Trusted Agent profile · Lambeth
★★★★★
1,355 reviews across 2 platforms
252 Westminster Bridge Road, London, SE1 7PD, Lambeth, SE1 7PD
LiFE Residential's office in Lambeth, at 252 Westminster Bridge Road, is rated 4.5 out of 5 across 1,355 reviews on two platforms, including 354 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. LiFE Residential South Bank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
Every review we hold for the Lambeth office, from every platform, shown as written. First names only.
5/5
GoogleI had a great experience with Lorraine! I felt really listened to, she showed me great properties and was very patient answering my million questions
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie
5/5
GoogleRalph at the rentals side who had looked after my flat since 1998. Mark now sold my flat in two weeks. Excellent people, great company. Thank you so much. Marco Yu
1/5
TrustpilotI do NOT recommend Greenwich branch
I am extremely disappointed with the way the Greenwich branch handled our case.
5/5
TrustpilotGood And Fast Service
The replies from Abby Gooptu were quick and answered all of my questions I had regarding my renewal of contract.
5/5
TrustpilotTenancy Agreement Renewal
Jessica from Life Residential assisted us with renegotiation and renewal of our tenancy agreement and was a pleasure to work with.
5/5
TrustpilotVery helpful property manager
Katie is my property manager and is extremely helpful. She is very responsive when I have any requests for changes needed in the apartment.
5/5
TrustpilotOlyvia Saunders has been my property…
Olyvia Saunders has been my property manager for a few months, she is responsive and professional. As a new investor for UK property, i have little knowledge on how it operate and now i got to know more from her. Definitely recommending her as your property manager.
5/5
TrustpilotIn the main I’ve been really happy with …
In the main I’ve been really happy with the service offered by Life Residential. A particular mention of Sam who is a super star. My only negative feedback was an occasion where I had e-mailed Alex with feedback on the state of play in our flat, and some days later received a call from James asking me about all the matters that had already been addressed in my mail.Aside from that, 5 star service
Dear Val, thank you very much for taking your time to let us know how we're doing. What a compliment for Sam - he's going to be very pleased to hear from you. Our apologies for the miscommunication between James and Alex, we'll take this into consideration. Please, do not hesitate to let us know if there's anything else we can assist with.
5/5
TrustpilotAs an overseas landlord having informed…
As an overseas landlord having informed the LIFE Residential of my wish to inspect the London property in care just prior to my departure from home, I am glad that staff members stationed in Hong Kong as well as those in London could make prompt arrangement for my visit and give me good information and income and expenditure report for tax purpose within days upon my arrival. A highly efficient staff team !
Hi YC Cheng, thanks for your feedback. We always try to ensure everything is easily arranged for when a landlord wishes to inspect their property and coming from overseas is no different. We're happy you were provided with good information on income and expenditure on your property.
5/5
TrustpilotI can't speak highly enough about our…
I can't speak highly enough about our tenancy with LiFE Residential, all thanks to the exceptional services provided by our wonderful property manager, Cristina Luntraru. Throughout our time with LiFE, Cristina has consistently gone above and beyond to ensure our experience has been nothing short of exceptional.
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
4/5
TrustpilotI’ve recently renewed my flat’s tenancy…
I’ve recently renewed my flat’s tenancy agreement through Life Residential, with Abby Gooptu as the agent. The service was satisfactory, though there were moments of uncertainty that left me with mixed feelings overall.
Dear S Kapoor, Thank you for leaving a review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
GoogleI can only recommend talking to Lorraine with any of your needs! Most competent and friendly person I have talked to in a while!
Dear Sarah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
5/5
TrustpilotMo has been very helpful
Mo has been very helpful in shwing us the flat and answering our qustions. Also has been keep us up to date with progress.
Hi there, great to hear that you are happy with our service.
5/5
TrustpilotExcellent and professional services…
Excellent and professional services throughout. Regular updates on key landlord and property issues. Special thanks to Szilvia Aslihan for her great support and follow-up!
Hi Aaron, thanks for providing us with great feedback!
5/5
TrustpilotRosita helped us swiftly
Rosita helped us swiftly and now our dishwasher works great!
5/5
TrustpilotClaudio - a delight to work with
I reached out to the team yesterday regarding replacing old furniture in my flat. Claudio De Tommaso responded within the hour that he had initiated a solution, followed through on the matter within a few hours and confirmed with a phone call. I was delightfully surprised to be met with such a pleasant and prompt interaction. In my interactions with Claudio, he is always prompt and professional to work with - a great help.
5/5
TrustpilotTenancy Inspection
Claudio was prompt and he did the inspection in the quickest possible time. He was very friendly and accommodating. Five star service !
5/5
TrustpilotProperty Letting Process.
Let our property quickly and efficiently. The lettings team with Jahzeil Reid were really helpful and quick to market and let the property.
4/5
TrustpilotMs Abby Gooptu of the Renewal Dept has…
Ms Abby Gooptu of the Renewal Dept has been very efficient and helpful in assisting the renewal of the tenancy agreement for 56 Waterside. Ms Eliza WM Chiu (owner)
5/5
GoogleI have nothing more to say about Leah apart from excellent, excellent and excellent. She is very friendly with the biggest smile.
Dear James, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie
5/5
GoogleMy main interactions were with Regan and Shadey, and they were professional, helpful and likeable. From the viewing onwards, everything was smooth. In the end, I was unable to move-in due to the March Covid restrictions and the agency were very understanding about this and I'm thankful for that. If I'm ever looking in the South Bank area in the future, I would happily use this agency.PositiveProfessionalism
Hi Chris, thank you for your feedback on LiFE Residential. Please don't hesitate to contact us again if we can help. All the best, and we hope you and your family are keeping safe.
5/5
TrustpilotRecently extended my lease through LIFE…
Recently extended my lease through LIFE Residential and Abby in the Renewal Department. Easy and succinct communication through Abby with the Landlord, nothing was lost-in-translation and any issue/query was dealt with quickly.
Dear Luke, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotThank you, Kalidass Uvaraj
Kalidass Uvaraj is very helpful and efficient in resolving my issues. He is a highly reliable property manager. Great to have him managing my property.
5/5
GoogleGreat experience. Lorraine did such an amazing job, she responded quickly, scheduled a viewing quickly and when it fit well for me, and made the contact with Life Residential super easy. Thanks very much!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. LiFE Residential South Bank hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Lambeth.
