Trusted Agent profile · Lambeth

LiFE Residential South Bank reviews in Lambeth

4.5

★★★★★ Excellent

1,355 reviews across 2 platforms

252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD

LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,355 reviews on two platforms, including 354 Google reviews rated 4.7.

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4.7 / 5

354

Reviews on Google

This office

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1,001

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Lambeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

RE: Rent Renewal - Review

Very pleased with the service given by Abby , from Renewal Dept ! Really appreciated your advice, and your assistance in sorting out the rent renewal on our behalf, and so promptly ! With your guidance & help, we were able to lock the renewal period for nearly two years and been able to achieve the figure we wanted ! Thank you again !

Vina · 17 April 2024

5/5

Trustpilot

Abby Gooptu proactive and efficient

Abby Gooptu was proactive, efficient and thoroughly professional as she negotiated and arranged renewal with our tenant. Thank you Abby!

Nicola · 23 January 2024

5/5

Trustpilot

Dealing with Riley B as part of our end…

Dealing with Riley B as part of our end of tenancy proceedings was incredibly easy. She was a great help, and always quick on the comms.

Matthew · 1 August 2024

Agent replied · 24 October 2024

Dear Matthew, Thank you for taking the time to leave a wonderful 5* review. Riley will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Dealing with Kalidas at Life…

Dealing with Kalidas at Life Residential has been the most pleasant experience for me ever. He always comes up with innovation solutions and is very sensitive to client queries and questions. I would recommend him always. The best employee they have. Arena Tower flat owner in CANARY WHARF

Aditya · 9 March 2023

Agent replied · 24 October 2024

Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.

5/5

Trustpilot

Tenancy Renewal

Tenancy Renewal - Abby Gooptu facilitated our tenancy renewal for an additional year in a smooth and efficient manner within a few days. Appreciate the professionalism and good communication.

Miguel · 8 June 2024

Agent replied · 24 October 2024

Dear Miguel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Very responsive property management service from Kalidass. Everything is taken care of to small details.PositiveResponsiveness, Professionalism

Ming · 24 October 2020

Agent replied · 23 October 2024

Hi Ming, thank you for your feedback on Kalidass' service. Great to hear.

5/5

Trustpilot

Efficient renewals process

Abby in the Renewal Department handled our renewal process quickly, professionally, and efficiently. We appreciated her prompt responses and communication with the Landlord.

Tom · 13 September 2024

Agent replied · 24 October 2024

Dear Tom, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie

5/5

Trustpilot

A very positive experience

Our Property Manager, Lauren Turner, has been extremely attentive and responsive to any queries we have. We very much appreciate working with them.

Stonehage · 13 September 2024

Agent replied · 24 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie

1/5

Trustpilot

Absolutely appaling the way this agency…

Absolutely appaling the way this agency deals with tenants who have moved out and are waiting for their deposit to be released. Expect to wait over 12 weeks to get your deposit back. Their inability to conduct transparent communications between the tenant and landlord is abhorrent. Expect having to repeat yourself and send the same email over and over again. Also expect them to ignore your emails and not return your calls.

Maria · 9 October 2023

5/5

Trustpilot

Really professional and helpful

Overall great experience! Thanks to Abby from the Renewal Department, my partner and I could quickly and easily renew our tenancy contract for another year.

Dimi · 12 September 2023

5/5

Trustpilot

Smooth renewal process

Special mention to Ms. Amrita Rathod, she made our rent renewal process very smooth and stress free. She patiently understood our requirement, suggested options and helped complete the renewal process.

Chinmayy · 11 May 2024

Agent replied · 24 October 2024

Dear Chinmayy, Thank you for taking the time to leave a lovely review regarding Amrita. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Abby - Renewal Department

Abby was very thorough and responsible throughout the rental agreement renewal. Thanks for your help!

Landlord · 22 April 2024

5/5

Trustpilot

Massive Thanks to Shruti Shrungarpure from Life Residential

I had been facing this chilling read issues since 2021. Others did help me however one of the property manager Shruti Shrungarpure from Life Residential has gone out her way to help and fix the issue. I'm really grateful to Life Residential and Shruti Shrungarpure for such a great support.

Jaydip · 9 December 2022

Agent replied · 24 October 2024

Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.

5/5

Trustpilot

Emma is a superstar

Emma is a superstar. As is Cliff. Easy to work with and supportive team.

Nick · 4 March 2021

Agent replied · 24 October 2024

Hi, thank you so much for your invaluable feedback!

5/5

Google

Very helpful and patient every step of the way, made moving significantly easier than other agencies I've used!

Robin · 25 November 2024

Agent replied · 9 December 2024

Dear Robin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Trustpilot

Straightforward and hassle free

Straightforward and hassle free. Abby was prompt, courteous and was able to work out a good renewal option for my wife and I. Splendid job!

Kunark · 30 August 2023

5/5

Google

Glad to run into this professional and very capable agency as looking for accommodation can be challenging.

Robert · 2 December 2024

Agent replied · 9 December 2024

Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie

5/5

Google

Excellent experience with Ralph. They were very helpful, knowledgeable, and professional throughout the entire process. Highly recommended!

Kamil · 2 December 2024

Agent replied · 9 December 2024

Dear Kamil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie,

5/5

Trustpilot

Abby of the Renewal Department in LiFe…

Abby of the Renewal Department in LiFe Residential was exceptional in handling the tenancy renewal. She was very professional, courteous, prompt and very responsive. Abby did a great job!

Ned · 16 May 2024

Agent replied · 24 October 2024

Dear Ned, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Ludmila Carvalho is very helpful

Aladdin · 30 September 2024

5/5

Trustpilot

Tenancy Renewal

I relied on the professionalism of Ms Chanelle Pierre for my recent tenancy renewal. She provided advice on the current market rate, which helped me in my decision making.

Vanessa · 15 May 2024

Agent replied · 24 October 2024

Dear Vanessa, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team

5/5

Trustpilot

Great experience

It is a great experience to work with LiFE Residential. I am impressive about the quick response, professional suggestion and fast action of the LiFE staff such as Sunny Feridun, Mandii Aujelev, Heather, etc. I hope to continue to work with the LiFE in the future.

Patrick · 29 March 2023

Agent replied · 24 October 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

5/5

Trustpilot

Maddie dealt with my deposit swiftly…

Maddie dealt with my deposit swiftly and was a pleasure to speak with. Always responsive and realistic.

James · 29 November 2024

Agent replied · 26 December 2024

Dear James, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

5/5

Google

I had a brilliant and smooth experience with Matt at Life residential. He is super professional, kind and genuinely wants to help his customers have a positive and easy experience. Super happy with everything!! Would highly recommend!

Yasmin · 28 November 2023

Agent replied · 23 October 2024

Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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