesticides. Totally unacceptable, you cannot imagine how disgusting and shameful this company is. Apart from these, fridge, cooker hood and dishwasher was broken and has no power at all. After 40+ phone calls and emails over the first 3 months, they replace the fridge for me, now the dishwasher and cocker hood still appear as damaged. Funny how their inventory check says “aged good condition”. Even their property manager resigned early this year, making their fault reporting system even worse. To be honest it cannot be worse cause it is already the worst agent ever. Words cannot express how disappointed I am.

Jess · 24 October 2022

★★★★★ 1/5

Google

Worst agency in London, I would not recommend at all! Completely unprofessional and you never talk to the same person 1. When I moved in, they did not know where the parking space was. It took them 2 months to locate it (which was in the end not the in the same building) 2. Never got the appropriate parking fob in 2 years (despite multiple chasers) 3. Specifically asked them to remove all the unnecessary items in the flat when I moved in. They confirmed that it was ok but never did it.. 5. No proper follow ups in 2 years despite some issues in the building 4. Moving out now and service is still extremely bad If you see this agency, leave!

DUBUS · 24 October 2022

★★★★★ 1/5

Google

I cannot be more disappointed with Life Residential!! The property manager kept ignoring our request for repairing kitchen appliances for at least 5 months, we have been cooking with no oven for half a year, also no working microwave for all this time. They are not communicative and I have had to resort to constantly contacting them in order to get anything done. Personally I am skeptical of the positive reviews written for Life Residential as they are completely at odds with both my and other’s experience of Life Residential and I find it difficult to believe that they are treating people so differently. I am currently going through the process of leaving the property (the landlady gave notice to leave 11 months into our 12 month fixed tenancy) and am experiencing the same issues regarding communication above. I noticed during this that the break clause is actually unfair in such a way that it benefits the landlord more than the tenant and I feel that this and others experiences with delayed deposit returns and spurious deposit deductions (that, when asked for proof, have ended up backing out of; has led me to believe that they are taking advantage of international tenant’s naivety regarding UK housing law. They seem to have zero interest in the experience of the tenants and are a liability for landlords should they come up against a tenant who can afford to have legal representation/legal advice.

Xinyao · 24 October 2022

★★★★★ 1/5

Google

Life Residential promised everything would be done according to our requirements, but once we paid upfront and signed the lease the property management failed to follow through. Though it was in the lease that the property would be professionally cleaned before moving in, the apartment was dirty with the previous tenants hair, filthy old bed linens, sticky counter tops, etc. I had to wait 6 months and write several emails before they put shelving in the refrigerator. The customer service is terrible despite paying over 25,000 pounds per year in rent. Please think twice before renting from this agency.

Lorcan · 24 October 2022

★★★★★ 5/5

Trustpilot

Kalidass was efficient

Kalidass was efficient, communicated well and got the job done. What more could you ask.

Allan · 11 December 2019

★★★★★ 1/5

Trustpilot

Such a rubbish company

Such a rubbish company. Reported water leak since we moved in from March. Now its June and no action taken at all.Reply lying that a senior manager are contacting us to fix the issue but actually no one contacting at all.

Joyce · 12 June 2023

★★★★★ 5/5

Trustpilot

Great out-of-hours service

Kalidass Uvaraj literally saved my day. I have a power cut in my flat around 11pm in the evening, with the flight planned in the morning. With the help from Kalidass I have managed to reset the power and resolve the issue. The service was very fast, polite and professional, regardless of the fact that it was almost midnight. Very happy with the experience overall.

Stas · 28 October 2018

★★★★★ 5/5

Google

Sam and Rhys are both fantastic agents. They are knowledgeable, professional and helpful. As I travel a lot and am always in different time zones, they accommodate my odd hours schedule and ad hoc viewing and discussion requests. They also feed me with the latest market news/transaction prices so that I can make a sensible offer. Reliable agents! Highly recommended!!

Clara · 24 October 2020

★★★★★ 5/5

Trustpilot

Szilvia Nemeth

Szilvia Nemeth has been very professional and helpful in renew my my tenancy.

W · 13 July 2020

★★★★★ 5/5

Google

Mandii Aujeley is very helpful and has been providing a first class property management service.

Tim · 25 October 2019

★★★★★ 5/5

Trustpilot

Rosita has been tremendous help as…

Rosita has been tremendous help as property manager and responded to any queries, issues or doubts that I ever encounter with, promptly and professionally with proper and timely follow ups until my queries are resolved. She has been amazing throughout my tenancy.

Amit · 7 April 2021

★★★★★ 3/5

Trustpilot

Lauren is very professional and…

Lauren is very professional and helpful. She is very efficient and responds to my emails very quickly.

Patrick · 7 August 2018

★★★★★ 5/5

Trustpilot

Szilvia Nemeth is an excellent property…

Szilvia Nemeth is an excellent property manager.She is prompt, diligent and very helpful.Thank youSzilivia

Sudarshan · 23 February 2024

★★★★★ 5/5

Google

Mr.Ralph and his colleagues did all they can to do to help me finding the right apartment and they were happy to answer all of my questions. Wish them all the best 🌸 …

Narjes · 28 November 2023

★★★★★ 5/5

Google

Ralph helps in everything we need

Renata · 17 March 2025

★★★★★ 5/5

Trustpilot

Really pleasant!

We had a recent property inspection conducted by Szilvia Nemeth, which was a really pleasant experience. Szilvia noted any concerns that we had. She was warm and accommodating, while meticulously recording the details. She made sure that the inspection was completed as quickly as possible, and tried to minimise any interruption to my day, as I was also working from home. Thank you.

Asha · 1 February 2024

★★★★★ 5/5

Trustpilot

Abby | Renewal dept | Life Residential…

Abby Gooptu's from renewals department experienced assistance made our renewal process seamless.Thank you Abby :)

Sanchali · 31 January 2024

★★★★★ 5/5

Trustpilot

Had a great experience

Had a great experience looking for a property to rent with LiFE residential, more specifically with Guerschom. He was very quick to share of available properties and to arrange viewings - once we kickstarted the process for making an offer, he was very approachable and understanding when we changed our mind on conditions or when we asked clarifying questions. Thanks a lot, and keep it up!

Juliano · 23 November 2023

★★★★★ 5/5

Google

Lorraine helped me a lot to find an ideal flat. I really appreciate it!

JNK · 18 November 2024

★★★★★ 5/5

Google

Had a great experience with Lorraine, made things easy and smooth for me.

Omar · 2 December 2024

★★★★★ 5/5

Trustpilot

Sham has been very helpful with our…

Sham has been very helpful with our renewals, she is efficient and follows up. thank you

Marcelle · 18 September 2018

★★★★★ 4/5

Trustpilot

Good Service

Claudio has been really efficient in the past few weeks and always responds to my emails promptly. Claudio has been a pleasure to deal with and I am pleased to be working with him.

Budwig · 26 May 2022