5/5
TrustpilotTara McRae has been very efficient in…
Tara McRae has been very efficient in helping me in my property lease related matters. The help of the Life Residential team over the past years is most appreciated.
Trusted Agent profile · Lambeth
LiFE Residential South Bank reviews in Lambeth
★★★★★
1,353 reviews across 2 platforms
252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD
LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,353 reviews on two platforms, including 354 Google reviews rated 4.7.
Reviews
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotContract Renewal
Pleae note that my comment relates specifically to the service offered by Abby Goptu for the renewal of the contract
Agent replied · 24 October 2024
Dear Anita, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotRenewal department
Abby from the renewal department was very helpful and prompt in renewing my tenancy. She made it happen promptly and to a high standard
Agent replied · 24 October 2024
Dear Zhaniya, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
Trustpilotcontract renewal
From my perspective as Landlord Abby made the whole process seamless and very easy.
5/5
TrustpilotKareena was quick on helping to resolve…
Kareena was quick on helping to resolve the issue with wrong billing dates. Thanks!
4/5
TrustpilotGreat stay
Darcey was my property manager and she was very nice and helpful. The property was lovely.
5/5
TrustpilotHappy with the professional service
We are very pleased with Amrita's prompt professional service in assisting in the rental renewal process and bringing matters to a quick conclusion. Thank you!
Agent replied · 24 October 2024
Dear Voon Kar Yong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotFor the services from Jack Piggott
Jack had always been ready to help us during our stay in the past 6 months. He is friendly and highly responsive, and also an efficient connector between the landlord and renter. You can always count on him when you need help.
Agent replied · 24 October 2024
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
GoogleVery efficient and helpful service. Would definitely use them again for future properties.
Agent replied · 9 December 2024
Dear Jane, Thank you for taking the time to leave a 5 star Google review. Kind regards, Katie
5/5
GoogleI had an exceptional experience with Lorraine. I'd highly recommend working with her!
Agent replied · 9 December 2024
Dear Sharinia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
TrustpilotA very efficient tenancy renewal with…
A very efficient tenancy renewal with help of Pooja. Thank you for all the smooth work done.
Agent replied · 24 October 2024
Dear YC Cheng, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie
5/5
TrustpilotThanks Katie
Katie has always been always and quick to respond to our queries and any issues we faced in the property.
Agent replied · 24 October 2024
Dear Okakunle, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotExceptional Service
Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!
Agent replied · 24 October 2024
Dear Sakhey, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAbby Gooptu made the renewing the…
Abby Gooptu made the renewing the contract with our tenants very smooth and easy, great communication!
1/5
TrustpilotThey refused to refund back my holding…
They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.
Agent replied · 24 October 2024
Dear Fyza, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotTenancy Renewal
Ms Chanelle Pierre handled the renewal of our tenancy efficiently and expeditiously. The process was very smooth and she was very clear and responsive.
Agent replied · 24 October 2024
Dear Karen, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAmirita was very efficient…
Amrita was very efficient in sorting out the rental contract.
5/5
GoogleI had viewings with Leah who was amazing. Thank you and would highly recommend
Agent replied · 9 November 2024
Dear Becca , Thank you for taking the time to leave a lovely review regarding Leah. Kind regards, Katie
5/5
TrustpilotEveryone is so responsive and helpful.
Everyone is so responsive and helpful.We’ve had Katie as our property manager, who always attended to our queries in a timely manner.
Agent replied · 24 October 2024
Dear Yani, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotInstant and helpful reply from staff
𝐌𝐢𝐬𝐬 𝐁𝐫𝐨𝐨𝐤𝐞 𝐍𝐢𝐜𝐤𝐥𝐞𝐬𝐬 can reply my enquiry instantly and get me all useful information that I wanted.
Agent replied · 24 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie
5/5
TrustpilotIlinca Ioanovici Made the experience…
Ilinca Ioanovici Made the experience really well . She Handled my end of tenancy in an professional manner and was able to attend to any issues from both the landlord and my side . Her customer service was amazing !
Agent replied · 24 October 2024
Thank you for taking the time to leave us feedback, it’s greatly appreciated
5/5
TrustpilotKalidass was really helpful and…
Kalidass was really helpful and explained everything in detail
5/5
GoogleMatt did everything he could to help us move in smoothly. Thank you.
Agent replied · 9 November 2024
Dear Rachel, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Katie
5/5
TrustpilotI have been with Life Residential for …
I have been with Life Residential for about three years now and I find it very easy as they are taking care of everything. If there is a problem with the property I always find someone to talk about it and they are very good in proposing the best solutions. Good team work and always very polite which I much appreciate.Thank you.
Agent replied · 24 October 2024
Hi Ms Tognetti, thank you for sharing your feedback with us. It's great to hear that throughout the three years you have been us you have always found someone to talk to and help you make informed decisions. Thank you for choosing LiFE and for your extended commitment to us - we love having you as a client and look forward to working with you for many more years to come 🤗
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
